Spotify not working on Amazon Echo

[12100221947]

Plan

Free

Country

United States

Device

Amazon Echo

Operating System

Windows 10

My Question or Issue

Every time I try and open Spotify on my Echo, it just doesnt play anything. I try and open it via the Alexa app on my phone and I can see it trying, but then it just stops and the three dots appear at the bottom of the screen and nothing happens. I've tried disabling and reenabling and removing access and reconnecting it and nothing works.

[Mario]

Hey @MBinNC,

Thanks for reaching out about this here in the Community. 

Have you already tried performing a clean reinstall of the app and then following the steps @RoxanaEft suggested to get your Echo devices newly synced with the freshly installed app? 

Let us know how it goes. We'll look out for you reply!

[atkham]

Perfet! Worked for me

[Ver]

Hey @atkham,

Thanks for getting in touch with us 🙂

Glad to hear that it worked out and everything is running smoothly again.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.