Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
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PlanPremiumCountryUSDeviceDell Precision WorkstationOperating SystemWindows 10 w/Edge My Question or IssueIt looks like the web player is hard broke: https://youtu.be/K3qcxpnIBZIor I'm missing something PS: Your website is also busted. If you forget ...
Regular
Plan Premium Country US Device Dell Precision Workstation Operating System Windows 10 w/Edge My Question or Issue It looks like the web player is hard broke: https://youtu.be/K3...
CarlosE
Spotify Legend
958 Views
3 replies
0 likes
I have just started a 3-month trial of Spotify Premium. One of the main features of Premium I want is the "extreme" (or very high) 320kbps streaming quality. My home system uses a Pioneer Elite AV amp with a Fire TV (stick and cube) attached via HDMI...
Casual Listener
I have just started a 3-month trial of Spotify Premium. One of the main features of Premium I want is the "extreme" (or very high) 320kbps streaming quality. My home system uses a Pioneer Elite AV am...
Eni
Moderator
3738 Views
1 replies
1 likes
PlanPremiumCountryUSDeviceSamsung S7Operating SystemAndroid 8 My Question or IssueAs stated, I can't access any recent playlists in the Google clock app, even if I'm currently playing them on my phone in the background. It simply doesn't show up; onl...
Gig Goer
Plan Premium Country US Device Samsung S7 Operating System Android 8 My Question or Issue As stated, I can't access any recent playlists in the Google clock app, even if I'm currentl...
Eni
Moderator
1097 Views
3 replies
0 likes
Hello, I am part of a Pittsburgh based hip hop group known as Abstract Theory. We have had a song removed by your team due to fraudulent plays. We were unaware of this issue and want our song back up with its organic plays immediately. We have proof ...
Visitor
Hello, I am part of a Pittsburgh based hip hop group known as Abstract Theory. We have had a song removed by your team due to fraudulent plays. We were unaware of this issue and want our song back up...
Alex
Spotify Legend
1605 Views
1 replies
3 likes
In my playlist tab, it doesn't show me any of my playlists. I can only find two (2) of them through the shortcut thing, but my five (5) other playlists are nowhere to be found. No, they weren't deleted. I already checked that. I've done everything po...
Visitor
In my playlist tab, it doesn't show me any of my playlists. I can only find two (2) of them through the shortcut thing, but my five (5) other playlists are nowhere to be found. No, they weren't delet...
Ivan
Spotify Legend
749 Views
1 replies
0 likes
hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds on my pc and same issue with web player and Apple c...
Casual Listener
hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds ...
691 Views
0 replies
0 likes
No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to music again. Only work around I've found is to use ...
Casual Listener
No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to ...
468 Views
0 replies
0 likes
No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to music again. Only work around I've found is to use ...
Casual Listener
No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to ...
mbp09
Casual Listener
1298 Views
2 replies
1 likes
PlanPremiumCountryTurkeyDevicePhilips UHD TV 43PfS5803/62Operating SystemPhlips smart tv My Question or IssueI couldnt find your app. Please solve it, pleaasseee
Visitor
Plan Premium Country Turkey Device Philips UHD TV 43PfS5803/62 Operating System Phlips smart tv My Question or Issue I couldnt find your app. Please solve it, pleaasseee 😄
Novy
Moderator
934 Views
1 replies
0 likes
No matter where I play the songs, the mobile, the browser or the desktop application automatically plays songs without me touching anything. Always play playlists of two users that I do not know and do not share my musical taste.The only way I can re...
Visitor
No matter where I play the songs, the mobile, the browser or the desktop application automatically plays songs without me touching anything. Always play playlists of two users that I do not know and ...
Alex
Spotify Legend
633 Views
1 replies
0 likes
There should be an option to repeat a song in a playlist instead of putting the song in its own album to get it to repeat
Visitor
There should be an option to repeat a song in a playlist instead of putting the song in its own album to get it to repeat
Xenia
Spotify Legend
658 Views
1 replies
0 likes
So I thought of this idea because when I go to sleep I wanna hear music, but I don't want my phone to run out of battery, so the basic idea is that in the options would be a button that says: the music will turn off in, for example 30 minutes and you...
