Help Wizard

Step 1


Playback error

Playback error

 "Spotify can't play this right now. If you have the file on your computer you can import it." 


I am still encountering this problem 2 years later.. 😞

2 Replies

Hi @Noxxel,


Thanks for posting on the Community. 


In this case, could you send us the make/model, OS version and Spotify version installed on your device? Also, let us know if this happens when playing any song or with local files only. 


Changing tunes, do you have any audio-drivers updates available for your device? 


Lastly, do you have any DJ apps/software for mixing, creating tunes or any third-party peripherals/audio device (e.g. DJ mixing controllers, USB headsets, digital-to-analog converters)?


Keep us in the loop. 

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