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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Myrthrax

Casual Listener

33257 Views

176 replies

15 likes

Other
  • 33257 Views
  • 176 replies
  • 15 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

delope123

Newbie

24420 Views

10 replies

3 likes

Other
  • 24420 Views
  • 10 replies
  • 3 likes

Superuser Contribution The artists i follow in library are all gone

Good day The artists i follow in library are all gone.- I did log out of all devices and logged back in, still the same- I logged into my son's account, same problem- I cleared browser cookies and logged back in, same problemI had 320+ followed artis...

Regular

Good day  The artists i follow in library are all gone. - I did log out of all devices and logged back in, still the same - I logged into my son's account, same problem - I cleared browser c...

Ver

Spotify Legend

770 Views

4 replies

0 likes

  • 770 Views
  • 4 replies
  • 0 likes

Algoriddim and Spotify Integration

PlanPremiumCountryUnited States My Question or Issue Spotify really stopped it's partnership with Algoriddim?!? I loved Spotify because I could take my awesome playlists and mix music with them. I paid every month because I genuinely loved how I coul...

Visitor

Plan Premium Country United States    My Question or Issue  Spotify really stopped it's partnership with Algoriddim?!? I loved Spotify because I could take my awesome playlists a...

377 Views

0 replies

0 likes

Music
Other
  • 377 Views
  • 0 replies
  • 0 likes

Artist piggybacking on other artist's page

I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song by the real Lemon Demon. Could somebody at Spotify...

Regular

I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song...

AdamDamon

Spotify Star

444 Views

1 replies

0 likes

Other
  • 444 Views
  • 1 replies
  • 0 likes

The radio option sucks!

It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play Eminem after Eminem song, its so frustrating.I love th...

Newbie

It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play E...

henryddriscoll

Visitor

20304 Views

62 replies

75 likes

  • 20304 Views
  • 62 replies
  • 75 likes

Music playback crashing on Google Nest Mini

PlanPremiumCountryBrazilDeviceGoogle Nest MiniOperating SystemGoogle Assistant Music playback crashing on Google Nest Mini

Visitor

Plan Premium Country Brazil Device Google Nest Mini Operating System Google Assistant   Music playback crashing on Google Nest Mini  

Bittencourt

Spotify Star

715 Views

1 replies

0 likes

Other
  • 715 Views
  • 1 replies
  • 0 likes

Create library using downloaded songs

I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my library

Newbie

I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my libr...

466 Views

0 replies

1 likes

  • 466 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Amazon Echo] Spotify doesn't work anymore on my Echo Dot 3gen

PlanPremiumCountryItaly / Switzerland DeviceAmazon Echo Dot 3gen IssueI'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've already contacted Amazon Help Center, already reinitialized the Echo Dot and unlinke...

Visitor

Plan Premium Country Italy / Switzerland   Device Amazon Echo Dot 3gen   Issue I'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've alrea...

Ver

Spotify Legend

877 Views

2 replies

1 likes

Other
  • 877 Views
  • 2 replies
  • 1 likes

Superuser Contribution Web Player cycles through some tracks then stops at 9 seconds playback

PlanPremiumCountryGermany DeviceMicrosoft Surface Book 2 13"Operating SystemWindows 10 My Question or IssueI have problems with the webplayer playback. Whenever i start a song, the player cycles through some tracks (like 3-6) then stops and plays the...

Visitor

Plan Premium Country Germany   Device Microsoft Surface Book 2 13" Operating System Windows 10   My Question or Issue I have problems with the webplayer playback. Whenever i star...

Alex

Spotify Legend

611 Views

1 replies

1 likes

Music
  • 611 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook business page

can i put a link on my business facebook page to my personal spotify so people can listen to my playlists?

Visitor

  can i put a link on my business facebook page to my personal spotify so people can listen to my playlists?

Jeremy

Spotify Legend

412 Views

1 replies

0 likes

Other
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issue

PlanPremiumCountryFinlandDeviceIphone XROperating SystemiOS 14.0.1 My Question or IssueWhen I am trying to listen music outside home, app doesn't allow it. Music stop in middle of song or then it just jump into next song and back to original and not ...

Visitor

Plan Premium Country Finland Device Iphone XR Operating System iOS 14.0.1   My Question or Issue When I am trying to listen music outside home, app doesn't allow it. Music stop in midd...

Alex

Spotify Legend

513 Views

1 replies

0 likes

Connect
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disconnect or "forget" local Google Cast devices?

Plan: PremiumCountry: USADevice: iPhone 7 Plus and Macbook When my phone (or macbook laptop) is connected to the wi-fi, my Spotify immediately recognizes nearby Google Cast-capable devices in my household. Is there any way for me to make my Spotify a...

