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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

39876 Views

7 replies

2 likes

  • 39876 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Zendragon10

Newbie

33986 Views

182 replies

16 likes

Other
  • 33986 Views
  • 182 replies
  • 16 likes

Solved!!Superuser Contribution Spotify web player says Offline, works everywhere else

I just recently went premium on a family plan and ever since then the web player in my browser (Chrome on OS X) switched to Offline mode. I've logged out and back in, restarted the browser, the laptop - nothing helps. No matter what I try, I'm still ...

Casual Listener

  I just recently went premium on a family plan and ever since then the web player in my browser (Chrome on OS X) switched to Offline mode. I've logged out and back in, restarted the browser, t...

Ver

Spotify Legend

12550 Views

12 replies

0 likes

Other
  • 12550 Views
  • 12 replies
  • 0 likes

Superuser Contribution Unable to play all BTS songs

PlanPremiumCountryPremiumDeviceiPhone 6s, Windows 10 appOperating SystemiOS 12.1, Windows 10 My Question or IssueI can't play any of the songs from BTS. I've tried unintalling and reinstalling the app on my phone but it didn't help at all. Is this ha...

Casual Listener

  Plan Premium Country Premium Device iPhone 6s, Windows 10 app Operating System iOS 12.1, Windows 10   My Question or Issue I can't play any of the songs from BTS. I've tried un...

ListenToGlobal

Composer

6285 Views

15 replies

2 likes

Music
  • 6285 Views
  • 15 replies
  • 2 likes

Superuser Contribution Re: Let's introduce ourselves!

I NEED HELP FROM SPOTIFY TO FIX A PROBLEM IN MY PROFILE: Desktop website and app limits the following count on user profiles that I follow to 1,000!!!

Casual Listener

I NEED HELP FROM SPOTIFY TO FIX A PROBLEM IN MY PROFILE: Desktop website and app limits the following count on user profiles that I follow to 1,000!!!

MiSerafimTheGroovy

Casual Listener

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
  • 0 likes

Superuser Contribution Please fix the line height of lyrics in Devnagari Script

When viewing the lyrics for music in Nepali or Hindi, long texts of the lyrics are difficult to read due to lack of sufficient line height. This is primarily because of the letters having diatrics in the script like like की, कै, कृ. They are cause so...

Casual Listener

When viewing the lyrics for music in Nepali or Hindi, long texts of the lyrics are difficult to read due to lack of sufficient line height. This is primarily because of the letters having diatrics in...

rohans

Casual Listener

771 Views

6 replies

0 likes

Other
  • 771 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Chromecast][Music] Chromecast is very buggy

Chromecast has an overall buggy experience. The worst one is that playback randomly pauses while casting. These "fixed" (not actually fixed) issues are related:https://community.spotify.com/t5/Ongoing-Issues/Spotify-Pausing-On-Chromecast-Issues/idi-p...

Newbie

Chromecast has an overall buggy experience. The worst one is that playback randomly pauses while casting.  These "fixed" (not actually fixed) issues are related: https://community.spotify.com...

l_andrew_l

Regular

3372 Views

25 replies

3 likes

Music
  • 3372 Views
  • 25 replies
  • 3 likes

Superuser Contribution songs not adding to my queue

PlanpremiumCountryUnited StatesDeviceiPhone 8Operating SystemIOS 14.6 My Question or Issuewhenever ive tried adding songs to my queue, it adds only one of them and puts the rest of them in the next from section. every time ive tried dragging them fro...

Newbie

Plan premium Country United States Device iPhone 8 Operating System IOS 14.6   My Question or Issue whenever ive tried adding songs to my queue, it adds only one of them and puts the r...

Alex

Spotify Legend

1364 Views

1 replies

0 likes

Music
  • 1364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific podcast cannot be played on Sonos chrome cast

PlanPremiumCountryNorwayDevicePC and PhoneOperating SystemAndroid 10, Android 11, Android 12, Linux, Windows 10 My Question or IssueI cast most of my podcasts to a Sonos speaker when I work at home. This works for all podcast I listen to, but one spe...

Casual Listener

Plan Premium Country Norway Device PC and Phone Operating System Android 10, Android 11, Android 12, Linux, Windows 10   My Question or Issue I cast most of my podcasts to a Sonos spea...

MafeG

Spotify Legend

982 Views

5 replies

1 likes

  • 982 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Other] I want to send you lyrics to a song that does not have lyrics yet.

I want to add lyrics to a specific song that does not have lyrics yet. I think this will be good for people to they can sing along to it if they want to.

Visitor

I want to add lyrics to a specific song that does not have lyrics yet. I think this will be good for people to they can sing along to it if they want to.

Jeremy

Spotify Legend

305 Views

1 replies

0 likes

Other
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old podcast episodes show up as added ‘today’ in ‘New Episodes’ feed

In ‘New Episodes’ for podcasts on iOS, I constantly (!) get shown podcast episodes that were allegedly added ‘today’ but that are in reality much much older. This often happens for 3-7 episodes shown as added today that I either already listened to o...

