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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6671 Views
  • 47 replies
  • 6 likes
  • Other
  • 6671 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19020 Views
  • 9 replies
  • 2 likes
  • Other
  • 19020 Views
  • 9 replies
  • 2 likes

Superuser Contribution Podcasts pause after ads have played

Hey folks! We've been getting reports that the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and it's often resolved with restarting the app/the device.

  • Moderator
  • Moderator
  • Hey folks!   We've been getting reports that  the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and ...
  • ClaudeP
  • Visitor
  • 6119 Views
  • 34 replies
  • 3 likes
  • Android
    Desktop
    iOS
  • 6119 Views
  • 34 replies
  • 3 likes

Solved!!Superuser Contribution Opera Gx Web Player is bugged

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueFor some perculiar reason, whenever i try to play a song in the Web Player on Opera GX (not the sidebar), it skips a few songs and plays another one, plays it for exactly 9 ...

  • Casual Listener
  •   Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue For some perculiar reason, whenever i try to play a song in the Web Player on Opera GX (n...
  • Prawnis
  • Visitor
  • 12818 Views
  • 5 replies
  • 0 likes
  • Connect
    Other
  • 12818 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast jumps to wrong place after pausing or skipping

Plan: PremiumCountry: US Device: iPhone 11 ProOperating System: iOS 14.7.1 My Question or Issue: When listening to a podcast and then pausing the playback, when I resume the playback it sometimes starts at a different place in the podcast. The same h...

  • Regular
  • ...han enough time has passed, this is for iOS, and the fact that Spotify is a publicly traded company, not some small team, and I've by now paid hundreds of $ as a customer for Spotify, I'm starting to f...
  • Shmomree
  • Newbie
  • 1378 Views
  • 3 replies
  • 1 likes
  • Other
  • 1378 Views
  • 3 replies
  • 1 likes

Superuser Contribution App dejó de funcionar en mi Smart TV, LG. Carga, pero no puedo reproducir

La app en el Smart TV (LG) dejó de funcionar. Carga, puedo moverme en la página de inicio, mi biblioteca, etc, pero no me deja reproducir, ni tampoco lo puedo enlazar desde la app de mi teléfono, como sí pude hacerlo siempre. Desinstalé e instalé la ...

  • Visitor
  • La app en el Smart TV (LG) dejó de funcionar. Carga, puedo moverme en la página de inicio, mi biblioteca, etc, pero no me deja reproducir, ni tampoco lo puedo enlazar desde la app de mi teléfono, com...
  • Xavimza
  • Visitor
  • 1679 Views
  • 2 replies
  • 0 likes
  • 1679 Views
  • 2 replies
  • 0 likes

Remove Podcast from Home

PlanPremiumDeviceiPhone 7Operating SystemiOS 14 My Question or IssueMy home page on Spotify has a "Your Top Shows" section that keeps displaying a white noise podcast I listened to a few minutes of one time. I don't follow the podcast and didn't save...

  • Casual Listener
  • Plan Premium Device iPhone 7 Operating System iOS 14   My Question or Issue My home page on Spotify has a "Your Top Shows" section that keeps displaying a white noise podcast I listened ...
  • Aflac1
  • Newbie
  • 3106 Views
  • 6 replies
  • 9 likes
  • Other
  • 3106 Views
  • 6 replies
  • 9 likes

Superuser Contribution How can I download music in my apple watch? It does not work...

I have an Apple Watch SE and I wanted to download music to go running without my phone, but it does not work. I have a family premium package and still have a lot of space left in my watch. When I click on the download button, it says 1 out of ... , ...

  • Newbie
  • I have an Apple Watch SE and I wanted to download music to go running without my phone, but it does not work. I have a family premium package and still have a lot of space left in my watch. When I cl...
  • Ashleywhyte
  • Newbie
  • 367 Views
  • 2 replies
  • 0 likes
  • 367 Views
  • 2 replies
  • 0 likes

Superuser Contribution disable group sessions

Disable / remove group sessions.We need the option in settings to disable group sessions. End of suggestion. Thoughts:For many users this is a unwanted feature.Keep it for those who need it. Even let it remain default behavior if you feel you must, b...

  • Visitor
  • Disable / remove group sessions. We need the option in settings to disable group sessions. End of suggestion.   Thoughts: For many users this is a unwanted feature. Keep it for those who ne...
  • Kurtvee
  • Visitor
  • 15065 Views
  • 17 replies
  • 42 likes
  • 15065 Views
  • 17 replies
  • 42 likes

Superuser Contribution COMPRE S PREMIUM Y NO SE ACTUALIZA MI APLICACIÓN?

compre spotify premium y sigue mi cuenta como basica , batallo aun tengo anuncios y no puedo hacer saltos de musica, me urge que se active mi nuevo plan. quien me apoya? gracias

  • Visitor
  • compre spotify premium y sigue mi cuenta como basica , batallo aun tengo anuncios y no puedo hacer saltos de musica, me urge que se active mi nuevo plan. quien me apoya? gracias
  • Vasil
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads still playing while song is on repeat

I've been using Spotify Xbox for a good while now and it's been great. I've had songs on repeat the whole time and I don't get ads, well, I never got ads, now I do. I don't know why but I've tried everything, uninstalling and reinstalling didn't work...

  • Casual Listener
  • I've been using Spotify Xbox for a good while now and it's been great. I've had songs on repeat the whole time and I don't get ads, well, I never got ads, now I do. I don't know why but I've tried ev...
  • Jaydom2010
  • Casual Listener
  • 420 Views
  • 2 replies
  • 1 likes
  • Other
  • 420 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to Change Podcast Description

My Question or Issue Our podcast 'Which Murderer' has an outdated description - how do I go about changing it as it was done at the time of the application (hosted by Audioboom). Any help appreciated.

  • Newbie
  •     My Question or Issue   Our podcast 'Which Murderer' has an outdated description - how do I go about changing it as it was done at the time of the application (hosted by Audiobo...
  • JorgeMendoza03
  • Visitor
  • 12361 Views
  • 4 replies
  • 0 likes
  • Other
  • 12361 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify loads very slow and frequently freezes

For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again. The device doesn't matter. It happens on the laptop, the smartphone ánd the tablet. The (not old) tablet often just gives a black scree...

  • Music Fan
  • For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again.   The device doesn't matter. It happens on the laptop, the smartphone ánd the...
  • AlejaR
  • Moderator
  • 365 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 365 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotfy na smart TV esta travando apos anuncio

Spotfy plano basico. Apos anuncio ele trava e nao toca nenhuma musica. Ja reinstalei, ja atualizei e ja atualizei soft da TV. Para voltar a funcionar, é preciso sair do aplicativo e voltar, mesmo assim trava com anuncio.

  • Casual Listener
  • Spotfy plano basico. Apos anuncio ele trava e nao toca nenhuma musica. Ja reinstalei, ja atualizei e ja atualizei soft da TV. Para voltar a funcionar, é preciso sair do aplicativo e voltar, mesmo ...
  • AlejaR
  • Moderator
  • 8550 Views
  • 23 replies
  • 1 likes
  • 8550 Views
  • 23 replies
  • 1 likes

Superuser Contribution Podcasts constantly stop/won't play

PlanPremiumCountryUnited StatesDevicewebplayer and desktop appOperating SystemWindows My Question or IssueI cannot for the life of me get a podcast to just play on the webplay or on the desktop app. I am not connected to a VPN. I have cleared my cach...

  • Casual Listener
  • Plan Premium Country United States Device webplayer and desktop app Operating System Windows   My Question or Issue I cannot for the life of me get a podcast to just play on the webpla...
  • MihailY
  • Moderator
  • 185 Views
  • 3 replies
  • 0 likes
  • Other
  • 185 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Developer] Let us disable the web player.

The web player is currently forced on all users when it comes to sharing links from the desktop or mobile app. According to support there should be prompts asking if you want to open something in the web player or the mobile/desktop app but this has ...

  • Casual Listener
  • The web player is currently forced on all users when it comes to sharing links from the desktop or mobile app. According to support there should be prompts asking if you want to open something in the...
  • zyxep
  • Casual Listener
  • 505 Views
  • 6 replies
  • 0 likes
  • Desktop
    Developer
  • 505 Views
  • 6 replies
  • 0 likes

How can i delete my podcast

Hi there,I try the new site Podcaster to launch my NEW podcast but I don't know how to delete the older one I did on december, 2021.The good one is RÊV'ELLES from M launched today (09.14.23)The one I want delete is with the same name but posted on de...

  • Visitor
  • Hi there, I try the new site Podcaster to launch my NEW podcast but I don't know how to delete the older one I did on december, 2021. The good one is RÊV'ELLES from M launched today (09.14.23) ...
  • mauve_minnow
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Complaint

PlanFreeCountryNorth America My Question or IssueSo the issue is that I get like 4-6 ads before my music and then only 2 songs play and then I get ANOTHER set of ads. The free version was not like this before. It'd play 1-3 ads then play a handful of...

  • Visitor
  •   Plan Free Country North America    My Question or Issue So the issue is that I get like 4-6 ads before my music and then only 2 songs play and then I get ANOTHER set of ads. T...
  • 119 Views
  • 0 replies
  • 0 likes
  • Other
  • 119 Views
  • 0 replies
  • 0 likes

Superuser Contribution A group session took over my speaker

PlanFree/Premium premium Country Australia Device iPhone 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was listening to Spotify through my google home speaker t...

  • Music Fan
  • Plan Free/Premium premium  Country Australia    Device iPhone 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: IOS (iOS 10, Android Oreo, Windows 10...
  • Faru2
  • Regular
  • 20927 Views
  • 66 replies
  • 10 likes
  • Other
  • 20927 Views
  • 66 replies
  • 10 likes

Superuser Contribution Why is firetv not playing spotify?

I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updated Spotify, uninstalled and reinstalled Spotify, tr...

  • Casual Listener
  • I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updat...
  • TheAD29999
  • Casual Listener
  • 165 Views
  • 2 replies
  • 2 likes
  • 165 Views
  • 2 replies
  • 2 likes

Superuser Contribution spitifyに連絡する

Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference? https://support.spotify.com/jp/  

FCC63198-EE18-4A41-A406-B28E43A6DFFF.jpeg C60355B6-341D-4010-AE32-220F71282779.jpeg
  • Regular
  • Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference?   https://support.spotify.com/jp/        
  • Vasil
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Connect
  • 166 Views
  • 1 replies
  • 0 likes