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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35629 Views

94 replies

26 likes

  • 35629 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2797632 Views

39 replies

153 likes

Other
  • 2797632 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Nanonix

Regular

213845 Views

216 replies

126 likes

  • 213845 Views
  • 216 replies
  • 126 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72607 Views

303 replies

26 likes

Other
  • 72607 Views
  • 303 replies
  • 26 likes

Bad UX design in playlists and music screen

This (in image) is very confusing. Add artist? Add an artist to what? Follow them? Like them? Also, what's that white scroller for? Nobody uses those in apps. It's very distracting. Finally, the square button for 'Add Podcast' looks really weird and ...

Regular

This (in image) is very confusing. Add artist? Add an artist to what? Follow them? Like them? Also, what's that white scroller for? Nobody uses those in apps. It's very distracting. Finally, the squa...

779 Views

0 replies

0 likes

  • 779 Views
  • 0 replies
  • 0 likes

Spotify icon broken after restart

If the spotify widget at the top of the notifications menu is present, if I restart my phone, it will be broken.

Regular

If the spotify widget at the top of the notifications menu is present, if I restart my phone, it will be broken. 

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Green up arrow distracting while reading legal page (Android)

The bright green button is frankly very distracting. I was trying to peacefully read the page and the up arrow was too bright. An up arrow is VERY good. Do not remove that. Just please make it more of a grey color, give it a tad less brightness, and ...

Regular

The bright green button is frankly very distracting. I was trying to peacefully read the page and the up arrow was too bright. An up arrow is VERY good. Do not remove that. Just please make it more o...

734 Views

0 replies

0 likes

  • 734 Views
  • 0 replies
  • 0 likes

Superuser Contribution random songs play when i choose the next icon from playlist

When I choose a playlist to listen to I hit play and the first song will play but when the track is over a random song comes up not on the playlist.

Casual Listener

When I choose a playlist to listen to I hit play and the first song will play but when the track is over a random song comes up not on the playlist.

AlejaR

Moderator

2861 Views

3 replies

1 likes

  • 2861 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics issue

PlanFree/PremiumCountryGeorgiaDevice(Samsung Galaxy A13)Operating System(Android) My Question or IssueWell, recently, my spotify app doesn't work well. I don't know how to describe this problem, lyrics aren't shown fully. I mean there's only four or ...

Visitor

Plan Free/Premium Country Georgia Device (Samsung Galaxy A13) Operating System (Android)   My Question or Issue Well, recently, my spotify app doesn't work well. I don't know how to de...

angelloingram

Visitor

1765 Views

9 replies

0 likes

Samsung
  • 1765 Views
  • 9 replies
  • 0 likes

Superuser Contribution Green Played Checkmark Not Showing for JRE Podcast

Subscription: FreeVersion: Spotify Web PlayerBrowser: Chrome I’m not really sure where to post this bug report but I think this is the right place. For the last month or so I have noticed that when I finish an episode of the Joe Rogan podcast there i...

Casual Listener

Subscription: Free Version: Spotify Web Player Browser: Chrome   I’m not really sure where to post this bug report but I think this is the right place.   For the last month or so I ha...

lymy300

Visitor

1410 Views

4 replies

0 likes

Other
  • 1410 Views
  • 4 replies
  • 0 likes

Superuser Contribution Hello! My Spotify keeps saying the device limit reached.

This can't be possible because I've already removed the downloaded songs from another device I previously logged in on.

Visitor

This can't be possible because I've already removed the downloaded songs from another device I previously logged in on.

SustainedNote

Gig Goer

4837 Views

4 replies

0 likes

  • 4837 Views
  • 4 replies
  • 0 likes

Solved!! Volvo Sensus Not Playing

PlanPremiumCountryUKDeviceVolvoOperating SystemSensus My Question or IssueThe Sensus Spotify app in my Volvo XC90 stopped playing any music two days ago. I can browse music successfully but nothing will play. Tried log out and re-pair which I can do ...

Casual Listener

Plan Premium Country UK Device Volvo Operating System Sensus   My Question or Issue The Sensus Spotify app in my Volvo XC90 stopped playing any music two days ago. I can browse music s...

