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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12045 Views
  • 8 replies
  • 0 likes
  • Other
  • 12045 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit playlist details on web player

PlanPremiumCountryFranceDeviceWeb browsers Firefox and Google ChromeOperating SystemLinux (Debian) My Question or IssueAs I couldn't change my playlist picture on mobile phone, I tried to do that with the web player, but each time I click on "Edit de...

  • Casual Listener
  • Plan Premium Country France Device Web browsers Firefox and Google Chrome Operating System Linux (Debian)   My Question or Issue As I couldn't change my playlist picture on mobile phon...
  • DrBeryl
  • Casual Listener
  • 1018 Views
  • 2 replies
  • 7 likes
  • Other
  • 1018 Views
  • 2 replies
  • 7 likes

Solved!! No podcasts in Spotify Russia

Podcasts are not available in Russia. When you search for podcasts they are shown as a genre but then when you try to open them it opens to a black page. Will they at all be available in Russia?

  • Visitor
  • Podcasts are not available in Russia. When you search for podcasts they are shown as a genre but then when you try to open them it opens to a black page. Will they at all be available in Russia?
  • morwinblack
  • Visitor
  • 1479 Views
  • 2 replies
  • 28 likes
  • Other
  • 1479 Views
  • 2 replies
  • 28 likes

Solved!!Superuser Contribution My Shazam tracks not updating anymore

Hi, I have linked my account with Facebook and shazam (shazam and facebook are also linked to each other). Although when I shazam new songs they do not show up in my playlist 'My Shazamed Tracks'. I don't know if they ever did (I just found the playl...

  • Regular
  • Hi,    I have linked my account with Facebook and shazam (shazam and facebook are also linked to each other). Although when I shazam new songs they do not show up in my playlist 'My Shaza...
  • Xenia
  • Moderator
  • 203720 Views
  • 46 replies
  • 35 likes
  • 203720 Views
  • 46 replies
  • 35 likes

[Android][Other] Werbung trotz Premium

Spotify schaltet Werbung in meiner app, obwohl ich doch monatlich dafür bezahle keine Werbung zu sehen? Wie kann ich das ausschalten? Und wenn ich das nicht ausschalten kann, welche Entschädigung steht mir zu?

  • Visitor
  • Spotify schaltet Werbung in meiner app, obwohl ich doch monatlich dafür bezahle keine Werbung zu sehen? Wie kann ich das ausschalten? Und wenn ich das nicht ausschalten kann, welche Entschädigung ste...
  • 514 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 514 Views
  • 0 replies
  • 0 likes

Solved!! Never got the email for being a top listener

My Question or IssueAs the subject says, I'm a top listener for at least one artist, and never got an email for it even though I have both push & email notifications on. I found out through the 2020 wrapped stories, so im wondering why I never got th...

  • Casual Listener
  • My Question or Issue As the subject says, I'm a top listener for at least one artist, and never got an email for it even though I have both push & email notifications on. I found out through the...
  • EthanS1
  • Community Legend
  • 990 Views
  • 4 replies
  • 0 likes
  • Music
    Other
  • 990 Views
  • 4 replies
  • 0 likes

Superuser Contribution What does total minutes listened include?

I just got my email telling me how many minutes I listened to Spotify this year and was wondering what that included? Is it just minutes listened in the app or does it count web player too? Does it include offline listening?

  • Visitor
  • I just got my email telling me how many minutes I listened to Spotify this year and was wondering what that included? Is it just minutes listened in the app or does it count web player too? Does it i...
  • Elena
  • Moderator
  • 3433 Views
  • 1 replies
  • 1 likes
  • Other
  • 3433 Views
  • 1 replies
  • 1 likes

Solved!! Are your top 100 songs of 2020 ranked?

Is the Your Top Songs of 2020 playlist ranked by most listened 1-100, or is it just the top 100 but in a random order?

  • Visitor
  • Is the Your Top Songs of 2020 playlist ranked by most listened 1-100, or is it just the top 100 but in a random order?
  • TreyAnastasio
  • Spotify Star
  • 1745 Views
  • 1 replies
  • 0 likes
  • Other
  • 1745 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song playing too fast - Shot in the Dark - Playing with Lightning

PlanPremiumCountryGermanyDeviceiPhone 12 Pro, MacBook Pro Early 2015, Linux LaptopOperating SystemiOS 14, macOS 11, Linux My Question or IssueThe whole album "Shot in the dark" by "Shot in the dark" is playing slightly too fast. I own the LP and also...

  • Newbie
  • Plan Premium Country Germany Device iPhone 12 Pro, MacBook Pro Early 2015, Linux Laptop Operating System iOS 14, macOS 11, Linux   My Question or Issue The whole album "Shot in the dar...
  • Jeremy
  • Spotify
  • 299 Views
  • 1 replies
  • 0 likes
  • Music
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect stuttering

PlanPremiumCountryUKDeviceRoberts Stream 65iOperating SystemAndroid 10 and Windows 10 Home My Question or IssueUsing Spotify Connect on my Roberts Stream 65i results in frequent stuttering at the start of songs, when they have been individually selec...

  • Regular
  • Plan Premium Country UK Device Roberts Stream 65i Operating System Android 10 and Windows 10 Home   My Question or Issue Using Spotify Connect on my Roberts Stream 65i results in frequ...
  • westhillman
  • Regular
  • 647 Views
  • 4 replies
  • 0 likes
  • Connect
  • 647 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyrics Not Showing

Usernameguidoperez_PlanPremiumCountryCosta RicaDevice(iPad Pro 11’ 2019, iPhone 11)Operating System(iOS, iPad OS.) My Question or IssueHi, I have a problem that, I don’t know why I can’t see the lyrics provided by Musixmatch on my devices. I pay a fa...