Newbie

Plan: Premium Country: USA Device: iPhone 7 Plus and Macbook    When my phone (or macbook laptop) is connected to the wi-fi, my Spotify immediately recognizes nearby Google Cast-ca...

Jeremy

Spotify Legend

4507 Views

1 replies

0 likes

Connect
  • 4507 Views
  • 1 replies
  • 0 likes

I cant highlight my playlist in my artists profile or put it like artists pick

I tried copying the playlist url and pasting it, it doesn't work. The playlist is set to public. No matter what i try it wont save.

Casual Listener

I tried copying the playlist url and pasting it, it doesn't work. The playlist is set to public. No matter what i try it wont save.

Hubo

Community Legend

353 Views

1 replies

0 likes

Other
  • 353 Views
  • 1 replies
  • 0 likes

Changement de musique sans terminer la précédente.

Bonjour,Je viens vers vous car je rencontre un problème avec Spotify depuis bientôt 3 jours.Quand j’écoute une chanson dans l’une de mes playlist, la chanson que j’ai choisie d’écouter se coupe brusquement quand elle arrive en plein milieu pour passe...

Visitor

Bonjour, Je viens vers vous car je rencontre un problème avec Spotify depuis bientôt 3 jours. Quand j’écoute une chanson dans l’une de mes playlist, la chanson que j’ai choisie d’écouter se coupe b...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Superuser Contribution Xbox app player gets stuck when changing music with the connect feature and continues to be stuck.

PlanPremiumCountryU.S.A.DeviceXBOX ONEOperating SystemLatest update My Question or IssueAgain the player gets stuck on the xbox, when using the connect feature. It will not continue to play and it won't let me change the song. It will play on my othe...

Visitor

Plan Premium Country U.S.A. Device XBOX ONE Operating System Latest update   My Question or Issue Again the player gets stuck on the xbox, when using the connect feature. It will not...

Alex

Spotify Legend

747 Views

1 replies

0 likes

Connect
Other
  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last song on queue stops abruptly

Hi, I have a strange issue. Whenever I play music in my soundbar (Samsung QR70) through Spotify Connect, the last song in the queue always stops a few seconds before it is actually supposed to end. I have tried Spotify Connect from many different dev...

Regular

Hi,   I have a strange issue. Whenever I play music in my soundbar (Samsung QR70) through Spotify Connect, the last song in the queue always stops a few seconds before it is actually supposed ...

g-munoz

Regular

2842 Views

17 replies

2 likes

Connect
Samsung
  • 2842 Views
  • 17 replies
  • 2 likes

Superuser Contribution Podcast starts seconds after last time stamp

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 10 My Question or IssueIf I continue listening to a Podcast after closing the app, it starts a few seconds (or more than 1 minute) after where I stopped. It is very annoying and happ...

Visitor

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 10   My Question or Issue If I continue listening to a Podcast after closing the app, it starts a few seconds...

Mihail

Spotify Legend

653 Views

1 replies

0 likes

Samsung
  • 653 Views
  • 1 replies
  • 0 likes

How to invite people to listen to Spotify via Discord

How do you invite people to Spotify via Discord? I try and it only works on my end. Help! True TalonIn reality, the least interesting answer is usually the correct one.

Roadie

How do you invite people to Spotify via Discord? I try and it only works on my end. Help!  True Talon In reality, the least interesting answer is usually the correct one.

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Superuser Contribution [ALL PLATFORMS] Player keeps playing random 3-name artists, all by itself, won't be paused

PlanPremium FamilyCountryCanadaDeviceWindows 10 store app AND webplayer AND android AND Echo Device My Question or IssueStarted last night when my bedroom Echo device kept playing songs by itself. I'd tell it to stop and a few seconds later, it would...

Casual Listener

Plan Premium Family Country Canada Device Windows 10 store app AND webplayer AND android AND Echo Device   My Question or Issue Started last night when my bedroom Echo device kept playin...

Ver

Spotify Legend

892 Views

2 replies

0 likes

Other
  • 892 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Webplayer] Blank/Black Screen after login on firefox

PlanPremiumCountryCanadaDeviceDesktopOperating SystemUbuntu 18.04 My Question or IssueThe webplayer is not showing after I log in. There it a black/blank screen. I've tried clearing the cache, etc.

Casual Listener

Plan Premium Country Canada Device Desktop Operating System Ubuntu 18.04   My Question or Issue The webplayer is not showing after I log in. There it a black/blank screen. I've tried c...

Mihail

Spotify Legend

4236 Views

8 replies

0 likes

Other
  • 4236 Views
  • 8 replies
  • 0 likes

Superuser Contribution Same song keeps adding itself to the queue

For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like either!). It doesn’t happen every time but most times. ...

Casual Listener

For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like eith...

MadmanOnWheels

Roadie

6879 Views

9 replies

1 likes

  • 6879 Views
  • 9 replies
  • 1 likes