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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61282 Views

7 replies

4 likes

  • 61282 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38531 Views

215 replies

19 likes

Other
  • 38531 Views
  • 215 replies
  • 19 likes

Superuser Contribution [Other] Localize Spotify to Ukrainian fully - localize all clients and all your services

Spotify was launched in Ukraine some time ago.Yet the service itself was not localized properly before entering the region.Clearly, Spotify was introduced in Ukraine as a part of introducing it in Russia, but this is a poor excuse.A blind man would s...

Newbie

Spotify was launched in Ukraine some time ago. Yet the service itself was not localized properly before entering the region. Clearly, Spotify was introduced in Ukraine as a part of introducing it...

Kiril

Moderator

3181 Views

4 replies

27 likes

Other
  • 3181 Views
  • 4 replies
  • 27 likes

Bug report

Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen.

Newbie

Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen. 

EthanS1

Community Legend

560 Views

1 replies

0 likes

App & Features
  • 560 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify On Discord

PlanPremiumCountryUnited StatesDevice(DesktopOperating SystemWindows 10 My Question or Issue Last two days my Spotify won't show up as a status on my Discord. This is making it impossible for my friend and me to listen along to the music I play. I've...

Casual Listener

Plan Premium Country United States Device (Desktop Operating System Windows 10   My Question or Issue   Last two days my Spotify won't show up as a status on my Discord. This is ...

FanOf25

Casual Listener

884 Views

4 replies

0 likes

Other
  • 884 Views
  • 4 replies
  • 0 likes

Superuser Contribution PC won’t detect iPhone via Spotify Connect and vice versa

PlanPremiumCountryU.S.ADeviceHP ProDesk 600 g1, iPhone 8Operating SystemWindows 10, iOS 14.6 Hey all, my issue is kinda self explanatory. I’ve already searched the forums and FAQs for help, and I haven’t come across a solution that has worked. So far...

Newbie

Plan Premium Country U.S.A Device HP ProDesk 600 g1, iPhone 8 Operating System Windows 10, iOS 14.6   Hey all, my issue is kinda self explanatory. I’ve already searched the forums and F...

CarlosE

Spotify Legend

2646 Views

4 replies

0 likes

Other
  • 2646 Views
  • 4 replies
  • 0 likes

Spotify stopped casting to Google Home

PlanPremiumCountryUSADeviceGoogle Home My Question or IssueSpotify just stopped playing from all of my Google devices. It was playing just fine, then a song ended and nothing played afterwards. When I try to cast to the Google devices from Spotify on...

Newbie

Plan Premium Country USA Device Google Home   My Question or Issue Spotify just stopped playing from all of my Google devices. It was playing just fine, then a song ended and nothing pla...

Mrgug

Newbie

1066 Views

4 replies

0 likes

Connect
  • 1066 Views
  • 4 replies
  • 0 likes

[PlayStation][Other] Spotify Not working at all PS5

Spotify will not connect at all on PS5, I've reinstalled, restored licenses, other troubleshooting and still will not work at all.

Newbie

Spotify will not connect at all on PS5, I've reinstalled, restored licenses, other troubleshooting and still will not work at all.

MattSuda

Spotify Star

1220 Views

1 replies

0 likes

Other
PlayStation
  • 1220 Views
  • 1 replies
  • 0 likes

Upcoming Changes to your Spotify Account

My Question or Issue just got an email with that heading. Here is the part that I am confused about and wondered if anyone else received a similar email. I am not responding to the embedded links. "Starting August 04, 2021, we'll be upgrading our sys...

Regular

    My Question or Issue just got an email with that heading. Here is the part that I am confused about and wondered if anyone else received a similar email. I am not responding to the em...

Telouse

Regular

5086 Views

9 replies

0 likes

Connect
  • 5086 Views
  • 9 replies
  • 0 likes

Superuser Contribution Samsung TV AU8000 Playlists/Albums stop playing after 3 songs

PlanFreeCountryUSADeviceSamsung Smart TV AU8000 43” (Model code UN43AU8000FXZA)Operating SystemSoftware version 1506 (T-KSU2EAKUC-1506.0, BT-S)Spotify App Version2.1.3 My Question or IssueI bought a Samsung AU8000 TV in May, installed the Spotify Sma...

Casual Listener

Plan Free Country USA Device Samsung Smart TV AU8000 43” (Model code UN43AU8000FXZA) Operating System Software version 1506 (T-KSU2EAKUC-1506.0, BT-S) Spotify App Version 2.1.3   My Q...

OscarDC

Moderator

4702 Views

16 replies

0 likes

Samsung
TV
  • 4702 Views
  • 16 replies
  • 0 likes

"Go ad free with Spotify Premium!" is a lie for Spotify exclusive podcast listeners.

Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay for premium. What are we paying for with premium if...

Newbie

Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay ...

eeple29

Regular

482 Views

1 replies

3 likes

  • 482 Views
  • 1 replies
  • 3 likes

Superuser Contribution Why am I having trouble playing songs on xfinity 1 app on tv?

PlanFreeCountry USA Device(Xfinity 1 Comcast App) My Question or IssueI've recently started using spotify. I have been trying to listen to Sleeping with Sirens on spotify through the app I have with my xfinity 1 on my tv. It will only play songs from...

Casual Listener

Plan Free Country USA   Device (Xfinity 1 Comcast App)     My Question or Issue I've recently started using spotify. I have been trying to listen to Sleeping with Sirens on sp...

Jeremy

Spotify Legend

880 Views

1 replies

2 likes

TV
  • 880 Views
  • 1 replies
  • 2 likes

[Web Player][Other] Not all albums playing on Comcast app

I've been trying to listen to Sleeping with Sirens discography on the Spotify app on my Comcast tv. It will play some of the albums, but I will not play all of the albums. Is there a way to fix this? I've already tried closing the app and reopening i...

Casual Listener

I've been trying to listen to Sleeping with Sirens discography on the Spotify app on my Comcast tv. It will play some of the albums, but I will not play all of the albums.   Is there a way to ...

497 Views

0 replies

0 likes

Other
Web Player
  • 497 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle on Spotify's own created playlist always play top 10 songs first

PlanPremiumCountryUKDevice(Windows and Android)Operating System(Windows 10 & Android 11) My Question or IssueAll of Spotify's own created playlists always seem to play to top 10 songs first on shuffle before playing the rest of the playlist. Is there...

Newbie

Plan Premium Country UK Device (Windows and Android) Operating System (Windows 10 & Android 11)   My Question or Issue All of Spotify's own created playlists always seem to play to...

MafeG

Spotify Legend

423 Views

1 replies

0 likes

Other
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Spotify keeps switching to it's own random playlists!?

This is happening on my android phone and desktop computer.It first I thought someone had hacked into my account so I changed the passwords put it's till happening.I let my playlist play while I work and every few songs Spotify will switch half way t...

Visitor

This is happening on my android phone and desktop computer. It first I thought someone had hacked into my account so I changed the passwords put it's till happening. I let my playlist play while I ...

Maria_B

Moderator

925 Views

1 replies

0 likes

  • 925 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Business

Hi I have a business enquiry I am the owner of trackrunner music production company in Australia, I would like to see if Spotify would like to become a business partner.

Visitor

Hi I have a business enquiry I am the owner of trackrunner music production company in Australia, I would like to see if Spotify would like to become a business partner.

CarlosE

Spotify Legend

814 Views

1 replies

0 likes

Partnership
  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community] Idea suggestion not working after login

I am unable to submit an idea when I have logged in. The same page keeps refreshing in a loop. I'm using the Samsung Internet browser. I have to log out, write the idea and log back in while submitting. Also, when I press the back button, the body, c...

Music Fan

I am unable to submit an idea when I have logged in. The same page keeps refreshing in a loop. I'm using the Samsung Internet browser. I have to log out, write the idea and log back in while submitti...

MafeG

Spotify Legend

627 Views

3 replies

0 likes

  • 627 Views
  • 3 replies
  • 0 likes

Unable to play song

PlanFreeCountryUSDeviceDevice independent, tried it on a laptop and my phone.I also liked the song without effect.Operating SystemiOS and Windows 10 My Question or IssueI ain't able to find the song: Go back to the Zoo - Electric.I can find the band....

Visitor

Plan Free Country US Device Device independent, tried it on a laptop and my phone. I also liked the song without effect. Operating System iOS and Windows 10   My Question or Issue I a...

AdamDamon

Spotify Star

423 Views

1 replies

0 likes

Music
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Commercial volume

Why doesn't Spotify match the volume of the commercials to the volume of the other content? I'm not paying for the premium service. That ain't happening. I'll just listen to my music collection. But if I am willing to sit through the commercials, why...

Visitor

Why doesn't Spotify match the volume of the commercials to the volume of the other content? I'm not paying for the premium service. That ain't happening. I'll just listen to my music collection. But ...

Novy

Moderator

378 Views

1 replies

0 likes

Other
Web Player
  • 378 Views
  • 1 replies
  • 0 likes

Ads Aren’t Personalized

I mostly listen to instrumental stuff (classical, soundtracks) and rock, along with things like jazz, folk, and blues. You would think the ads I’d get would be at least relevant to those kinds of music, right? WRONG I get ads promoting the latest pop...

Roadie

I mostly listen to instrumental stuff (classical, soundtracks) and rock, along with things like jazz, folk, and blues. You would think the ads I’d get would be at least relevant to those kinds of mus...

CelestialDodo

Casual Listener

826 Views

1 replies

3 likes

Other
  • 826 Views
  • 1 replies
  • 3 likes

Superuser Contribution Enabling playback speed in audiobooks

Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.

Newbie

Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.

Natrampling

Newbie

16109 Views

9 replies

5 likes

  • 16109 Views
  • 9 replies
  • 5 likes