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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35422 Views

94 replies

26 likes

  • 35422 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2794058 Views

39 replies

153 likes

Other
  • 2794058 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Nanonix

Regular

211877 Views

216 replies

126 likes

  • 211877 Views
  • 216 replies
  • 126 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72223 Views

303 replies

26 likes

Other
  • 72223 Views
  • 303 replies
  • 26 likes

Superuser Contribution Spotify web player appears to be hard broke? Addendum: And this web form is also hard broke.

PlanPremiumCountryUSDeviceDell Precision WorkstationOperating SystemWindows 10 w/Edge My Question or IssueIt looks like the web player is hard broke: https://youtu.be/K3qcxpnIBZIor I'm missing something PS: Your website is also busted. If you forget ...

Regular

Plan Premium Country US Device Dell Precision Workstation Operating System Windows 10 w/Edge   My Question or Issue It looks like the web player is hard broke: https://youtu.be/K3...

CarlosE

Spotify Legend

958 Views

3 replies

0 likes

Other
  • 958 Views
  • 3 replies
  • 0 likes

Superuser Contribution Set music quality on Fire TV or AV amp

I have just started a 3-month trial of Spotify Premium. One of the main features of Premium I want is the "extreme" (or very high) 320kbps streaming quality. My home system uses a Pioneer Elite AV amp with a Fire TV (stick and cube) attached via HDMI...

Casual Listener

I have just started a 3-month trial of Spotify Premium. One of the main features of Premium I want is the "extreme" (or very high) 320kbps streaming quality. My home system uses a Pioneer Elite AV am...

Eni

Moderator

3738 Views

1 replies

1 likes

Music
  • 3738 Views
  • 1 replies
  • 1 likes

Superuser Contribution Google Clock not showing Recent Playlists (or any of my playlists if I search them)

PlanPremiumCountryUSDeviceSamsung S7Operating SystemAndroid 8 My Question or IssueAs stated, I can't access any recent playlists in the Google clock app, even if I'm currently playing them on my phone in the background. It simply doesn't show up; onl...

Gig Goer

Plan Premium Country US Device Samsung S7 Operating System Android 8   My Question or Issue As stated, I can't access any recent playlists in the Google clock app, even if I'm currentl...

Eni

Moderator

1097 Views

3 replies

0 likes

Samsung
  • 1097 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Music was Wrongly Removed by Spotify

Hello, I am part of a Pittsburgh based hip hop group known as Abstract Theory. We have had a song removed by your team due to fraudulent plays. We were unaware of this issue and want our song back up with its organic plays immediately. We have proof ...

Visitor

Hello, I am part of a Pittsburgh based hip hop group known as Abstract Theory. We have had a song removed by your team due to fraudulent plays. We were unaware of this issue and want our song back up...

Alex

Spotify Legend

1605 Views

1 replies

3 likes

Other
  • 1605 Views
  • 1 replies
  • 3 likes

Superuser Contribution All my playlists have disappeared?

In my playlist tab, it doesn't show me any of my playlists. I can only find two (2) of them through the shortcut thing, but my five (5) other playlists are nowhere to be found. No, they weren't deleted. I already checked that. I've done everything po...

Visitor

In my playlist tab, it doesn't show me any of my playlists. I can only find two (2) of them through the shortcut thing, but my five (5) other playlists are nowhere to be found. No, they weren't delet...

Ivan

Spotify Legend

749 Views

1 replies

0 likes

Other
  • 749 Views
  • 1 replies
  • 0 likes

Second post ongoing issue

hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds on my pc and same issue with web player and Apple c...

Casual Listener

hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds ...

691 Views

0 replies

0 likes

Fix
Help
ongoing issue
second ticket
  • 691 Views
  • 0 replies
  • 0 likes

[Other] Fire TV app will not stay shuffled - Remember playback settings

No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to music again. Only work around I've found is to use ...

Casual Listener

No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to ...

468 Views

0 replies

0 likes

Other
  • 468 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fire TV app will not stay shuffled

No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to music again. Only work around I've found is to use ...

Casual Listener

No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to ...

mbp09

Casual Listener

1298 Views

2 replies

1 likes

Other
  • 1298 Views
  • 2 replies
  • 1 likes

Superuser Contribution 43PfS5803/62 Philips app gallery isn't have spotify app

PlanPremiumCountryTurkeyDevicePhilips UHD TV 43PfS5803/62Operating SystemPhlips smart tv My Question or IssueI couldnt find your app. Please solve it, pleaasseee

Visitor

Plan Premium Country Turkey Device Philips UHD TV 43PfS5803/62 Operating System Phlips smart tv   My Question or Issue I couldnt find your app. Please solve it, pleaasseee 😄

Novy

Moderator

934 Views

1 replies

0 likes

Philips
  • 934 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing songs and playlists automatically

No matter where I play the songs, the mobile, the browser or the desktop application automatically plays songs without me touching anything. Always play playlists of two users that I do not know and do not share my musical taste.The only way I can re...

Visitor

No matter where I play the songs, the mobile, the browser or the desktop application automatically plays songs without me touching anything. Always play playlists of two users that I do not know and ...

