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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28157 Views

152 replies

14 likes

Other
  • 28157 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23819 Views

9 replies

2 likes

Other
  • 23819 Views
  • 9 replies
  • 2 likes

sonos

Spotify has been working ok but today today it won't access Spotify from my sonos devices.ive check all connections and there working fine. It just errors saying there's a problem with the search. Or it fails to play music already linked?

Casual Listener

Spotify has been working ok but today today it won't access Spotify from my sonos devices. ive check all connections and there working fine. It just errors saying there's a problem with the search...

user-removed

Not applicable

733 Views

6 replies

0 likes

  • 733 Views
  • 6 replies
  • 0 likes

Spotify not working on sonos

Just come home to find spotify won't play on my Sonos system. I've tried uninstalling and reinstalling Spotify but nothing seems to be working. Anyone else having problems tonight? Any solutions?

Casual Listener

Just come home to find spotify won't play on my Sonos system. I've tried uninstalling and reinstalling Spotify but nothing seems to be working. Anyone else having problems tonight? Any solutions?

Francois42

Newbie

1250 Views

8 replies

0 likes

  • 1250 Views
  • 8 replies
  • 0 likes

Can't find Spotify's "Radio" option on Sonos....

Is this a known shortcoming of the Sonos implementation of Spotify? Seems a big loss to me..... Any plans to upgrade the Sonos app? David B.

Casual Listener

Is this a known shortcoming of the Sonos implementation of Spotify? Seems a big loss to me.....   Any plans to upgrade the Sonos app?   David B.

Memeny

Casual Listener

14288 Views

49 replies

23 likes

  • 14288 Views
  • 49 replies
  • 23 likes

Solved!! Suggested devices for the gym

Hi there I currently have an iphone that I use to listen offline. But going to the gym, an iphone is a bit bulky. Is there anything else I can use to sync with spotify and use offline? I was thinking an ipod shuffle but guessing that won't work as (I...

Casual Listener

Hi there   I currently have an iphone that I use to listen offline. But going to the gym, an iphone is a bit bulky. Is there anything else I can use to sync with spotify and use offline? I w...

tpstom

Casual Listener

1188 Views

2 replies

0 likes

Samsung
  • 1188 Views
  • 2 replies
  • 0 likes

Missing features on the win app

I've noticed that the spotify app seems to be missing a few features on my win phone app, in comparison to to my iPod app. An example would be the collections option. Are spotify going to update this app? I don't really see the point in paying once m...

Casual Listener

I've noticed that the spotify app seems to be missing a few features on my win phone app, in comparison to to my iPod app. An example would be the collections option. Are spotify going to update this...

richypheeps

Casual Listener

690 Views

3 replies

1 likes

  • 690 Views
  • 3 replies
  • 1 likes

Advertisements with Premium Account

Hi, I am a premium user since mid 2012 and payed always via standing orders but I got advertisements between the songs since yesterday - please fix it. Seems to be a technical problem or bug. Greetings from Germany.

Casual Listener

Hi,   I am a premium user since mid 2012 and payed always via standing orders but I got advertisements between the songs since yesterday - please fix it. Seems to be a technical problem or b...

moritzkoester

Casual Listener

450 Views

2 replies

0 likes

Other
  • 450 Views
  • 2 replies
  • 0 likes

Playlist of All Songs in Library

Before the recent Spotify updates, I would listen to all the music in my library, which contained music off of Spotify and music on my harddrive. The update got rid of the "my library" tab and now separates my local files and my Spotify music. Is the...

Visitor

Before the recent Spotify updates, I would listen to all the music in my library, which contained music off of Spotify and music on my harddrive. The update got rid of the "my library" tab and now se...

marteng1966

Newbie

1456 Views

2 replies

0 likes

  • 1456 Views
  • 2 replies
  • 0 likes

Ensuring spotify premium is activated on ipad too

Hi folks, I just upgraded my spot iffy on my Android phone to the premium service but I want to ensure that the spotify on my ipad is also premium how do I do this?

Newbie

Hi folks, I just upgraded my spot iffy on my Android phone to the premium service but I want to ensure that the spotify on my ipad is also premium how do I do this?

Peter__

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Turkish Radios are not working?

At the beginning,Turkish Rock , Turkish Pop and Turkish Folk Music radio options were working well , but for last two or three weeks,there is a problem and it gives the error that "we are sorry this station is not working".When will they ever work ? ...

Casual Listener

At the beginning,Turkish Rock , Turkish Pop and Turkish Folk Music radio options were working well , but for last two or three weeks,there is a problem and it gives the error that "we are sorry this ...

kellifelli

Casual Listener

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

why need premuim acc for windows phone

why for windows phone need premium acc if for android dont need premuim acc what is this?? how i can log in and dont need premuim acc for windows phone help mee plss

Newbie

why for windows phone need premium acc if for android dont need premuim acc what is this?? how i can log in and dont need premuim acc for windows phone help mee plss

Peter__

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

i lost my "library" on my site

i had a library of Spotify songs that i could play; several months ago, my computer crashed and i had to download Spotify again; all my music is there, but i don't have an icon for "library" to be able to play my songs as a whole playlist.