Casual Listener

In ‘New Episodes’ for podcasts on iOS, I constantly (!) get shown podcast episodes that were allegedly added ‘today’ but that are in reality much much older.  This often happens for 3-7 ep...

Ver

Spotify Legend

1127 Views

3 replies

0 likes

Other
  • 1127 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa adding songs to queue

PlanPremiumCountryScotlandDeviceAlexa Echo / samsung android My Question or IssueI have noticed when I connect spotify to Alexa, extra random songs are added to the end of an album or playlist in the queue. But this does not happen when I use my mobi...

Casual Listener

Plan Premium Country Scotland Device Alexa Echo / samsung android   My Question or Issue I have noticed when I connect spotify to Alexa, extra random songs are added to the end of an al...

susiegary01

Casual Listener

3340 Views

4 replies

2 likes

Connect
Other
  • 3340 Views
  • 4 replies
  • 2 likes

Superuser Contribution Headphones stopping Podcasts?

Hey guys, decided to hop on Spotify and listen to a new episode of a podcast I listen to regularly. However this time I noticed that the audio was coming out of my monitor rather than aux Beats headphones. And now when I try and use my computer audio...

Newbie

Hey guys, decided to hop on Spotify and listen to a new episode of a podcast I listen to regularly. However this time I noticed that the audio was coming out of my monitor rather than aux Beats headp...

Jeremy

Spotify Legend

403 Views

1 replies

0 likes

App & Features
  • 403 Views
  • 1 replies
  • 0 likes

Issues w Joe Rogan podcast video

The podcast video is not playing on the Spotify app on either my Samsung frame tv or my TCL Roku tv. Pls fix. Also pls let Joe play music during the podcasts. Thank you.

Visitor

The podcast video is not playing on the Spotify app on either my Samsung frame tv or my TCL Roku tv. Pls fix. Also pls let Joe play music during the podcasts. Thank you.

dubd

Regular

1837 Views

2 replies

10 likes

  • 1837 Views
  • 2 replies
  • 10 likes

Rumble has provided an out...

Rumble has provided an out. It's probably best for everyone if Rogan takes their offer, and this has nothing to do with politics. When Spotify got into podcasts, there was always a danger that their heart and soul...the music, would suffer. I'm not s...

Composer

  Rumble has provided an out.  It's probably best for everyone if Rogan takes their offer, and this has nothing to do with politics.  When Spotify got into podcasts, there was always ...

420 Views

0 replies

0 likes

Music
Other
  • 420 Views
  • 0 replies
  • 0 likes

Superuser Contribution Using Spotify logo to encourage people to visit a spotify artist page/song

Hi,i want to set up a small Facebook Ad campaign to encourage people to play a song on Spotify. The campaign will be a short video that is directing the user to a dedicated landing-page, having only a "play on spotify" button on it.Is it allowed to u...

Newbie

Hi, i want to set up a small Facebook Ad campaign to encourage people to play a song on Spotify. The campaign will be a short video that is directing the user to a dedicated landing-page, having onl...

Ver

Spotify Legend

642 Views

1 replies

0 likes

Other
  • 642 Views
  • 1 replies
  • 0 likes

Support for Joe Rogan

I just wanted to reach out to your executive team (CEO) etc... and encourage them to continue with showing full support for Joe Rogan and his platform with Spotify. Your company would lose many subscribers like myself and 3 other family members if yo...

Visitor

I just wanted to reach out to your executive team (CEO) etc... and encourage them to continue with showing full support for Joe Rogan and his platform with Spotify. Your company would lose many subsc...

251 Views

0 replies

0 likes

Other
  • 251 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reporting pornographic content

Hey!I am wondering whether anybody would have a tip on how to report pornographic content. While I was just scrolling through Spotify a specific podcast I won't name here popped up with a literal picture of a man holding stroking their **bleep** in t...

Newbie

Hey! I am wondering whether anybody would have a tip on how to report pornographic content. While I was just scrolling through Spotify a specific podcast I won't name here popped up with a literal p...

MafeG

Spotify Legend

1090 Views

1 replies

0 likes

Other
  • 1090 Views
  • 1 replies
  • 0 likes

Solved!! [Android][Other] Stop deleting Joe Rogan episodes if you want to keep your customers

People are getting REEEAALLY SICK of internet censorship. Big Tech is not our mommies and daddies, you don't need to decide what adults can listen to or talk about. I am keeping an eye on all the JRE episodes you are deleting. It concerns me and I wa...

Visitor

People are getting REEEAALLY SICK of internet censorship.  Big Tech is not our mommies and daddies, you don't need to decide what adults can listen to or talk about.  I am keeping an eye on...

ndb484

Newbie

706 Views

2 replies

14 likes

Android
Other
  • 706 Views
  • 2 replies
  • 14 likes

[Podcasts] How about not censoring stuff based on political pressure?

Spotify is going down the drain with the recent Censoring. Stop going against free speech and censoring podcasts based on political pressure. Simple as that.

Visitor

Spotify is going down the drain with the recent Censoring. Stop going against free speech and censoring podcasts based on political pressure.  Simple as that.

ozrien

Newbie

414 Views

2 replies

8 likes

Podcasts
  • 414 Views
  • 2 replies
  • 8 likes