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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • PrankedParsley
  • Newbie
  • 18472 Views
  • 117 replies
  • 11 likes
  • Other
  • 18472 Views
  • 117 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21608 Views
  • 9 replies
  • 2 likes
  • Other
  • 21608 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Cant find a song anymore

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountryUSADeviceMoto e5 SupraOperating SystemAndroid My Question or IssueI wanted to play a remix of the song Play Date ...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Moto e5 Supra Operating System Android...
  • Mario
  • Spotify Legend
  • 1017 Views
  • 1 replies
  • 0 likes
  • music
  • 1017 Views
  • 1 replies
  • 0 likes

Playlist sort order not updated on Bose SoundTouch

PlanPremiumCountryAustraliaDeviceBose SoundTouch 300Operating SystemSpotify Connect My Question or IssueWhen playing a playlist on any of my Bose SoundTouch systems (I have multiple), the playlist ALWAYS plays songs as if the playlist were sorted by ...

  • Visitor
  • Plan Premium Country Australia Device Bose SoundTouch 300 Operating System Spotify Connect   My Question or Issue When playing a playlist on any of my Bose SoundTouch systems (I have m...
  • 570 Views
  • 0 replies
  • 1 likes
  • Other
  • 570 Views
  • 0 replies
  • 1 likes

Specific Podcast not playing (web and desktop players)

PlanFreeCountryBrazil Operating SystemWindows 7 / Web Player on Google Chrome My Question or Issue:I've been having this issue where there's a specific podcast that won't play, it's been almost a month now. The podcast in quention is called "Café da ...

  • Casual Listener
  • Plan Free Country Brazil   Operating System Windows 7 / Web Player on Google Chrome   My Question or Issue: I've been having this issue where there's a specific podcast that won't ...
  • sharpieh
  • Casual Listener
  • 597 Views
  • 2 replies
  • 0 likes
  • Other
  • 597 Views
  • 2 replies
  • 0 likes

Spotify Samsung TV UHD Lyric for karaoke

Do you know how to play spotify with lyrics on my tv? I just started to love the whole new lyrics interface just like in the iphone apps. If you guys know the solutions, can you give me the steps-by-steps details of how to do that? Thanks a bunch!

  • Visitor
  • Do you know how to play spotify with lyrics on my tv? I just started to love the whole new lyrics interface just like in the iphone apps.   If you guys know the solutions, can you give me the ...
  • 784 Views
  • 0 replies
  • 1 likes
  • Samsung
    TV
  • 784 Views
  • 0 replies
  • 1 likes

Asking Alexa to play Spotify Discover Weekly playlist not working (sort of)

I recently got a new Echo Studio (previously had an Echo Dot last year). With the Echo Dot I used to be able to say "Alexa, play my Discover Weekly playlist on Spotify" and it would work every time. Now when I say that to the Echo Studio, it plays a ...

  • Casual Listener
  • I recently got a new Echo Studio (previously had an Echo Dot last year).   With the Echo Dot I used to be able to say "Alexa, play my Discover Weekly playlist on Spotify" and it would work eve...
  • mitchellpage
  • Casual Listener
  • 1496 Views
  • 2 replies
  • 0 likes
  • Other
  • 1496 Views
  • 2 replies
  • 0 likes

Samsung Multiroom - Spotify Connect Autoplay not working

PlanPremiumCountrySwedenDeviceiPhone 8, Macbook Pro late 2016, Samsung R1 Lite, Samsung Soundbar K650Operating SystemiOS 13.5.1, MacOS 10.14.6 My Question or IssueCan't get Autoplay to work when using Spotify Connect with my Samsung Multiroom devices...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 8, Macbook Pro late 2016, Samsung R1 Lite, Samsung Soundbar K650 Operating System iOS 13.5.1, MacOS 10.14.6   My Question or Issue Can't get A...
  • 680 Views
  • 0 replies
  • 0 likes
  • Connect
    Samsung
  • 680 Views
  • 0 replies
  • 0 likes

[All Platforms][Spotify for Artists] Most Popular

Hi There, so on Spotify when I enter artist's profile, I can see Five of his most popular songs, and next to them there are numbers which I think are saying how many times the song has been played. So my question is, can I see those statistics (these...

  • Visitor
  • Hi There, so on Spotify when I enter artist's profile, I can see Five of his most popular songs, and next to them there are numbers which I think are saying how many times the song has been played. S...
  • 552 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 552 Views
  • 0 replies
  • 0 likes

Solved!! Volume dropout

PlanPremiumCountryUS DeviceSamsung S8, Denon AVR, Windows 10Operating SystemAndroid, Windows 10 My Question or IssueBeen using Spotify for some time, without any issues. Yesterday, on several devices, the volume will softly drop for less than a secon...

  • Casual Listener
  • Plan Premium Country US   Device Samsung S8, Denon AVR, Windows 10 Operating System Android, Windows 10   My Question or Issue Been using Spotify for some time, without any issue...
  • markfd1958
  • Newbie
  • 1201 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1201 Views
  • 3 replies
  • 0 likes

[Mobile][Other] fix ad deployment - they now (7/2020) regularly crash the mobile app

Beginning 7/2020, when an ad tried to play there is 2 to 3 seconds of silence then the mobile app cashes. 100% failure.

  • Music Fan
  • Beginning 7/2020, when an ad tried to play there is 2 to 3 seconds of silence then the mobile app cashes. 100% failure.  
  • 611 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 611 Views
  • 0 replies
  • 0 likes

Superuser Contribution Device cant play any music

For some reason I cant play music with my audio technica ath-m50x headphones right away I need to change my default do device to something else first and start a song then I when the song is playing I have to change the device back to my headphones. ...

