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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11288 Views
  • 74 replies
  • 9 likes
  • Other
  • 11288 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20314 Views
  • 9 replies
  • 2 likes
  • Other
  • 20314 Views
  • 9 replies
  • 2 likes

Why can't i use my giftcard for my premium account?

I received a gift card for Christmas but when i went online to apply it to my account it says you can't use them if you have a premium account. Why?

  • Visitor
  • I received a gift card for Christmas but when i went online to apply it to my account it says you can't use them if you have a premium account. Why?
  • kaworu_bloodpaw
  • Roadie
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs queue expiring too soon

If I pause the music while working to attend a call, the queue clears after some minutes, and I have to mannually go to what I was playing, and search through the songs to find where "I left" and resume from there.Isn't there any way to just leave ev...

  • Visitor
  • If I pause the music while working to attend a call, the queue clears after some minutes, and I have to mannually go to what I was playing, and search through the songs to find where "I left" and res...
  • Joan
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffling my already shuffled playlist and playing the same songs over

Hello Spotify and the Spotify community,I have a problem where the app continues to shuffle my playlists that have already been shuffled and playing. This also causes the same songs to play over and over again so I can’t even listen to all of my song...

  • Visitor
  • Hello Spotify and the Spotify community, I have a problem where the app continues to shuffle my playlists that have already been shuffled and playing. This also causes the same songs to play over an...
  • Lyubka
  • Moderator
  • 148 Views
  • 1 replies
  • 1 likes
  • 148 Views
  • 1 replies
  • 1 likes

Superuser Contribution redeem premium, it asks for my address but doesn’t allow me to add it.

This is an ongoing problem. I’ll try to redeem my premium but when I go to redeem it, it says error accrued and says I need to insert my address but will not let me put it in.

  • Visitor
  • This is an ongoing problem. I’ll try to redeem my premium but when I go to redeem it, it says error accrued and says I need to insert my address but will not let me put it in.
  • MihailY
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] Logical sorting of titles

To give some background info:I have a bunch of podcast episodes that are named entirely of

  • Regular
  • To give some background info: I have a bunch of podcast episodes that are named entirely of <title>-<episode#>   They're local files. When I attempt to sort them logically, it do...
  • toddmedema
  • Visitor
  • 702 Views
  • 7 replies
  • 0 likes
  • Desktop
    Podcasts
  • 702 Views
  • 7 replies
  • 0 likes

Superuser Contribution no puedo descargar musica en mi celular

me robaron mi celular la semana pasada y apenas pude acceder a mi cuenta de spotify lo que sucede es que cuando quiero descargar musica me dice que elimine mis decargas en otro dispositivo pero no lo tengo, elimine mis descargas desde la aplicacion y...

  • Visitor
  • me robaron mi celular la semana pasada y apenas pude acceder a mi cuenta de spotify lo que sucede es que cuando quiero descargar musica me dice que elimine mis decargas en otro dispositivo pero no lo...
  • AlejaR
  • Moderator
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola! Quiero pasarme a plan premium y no me deja

Quiero obtener el plan individual y no me toma los datos de la tarjeta, por favor necesito una solución. Hace 1 mes que vengo con este problema, ya intente con varias

  • Visitor
  • Quiero obtener el plan individual y no me toma los datos de la tarjeta, por favor necesito una solución. Hace 1 mes que vengo con este problema, ya intente con varias
  • AlejaR
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Nest speaker does not play although Spotify says it is playing.

On both Android and Windows Spotify apps it shows playing nest speaker, but it does not. Google assistant will activate Spotify, but no sound. I can choose the "Living Room Speaker" and still no sound. In all cases, Spotify shows it is playing but th...

  • Visitor
  • On both Android and Windows Spotify apps it shows playing nest speaker, but it does not. Google assistant will activate Spotify, but no sound. I can choose the "Living Room Speaker" and still no soun...
  • Eni
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution The storylines have disappeared from my Spotify. How can I get them back?

Usually when I want to access a storyline I just scroll down and under the lyrics is the storyline. On a specific song on my friends account, the storyline show up. This means I am sure that storyline exist for the songs I am checking. But the storyl...

  • Visitor
  • Usually when I want to access a storyline I just scroll down and under the lyrics is the storyline. On a specific song on my friends account, the storyline show up. This means I am sure that storylin...
  • Xnoahhax
  • Casual Listener
  • 1714 Views
  • 3 replies
  • 1 likes
  • 1714 Views
  • 3 replies
  • 1 likes

UK or German person but live in Spain

PlanFree/PremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am English speaking, but I live in Spain. I have no links to the UK other than language...

  • Newbie
  •   Plan Free/Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Taylith
  • Community Legend
  • 158 Views
  • 1 replies
  • 1 likes
  • Other
  • 158 Views
  • 1 replies
  • 1 likes

[Android][Developer] Playing a song while connecting to Bluetooth

Hi Spotify! I've noticed that when we play songs while Bluetooth is connected to a car or any other electronic product, we can't play songs when we open the camera, which is internal and comes with every mobile device. Also, no other music app has th...

  • Spotify
  • Spotify
  • Hi Spotify!   I've noticed that when we play songs while Bluetooth is connected to a car or any other electronic product, we can't play songs when we open the camera, which is internal and c...
  • 278 Views
  • 0 replies
  • 1 likes
  • Android
    Developer
  • 278 Views
  • 0 replies
  • 1 likes

Superuser Contribution Issue with premium in different location

Plan Premium Country Singapore/Korea Device iPhone 12 Operating System iOS 16.2 My Question or Issue I am subscribing premium with Singtel buy-in option (in SG) and am currently in Korea. My user name: ***SNIP[moderator edit]SNIP*** but somehow all o...

  • Newbie
  • Plan Premium Country Singapore/Korea  Device iPhone 12 Operating System iOS 16.2   My Question or Issue   I am subscribing premium with Singtel buy-in option...
  • Alex
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 170 Views
  • 1 replies
  • 0 likes

[Web Player][Search] Artist's Albums in chronological order and Album release dates.

Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Artist Discog. Please reinstate this feature.

  • Casual Listener
  • Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Ar...
  • mayarammoinho
  • Casual Listener
  • 1012 Views
  • 2 replies
  • 6 likes
  • Search
    Web Player
  • 1012 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution BBC News Global Podcast - does not play

Plan PremiumCountry UKDevice iPhone 11, iOS 14.7.1My Question or Issue When I try to press play there is no sound and the show/cursor does not move. I've noticed this for approx 3 months.

  • Casual Listener
  • Plan Premium Country UK Device iPhone 11, iOS 14.7.1 My Question or Issue When I try to press play there is no sound and the show/cursor does not move. I've noticed this for approx ...
  • Hazyk
  • Visitor
  • 5916 Views
  • 12 replies
  • 0 likes
  • Other
  • 5916 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution When I play a song it plays then stops

I think something went wrong with my account it won't let me see my profile and the music will not play it was working yesterday

  • Casual Listener
  • I think something went wrong with my account it won't let me see my profile and the music will not play it was working yesterday
  • Eni
  • Moderator
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes