Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
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This (in image) is very confusing. Add artist? Add an artist to what? Follow them? Like them? Also, what's that white scroller for? Nobody uses those in apps. It's very distracting. Finally, the square button for 'Add Podcast' looks really weird and ...
Regular
This (in image) is very confusing. Add artist? Add an artist to what? Follow them? Like them? Also, what's that white scroller for? Nobody uses those in apps. It's very distracting. Finally, the squa...
779 Views
0 replies
0 likes
If the spotify widget at the top of the notifications menu is present, if I restart my phone, it will be broken.
Regular
If the spotify widget at the top of the notifications menu is present, if I restart my phone, it will be broken.
495 Views
0 replies
0 likes
The bright green button is frankly very distracting. I was trying to peacefully read the page and the up arrow was too bright. An up arrow is VERY good. Do not remove that. Just please make it more of a grey color, give it a tad less brightness, and ...
Regular
The bright green button is frankly very distracting. I was trying to peacefully read the page and the up arrow was too bright. An up arrow is VERY good. Do not remove that. Just please make it more o...
734 Views
0 replies
0 likes
This page looks bad and cuts into the side.
When I choose a playlist to listen to I hit play and the first song will play but when the track is over a random song comes up not on the playlist.
Casual Listener
When I choose a playlist to listen to I hit play and the first song will play but when the track is over a random song comes up not on the playlist.
AlejaR
Moderator
2861 Views
3 replies
1 likes
PlanFree/PremiumCountryGeorgiaDevice(Samsung Galaxy A13)Operating System(Android) My Question or IssueWell, recently, my spotify app doesn't work well. I don't know how to describe this problem, lyrics aren't shown fully. I mean there's only four or ...
Visitor
Plan Free/Premium Country Georgia Device (Samsung Galaxy A13) Operating System (Android) My Question or Issue Well, recently, my spotify app doesn't work well. I don't know how to de...
angelloingram
Visitor
1765 Views
9 replies
0 likes
Subscription: FreeVersion: Spotify Web PlayerBrowser: Chrome I’m not really sure where to post this bug report but I think this is the right place. For the last month or so I have noticed that when I finish an episode of the Joe Rogan podcast there i...
Casual Listener
Subscription: Free Version: Spotify Web Player Browser: Chrome I’m not really sure where to post this bug report but I think this is the right place. For the last month or so I ha...
lymy300
Visitor
1410 Views
4 replies
0 likes
This can't be possible because I've already removed the downloaded songs from another device I previously logged in on.
Visitor
This can't be possible because I've already removed the downloaded songs from another device I previously logged in on.
SustainedNote
Gig Goer
4837 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceVolvoOperating SystemSensus My Question or IssueThe Sensus Spotify app in my Volvo XC90 stopped playing any music two days ago. I can browse music successfully but nothing will play. Tried log out and re-pair which I can do ...
Casual Listener
Plan Premium Country UK Device Volvo Operating System Sensus My Question or Issue The Sensus Spotify app in my Volvo XC90 stopped playing any music two days ago. I can browse music s...
SlamDunx
Casual Listener
987 Views
1 replies
0 likes
delete a playlist. not songs from a playlist, but rather the whole playlist itslef
Visitor
delete a playlist. not songs from a playlist, but rather the whole playlist itslef
maylasingh
Casual Listener
320 Views
1 replies
0 likes
Hi, I got a new Amazon Fire TV Stick 4k Max (2nd Gen). I installed everything and renamed the stick on the Amazon Website. For all other sticks, the name then changes automatically also for Spotify Connect in this case. However, for this new Fire TV ...
Music Fan
Hi, I got a new Amazon Fire TV Stick 4k Max (2nd Gen). I installed everything and renamed the stick on the Amazon Website. For all other sticks, the name then changes automatically als...
kevink98
Music Fan
6129 Views
14 replies
7 likes
I am currently a very satisfied customer and I am in the family plan.We have a family friend named Emily (16 years old) who has lost both of her parents. She lives with an aunt and uncle, but they are not very supportive or caring. Emily has become o...
Casual Listener
I am currently a very satisfied customer and I am in the family plan. We have a family friend named Emily (16 years old) who has lost both of her parents. She lives with an aunt and uncle, but they ...
osornios
Spotify Star
391 Views
1 replies
0 likes
Me dieron 3 meses gratis y no respetaron, me han cobrado, tengo la captura como prueba y el registro de su cobro... No me dieron ni un mes pues lo cobraron de mi tarjeta.
Visitor
Me dieron 3 meses gratis y no respetaron, me han cobrado, tengo la captura como prueba y el registro de su cobro... No me dieron ni un mes pues lo cobraron de mi tarjeta.
Ani322
Newbie
661 Views
2 replies
1 likes
PlanPremiumCountryNorway DeviceiPhone 15Operating SystemiOS 17.5.1 My Question or IssueI just got a brand new iPhone 15. I used to have a iPhone 12 Pro.When I installed the Spotify for Artists app on my new device, it worked the first time. However, ...
Music Fan
Plan Premium Country Norway Device iPhone 15 Operating System iOS 17.5.1 My Question or Issue I just got a brand new iPhone 15. I used to have a iPhone 12 Pro. When I instal...
BITCRUSHR
Music Fan
23075 Views
79 replies
11 likes
Bj les albums comme les musiques on les potcast me mette la même chose " aucun contenu ou un truc comme sa . Je peux même essayer de lancer une musique cela fonctionne pas ! alors que qd je change compte celui si marche
Visitor
Bj les albums comme les musiques on les potcast me mette la même chose " aucun contenu ou un truc comme sa . Je peux même essayer de lancer une musique cela fonctionne pas ! alors que qd je change co...
Eni
Moderator
448 Views
1 replies
0 likes
Ive tried adding a new payment method but each time I try, I get a notification stating "payment failure".
Visitor
Ive tried adding a new payment method but each time I try, I get a notification stating "payment failure".
Eni
Moderator
450 Views
1 replies
0 likes
I need help with gift card PIN number
Visitor
I need help with gift card PIN number
Douchiest_Cabin
Community Legend
483 Views
1 replies
0 likes
I have made up list, one of the songs in it, when plays, it is a different song.
Regular
I have made up list, one of the songs in it, when plays, it is a different song.
OscarDC
Moderator
423 Views
1 replies
0 likes
Hi, I’m not sure if this a bug for the whole app, but there is a playlist called pique afrobeats, and I want the songs to be sorted by most recently added, however this sort method doesn’t work, but the other sort methods do. Please can someone sort ...
Newbie
Hi, I’m not sure if this a bug for the whole app, but there is a playlist called pique afrobeats, and I want the songs to be sorted by most recently added, however this sort method doesn’t work, but ...
Maria
Moderator
399 Views
1 replies
0 likes
I paid for a cafe insider subscription so I could access their podcast on Spotify but when I try to link my Spotify account with their website it says there was an error linking my Spotify account every time. I’ve already tried contacting cafe suppor...
Visitor
I paid for a cafe insider subscription so I could access their podcast on Spotify but when I try to link my Spotify account with their website it says there was an error linking my Spotify ac...
Yordan
Moderator
543 Views
1 replies
0 likes