  • Newbie
  • Username guidoperez_ Plan Premium Country Costa Rica Device (iPad Pro 11’ 2019, iPhone 11) Operating System (iOS, iPad OS.)   My Question or Issue Hi, I have a problem that, I don’t ...
  • Mihail
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Sony
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lagging, crashing, freezing whenever I try changing sing, scrolling, etc.

PlanPremiumCountryUnited StatesDeviceiPhone 10SOperating SystemiOS 14.2 My Question or IssueRecently I’ve been having an issue with my Spotify app being extremely laggy while trying to scroll through my playlist, change songs, play/pause/skip, and ev...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 10S Operating System iOS 14.2   My Question or Issue Recently I’ve been having an issue with my Spotify app being extremely laggy while...
  • Xenia
  • Moderator
  • 685 Views
  • 1 replies
  • 1 likes
  • Other
  • 685 Views
  • 1 replies
  • 1 likes

Solved!! Inaccurate Artist Information

PlanPremiumCountryHong KongDeviceiPhone 8, PC My Question or IssueHello, I found the cover for this playlist is actually Yoga Lin (林宥嘉) but not Andrew Tan (陳勢安). Have been noticing this over a year. Think better to bring this up.

  • Visitor
  • Plan Premium Country Hong Kong Device iPhone 8, PC   My Question or Issue Hello,  I found the cover for this playlist is actually Yoga Lin (林宥嘉) but not Andrew Tan (陳勢安). Have been ...
  • Billy-J
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Music
    Other
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa

PlanPremiumCountryUKDeviceSamsung Galaxy S9+ and Amazon Echo AutoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince updating the Spotify app I'm struggling to get it to play on the Auto. If the phones locked it says I n...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S9+ and Amazon Echo Auto Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since updating the Spotify a...
  • Peter
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Stopping of Random Pauses

There needs to be something done with the Spotify Web Player for laptops. On my phone I do not encounter my music pausing every 5-10 seconds and sometimes 30 seconds. I have re-downloaded the app and deleted it in hopes of it fixing this problem. It ...

  • Visitor
  • There needs to be something done with the Spotify Web Player for laptops. On my phone I do not encounter my music pausing every 5-10 seconds and sometimes 30 seconds. I have re-downloaded the app and...
  • Mihail
  • Spotify Legend
  • 226 Views
  • 2 replies
  • 0 likes
  • Other
    Web Player
  • 226 Views
  • 2 replies
  • 0 likes

Solved!! Date of birth in online profile shown incorrectly

My date of birth in my profile is shown as one day prior to the value set. If I press 'edit', the correct date is shown. This may be due to timezone confusion as my location is set to Singapore. I would rather not post screenshots but the issue is re...

  • Casual Listener
  • My date of birth in my profile is shown as one day prior to the value set. If I press 'edit', the correct date is shown.   This may be due to timezone confusion as my location is set to Singap...
  • Billy-J
  • Spotify Star
  • 197 Views
  • 3 replies
  • 0 likes
  • Other
  • 197 Views
  • 3 replies
  • 0 likes

Solved!! "wrong" version of a song on a favorite album

PlanPremiumCountryUSADeviceN/AOperating SystemN/A My Question or IssueOne of my favorite albums has the non-original version of one of the songs... Is that something you guys could fix, or is that an issue for the record label?

  • Regular
  • Plan Premium Country USA Device N/A Operating System N/A   My Question or Issue One of my favorite albums has the non-original version of one of the songs...  Is that something yo...
  • Emilia_8
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Music
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xbox One Streaming Quality

Hi. I'd like to know the streaming quality on Xbox One app. I've searched and didn't find an answer. Also if it's possible to select "high quality" streaming option like the Desktop App. Or another way to get high quality streaming in Xbox One spotif...

  • Newbie
  • Hi. I'd like to know the streaming quality on Xbox One app. I've searched and didn't find an answer. Also if it's possible to select "high quality" streaming option like the Desktop App. Or another w...
  • Ver
  • Spotify Legend
  • 1055 Views
  • 2 replies
  • 6 likes
  • Music
    Other
  • 1055 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution Can't play Podcasts over Spotify Connect with Yamaha Musiccast

Hi, I cannot play Spotify Podcasts through Spotify Connect with my Yamaha Musiccast units. I have been in contact with Spotify support, but have not been able to get help more than verifying that I through a test account can play the podcasts on e.g....

  • Regular
  • Hi,  I cannot play Spotify Podcasts through Spotify Connect with my Yamaha Musiccast units. I have been in contact with Spotify support, but have not been able to get help more than verifying t...
  • Raggabust
  • Casual Listener
  • 16809 Views
  • 42 replies
  • 16 likes
  • 16809 Views
  • 42 replies
  • 16 likes

Google assistant and spotify

Hi there.Don't know why but every time I'm playing some music and wanna change for something else via Google assistant, it's answering,,ok,, but the same music's playing. Can anyone help me with this issue?That's very annoying to be honest.

  • Casual Listener
  • Hi there. Don't know why but every time I'm playing some music and wanna change for something else via Google assistant,  it's answering,,ok,, but the same music's playing. Can anyone help me w...
  • 125 Views
  • 0 replies
  • 1 likes
  • 125 Views
  • 0 replies
  • 1 likes