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I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify has worked flawlessly over the past 5 years.
Last week the speakers received a firmware update to version 2.71.410 and since then playback and track skip actions in the spotify app (through connect) are registered only after 10 seconds by the speaker. Pausing and playing is still instant. it seems like the speakers are buffering (new) songs and taking their time doing it.
I have no problems with these speakers while using other streaming services and my setup hasnt changed at all. I tried:
Contacting denon support
Disconnecting Denon HEOS from my spotify account and reconnecting
Logging out of all spotify sessions
Using multiple devices (ios/android/windows) and spotify accounts to connect to the speaker
Resetting the speakers to factory default and reconfiguring them
connecting the speakers through an ethernet connection
to no avail, please help
Solved! Go to Solution.
Today the problem was solved somewhat magically? I had to power-cycle all devices in our house due to some electrical work and after rebooting everything is working as it's supposed to. Thanks for all the help.
@Joan, the past month I didn't experience these problems while streaming to other spotify connect devices (i.e. Sonos)