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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1609 Views
  • 15 replies
  • 6 likes
  • Other
  • 1609 Views
  • 15 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17594 Views
  • 8 replies
  • 1 likes
  • Other
  • 17594 Views
  • 8 replies
  • 1 likes

Superuser Contribution Pre Save direct link?

Hello everyone. My question is: When doing a Pre save for a song, is there a way for the link to take the person to grant permission for the 3rd party to add to Library once it is out? Or do they have to input their credentials without a way around i...

  • Regular
  • Hello everyone.   My question is:   When doing a Pre save for a song, is there a way for the link to take the person to grant permission for the 3rd party to add to Library once it is o...
  • Guido
  • Spotify Legend
  • 1384 Views
  • 1 replies
  • 0 likes
  • Other
  • 1384 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Web player opens instead of desktop app whehn clicking on a link pls help

Come on, don't tell me Spotify can't code that. It sounds like the most simple thing in the world. It seems there used to be an option for that which is now gone, why? Probably because of spotify's developers ineptitude.

  • Visitor
  • Come on, don't tell me Spotify can't code that. It sounds like the most simple thing in the world.    It seems there used to be an option for that which is now gone, why? Probably because...
  • Guido
  • Spotify Legend
  • 1025 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 1025 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Spotify on Galaxy Store - Samsung Gear S2 Classic Watch

PlanFree/PremiumCountry DeviceSamsung Gear S2 ClassicOperating System My Question or Issue I am unable to install Spotify on my watch, it s not available on the Galaxy Store in the UK. I have also searched on the watch and unable to find it.

  • Regular
  • Plan Free/Premium Country   Device Samsung Gear S2 Classic Operating System     My Question or Issue   I am unable to install Spotify on my watch, it s not available on...
  • Guido
  • Spotify Legend
  • 24454 Views
  • 30 replies
  • 1 likes
  • 24454 Views
  • 30 replies
  • 1 likes

Superuser Contribution Listen together functionality isn't transitioning through tracks seamlessly.

When using the Listen Along feature, my listeners and I have found that if you are listing to an album that naturally transitions between tracks as one continuous track (Above and Beyond Group Therapy to be specific). The listeners will have a slight...

  • Visitor
  • When using the Listen Along feature, my listeners and I have found that if you are listing to an album that naturally transitions between tracks as one continuous track (Above and Beyond Group Therap...
  • Guido
  • Spotify Legend
  • 839 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Social
  • 839 Views
  • 1 replies
  • 1 likes

Garmin Fenix5+: Error loading podcasts if certain podcasts are subscribed to

PlanPremiumCountryGermanyDeviceGarmin Fenix 5s PlusOperating SystemAndroid 9 My Question or Issue:I used to get an error message when trying to download podcasts to my fenix. The issue is only with podcasts, not music. I found out that when I unsubsc...

  • Casual Listener
  • Plan Premium Country Germany Device Garmin Fenix 5s Plus Operating System Android 9   My Question or Issue: I used to get an error message when trying to download podcasts to my fenix....
  • Newbie_Nick
  • Regular
  • 2857 Views
  • 7 replies
  • 5 likes
  • music
    Other
  • 2857 Views
  • 7 replies
  • 5 likes

Solved!! My Account is Acting Strange. Random Playlists, Songs + Waze

PlanPremiumCountryUnited StatesDeviceMoto Z2 ForceOperating SystemAndroid Oreo, Microsoft Windows My Question or IssueMy account has been having significant problems for about one week. Several playlists have been added to my library without my knowl...

  • Casual Listener
  • Plan Premium Country United States Device Moto Z2 Force Operating System Android Oreo, Microsoft Windows   My Question or Issue My account has been having significant problems for abou...
  • erisidae
  • Casual Listener
  • 1026 Views
  • 2 replies
  • 0 likes
  • music
  • 1026 Views
  • 2 replies
  • 0 likes

For a long time one of my favorite songs are on Spotify but i cant play it

PlanPremiumCountryDenmarkDeviceiPhone X And PCOperating SystemNewest IOS and Windows 10My Question or IssueThe song Excuse me from $NOT is on Spotify but I can't play it. Its "Gray" and the text isn't as clear as other songs You can see an example on...

  • Casual Listener
  • Plan Premium Country Denmark Device iPhone X And PC Operating System Newest IOS and Windows 10 My Question or Issue The song Excuse me from $NOT is on Spotify but I can't play it. Its "Gray"...
  • Jose_M
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • music
  • 552 Views
  • 1 replies
  • 0 likes

Beautiful Poeple Song Edshreen

PlanFree/PremiumCountry :- India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Can't Find Song Edshreen Beautuful People in Your Application. Kindly Add this So...

  • Casual Listener
  • Plan Free/Premium Country :- India   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Jose_M
  • Spotify Star
  • 1021 Views
  • 3 replies
  • 0 likes
  • Sony
  • 1021 Views
  • 3 replies
  • 0 likes

Superuser Contribution anyone know how to add to a facebook event a Spotify music preview?

Hi , i've just created a facebook event , and I want to attach spotify music to that event like the picture below , (the music preview tab with spotify) I have no idea how to attach/make a music preview in my event , does anyone know how and can help...

  • Casual Listener
  •   Hi , i've just created a facebook event , and I want to attach spotify music to that event like the picture below , (the music preview tab with spotify)  I have no idea how to attach/mak...
  • TheRiz311
  • Casual Listener
  • 3567 Views
  • 4 replies
  • 8 likes
  • Other
  • 3567 Views
  • 4 replies
  • 8 likes

Lag music

PlanPremiumCountrySwedenDeviceDell Chromebook 11 3180Operating SystemI have no idea My Question or IssueI'm listening to music on the chromebooks we got from our school and the Music pauses and lags when played. My classmates does have the same probl...

