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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2293 Views
  • 19 replies
  • 6 likes
  • Other
  • 2293 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17835 Views
  • 8 replies
  • 2 likes
  • Other
  • 17835 Views
  • 8 replies
  • 2 likes

[Unspecified] How do I synchronize my songs on Spotify on my computer? Under "Devices" nothing

How do I synchronize my songs on Spotify on my computer? Under "Devices" will not my device appear..

  • Newbie
  • How do I synchronize my songs on Spotify on my computer? Under "Devices" will not my device appear..
  • user-removed
  • Not applicable
  • 574 Views
  • 2 replies
  • 0 likes
  • 574 Views
  • 2 replies
  • 0 likes

[Unspecified] please update webOS app to use it with HP Palm Pre3

first: tomorrow, spotify FINALLY opens to the german music market (it is said it is the 3rd biggest in the world). second: my guess is that most pre3 devices are used in germany. third: if deezer can support badaOS, spotify should support webOS so pl...

  • Casual Listener
  • first: tomorrow, spotify FINALLY opens to the german music market (it is said it is the 3rd biggest in the world). second: my guess is that most pre3 devices are used in germany. third: if deezer...
  • user-removed
  • Not applicable
  • 778 Views
  • 2 replies
  • 6 likes
  • 778 Views
  • 2 replies
  • 6 likes

[BB] Support 3-4yr old devices and not new?

I don't understand why you all support the Spotify app for old OS 4/5 (2008-2010) Blackberry's and not OS 7 (2011 - present) ? The new OS 7 phones are more than capable. They are so much faster and have touch screens. Also, since CDMA devices aren't ...

  • Regular
  • I don't understand why you all support the Spotify app for old OS 4/5 (2008-2010) Blackberry's and not OS 7 (2011 - present) ?   The new OS 7 phones are more than capable. They are so much f...
  • musick
  • Regular
  • 700 Views
  • 10 replies
  • 0 likes
  • 700 Views
  • 10 replies
  • 0 likes

[BB] Spotify controller

I downloaded the trial version of Tiggit Sonos controller for Blackberry. Works fine to adjust volume, play the queue and the radio. Tiggit has a screen to link to Music Services. Spotify is mentioned in the list. To activate, accountname and passwor...

  • Newbie
  • I downloaded the trial version of Tiggit Sonos controller for Blackberry. Works fine to adjust volume, play the queue and the radio. Tiggit has a screen to link to Music Services. Spotify is mentione...
  • Peter__
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

[Unspecified] so nice work

this nice morning, i find out that spotify playlist made all my playlist have only 1 song times 780~ and only way to chance my playlists are to format all spotify data and download it again, because you havent added a "remove" button on mobile applic...

  • Casual Listener
  • this nice morning, i find out that spotify playlist made all my playlist have only 1 song times 780~ and only way to chance my playlists are to format all spotify data and download it again, because ...
  • user-removed
  • Not applicable
  • 317 Views
  • 1 replies
  • 1 likes
  • 317 Views
  • 1 replies
  • 1 likes

[Unspecified] could not connect to spotify please check your network wi-fi, apn settings ? help

can anyone help what the above means as not sure if this is something to do with the application not being installed correctly or whether it is a case that the Wi-fi I am using is stopping the connection ?

  • Newbie
  • can anyone help what the above means as not sure if this is something to do with the application not being installed correctly or whether it is a case that the Wi-fi I am using is stopping the connec...
  • user-removed
  • Not applicable
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

[BB] Offline mode

I got problems on my black berry torch 9800 with spotify premium. I synced it on wifi mode but I can't play the offline lists on my mobile. I also cannot connect within 3g. Only way is connect with wifi at home..

  • Newbie
  • I got problems on my black berry torch 9800 with spotify premium. I synced it on wifi mode but I can't play the offline lists on my mobile. I also cannot connect within 3g. Only way is connect wi...
  • Peter__
  • Community Legend
  • 978 Views
  • 2 replies
  • 0 likes
  • 978 Views
  • 2 replies
  • 0 likes

[WP 7.5] offline mode...

Hey! i got a htc hd2 T8585 phone and spotify premium. when i try to sync my music to the offline mode it wont start... but if i listen to the song it get synced. how do i fix it?

  • Newbie
  • Hey!  i got a htc hd2 T8585 phone and spotify premium. when i try to sync my music to the offline mode it wont start... but if i listen to the song it get synced. how do i fix it?
  • user-removed
  • Not applicable
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

[Unspecified] Facebook help

Please could someone help me with a Facebook issue. When I log into my spotify account via my computer and I want to sign into Facebook through my spotify account. It will not let me do it ! I've tried umpteen times to do this and even gone to spotif...

