Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16034 Views
  • 8 replies
  • 1 likes
  • Other
  • 16034 Views
  • 8 replies
  • 1 likes

Playlist

I know that you can see your followers on your Spotify account, but can you se who follow a specific Spotify list that you have? I have a playlist that 16 persons like, can I see somehow who they are? Appreciate all replies.

  • Newbie
  • I know that you can see your followers on your Spotify account, but can you se who follow a specific Spotify list that you have?  I have a playlist that 16 persons like, can I see somehow who t...
  • AdamDam
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts aren't updating past a certain date on desktop app

PlanPremiumCountryUSADeviceSurface Pro 7Operating SystemWindows 10 My Question or IssueI follow a podcast that updates every day without fail. I can see the new episode on the "Good Morning" on desktop, and play it that way, but when trying to play p...

  • Regular
  • Plan Premium Country USA Device Surface Pro 7 Operating System Windows 10   My Question or Issue I follow a podcast that updates every day without fail. I can see the new episode on th...
  • Eni
  • Moderator
  • 1273 Views
  • 9 replies
  • 1 likes
  • Other
  • 1273 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Now playing screen freezes, app not operable anymore

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy S20 Ultra 5G)Operating System(Android 11, One UI 3.1) My Question or IssueHi Guys, Difficult story, i'll try my best to explain. Since a month and a half I have weird but very annoying problems w...

cd0d9545-0d1c-4eff-9d6b-516d61078960.jpeg
  • Casual Listener
  • Plan Premium Country The Netherlands Device (Samsung Galaxy S20 Ultra 5G) Operating System (Android 11, One UI 3.1)   My Question or Issue Hi Guys,   Difficult story, i'll try m...
  • Mihail
  • Spotify Legend
  • 1913 Views
  • 12 replies
  • 1 likes
  • Samsung
  • 1913 Views
  • 12 replies
  • 1 likes

Moving my podcast/show over to Spotify Greenroom and need help with setup.

Hi everyone, my question today is I would like to move my podcast/show over to Spotify Greenroom. However, we also use video as well as audio and I'm unsure how to record the audio through Greenroom as well as continue to use video. The added complex...

  • Newbie
  • Hi everyone, my question today is I would like to move my podcast/show over to Spotify Greenroom. However, we also use video as well as audio and I'm unsure how to record the audio through Greenroom ...
  • 214 Views
  • 0 replies
  • 0 likes
  • Other
  • 214 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to remove device from Connect device list

PlanPremiumCountrySpainDeviceAmazon Echo Dot 3rd gen, PCOperating SystemWindows 10 My Question or IssueHi! I use an Amazon Echo Dot 3rd gen. I changed its name a couple of weeks back and now it is showing with the new name (no problem at all), but it...

  • Newbie
  • Plan Premium Country Spain Device Amazon Echo Dot 3rd gen, PC Operating System Windows 10   My Question or Issue Hi! I use an Amazon Echo Dot 3rd gen. I changed its name a couple of we...
  • MafeG
  • Spotify Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • Connect
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify issue with Yamaha RX-681 - Music is stopped after few minutes

Spotify Premium / France DeviceYamaha RX-681 receiver connected through Ethernet, Spotify App on the same networkFrom Android App Hello, Since fews days, I can't listen Spotify smoothly: Lag after few minutes - Yamaha receiver is connected with Ether...

  • Casual Listener
  • Spotify Premium / France   Device Yamaha RX-681 receiver connected through Ethernet, Spotify App on the same network From Android App   Hello,   Since fews days, I can't listen...
  • MafeG
  • Spotify Legend
  • 596 Views
  • 5 replies
  • 0 likes
  • Connect
  • 596 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts Don't work

PlanPremiumCountryEgyptDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssuePodcasts don't work on my Spotify app. I can't even find podcast section in the main page. When I try searching a podcast and click on it it shows me the error in...

  • Casual Listener
  • Plan Premium Country Egypt Device Xiaomi mi A2 Operating System Android 10   My Question or Issue Podcasts don't work on my Spotify app. I can't even find podcast section in the main ...
  • Jeremy
  • Spotify
  • 378 Views
  • 3 replies
  • 0 likes
  • Other
  • 378 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player can't play song and if it can, it play for 9 seconds and goes silent

I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515 but Web Player now cannot play song. It will infinitely skip, and if it stopped at a playable song, it will play ...

  • Newbie
  • I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515 but Web Player now cannot play song. It will infinit...
  • MafeG
  • Spotify Legend
  • 965 Views
  • 1 replies
  • 1 likes
  • Other
  • 965 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa skill not working in malta

PlanPremiumCountryMaltaDeviceAndroid: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakersOperating System(iOS, android, windows 10, mac osx mavric/bigsur, echo) My Ques...

  • Regular
  •   Plan Premium Country Malta Device Android: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakers Operatin...
  • Warmax356
  • Regular
  • 626 Views
  • 2 replies
  • 1 likes
  • 626 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why does Discover Weekly always have me the songs I never listen to?

PlanPremiumCountryTaiwanDeviceiPhone/LaptopOperating SystemiOS 15/Windows 10 My Question or IssueI always listen to English and Korean songs every day, but every week when Discover Weekly updates, there are always few Indian songs inside the list. Ev...

  • Casual Listener
  • Plan Premium Country Taiwan Device iPhone/Laptop Operating System iOS 15/Windows 10   My Question or Issue I always listen to English and Korean songs every day, but every week when Di...
  • Jeremy
  • Spotify
  • 969 Views
  • 3 replies
  • 0 likes
  • Other
  • 969 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data saver does not work with Android Auto

PlanPremiumCountryCanadaDeviceGalaxy S8Operating SystemAndroid 9 When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled.At work, I can stream over LTE for 5 hours or so and use maybe 50MB. When I'm in t...

  • Casual Listener
  • Plan Premium Country Canada Device Galaxy S8 Operating System Android 9   When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled. At wor...
  • MafeG
  • Spotify Legend
  • 1139 Views
  • 3 replies
  • 0 likes
  • Other
  • 1139 Views
  • 3 replies
  • 0 likes

Superuser Contribution No sound with second song though appears to be playing

On my LG TV, when I play a list, the first song plays well. Then the second song appears to be playing but there is no sound. Exiting the app and restarting gives the same result. Turning the TV off and restarting: same.

  • Visitor
  • On my LG TV, when I play a list, the first song plays well.  Then the second song appears to be playing but there is no sound.  Exiting the app and restarting gives the same result.  T...
  • MafeG
  • Spotify Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Android 10 head unit for cars - No sound after pressing next - Bug report

Hello,for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM, 64GB storage version).When I'm listening to music and the son...

  • Casual Listener
  • Hello, for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM...
  • Jeremy
  • Spotify
  • 1790 Views
  • 6 replies
  • 0 likes
  • Android
    Other
  • 1790 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Desktop][Spotify for Artists] Multiple artist pages under my name exist. What should I do?

I am releasing my own music and would like to build a following around my name. I have registered my first song through DistroKid Better late than never! However, I have appeared several times before on Spotify offering my voice and writing work unde...

  • Newbie
  • ...as been formed by this latest release. Ultimately, I only want ONE artist page with my name to be featured and to be public since this is where I will be uploading my own music from here on out.&n...
  • CarlosE
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • Desktop
    Spotify for Artists
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution remove unrelated podcasts on home screen

Hey,Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand what its about? Besides that some of the suggestions a...

  • Gig Goer
  • Hey, Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand w...
  • crostine
  • Gig Goer
  • 314 Views
  • 2 replies
  • 2 likes
  • Other
  • 314 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop] NO Advertising to premium users

I pay for premium service so I don't get Advertising This really annoys me I get Announcement that is OBVIOUSLY ADVERTISEMENT! You think you're sneaky Spotify?Your competitors are watching these ideas too, and wasn't long ago you were the underdogso ...

Vinoses_0-1633200057378.png
  • Music Fan
  • I pay for premium service so I don't get Advertising    This really annoys me    I get Announcement that is OBVIOUSLY ADVERTISEMENT!   You think you're sn...
  • CarlosE
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I change the time display? 1:54:02 instead of 114:02 for example? I have Android and PC.

My apologies if this topic has already been covered. I searched the community but could not find an answer. I have Spotify installed on my Windows 10 PC and my Android phone. I go back and forth between the two only to be confused by the different me...

  • Casual Listener
  • My apologies if this topic has already been covered.  I searched the community but could not find an answer.  I have Spotify installed on my Windows 10 PC and my Android phone.  I go b...
  • Swearengine
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • Other
  • 423 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant play songs in Xfinity flex box X1 (Xi6-T)

PlanPremiumCountryUSADevice(Xfinity Flex box X1 Xi6-T)Operating System(hdmi connection to a tv) My Question or IssueThe Spotify app opens and I can sign in, but cant play any song. Other app works fine. Only spotify has problem. It first worked but i...

  • Casual Listener
  • Plan Premium Country USA Device (Xfinity Flex box X1 Xi6-T) Operating System (hdmi connection to a tv)   My Question or Issue The Spotify app opens and I can sign in, but cant play any...
  • CarlosE
  • Moderator
  • 723 Views
  • 3 replies
  • 0 likes
  • Other
  • 723 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login to Roku TV Spotify App

PlanPremium (family)CountryUnited StatesDevicesiPhone Xs;Roku TV C105X - TCL model 50S425Operating SystemPhone: iOS 14.6Roku TV: 10.0.0 build 4209-93Spotify App VersionPhone app: 8.6.30.968Roku TV app: Version 2.7 build 16 My Question or IssueRecentl...

  • Casual Listener
  • Plan Premium (family) Country United States Devices iPhone Xs; Roku TV C105X - TCL model 50S425 Operating System Phone: iOS 14.6 Roku TV: 10.0.0 build 4209-93 Spotify App Version Pho...
  • Ver
  • Spotify Legend
  • 6269 Views
  • 4 replies
  • 0 likes
  • Other
    TV
  • 6269 Views
  • 4 replies
  • 0 likes