Help Wizard

Step 1


Wont play on firestick

Wont play on firestick






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

I have uninstalled and reinstalled, cleared data/cache, and it still will not work on my firestick. Uo until today its worked fine, but now i can log in select a playlist and itll play the first few seconds of a song with no sound, i can click pause and it reverts back to 00:00, then i can no longer hit play or switch songs. Ive tried multiple playlist and its the same every time after that initial pause i can no longer select another playlist but it allows me to heart and unheart music. I dont know what to do

1 Reply

Hey there @cheshireismynam!


Thanks for bringing this up with us.


We had some trouble with Spotify on Fire TV but everything should be back on track now.


If you still experience this feel free to leave your +Vote in this thread. It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. 


That'll make sure you stay up to date with any relevant updates about this.


Let us know if there's anything else we can help out with.

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