  • Newbie
  • Please could someone help me with a Facebook issue. When I log into my spotify account via my computer and I want to sign into Facebook through my spotify account. It will not let me do it ! I've tri...
  • user-removed
  • Not applicable
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

[Unspecified] Cannot enable spotify social

Hi, When ever I run Spotify it keeps coming up with a red reddish banner saying "Failed to enable Spotify social". I have tried disabling my firewall but it keeps showing. Can anyone help me please? It is annoying. Thank

  • Newbie
  • Hi,   When ever I run Spotify it keeps coming up with a red reddish banner saying "Failed to enable Spotify social". I have tried disabling my firewall but it keeps showing. Can anyone help ...
  • user-removed
  • Not applicable
  • 483 Views
  • 2 replies
  • 2 likes
  • 483 Views
  • 2 replies
  • 2 likes

connection to sonos

Hi, frustrated with my spotify connection to sonos. Had my sonos for a year had to disconnect and now spotify services wont play on my sonos. I am a premium account holder have a device username and password but won't connect to spotify music. Radio ...

  • Newbie
  • Hi, frustrated with my spotify connection to sonos.   Had my sonos for a year had to disconnect and now spotify services wont play on my sonos.   I am a premium account holder have ...
  • lnette
  • Regular
  • 681 Views
  • 3 replies
  • 0 likes
  • 681 Views
  • 3 replies
  • 0 likes

[Unspecified] offline modus

Hi, do not get access to my playlist on my mobile when in offline (flight) modus although it has been marked as offline available on the spotify site. Any special settings needed ?

  • Newbie
  • Hi,   do not get access to my playlist on my mobile when in offline (flight) modus although it has been marked as offline available on the spotify site. Any special settings needed ?
  • Liam
  • Community Legend
  • 428 Views
  • 2 replies
  • 0 likes
  • 428 Views
  • 2 replies
  • 0 likes

No email received for my ONKYO registration (password)

I've tried to register my Onkyo I can not get the email : a message said it was send How to get the link to choose the password ? Regards

  • Newbie
  • I've tried to register my Onkyo I can not get the email : a message said it was send How to get the link to choose the password ?   Regards
  • robertbell
  • Casual Listener
  • 692 Views
  • 4 replies
  • 1 likes
  • 692 Views
  • 4 replies
  • 1 likes

Spotify not working on Squeezebox

Hello, I have a Squeezebox radio & a Squeezebox touch. For the past few days, Spotify has been working on neither. Any idea when the service will be back up ? One of the reasons I went for Spotify premium is to listen to it on Squeezebox, this is ver...

  • Newbie
  • Hello,   I have a Squeezebox radio & a Squeezebox touch. For the past few days, Spotify has been working on neither. Any idea when the service will be back up ? One of the reasons I went...
  • loki16
  • Regular
  • 2509 Views
  • 8 replies
  • 0 likes
  • 2509 Views
  • 8 replies
  • 0 likes

[BB] Spotify won't log in on my Blackberry Bold

I have Spotify Premium on my PC and Blackberry Bold 9790. I've had it on my Blackberry for months and it has worked perfectly since I first installed it. It is set to automatically log in, with my user name and password saved, every time I open it up...

  • Newbie
  • I have Spotify Premium on my PC and Blackberry Bold 9790.   I've had it on my Blackberry for months and it has worked perfectly since I first installed it. It is set to automatically log in,...
  • PaperDreams_xo
  • Newbie
  • 902 Views
  • 2 replies
  • 0 likes
  • 902 Views
  • 2 replies
  • 0 likes

Sonos system: biography pane

I cant find the biography pane on my sonos window when using Spotify Premium. I use a windows laptop and I touch as controllers and neither show the option for artist biography. where is it?

  • Casual Listener
  • I cant find the biography pane on my sonos window when using Spotify Premium. I use a windows laptop and I touch as controllers and neither show the option for artist biography. where is it?
  • Peter__
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Spotify on non-E Series TVs

So I have one of last years flagship TVs, the D6530. Hardware wise I have no idea why Samsung wouldn't allow Spotify on this TV, but it's clear that they don't. My only explanation is that they're making it exclusive to this year's flagship TVs in a ...

  • Music Fan
  • So I have one of last years flagship TVs, the D6530. Hardware wise I have no idea why Samsung wouldn't allow Spotify on this TV, but it's clear that they don't. My only explanation is that they're ma...
  • 385 Views
  • 0 replies
  • 1 likes
  • 385 Views
  • 0 replies
  • 1 likes

[Symbian] Problems logging in on my E75

I can´t log on to Spotify on my Nokia E75. I had no problems with the previous E75. It was broken so I got this other E75 from work. I use my Spotify username and password, as usual. I don´t use facebook login. And I press accept the terms and condit...

  • Newbie
  • I can´t log on to Spotify on my Nokia E75. I had no problems with the previous E75. It was broken so I got this other E75 from work. I use my Spotify username and password, as usual. I don´t use face...
  • sestad
  • Casual Listener
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes