Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 1989 Views
  • 19 replies
  • 6 likes
  • Other
  • 1989 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17724 Views
  • 8 replies
  • 2 likes
  • Other
  • 17724 Views
  • 8 replies
  • 2 likes

Superuser Contribution Il profilo non compare nella barra ricerca

Recentemente abbiamo creato un profilo utente per l'aggregazione di contenuti tramite playlist con il piano free, ma questo profilo (come i podcast e le playlist ad esso legate) non compaiono tramite la ricerca nella barra search. È dovuto alla recen...

  • Newbie
  • Recentemente abbiamo creato un profilo utente per l'aggregazione di contenuti tramite playlist con il piano free, ma questo profilo (come i podcast e le playlist ad esso legate) non compaiono tramite...
  • Vasil
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • Other
  • 210 Views
  • 1 replies
  • 0 likes

Artist with Same Name

Hi, i'm italian and not speak english very well. I have a problem with distribution my songs. I use tunecore and my songs are associated to other artis with same name. The problem is of tunecore or spotify? There is a digital distribution with the po...

  • Casual Listener
  •   Hi, i'm italian and not speak english very well. I have a problem with distribution my songs. I use tunecore and my songs are associated to other artis with same name. The problem is of tunec...
  • johnnekromoff
  • Casual Listener
  • 24097 Views
  • 4 replies
  • 1 likes
  • Connect
  • 24097 Views
  • 4 replies
  • 1 likes

Superuser Contribution Songs keep repeating

Hi, I've noticed in the last couple of days that for some reason when listening to my saved songs, whenever I go past a certain track the it automatically goes back to the beginning of my saved songs. The problem is that I have way more songs in my s...

  • Casual Listener
  • Hi, I've noticed in the last couple of days that for some reason when listening to my saved songs, whenever I go past a certain track the it automatically goes back to the beginning of my saved songs...
  • rivkacubine
  • Visitor
  • 2180 Views
  • 2 replies
  • 2 likes
  • music
    Other
  • 2180 Views
  • 2 replies
  • 2 likes

Superuser Contribution Heardle stopped working when you bought it

PlanPremiumCountrySweden DeviceAnyOperating SystemAny My Question or IssueHeardle.app used to work and I played it every day. Now you bought it and it doesn't work in Sweden any more

  • Music Fan
  • Plan Premium Country Sweden  Device Any Operating System Any   My Question or Issue Heardle.app used to work and I played it every day. Now you bought it and it doesn't work in Sw...
  • __rushb
  • Casual Listener
  • 2951 Views
  • 13 replies
  • 6 likes
  • Other
  • 2951 Views
  • 13 replies
  • 6 likes

How to hide followers

Hi! I have a problem. As you can see in subject, I'm looking how to hide ONLY followers section in my profile. I don't want to do my profile completely prive, I still want to share what I'm listening to right now to my friend, but I don't wanna show ...

dejmian.JPG dominik.jpg both.JPG
  • Casual Listener
  • ...ou can can see "Dejmian" has FOLLOWERS section on his profile               And "Dominik" has only PUBLIC PLAYLIST, and FOLLOWERS section....
  • ParentalControl
  • Composer
  • 25090 Views
  • 3 replies
  • 20 likes
  • Other
  • 25090 Views
  • 3 replies
  • 20 likes

Superuser Contribution Mighty Vibe - podcast playback speed

Hello !I would love the Mighty Vibe player to have the option to modify playback speed for Podcasts! In the email exchange below with Mighty Vibe customer service, they tell me they're waiting for Spotify to implement this feature on the software Spo...

Screenshot 2023-04-30 123550.png
  • Casual Listener
  • Hello ! I would love the Mighty Vibe player  to have the option to modify playback speed for Podcasts!  In the email exchange below with Mighty Vibe customer service, they tell me the...
  • alexfrca
  • Casual Listener
  • 370 Views
  • 2 replies
  • 0 likes
  • Other
  • 370 Views
  • 2 replies
  • 0 likes

Superuser Contribution Selling private playlists on Spotify

Hi, I've tried to search for this topic, but any answers was found. Is it allowed to sell private Spotify playlist to other accounts?

  • Casual Listener
  • Hi,   I've tried to search for this topic, but any answers was found. Is it allowed to sell private Spotify playlist to other accounts? 
  • JaniceLane
  • Visitor
  • 6084 Views
  • 6 replies
  • 0 likes
  • Other
  • 6084 Views
  • 6 replies
  • 0 likes

Superuser Contribution What can I do if my Spotify app is stuck on the queue while downloading on Firestick?

I recently purchased a Firestick and wanted to download the Spotify app to listen to my favorite music. However, I noticed that the app was not downloading properly and was stuck on the queue. I tried restarting my Firestick and checking my internet ...

  • Casual Listener
  •   I recently purchased a Firestick and wanted to download the Spotify app to listen to my favorite music. However, I noticed that the app was not downloading properly and was stuck on the queue...
  • MihailY
  • Moderator
  • 830 Views
  • 1 replies
  • 0 likes
  • music
    Samsung
  • 830 Views
  • 1 replies
  • 0 likes

Spotify must stop profiting from - & facilitating - child sexual exploitation and abuse material

Spotify has been listed put on the Dirty Dozen List of businesses profiting off sexual exploitation year. The App can be used to transfer pornography to minors. Harmful content - including that which normalizes sexual violence, child sexual abuse, an...

  • Casual Listener
  • Spotify has been listed put on the Dirty Dozen List of businesses profiting off sexual exploitation year. The App can be used to transfer pornography to minors.  Harmful content - incl...
  • 194 Views
  • 0 replies
  • 1 likes
  • 194 Views
  • 0 replies
  • 1 likes

Superuser Contribution When I que songs it ends up queuing random songs in my playlist instead

It will take different songs in my playlist in put them in the que when I Que songs but not the ones I originally qued up

  • Visitor
  • It will take different songs in my playlist in put them in the que when I Que songs but not the ones I originally qued up
  • Alex
  • Spotify Legend
  • 395 Views
  • 5 replies
  • 2 likes
  • 395 Views
  • 5 replies
  • 2 likes

Superuser Contribution Songs skip in playlists while the shuffle button is turned off

Hey everyone, We're receiving reports from users that songs may shuffle and skip ahead while the shuffle button is turned off. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'l...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that songs may shuffle and skip ahead while the shuffle button is turned off.   If you’re experiencing this issue, make sure to ad...
  • geekboy5
  • Music Fan
  • 7268 Views
  • 53 replies
  • 1 likes
  • Mobile
  • 7268 Views
  • 53 replies
  • 1 likes

Spotify Wrapped 2022 playlist has disappeared

PlanFree/PremiumCountryHello, I have an issue where my Wrapped playlist from last year is no longer on my account. I haven't even removed it from my playlists ever since I saved it when I got my Spotify Wrapped playlist for last year. Is there a way ...

  • Newbie
  • Plan Free/Premium Country Hello, I have an issue where my Wrapped playlist from last year is no longer on my account. I haven't even removed it from my playlists ever since I saved it when I got m...
  • kaworu_bloodpaw
  • Roadie
  • 455 Views
  • 1 replies
  • 0 likes
  • music
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific songs won't play for me

PlanPremiumCountryUnited StatesDevice(iPhone 13, Surface Laptop )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are a couple songs that whenever I try to play them they do not play. If I click on the song it will im...

  • Visitor
  •   Plan Premium Country United States Device (iPhone 13, Surface Laptop ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There are a couple s...
  • Yordan
  • Moderator
  • 296 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue is only queueing some songs

PlanPremiumCountryAustraliaDeviceiPhone 12 Pro MaxOperating SystemiOS 16My Question or IssueThe slide to queue works but only for some songs does it actually queue the songs. I have tried clearing cache multiple times and deleting and reinstalling th...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 Pro Max Operating System iOS 16 My Question or Issue The slide to queue works but only for some songs does it actually queue the songs. I have...
  • Alex
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Other
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t no longer rewind or fast forward a song after the latest update

After the latest update, both in iOS and Android, I can´t no longer rewind or fast forward a song in intervals like I´ve been doing for years after the latest update, noticed this in Apple carplay and Android Auto. I don´t understand the logic behind...

  • Visitor
  • After the latest update, both in iOS and Android, I can´t no longer rewind or fast forward a song in intervals like I´ve been doing for years after the latest update, noticed this in Apple carplay an...
  • NBK_RedSpy
  • Casual Listener
  • 1441 Views
  • 6 replies
  • 3 likes
  • 1441 Views
  • 6 replies
  • 3 likes

Superuser Contribution Podcast episode won't play

PlanPremiumCountryBrazil DeviceiPhone 7, Dell Inspiron notebookOperating SystemiOS 15.6.1, Windows 10 There is this specific podcast episode that won't play. I can listen to music and to other podcasts normally, but this one won't work. I press play ...

  • Casual Listener
  • Plan Premium Country Brazil   Device iPhone 7, Dell Inspiron notebook Operating System iOS 15.6.1, Windows 10   There is this specific podcast episode that won't play. I can liste...
  • AlejaR
  • Moderator
  • 1027 Views
  • 12 replies
  • 0 likes
  • Other
  • 1027 Views
  • 12 replies
  • 0 likes