Visitor
So I thought of this idea because when I go to sleep I wanna hear music, but I don't want my phone to run out of battery, so the basic idea is that in the options would be a button that says: the mus...
515 Views
0 replies
0 likes
PremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOs My Question or IssuePlease let me turn off Genius with them lyrics in the Spotify app while casting to Chromecast.
Visitor
Premium Country The Netherlands Device iPhone 12 Operating System iOs My Question or Issue Please let me turn off Genius with them lyrics in the Spotify app while casting to C...
Jeremy
Spotify Legend
1035 Views
1 replies
0 likes
PlanPremiumCountryLatviaDeviceDenon AVR-S650H My Question or IssueHi,How can I remove my Denon AVR from other persons account ?Just recently someone started "using" my Denon AVR and random times.The thing is that for a long time my account is the onl...
Visitor
Plan Premium Country Latvia Device Denon AVR-S650H My Question or Issue Hi, How can I remove my Denon AVR from other persons account ? Just recently someone started "using" my Denon ...
Ver
Spotify Legend
983 Views
1 replies
0 likes
Seems like spotify shows 20 ads for every 2 songs, if your going to shove this many products down my throat, you might as well let me have 1 hour where I can actually listen to music
Visitor
Seems like spotify shows 20 ads for every 2 songs, if your going to shove this many products down my throat, you might as well let me have 1 hour where I can actually listen to music
536 Views
0 replies
0 likes
Spotify uygulaması kendi kendine saçma bir şekilde beğenilen şarkıları siliyorrr!!!! En azından silinen veya eski beğenilen şarkılar diye bir bölüm (çalma listesi) gelse adam akıllı en azından uygulamanın yaptığı hatayı bir ne bide de olsa telafi ede...
Visitor
Spotify uygulaması kendi kendine saçma bir şekilde beğenilen şarkıları siliyorrr!!!! 😡😡😡 En azından silinen veya eski beğenilen şarkılar diye bir bölüm (çalma listesi) gelse adam akıllı en a...
EthanS1
Community Legend
4356 Views
1 replies
0 likes
PlanFree/PremiumCountryBrasilDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi! First of all i wanna say i never knew Spotify had a video player until the JRE moved there. But boy is it trash. The video player only takes up about 30%...
Regular
Plan Free/Premium Country Brasil Device Desktop PC Operating System Windows 10 My Question or Issue Hi! First of all i wanna say i never knew Spotify had a video player ...
Alex
Spotify Legend
1370 Views
5 replies
0 likes
So I have had Spotify Premium for some time now, and I've always had issues with connecting my Spotify account properly to my Discord. I recently got a new set up and am now using the Discord App instead of web browser, which I was hoping would make ...
Casual Listener
So I have had Spotify Premium for some time now, and I've always had issues with connecting my Spotify account properly to my Discord. I recently got a new set up and am now using the Discord App ins...
ssfille
Casual Listener
1359 Views
2 replies
0 likes
Plan; Familiar PremiumCountry: Mexico Deviceall of themOperating SystemIOS 14.2MAC OS 10.15 My Question or Issue I can't play an album... Why is this? I have the album physically, can I upload it so I can hear it in Spotify? Thanks
Casual Listener
Plan; Familiar Premium Country: Mexico Device all of them Operating System IOS 14.2 MAC OS 10.15 My Question or Issue I can't play an album... ...
CarlosE
Spotify Legend
1326 Views
6 replies
0 likes
Plan - Premium Family Country - USA Device - Mac (Desktop)Operating System - iOS My Question or Issue - I am not seeing options to sort my songs by title, date added, etc., when using the WebPlayer. I know that this is available on the desktop app, b...
Casual Listener
Plan - Premium Family Country - USA Device - Mac (Desktop) Operating System - iOS My Question or Issue - I am not seeing options to sort my songs by title,...
Novy
Moderator
563 Views
1 replies
0 likes