Alex

Spotify Legend

633 Views

1 replies

0 likes

Music
Other
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Repeat a song in your album

There should be an option to repeat a song in a playlist instead of putting the song in its own album to get it to repeat

Visitor

There should be an option to repeat a song in a playlist instead of putting the song in its own album to get it to repeat

Xenia

Spotify Legend

658 Views

1 replies

0 likes

Playlists
  • 658 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Turn the music off automatically after a delimited time

So I thought of this idea because when I go to sleep I wanna hear music, but I don't want my phone to run out of battery, so the basic idea is that in the options would be a button that says: the music will turn off in, for example 30 minutes and you...

Visitor

So I thought of this idea because when I go to sleep I wanna hear music, but I don't want my phone to run out of battery, so the basic idea is that in the options would be a button that says: the mus...

515 Views

0 replies

0 likes

All Platforms
Playlists
  • 515 Views
  • 0 replies
  • 0 likes

Superuser Contribution Disable Genius Chromecast

PremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOs My Question or IssuePlease let me turn off Genius with them lyrics in the Spotify app while casting to Chromecast.

Visitor

  Premium Country The Netherlands Device iPhone 12 Operating System iOs   My Question or Issue Please let me turn off Genius with them lyrics in the Spotify app while casting to C...

Jeremy

Spotify Legend

1035 Views

1 replies

0 likes

  • 1035 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove my Denon AVR from another account

PlanPremiumCountryLatviaDeviceDenon AVR-S650H My Question or IssueHi,How can I remove my Denon AVR from other persons account ?Just recently someone started "using" my Denon AVR and random times.The thing is that for a long time my account is the onl...

Visitor

Plan Premium Country Latvia Device Denon AVR-S650H   My Question or Issue Hi, How can I remove my Denon AVR from other persons account ? Just recently someone started "using" my Denon ...

Ver

Spotify Legend

983 Views

1 replies

0 likes

Denon
Other
  • 983 Views
  • 1 replies
  • 0 likes

Bring back listen to an ad for an hour of ad free listenning

Seems like spotify shows 20 ads for every 2 songs, if your going to shove this many products down my throat, you might as well let me have 1 hour where I can actually listen to music

Visitor

Seems like spotify shows 20 ads for every 2 songs, if your going to shove this many products down my throat, you might as well let me have 1 hour where I can actually listen to music

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Silinen Şarkılar

Spotify uygulaması kendi kendine saçma bir şekilde beğenilen şarkıları siliyorrr!!!! En azından silinen veya eski beğenilen şarkılar diye bir bölüm (çalma listesi) gelse adam akıllı en azından uygulamanın yaptığı hatayı bir ne bide de olsa telafi ede...

Visitor

Spotify uygulaması kendi kendine saçma bir şekilde beğenilen şarkıları siliyorrr!!!! 😡😡😡  En azından silinen veya eski beğenilen şarkılar diye bir bölüm (çalma listesi) gelse adam akıllı en a...

EthanS1

Community Legend

4356 Views

1 replies

0 likes

  • 4356 Views
  • 1 replies
  • 0 likes

Superuser Contribution The video player is abhorrent!

PlanFree/PremiumCountryBrasilDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi! First of all i wanna say i never knew Spotify had a video player until the JRE moved there. But boy is it trash. The video player only takes up about 30%...

Regular

Plan Free/Premium Country Brasil Device Desktop PC Operating System Windows 10   My Question or Issue  Hi!  First of all i wanna say i never knew Spotify had a video player ...

Alex

Spotify Legend

1370 Views

5 replies

0 likes

Other
  • 1370 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discord Connection Issues

So I have had Spotify Premium for some time now, and I've always had issues with connecting my Spotify account properly to my Discord. I recently got a new set up and am now using the Discord App instead of web browser, which I was hoping would make ...

Casual Listener

So I have had Spotify Premium for some time now, and I've always had issues with connecting my Spotify account properly to my Discord. I recently got a new set up and am now using the Discord App ins...

ssfille

Casual Listener

1359 Views

2 replies

0 likes

Connect
  • 1359 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't play all songs of an album

Plan; Familiar PremiumCountry: Mexico Deviceall of themOperating SystemIOS 14.2MAC OS 10.15 My Question or Issue I can't play an album... Why is this? I have the album physically, can I upload it so I can hear it in Spotify? Thanks

Casual Listener

Plan; Familiar Premium Country: Mexico   Device all of them Operating System IOS 14.2 MAC OS 10.15   My Question or Issue   I can't play an album...    ...

CarlosE

Spotify Legend

1326 Views

6 replies

0 likes

Other
  • 1326 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unable to Sort Songs in Webplayer

Plan - Premium Family Country - USA Device - Mac (Desktop)Operating System - iOS My Question or Issue - I am not seeing options to sort my songs by title, date added, etc., when using the WebPlayer. I know that this is available on the desktop app, b...

Casual Listener

Plan - Premium Family   Country - USA   Device - Mac (Desktop) Operating System - iOS    My Question or Issue - I am not seeing options to sort my songs by title,...

Novy

Moderator

563 Views

1 replies

0 likes

Other
  • 563 Views
  • 1 replies
  • 0 likes