  • Casual Listener
  • For some reason I cant play music with my audio technica ath-m50x headphones right away I need to change my default do device to something else first and start a song then I when the song is playing ...
  • saetlan
  • Casual Listener
  • 1531 Views
  • 2 replies
  • 1 likes
  • Logitech
    music
  • 1531 Views
  • 2 replies
  • 1 likes

NO DOWNLOAD SWITCH or GREEN ARROW for downloading to Laptop folder

PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES ! I CAN'T SEE THE GREEN DOWNLOAD ARROW OR SWITCH SO TO DOWNLOAD MY PLAYLIST ON TO MY LAPTOP. SUBS...

  • Casual Listener
  • PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES !   I CAN'T SEE THE GREEN DOWNL...
  • Ros28
  • Casual Listener
  • 876 Views
  • 2 replies
  • 0 likes
  • Other
  • 876 Views
  • 2 replies
  • 0 likes

Enable secure playback in your browser

PlanFreeCountryCanadaDeviceWindows PC using Chrome browser (Windows and Chrome both fully updated)Operating SystemWindows 8.1 ProMy Question or IssueWhen I try to go to https://open.spotify.com/collection/playlists I get the error "Enable secure play...

  • Regular
  • Plan Free Country Canada Device Windows PC using Chrome browser (Windows and Chrome both fully updated) Operating System Windows 8.1 Pro My Question or Issue When I try to go to https:/...
  • MarkRowden
  • Casual Listener
  • 37218 Views
  • 22 replies
  • 9 likes
  • Other
  • 37218 Views
  • 22 replies
  • 9 likes

Solved!! Inconsistent scrobbling over the past few days

Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in and ), but as of today, even songs from Spotify's catalogue are failing to scrobble properly, with tracks oc...

  • Casual Listener
  • Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in <https://community.spotify.com/t5/Other-Partners-Web-Pl...
  • puxlit
  • Casual Listener
  • 1388 Views
  • 1 replies
  • 0 likes
  • Other
  • 1388 Views
  • 1 replies
  • 0 likes

Web player: Menu doesn't open on pointerdown/mousedown on "more" ellipsis button

PlanPremiumCountryUSDeviceChromebook (ASUS c434t)Operating SystemChrome OS 83.0.4103.119 My Question or Issue1. Open Spotify web player (open.spotify.com) and go to a playlist/track listing.2. On a track row, go to the right ("more" element) and clic...

  • Casual Listener
  • Plan Premium Country US Device Chromebook (ASUS c434t) Operating System Chrome OS 83.0.4103.119   My Question or Issue 1. Open Spotify web player (open.spotify.com) and go to a pl...
  • 507 Views
  • 0 replies
  • 0 likes
  • Other
  • 507 Views
  • 0 replies
  • 0 likes

Google Home Playback Frustration

PlanPremiumCountry DeviceGoogle Home Mini and Google Nest Hub Max My Question or IssueHi all, I'm having a very frustrating time with my Google Home playing Spotify at the moment. Basically when I say OK Google Play Spotify it used to play the last p...

  • Music Fan
  • Plan Premium Country   Device Google Home Mini and Google Nest Hub Max     My Question or Issue Hi all, I'm having a very frustrating time with my Google Home playing Spotify ...
  • 828 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 828 Views
  • 0 replies
  • 1 likes

how to recover a deleted music by mistake

Hello, I just deleded a song by mistake and I don't know which one it is. How can I get it back please ? Thank you

  • Visitor
  • Hello,  I just deleded a song by mistake and I don't know which one it is.   How can I get it back please ?  Thank you  
  • AllMightyEye
  • Newbie
  • 1560 Views
  • 2 replies
  • 0 likes
  • music
  • 1560 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [minor bug] Community web app: email string after signup

DeviceMacBook Pro 2019Operating SystemmacOS Mojave (10.14.6)AffectsSpotify Community web app My Question or IssueI just signed up for community. After entering my email address and clicking through, I saw the following, Email Verification Required||$...

  • Regular
  • Device MacBook Pro 2019 Operating System macOS Mojave (10.14.6) Affects Spotify Community web app   My Question or Issue I just signed up for community. After entering my email address a...
  • Katerina
  • Spotify Legend
  • 4682 Views
  • 8 replies
  • 0 likes
  • Other
  • 4682 Views
  • 8 replies
  • 0 likes

Autoplay not working

Android 9.0 Galaxy j7 Pro Turkey Premium Autoplay switched on but it's sometimes works, sometimes doesn't. I have no idea why. It happens since i started to use spotify.

  • Newbie
  • Android 9.0 Galaxy j7 Pro Turkey Premium   Autoplay switched on but it's sometimes works, sometimes doesn't. I have no idea why. It happens since i started to use spotify. 
  • Emilia_8
  • Community Legend
  • 750 Views
  • 1 replies
  • 0 likes
  • Other
  • 750 Views
  • 1 replies
  • 0 likes

Clicking on album cover scrolls to the wrong place if playlist is sorted

If you play a track from a big playlist that is sorted by date so that the latest tracks are at the top - then when you click on the album cover at the bottom left to go to that track in the playlist spotify will scroll to the place of the track in t...

  • Regular
  • If you play a track from a big playlist that is sorted by date so that the latest tracks are at the top - then when you click on the album cover at the bottom left to go to that track in the playlist...
  • 601 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 601 Views
  • 0 replies
  • 0 likes

Superuser Contribution Claim my spotify artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello,I'm an artist. and I have uploaded my music via a distribution service almost a year a...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Ivan
  • Spotify Legend
  • 1879 Views
  • 1 replies
  • 0 likes
  • music
  • 1879 Views
  • 1 replies
  • 0 likes