Visitor

i had a library of Spotify songs that i could play; several months ago, my computer crashed and i had to download Spotify again; all my music is there, but i don't have an icon for "library" to be ab...

shallowgal

Casual Listener

362 Views

2 replies

0 likes

  • 362 Views
  • 2 replies
  • 0 likes

Messages on mobile app rendered useless by redesign

Well, I'll admit that the new mobile redesign is pretty, but why did it have to break the already klutzy messaging service? The desktop client lists all songs sent to/from an individual friend in a single thread, making it obvious who sent what, and ...

Casual Listener

Well, I'll admit that the new mobile redesign is pretty, but why did it have to break the already klutzy messaging service? The desktop client lists all songs sent to/from an individual friend in a s...

285 Views

0 replies

2 likes

Other
  • 285 Views
  • 0 replies
  • 2 likes

Songs not available in offline mode

Everytime i try to listen to my playlist i get this, "Can't play this playlist! The playlist is not available while in offline mode" but i make the download of the musics, i listen to some, but now im getting this message, my cell is a Lumia 710, WP ...

Casual Listener

Everytime i try to listen to my playlist i get this, "Can't play this playlist! The playlist is not available while in offline mode" but i make the download of the musics, i listen to some, but now i...

Peter__

Community Legend

461 Views

3 replies

0 likes

  • 461 Views
  • 3 replies
  • 0 likes

Solved!! does everything stay up to date?

i was just wondering if i have a playlist im following that has regular updates and ive added it to the "your music" section and the playlist updates will it also update in "your music" or will i have to drag it across again everytime it updates?

Regular

i was just wondering if i have a playlist im following that has regular updates and ive added it to the "your music" section and the playlist updates will it also update in "your music" or will i hav...

capsam500

Regular

552 Views

4 replies

0 likes

  • 552 Views
  • 4 replies
  • 0 likes

Playlist radio for "Liked From Radio" is inconsistent with my liked tracks

I added approximately 5 indie rock tracks to a Liked From Radio playlist consisting almost exclusively of black metal and death metal (~200 tracks), and now all I get is hipster rock. It appears to have seeded off the tracks I liked from the bands "F...

Newbie

I added approximately 5 indie rock tracks to a Liked From Radio playlist consisting almost exclusively of black metal and death metal (~200 tracks), and now all I get is hipster rock. It appears to h...

192 Views

0 replies

0 likes

Other
  • 192 Views
  • 0 replies
  • 0 likes

Issues with one band not playing

A local Milwaukee band called Something To Do has 4 releases on Spotify, and in the past I've been able to listen to all of them. Now, only their most recent record, Music for Fine Dining, will actually play. The rest are still listed as available, a...

Newbie

A local Milwaukee band called Something To Do has 4 releases on Spotify, and in the past I've been able to listen to all of them. Now, only their most recent record, Music for Fine Dining, will actua...

sarijune03

Newbie

336 Views

1 replies

0 likes

Other
  • 336 Views
  • 1 replies
  • 0 likes

Squeezebox Radio and Spotify Radio

Heck id love to see the radio function on my Squeezebox Radio (NOT UE. UE software stinks) ... Either im not looking in the right place or it isnt there... Squeezebox Radio x 4, Roku 2 XS x 2, Roku 3, Xbox 360, PS/3, some android tablets and Idevices...

Music Fan

Heck id love to see the radio function on my Squeezebox Radio (NOT UE. UE software stinks) ... Either im not looking in the right place or it isnt there...   Squeezebox Radio x 4, Roku 2 XS ...

Peter__

Community Legend

482 Views

1 replies

1 likes

Logitech
Other
  • 482 Views
  • 1 replies
  • 1 likes

Spotify New Features Help!

Is there anyway you can sync the new albums, artists, and songs sections to iOS devices like you can sync playlists?

Newbie

Is there anyway you can sync the new albums, artists, and songs sections to iOS devices like you can sync playlists?

Merik

Community Legend

333 Views

1 replies

0 likes

Other
  • 333 Views
  • 1 replies
  • 0 likes

My public playlists are not actually public :(

If you look at my Spotify profile, it says "This user has not published any playlists". This occurs both on the web app and desktop app. - I have tried right clicking on my playlists, making them secret and re-making them public but that doesn't work...

Visitor

If you look at my Spotify profile, it says "This user has not published any playlists". This occurs both on the web app and desktop app.    - I have tried right clicking on my playlists...

Jon_UK

Roadie

1018 Views

5 replies

0 likes

Other
  • 1018 Views
  • 5 replies
  • 0 likes