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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7090 Views
  • 49 replies
  • 6 likes
  • Other
  • 7090 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19113 Views
  • 9 replies
  • 2 likes
  • Other
  • 19113 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Letra - Velocidade

Quase todas as músicas que escuto estão com a letra atrasada ou adiantada.Esses dias estava escutando uma música e pensei se teria como diminuir/aumentar a velocidade em que a letra está sendo lida e ter uma opção para Karaokê ler tanto a linha ou de...

  • Newbie
  • Quase todas as músicas que escuto estão com a letra atrasada ou adiantada. Esses dias estava escutando uma música e pensei se teria como diminuir/aumentar a velocidade em que a letra está sendo lida...
  • AlejaR
  • Moderator
  • 698 Views
  • 1 replies
  • 0 likes
  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution repeat and shuffle buttons not working, they appear to be greyed out

I have premium and the repeat options and shuffle are greyed out on the windows 11 app, the online browser listening, and on the iOS app. This just started today, and I tried the apparent work around that was listed in a different thread of trying th...

  • Visitor
  • I have premium and the repeat options and shuffle are greyed out on the windows 11 app, the online browser listening, and on the iOS app. This just started today, and I tried the apparent work around...
  • AlejaR
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Prevent people from creating playlists called "Daily Mix"

Can you please remove any public playlists with "Daily Mix" in the title? I often use virtual assistants to start the music and when I tell Google to "play daily mix" or "play daily mix 2", it used to work fine... now I have a 2021 playlist called "d...

  • Newbie
  • Can you please remove any public playlists with "Daily Mix" in the title? I often use virtual assistants to start the music and when I tell Google to "play daily mix" or "play daily mix 2", it used t...
  • AlejaR
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get the full version of a published podcast episode

I uploaded a published hour long podcast episode from Lisbyn, and it is showing as an eight minute episode in my Catalog. Is that a Lisbyn problem or Spotify? And what is the easiest fix to get the full episode?

  • Visitor
  • I uploaded a published hour long podcast episode from Lisbyn, and it is showing as an eight minute episode in my Catalog. Is that a Lisbyn problem or Spotify? And what is the easiest fix to get the f...
  • Elena
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I play specific artists?

I like to listen to my favorite artists alone, without any other artists playing. But when I leave, and then reopen the Spotify app, all of the artists I like to specifically listen to alone don't play (key word *ALL*). I can't listen to Zotiyac, or ...

  • Casual Listener
  • I like to listen to my favorite artists alone, without any other artists playing. But when I leave, and then reopen the Spotify app, all of the artists I like to specifically listen to alone don't pl...
  • Fak33r
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

when I delay the reproduction

Hola! when I delay the reproduction of a song in the desktop app, change to the next song. I try to uninstall and install again

  • Visitor
  • Hola! when I delay the reproduction of a song in the desktop app, change to the next song. I try to uninstall and install again
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Superuser Contribution The 'getting started' button on Spotify's promo card page is not working.

I am a registered Spotify artist and I would like to promote my page and music on social media. A promo card seemed like a good idea but the 'getting started' link does not work either on my laptop or phone

  • Visitor
  • I am a registered Spotify artist and I would like to promote my page and music on social media. A promo card seemed like a good idea but the 'getting started' link does not work either on my laptop o...
  • Dian
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Create collaborator for playlist WITHOUT notification

I know it is possible but I don‘t know how: I want someone to be collaborator of a playlist but without sending her an invitation via massenger or similar as it‘s supposed to be a surprise. Anybody can help?? Thank you!!Michel

  • Casual Listener
  • I know it is possible but I don‘t know how: I want someone to be collaborator of a playlist but without sending her an invitation via massenger or similar as it‘s supposed to be a surprise. Anybody c...
  • MihailY
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • Other
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Connect] Connect to a device / “Unavailable to Control”

PlanPremiumCountryJapanDeviceiMac, iPad, AppleTV, LINN DSMOperating SystemmacOS (12.1), iPadOS 15.2.1, AppleTV, LINN DSMMy Question or IssueI have two Spotify Connect-enabled devices, one is an AppleTV and the other is a LINN DSM.When I look at the S...

