Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2046 Views
  • 19 replies
  • 6 likes
  • Other
  • 2046 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17736 Views
  • 8 replies
  • 2 likes
  • Other
  • 17736 Views
  • 8 replies
  • 2 likes

Superuser Contribution I can't edit my profile on Spotify. There is no "edit profile" button

I used to be able to edit it whenever I wanted to, but out of nowhere I couldn't anymore. This seems to only be happening to me because my friends who have Spotify are able to freely change their name and profile picture. Why is it doing this?

  • Visitor
  • I used to be able to edit it whenever I wanted to, but out of nowhere I couldn't anymore. This seems to only be happening to me because my friends who have Spotify are able to freely change their nam...
  • Elena
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution English account restricted for explicit content but allows French explicit

I have set up a Family plan. The English account is set up as being restricted for explicit content but it allows French explicit songs to be played (my kids are bi-lingual so listen to both). How can I apply restrictions for both languages?

  • Visitor
  • I have set up a Family plan. The English account is set up as being restricted for explicit content but it allows French explicit songs to be played (my kids are bi-lingual so listen to both). How ca...
  • Elena
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reopen popups

I lost the ttpd by Taylor swift notification because I by reflex pressed on the x and I can’t re open it. So now I can’t participate

  • Visitor
  • I lost the ttpd by Taylor swift notification because I by reflex pressed on the x and I can’t re open it. So now I can’t participate 😞
  • Vasil
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I change the order of podcasts on Garmin watches?

I often listen to podcasts on my Garmin Forerunner 955. However, the order in which they are displayed on the watch when I want to download a new episode is quite random. There are podcasts in the list to which I am not even subscribed. Does somebody...

  • Casual Listener
  • I often listen to podcasts on my Garmin Forerunner 955. However, the order in which they are displayed on the watch when I want to download a new episode is quite random. There are podcasts in the li...
  • Maria
  • Moderator
  • 231 Views
  • 6 replies
  • 1 likes
  • 231 Views
  • 6 replies
  • 1 likes

Superuser Contribution Hola buenas noches, Spotify tiene empleo de dar clicks a música ?

La plataforma te paga por dar clicks a álbumes de música comienza en 0/40 tareas conforme avanzas tienes que depositar un saldo que te sale en negativo para poder retirar las ganancias.

  • Visitor
  • La plataforma te paga por dar clicks a álbumes de música comienza en 0/40 tareas conforme avanzas tienes que depositar un saldo que te sale en negativo para poder retirar las ganancias.
  • Novy
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution episodes are glitch on xbox

Every time i listen to a episode while playing a game it goes back a second,or ten or 30 or the WHOLE EPISODE it’s so annoying not being able to listen to music.

  • Visitor
  • Every time i listen to a episode while playing a game it goes back a second,or ten or 30 or the WHOLE EPISODE it’s so annoying not being able to listen to music.
  • Eni
  • Moderator
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify sound not when using AirPlay in my car?

The sound quality when using AirPlay doesn’t sound as good as Apple. How do I get it to aound the same or better? There has to be a trick. Apple sucks and don’t want to use it. Spotify is great!

  • Visitor
  • The sound quality when using AirPlay doesn’t sound as good as Apple. How do I get it to aound the same or better? There has to be a trick. Apple sucks and don’t want to use it. Spotify is great!
  • Novy
  • Moderator
  • 102 Views
  • 1 replies
  • 1 likes
  • 102 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast episodes disappearing for some users

I run a podcast called White Noise & Sleep Sounds (12 Hours) and around March 16th, I started having listeners contact me, letting me know that many of my episodes on the Spotify App (not web player) had disappeared. Close to half of my catalog disap...