SlamDunx

Casual Listener

987 Views

1 replies

0 likes

Other
  • 987 Views
  • 1 replies
  • 0 likes

how do I delete a playlist?

delete a playlist. not songs from a playlist, but rather the whole playlist itslef

Visitor

delete a playlist. not songs from a playlist, but rather the whole playlist itslef

maylasingh

Casual Listener

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect Fire TV name not recognized

Hi, I got a new Amazon Fire TV Stick 4k Max (2nd Gen). I installed everything and renamed the stick on the Amazon Website. For all other sticks, the name then changes automatically also for Spotify Connect in this case. However, for this new Fire TV ...

Music Fan

Hi,    I got a new Amazon Fire TV Stick 4k Max (2nd Gen). I installed everything and renamed the stick on the Amazon Website. For all other sticks, the name then changes automatically als...

kevink98

Music Fan

6129 Views

14 replies

7 likes

Connect
Other
  • 6129 Views
  • 14 replies
  • 7 likes

new idea

I am currently a very satisfied customer and I am in the family plan.We have a family friend named Emily (16 years old) who has lost both of her parents. She lives with an aunt and uncle, but they are not very supportive or caring. Emily has become o...

Casual Listener

I am currently a very satisfied customer and I am in the family plan. We have a family friend named Emily (16 years old) who has lost both of her parents. She lives with an aunt and uncle, but they ...

osornios

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Porqué me están cobrando una prueba de 3 meses gratis?!?

Me dieron 3 meses gratis y no respetaron, me han cobrado, tengo la captura como prueba y el registro de su cobro... No me dieron ni un mes pues lo cobraron de mi tarjeta.

Visitor

Me dieron 3 meses gratis y no respetaron, me han cobrado, tengo la captura como prueba y el registro de su cobro... No me dieron ni un mes pues lo cobraron de mi tarjeta.

Ani322

Newbie

661 Views

2 replies

1 likes

  • 661 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify for Artists app not loading, stuck on spinning loading indicator

PlanPremiumCountryNorway DeviceiPhone 15Operating SystemiOS 17.5.1 My Question or IssueI just got a brand new iPhone 15. I used to have a iPhone 12 Pro.When I installed the Spotify for Artists app on my new device, it worked the first time. However, ...

Music Fan

Plan Premium Country Norway   Device iPhone 15 Operating System iOS 17.5.1   My Question or Issue I just got a brand new iPhone 15. I used to have a iPhone 12 Pro. When I instal...

BITCRUSHR

Music Fan

23075 Views

79 replies

11 likes

  • 23075 Views
  • 79 replies
  • 11 likes

Superuser Contribution Problème je ne vois plus mes musiques mais mes albums tj la

Bj les albums comme les musiques on les potcast me mette la même chose " aucun contenu ou un truc comme sa . Je peux même essayer de lancer une musique cela fonctionne pas ! alors que qd je change compte celui si marche

Visitor

Bj les albums comme les musiques on les potcast me mette la même chose " aucun contenu ou un truc comme sa . Je peux même essayer de lancer une musique cela fonctionne pas ! alors que qd je change co...

Eni

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist order by recent addition

Hi, I’m not sure if this a bug for the whole app, but there is a playlist called pique afrobeats, and I want the songs to be sorted by most recently added, however this sort method doesn’t work, but the other sort methods do. Please can someone sort ...

Newbie

Hi, I’m not sure if this a bug for the whole app, but there is a playlist called pique afrobeats, and I want the songs to be sorted by most recently added, however this sort method doesn’t work, but ...

Maria

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t listen to podcast

I paid for a cafe insider subscription so I could access their podcast on Spotify but when I try to link my Spotify account with their website it says there was an error linking my Spotify account every time. I’ve already tried contacting cafe suppor...

Visitor

  I paid for a cafe insider subscription so I could access their podcast on Spotify but when I try to link my Spotify account with their website it says there was an error linking my Spotify ac...

Yordan

Moderator

543 Views

1 replies

0 likes

Other
  • 543 Views
  • 1 replies
  • 0 likes