  • Regular
  • Plan Premium Country Japan Device iMac, iPad, AppleTV, LINN DSM Operating System macOS (12.1), iPadOS 15.2.1, AppleTV, LINN DSM My Question or Issue I have two Spotify Connect-enabled device...
  • ucchi1
  • Regular
  • 5890 Views
  • 23 replies
  • 0 likes
  • Connect
  • 5890 Views
  • 23 replies
  • 0 likes

Superuser Contribution "Song downloaded" icon not showing in albums

PlanPremiumCountrySwedenDeviceSamsung Galaxy 21+, Samsung Galaxy 9Operating SystemAndroid My Question or IssueWhen im searching for new music i like going through albums of artists i already like and i've noticed the "song downloaded" icon aren't sho...

  • Newbie
  • Plan Premium Country Sweden Device Samsung Galaxy 21+, Samsung Galaxy 9 Operating System Android   My Question or Issue When im searching for new music i like going through albums of a...
  • Lyubka
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution NEED URL/LINK FOR "SPIRIT OF CHRIST (TODAY)" by CHRISTOPHER CURTIS DRIVER

I NEED THIS SPEIFIC LINK TO PUT INTO A CURATIR'S WEBSITE TO HAVE MY MUSIC HEARD. HOW DO I RECOVER THE LINK FOR MY SONG??

  • Visitor
  • I NEED THIS SPEIFIC LINK TO PUT INTO A CURATIR'S WEBSITE TO HAVE MY MUSIC HEARD. HOW DO I RECOVER THE LINK FOR MY SONG??
  • Dian
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing unavailable podcast

PlanFreeCountryAustralia DeviceMac/iPadOperating SystemiOS My Question or IssueI'm trying to unfollow/delete a podcast that is showing up as an error/unavailable. I used to follow this podcast before but I think I have unfollowed it a while. However,...

  • Casual Listener
  • Plan Free Country Australia   Device Mac/iPad Operating System iOS   My Question or Issue I'm trying to unfollow/delete a podcast that is showing up as an error/unavailable. I us...
  • AlejaR
  • Moderator
  • 938 Views
  • 2 replies
  • 1 likes
  • Other
  • 938 Views
  • 2 replies
  • 1 likes

Superuser Contribution spotify won't remember that i played specific podcast episodes

When I open up spotify with the windows app, linux app, in my web browser, on an android, wherever, episode 81 of a specific podcast always appears right under the "Good Afternoon/Evening/etc" greeting. I have already listened to episode 81, but it a...

  • Casual Listener
  • When I open up spotify with the windows app, linux app, in my web browser, on an android, wherever, episode 81 of a specific podcast always appears right under the "Good Afternoon/Evening/etc" greeti...
  • Lyubka
  • Moderator
  • 294 Views
  • 3 replies
  • 0 likes
  • 294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can I record my playlist onto a thumb drive?

I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them. Can I do this?

  • Visitor
  • I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them...
  • AlejaR
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Podcast disappeared

PlanPremiumCountrySwedenDeviceDesktop Windows 10, Samsung Galaxy S21Operating SystemWindows 10, Android My Question or IssueOne day one specific podcast I listen to just disappeard, it's not in my libary and I can't search for it, it's like it never ...

  • Visitor
  •   Plan Premium Country Sweden Device Desktop Windows 10, Samsung Galaxy S21 Operating System Windows 10, Android    My Question or Issue One day one specific podcast I liste...
  • 162 Views
  • 0 replies
  • 0 likes
  • Other
  • 162 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can not use gift code

I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure - what should I do?

  • Visitor
  • I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure...
  • Yordan
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes