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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

55713 Views

7 replies

4 likes

  • 55713 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37357 Views

209 replies

18 likes

Other
  • 37357 Views
  • 209 replies
  • 18 likes

Lost debit credit card.Wait for Bank to send new.Meanwhile...You(spotify)

elimanates me as cust'mer. Resignup and doesn't accept new password. AND. All saved music gone. GONE.How long did I pay You(spotify)?I don't think I should be treated this way.

Visitor

elimanates me as cust'mer. Resignup and doesn't accept new password. AND. All saved music gone. GONE.How long did I pay You(spotify)?I don't think I should be treated this way.

kaworu_bloodpaw

Roadie

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Developer] Changing the volume (and other commands) on the Pioneer VSX-LX305 via the home-network

I've got the Pioneer VSX-LX305 (Firmware versionR119-0509-0050-0031-0000) and noticed that:- turning on the AVR via Spotify connect (at least 3-4 seconds) and- changing the volume while listening via Spotify connect (1-2 seconds for each button press...

Casual Listener

I've got the Pioneer VSX-LX305 (Firmware version R119-0509-0050-0031-0000)  and noticed that: - turning on the AVR via Spotify connect (at least 3-4 seconds) and - changing the volume while ...

MartinT

Spotify Legend

557 Views

3 replies

0 likes

Developer
  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't download or play podcast

I've been following this channel for a few years now and suddenly I can no longer download or stream their podcast. I've tried multiple times to delete and clean install of the app. And I've tried listening over the computer. Nothing has worked. I ca...

Visitor

I've been following this channel for a few years now and suddenly I can no longer download or stream their podcast. I've tried multiple times to delete and clean install of the app. And I've tried li...

AlejaR

Moderator

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are Spotify Radio's are all almost identical?

Every single time I want to find new music my first thought is to check a song/artist/playlist radio to find songs from similar genres, however, I'm always reminded how bad the radio feature is due to the fact that no matter what song, which artist, ...

Visitor

Every single time I want to find new music my first thought is to check a song/artist/playlist radio to find songs from similar genres, however, I'm always reminded how bad the radio feature is due t...

TejasHilCountry

Visitor

7658 Views

10 replies

19 likes

  • 7658 Views
  • 10 replies
  • 19 likes

Superuser Contribution Podcast Episode Plays Ad only Sometimes on Premium Account

I have had a 3 hour podcast episode of Rain play on repeat for months with no issues, I use it to sleep. Starting a few days a go, an Ad will start playing but only when it's like 3am, but any other time I play the podcast episode I get no Ads.

Visitor

I have had a 3 hour podcast episode of Rain play on repeat for months with no issues, I use it to sleep. Starting a few days a go, an Ad will start playing but only when it's like 3am, but any other ...

OscarDC

Moderator

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Why can't i use my giftcard for my premium account?

I received a gift card for Christmas but when i went online to apply it to my account it says you can't use them if you have a premium account. Why?

Visitor

I received a gift card for Christmas but when i went online to apply it to my account it says you can't use them if you have a premium account. Why?

kaworu_bloodpaw

Roadie

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution can all songs played by me today be listed so i can replay some ?

there was a song i heard today as i played songs on spotify app and i wanted to replay it later but my screen got interrupted . Hoping to find that list of songs to find that particular song.

Visitor

there was a song i heard today as i played songs on spotify app and i wanted to replay it later but my screen got interrupted . Hoping to find that list of songs to find that particular song.

Eni

Moderator

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not play audio through Ps4 application

When I start my Ps4, all audio works. There is sufficient wifi for both applications. However, when I try to play music on the Spotify application, the music shows its playing but no music comes from the Ps4. This is a new issue that I've troubleshot...

Visitor

When I start my Ps4, all audio works. There is sufficient wifi for both applications. However, when I try to play music on the Spotify application, the music shows its playing but no music comes from...

Jimesiamason

Casual Listener

2126 Views

2 replies

1 likes

  • 2126 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop][Podcasts] NPR News Now

I don't know why I can't find the NPR News Now podcast. I listen to this every day and simply cannot locate it today. If Spotify got rid of this podcast, then I'll have to go elsewhere to find it, and I may just stay where I land. Thoroughly frustrat...

Visitor

I don't know why I can't find the NPR News Now podcast. I listen to this every day and simply cannot locate it today.   If Spotify got rid of this podcast, then I'll have to go elsewhere to fi...

FeedMyEars

Regular

1742 Views

10 replies

0 likes

Desktop
Podcasts
  • 1742 Views
  • 10 replies
  • 0 likes

Superuser Contribution songs queue expiring too soon

If I pause the music while working to attend a call, the queue clears after some minutes, and I have to mannually go to what I was playing, and search through the songs to find where "I left" and resume from there.Isn't there any way to just leave ev...

Visitor

If I pause the music while working to attend a call, the queue clears after some minutes, and I have to mannually go to what I was playing, and search through the songs to find where "I left" and res...

Joan

Moderator

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

[Android][Developer] Playing a song while connecting to Bluetooth

Hi Spotify! I've noticed that when we play songs while Bluetooth is connected to a car or any other electronic product, we can't play songs when we open the camera, which is internal and comes with every mobile device. Also, no other music app has th...

Spotify

Hi Spotify!   I've noticed that when we play songs while Bluetooth is connected to a car or any other electronic product, we can't play songs when we open the camera, which is internal and c...

355 Views

0 replies

1 likes

Android
Developer
  • 355 Views
  • 0 replies
  • 1 likes

UK or German person but live in Spain

PlanFree/PremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am English speaking, but I live in Spain. I have no links to the UK other than language...

Newbie

  Plan Free/Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Taylith

Community Legend

215 Views

1 replies

1 likes

Other
  • 215 Views
  • 1 replies
  • 1 likes