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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 9600 Views
  • 8 replies
  • 0 likes
  • Other
  • 9600 Views
  • 8 replies
  • 0 likes

My Daily mixes are not playing certain artists

PlanPremiumCountry DeviceAndroid phone and laptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the whole time the Daily mixes have existed, they've seemed to leave out certain artists, at least for me. Most notable in my case is L...

  • Newbie
  • Plan Premium Country   Device Android phone and laptop Operating System Android Oreo, Windows 10   My Question or Issue   For the whole time the Daily mixes have existe...
  • 452 Views
  • 0 replies
  • 2 likes
  • Sony
  • 452 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution What's wrong with the pink season album on desktop?

The pink season album is completely broken. Song 22 isn't "we fall again", it's "Dog festival directions" (which isn't even on spotify anywhere else) even though it appears as we fall again in the album, although hte lengths of the songs aren't even ...

  • Newbie
  • The pink season album is completely broken. Song 22 isn't "we fall again", it's "Dog festival directions" (which isn't even on spotify anywhere else) even though it appears as we fall again in the al...
  • Jemi
  • Spotify Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • Other
  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Echo Dot

PlanPremiumCountry United States of AmericaDeviceIphone Xs Operating SystemLatest IOS My Question or Issue I just received an Amazon Echo Dot for Christmas. I have connected it and linked my Spotify account (which is premium) and whenever I try to us...

  • Newbie
  •   Plan Premium Country  United States of America Device Iphone Xs  Operating System Latest IOS   My Question or Issue  I just received an Amazon Echo Dot for Chris...
  • Jemi
  • Spotify Legend
  • 794 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 794 Views
  • 1 replies
  • 0 likes

Daily Mixes Disappeared

I used to have 6 daily mixes and I listened to them all, but now 2 of them disappeared and I only have 4. Those 2 were my favorites so it kinda sucks. Is there any way that I can get those two again or are they gone for good? I'm a premium if that he...

  • Newbie
  • I used to have 6 daily mixes and I listened to them all, but now 2 of them disappeared and I only have 4. Those 2 were my favorites so it kinda sucks. Is there any way that I can get those two again ...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Songs I couldn’t find

PlanPremiumCountry PhilippinesDeviceiphone xs maxOperating SystemiOS 12.1 My Question or Issue I am looking for the songs:”Without You” by Charlie Wilsonand”In a Rush” by Blackstreet. both artists are in Spotify already and i just can’t locate those ...

  • Casual Listener
  • Plan Premium Country  Philippines Device iphone xs max Operating System iOS 12.1   My Question or Issue  I am looking for the songs: ”Without You” by Charlie Wilson and ”I...
  • Corleyo
  • Music Fan
  • 670 Views
  • 6 replies
  • 0 likes
  • Music
  • 670 Views
  • 6 replies
  • 0 likes

Only higher education students get a discount.

PlanPremiumCountry NetherlandsDevice-Operating System- My Question or IssueMy question is quite simple:Why do ONLY higher education students get a discount.First I asked it through chat support, but they were VERY unclear and where making things up t...

  • Newbie
  • Plan Premium Country  Netherlands Device - Operating System -  My Question or Issue My question is quite simple: Why do ONLY higher education students get a discount. First I ask...
  • 235 Views
  • 0 replies
  • 0 likes
  • Other
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Veo que otros publican sus play list como hago para publicar las mias

PlanPremiumCountry ChillanSamsung Galaxy S7Operating SystemAndroid OreoVeo que otros publican sus play list como hago para publicar las mias

  • Newbie
  • Plan Premium Country  Chillan Samsung Galaxy S7 Operating System Android Oreo Veo que otros publican sus play list como hago para publicar las mias  
  • Jemi
  • Spotify Legend
  • 1333 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Number of streams dropping to 0

Im new to spotify for artists and recently released my first song. A few hours ago it said that I had 30 streams on that song, but then i checked again later, and the amount of streams went down to 0. The amount of streams in the past 24 hours, past ...

  • Newbie
  •   Im new to spotify for artists and recently released my first song. A few hours ago it said that I had 30 streams on that song, but then i checked again later, and the amount of streams went d...
  • Jemi
  • Spotify Legend
  • 2580 Views
  • 1 replies
  • 0 likes
  • Other
  • 2580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Music smartwatch

PlanPremiumCountry IrelandDeviceFossil Smartwatch Gen 4Operating SystemAndroid My Question or Issue Hi, can anyone tell me how to play / save music to my smartwatch to play off line? i was told i needed to go premium which i did but the spotifi app o...

  • Casual Listener
  • Plan Premium Country  Ireland Device Fossil Smartwatch Gen 4 Operating System Android   My Question or Issue  Hi, can anyone tell me how to play / save music to my smartwatch...
  • Jemi
  • Spotify Legend
  • 1178 Views
  • 1 replies
  • 0 likes
  • Other
  • 1178 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web Player Session not closing

PlanPremiumCountryCosta RicaDevice When I am playing on my iphone or desktop App, the app switch to web player without a reason (not opened by me). I already used the ¨Close all session feture" but still getting the problem. Anu Ideas

  • Newbie
  •   Plan Premium Country Costa Rica Device      When I am playing on my iphone or desktop App, the app switch to web player without a reason (not opened by me). I already us...
  • Jemi
  • Spotify Legend
  • 722 Views
  • 1 replies
  • 1 likes
  • BB10
    Connect
  • 722 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa claims she can’t find songs that I know are on Spotify

I have discovered that occasionally when I ask Alexa to play a particular song, she will say “I can’t find XYZ song by XYZ artist” however if I search for the same song manually I find it no problem. I’ve tried asking Alexa the name of the song while...

  • Newbie
  •    I have discovered that occasionally when I ask Alexa to play a particular song, she will say “I can’t find XYZ song by XYZ artist” however if I search for the same song manually I find ...
  • Jemi
  • Spotify Legend
  • 15120 Views
  • 1 replies
  • 4 likes
  • Other
  • 15120 Views
  • 1 replies
  • 4 likes

Roku Audio/Streaming Quality

Does the new Spotify App on devices such as the Roku Ultra allow you to adjust the audio settings (i.e., can Premium subscribers increase the streaming quality)? If not, does anyone know the steaming quality for Premium accounts on the new Roku App? ...

  • Newbie
  • Does the new Spotify App on devices such as the Roku Ultra allow you to adjust the audio settings (i.e., can Premium subscribers increase the streaming quality)?  If not, does anyone know the st...
  • purplepiccolo
  • Newbie
  • 2438 Views
  • 1 replies
  • 11 likes
  • Other
  • 2438 Views
  • 1 replies
  • 11 likes

Offline playing in high end app

Hi, I'm looking for a good music web shop but will play all my downloaded music offline through a high end device. Can I use Spotify downloads for this? As far as I've read I would be limited to using their apps for this, which is not an option. If n...

  • Newbie
  • Hi,   I'm looking for a good music web shop but will play all my downloaded music offline through a high end device.   Can I use Spotify downloads for this? As far as I've read I would ...
  • 166 Views
  • 0 replies
  • 0 likes
  • Other
  • 166 Views
  • 0 replies
  • 0 likes

Access via Sky Q Account

PlanFreeCountryUKDevice Operating System My Question or IssueHi,My login and access for Spotify is via my Sky Q package, does this give me any particular access such as no ads etc? At the moment I still get ads and just wondered if I could get rid of...

  • Newbie
  • Plan Free Country UK Device   Operating System     My Question or Issue Hi, My login and access for Spotify is via my Sky Q package, does this give me any particular ac...
  • 218 Views
  • 0 replies
  • 0 likes
  • Other
  • 218 Views
  • 0 replies
  • 0 likes

Superuser Contribution Artist given two artist profiles

PlanFreeCountryUK My Question or IssueThe artist Kanako Itō (いとうかなこ) has been separated into two different artists, with exactly the same name, but different songs (all by the same artist) who’s profiles I shall link: https://open.spotify.com/artist/...

  • Casual Listener
  • Plan Free Country UK   My Question or Issue The artist Kanako Itō ( いとうかなこ) has been separated into two different artists, with exactly the same name, but different songs (all by the same ...
  • Daisy
  • Spotify Legend
  • 476 Views
  • 3 replies
  • 0 likes
  • Other
  • 476 Views
  • 3 replies
  • 0 likes

Spotify? removed random songs from community playlist.

PlanPremiumCountry Netherlands All possible devices / systems. My Question or IssuePlaylist with 750 songs only got 250 now, anyone knows hwo we can get those songs bakc? 2016-01 > 2018-04 songs are gone from the playlist grtz,Falco.

  • Newbie
  • Plan Premium Country  Netherlands   All possible devices / systems.   My Question or Issue Playlist with 750 songs only got 250 now, anyone knows hwo we can get those songs bak...
  • rpenn
  • Gig Goer
  • 411 Views
  • 1 replies
  • 0 likes
  • Music
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! How can I stop a playlist from automatically starting over when I finish it?

PlanPremiumCountryUSA DeviceDesktopOperating SystemWindows 10 My Question or IssueHi everyone, I've used Spotify Premium for over 2 years without any issues but within the last month or so I've noticed a slight annoyance that I was wondering if anyon...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop Operating System Windows 10   My Question or Issue Hi everyone, I've used Spotify Premium for over 2 years without any issues but within...
  • hollycradd
  • Casual Listener
  • 2207 Views
  • 2 replies
  • 0 likes
  • Other
  • 2207 Views
  • 2 replies
  • 0 likes

Facebook ads rejected

Hi, my question first:Is there a specific way to promote with payed ads Spotify content on Facebook and Instagram?I'm trying to promote an artist's single with a Facebook and Instagram ad. The ad links to the https://open.spotify.com URL of the singl...

  • Newbie
  • Hi, my question first:Is there a specific way to promote with payed ads Spotify content on Facebook and Instagram? I'm trying to promote an artist's single with a Facebook and Instagram ad. The ad l...
  • 763 Views
  • 0 replies
  • 1 likes
  • Other
  • 763 Views
  • 0 replies
  • 1 likes

Spotify Offline on Samsung Watch Issue

Hi, I have. Samsung Gear Sport Smartwatch. I may be doing something wrong, but I have a playlist on my spotify account. I add tracks to it. I then go to my watch, open Spotify and it says 'This playlist has been updated - sync now?' - I say yes and t...

  • Casual Listener
  • Hi, I have. Samsung Gear Sport Smartwatch.   I may be doing something wrong, but I have a playlist on my spotify account. I add tracks to it.   I then go to my watch, open Spotify and i...
  • 219 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 219 Views
  • 0 replies
  • 0 likes

Spotify on LG WebOS logs out

PlanPremiumCountrySweden DeviceLG OLED C8Operating SystemWebOS My Question or IssueI must login to Spotify every time I start the TV. The app should remember my account if I turn off and on the TV, but I have to fill in the user name and password eve...

  • Newbie
  • Plan Premium Country Sweden   Device LG OLED C8 Operating System WebOS   My Question or Issue I must login to Spotify every time I start the TV. The app should remember my accoun...
  • 296 Views
  • 0 replies
  • 4 likes
  • Other
  • 296 Views
  • 0 replies
  • 4 likes