  • Visitor
  • Plan Premium Country Sweden Device Dell Chromebook 11 3180 Operating System I have no idea   My Question or Issue I'm listening to music on the chromebooks we got from our school and t...
  • timmieschaap
  • Composer
  • 498 Views
  • 1 replies
  • 0 likes
  • Other
  • 498 Views
  • 1 replies
  • 0 likes

What happened to Eminem's Relapse: Refill CD2?

Yo all!What happened to Eminem's Relapse: Refill CD2? Lot of tracks are disappeared. I noticed this today. Tracks like **bleep** Breaks Loose, Music Box, Drop The Bomb On 'Em etc. I really like those song and this is not the first time Spotify made u...

  • Visitor
  • Yo all! What happened to Eminem's Relapse: Refill CD2? Lot of tracks are disappeared. I noticed this today. Tracks like **bleep** Breaks Loose, Music Box, Drop The Bomb On 'Em etc. I really lik...
  • Shuidong
  • Roadie
  • 908 Views
  • 1 replies
  • 0 likes
  • music
  • 908 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music sounds different

I noticed that all of the songs on the descendants 3 sound track sounds tottally different compared to the songs on the movie, i noticed that pandora, shazam also changes up the song, I know its not a glitch becaue im a tech expert, please look into ...

  • Composer
  • I noticed that all of the songs on the descendants 3 sound track sounds tottally different compared to the songs on the movie, i noticed that pandora, shazam also changes up the song, I know its not ...
  • Guido
  • Spotify Legend
  • 967 Views
  • 1 replies
  • 0 likes
  • Other
  • 967 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album links problem

I am trying to post the link to my new album to Facebook, when I do, the link only displays 2 of the 10 tracks on the album, and one is the wrong track number too. What can I do to fix this?

  • Gig Goer
  • I am trying to post the link to my new album to Facebook, when I do, the link only displays 2 of the 10 tracks on the album, and one is the wrong track number too. What can I do to fix this?
  • Guido
  • Spotify Legend
  • 866 Views
  • 1 replies
  • 0 likes
  • Other
  • 866 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't create new playlists

PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung 8+Operating System Mojave 10.14.6(iOS 10, Android Oreo, Windows 10,etc.)Android 9.0My Question or IssueHi, Since today I can't create new playlists. It happen...

  • Music Fan
  • Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung 8+ Operating System Mojave 10.14.6 (iOS 10, Android Oreo, Windows 10,etc.) Android ...
  • Guido
  • Spotify Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting the wrong number

PlanPremiumCountryThe NetherlandsDeviceWindows web browser (google chrome)Operating SystemWindows 7 My Question or Issuewhen I try to start a song the song 2 places below starts, see picture. when I press one song lower, it also starts 2 songs lower ...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Windows web browser (google chrome) Operating System Windows 7   My Question or Issue when I try to start a song the song 2 places below sta...
  • MAXlvl
  • Casual Listener
  • 2249 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 2249 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I can't share music in instagram stories

PlanPremiumCountryMexico DeviceHuawuei P20 LiteOperating SystemAndroid My Question or IssueWhen I try to share some song I don't see the Instagram Stories opcion, can you help me?I already vinculated mi account with facebook.

  • Casual Listener
  • Plan Premium Country Mexico  Device Huawuei P20 Lite Operating System Android   My Question or Issue When I try to share some song I don't see the Instagram Stories opcion, can yo...
  • Katerina
  • Spotify Legend
  • 439686 Views
  • 235 replies
  • 76 likes
  • 439686 Views
  • 235 replies
  • 76 likes

Superuser Contribution Never Received Google Home Mini

PlanFamilyCountryCanadaMy Question or IssueI have subscribed to the Family Plan when the free Google Home Mini promotion was going on. When I did that, I used my Facebook.When I signed up for the plan, I was requested to enter my information includin...

  • Newbie
  • Plan Family Country Canada My Question or Issue I have subscribed to the Family Plan when the free Google Home Mini promotion was going on. When I did that, I used my Facebook. When I signed up...
  • Guido
  • Spotify Legend
  • 974 Views
  • 1 replies
  • 0 likes
  • Other
  • 974 Views
  • 1 replies
  • 0 likes

Spotify stop playing after one song when using Spotify connect

PlanPremium for familyCountryNorwayDeviceGalaxy S7 and Samsung laptopOperating SystemAndroid 8.0.0 and Windows 10, last update ****UPDATE***I discovered that when I played songs from playlists, the problem did not happen. Then I did the following on ...

  • Music Fan
  • Plan Premium for family Country Norway Device Galaxy S7 and Samsung laptop Operating System Android 8.0.0 and Windows 10, last update   ****UPDATE*** I discovered that when I played so...
  • 919 Views
  • 0 replies
  • 0 likes
  • Connect
    Samsung
    WD
  • 919 Views
  • 0 replies
  • 0 likes

Casting to Chromecast audio broken for specific case

None of the below information is required. PlanPremiumCountry: United States DeviceMacbook Pro 13-inch 2018, Google Pixel 3, Web PlayerOperating System: MacOS Mojave 10.14.6, Android 10, Google Chrome My Question or Issue:Casting to my chromecast aud...

  • Newbie
  • None of the below information is required.  Plan Premium Country: United States   Device Macbook Pro 13-inch 2018, Google Pixel 3, Web Player Operating System: MacOS Mojave 10.14.6, ...
  • hslh
  • Regular
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes