Podcast video not working

[Edza20]

Plan

Premium

Country

UK

Device

iPhone 13

Operating System

iOS 16.4.1

My Question or Issue

I have never had issues watching videos on Spotify but for some reason they have recently stopped.

I can’t watch any videos or podcasts.

I’ve checked all the audio quality settings etc and cannot understand why they aren’t working any longer.

[ZebiManga]

Plan

Premium family

Country

Egypt

Device

Samsung Galaxy S20 FE

Operating System

Android 13 One UI 5.1 
Spotify for Windows (64 bit)

1.2.53.438.g246d60c9
My phone version is

9.0.2.459

My Question or Issue

Podcasts that have video playback will not play AT ALL on my phone, my laptop and 3 other laptops with 3 accounts 1 free and 2 with me on the same family plan,  I have tried ALL of the solutions, and it is quite frustrating. The solutions like: 
1. Turning on/off data saver 
2. Turning on/off Video streaming (Stream Audio only) 
3. Adjusting video/audio playback quality 
4. Turning on/off Explicit Content 
5. Downloading any podcast with video 
6. Reinstalling Spotify app multiple times

[Dessi]

Hi there @ZebiManga,

Kudos for all the troubleshooting steps you've done!

Based on what you've mentioned, it seems like the ability to watch video podcasts on Spotify isn't currently available in your region, but hopefully, we’ll have it there soon.

Hope this clears things up.

[#4]

I just made a new account and got individual premium. When I'm trying to play the JRE podcast I only get audio, and not video.

I tried on multiple devices, and on different networks, also on my PC's web browser.

This seems to be an issue related to my account and not cookies/network etc.

[Isha13]

Make sure the podcast you are listening is video based

[BarbaraE878]

Hey Spotify community!

I've tried it all to watch Call Her Daddy's (CHD) video podcasts and can't on either of my devices. The other day I was watching the podcast perfectly fine until now where I can't. I tested it to see if the other video podcasts were affected and it's just CHD's. I've cleared my cache, updated the mobile app, reinstalled the app on my desktop, and turned off all the data saving settings with data, video playback, etc. Nothing has worked.

Can someone please help me?

[Sangmi_13118]

I accidentally pressed "switch to audio" under the podcast and I can't restore the video podcast

[lovely13]

I am the rxact same, checked all the settings and it won't work. Also live in UK, thank you

[ShaunaDuffy659]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Podcast videos are no longer an other. 
I have the correct settings (data saver off, stream audio only off) 

[jordanhp]

i used to be able to see the video of the podcast and now i can’t. version 9.01.18.548, updated 2/19/25. i’ve tried phone restart, app restart, turning off and on the video/audio data saver

[Ariacho]

How do you get back to seeing the video??!!!!!?!?!

[#12]

It won’t let me switch from audio to video

[Rxdealer]

Plan

Free

Country

USA 

Device

Gemini air for direct tv with Spotify app from google store

My Question or Issue

Video podcasts such as the Joe Rogan experience will lose video when fast forwarding or rewinding. The screen will either go to the orange background and continue to just play audio or will turn black and play neither video nor audio. The playback timer will continue to tick away as if the podcast is still playing. I have tried all the usual troubleshooting such as unplugging and replugging everything, resetting the network, uninstalling and reinstalling the app. The only solution which I consider to be unacceptable is exiting the app and the reopening, but then it starts playing back where you first started, so if you are trying to find a specific timestamp you get the same problem all over again. Please fix. 

[InfinitE_f8]

Plan

Premium duo

Operating System

Android 14

My Question or Issue

As the title says Video-Podcasts randomly stopped showing Video for me