  • Casual Listener
  • I run a podcast called White Noise & Sleep Sounds (12 Hours) and around March 16th, I started having listeners contact me, letting me know that many of my episodes on the Spotify App (not web pla...
  • Catherine961
  • Casual Listener
  • 2882 Views
  • 7 replies
  • 1 likes
  • Other
  • 2882 Views
  • 7 replies
  • 1 likes

Superuser Contribution feature where we can look at our recent songs by order from previous weelky made content

Hi I had a song that played from a discovery weekly Playlist and now I have the tempo and beat stuck in my head but can't think of the name or find the song. A simple history feature would save many headaches and make it easier to find the songs that...

  • Visitor
  • Hi I had a song that played from a discovery weekly Playlist and now I have the tempo and beat stuck in my head but can't think of the name or find the song.  A simple history feature would save...
  • Maria
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't access Spotify Artist

Hello, I have already applied for access to Spotify Artist several times over the past couple of months, but during all this time I have not received an answer to my email

  • Visitor
  • Hello, I have already applied for access to Spotify Artist several times over the past couple of months, but during all this time I have not received an answer to my email
  • Not applicable
  • 113 Views
  • 2 replies
  • 0 likes
  • 113 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast cut short Android

Podcast episode show length of 1 hour and 20 something minutes. When playing player says length is 7:38 minutes after which it skips to next episode. Based on content and other episode length should definitely be more like 1 hour 20 not less than 10 ...

  • Newbie
  • Podcast episode show length of 1 hour and 20 something minutes. When playing player says length is 7:38 minutes after which it skips to next episode. Based on content and other episode length should ...
  • AlejaR
  • Moderator
  • 114 Views
  • 1 replies
  • 1 likes
  • Other
  • 114 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Re: Playing just music for an artist, no commentaries

Same. One of my favorite country artists has commentaries with his music. I was listening via the artist's profile yesterday and I was mostly getting less music and more of him going "This song means so much to me because blah blah blah I love this s...

  • Casual Listener
  • Same. One of my favorite country artists has commentaries with his music. I was listening via the artist's profile yesterday and I was mostly getting less music and more of him going "This song means...
  • Samanthalynn24
  • Casual Listener
  • 105 Views
  • 2 replies
  • 0 likes
  • 105 Views
  • 2 replies
  • 0 likes

Superuser Contribution Por que meu spotify para automaticamente?

Meu spotify toca algumas musicas e depois para automaticamente. Já reiniciei o dispositivo, já solicitei para sair de todos os dispositivos conectados e nada, ele simplesmente para de tocar ou pula a musica do nada.

  • Visitor
  • Meu spotify toca algumas musicas e depois para automaticamente. Já reiniciei o dispositivo, já solicitei para sair de todos os dispositivos conectados e nada, ele simplesmente para de tocar ou pula a...
  • Eni
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution po 20 dniach wyłączyło mi się premium które miało być 3 miesiące

aktywowałem kod na 3 miesiące od media expert 1 kiwetnia. 20 kwietnia pojawił się komunikat że wersja bezpłatna 14 dniowa się zakończyła.Powinna trwać do 1 lipca taki komunikat pojawił się w momencie rejestracji kodu

  • Visitor
  • aktywowałem kod na 3 miesiące od media expert 1 kiwetnia. 20 kwietnia pojawił się komunikat że wersja bezpłatna 14 dniowa się zakończyła.Powinna trwać do 1 lipca taki komunikat pojawił się w momencie...
  • Joan
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

La publicidad me muestra música que jamás escucharía

No entiendo por qué sucede algo así con la intención artificial... Si tan inteligente es, sabría de sobra que jamás escucharía reguetón, me parece lo peor que ha creado la humanidad y me sigue mostrando eso que no es ni música ni arte ni nada, me par...

  • Visitor
  • No entiendo por qué sucede algo así con la intención artificial... Si tan inteligente es, sabría de sobra que jamás escucharía reguetón, me parece lo peor que ha creado la humanidad y me sigue mostra...
  • 62 Views
  • 0 replies
  • 0 likes
  • 62 Views
  • 0 replies
  • 0 likes