Help - Other (Podcasts, Partners, etc )

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
adambevo
Visitor
891 Views
7 replies
2 likes
Other

891 Views
7 replies
2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
17306 Views
8 replies
1 likes
Other

17306 Views
8 replies
1 likes

Missing Disc 2

Hello,In the Album Live in Texas of Linkin Park, there is missing the second disk, with a lot of great Songs! Please fix it! We pay for compete albums, and not half ones. Thanks, Patrick!

Formosa
Visitor
Hello, In the Album Live in Texas of Linkin Park, there is missing the second disk, with a lot of great Songs! Please fix it! We pay for compete albums, and not half ones. 😉 Thanks, ...
2019-08-18 7:25:31 PM
2019-08-20 5:51:24 PM
Brunelicia
Community Legend
604 Views
1 replies
0 likes
music

604 Views
1 replies
0 likes

Superuser Contribution Following Artist does't work

Everytime I start following a artist I expect that I will get a notification when they drop a new single or album. But I never get one. I can get a random artist album or song but never do I follow.

Vanzle
Regular
Everytime I start following a artist I expect that I will get a notification when they drop a new single or album. But I never get one. I can get a random artist album or song but never do I follow.
2019-08-19 5:24:26 PM
2019-08-20 3:58:22 PM
Vanzle
Regular
755 Views
2 replies
1 likes
music

755 Views
2 replies
1 likes

Superuser Contribution [All Platforms][Connect] Handover from 'Next Up' Songs between plattforms

Hi there Spotify, I have one remark about the 'handover' feature to tranfer music from one plattform to another, e.g. from my iOS to my Desktop PC. The current song is transfered but unfortunately not the 'Next Up' Songs, so they are missing after th...

kaasfd
Casual Listener
Hi there Spotify, I have one remark about the 'handover' feature to tranfer music from one plattform to another, e.g. from my iOS to my Desktop PC. The current song is transfered but ...
2019-07-03 9:35:36 AM
2019-08-20 9:59:17 AM
kaasfd
Casual Listener
570 Views
2 replies
0 likes
All Platforms
Connect

570 Views
2 replies
0 likes

Why doesn't Spotify recognize Asian songs

PlanPremiumCountry USA DeviceSamsung Galaxy 9×Operating SystemWhatever the latest version is. My Question or IssueOkay so spotify doesn't reconcile songs in Asian languages in the US. Unless they have an English version, or the artist is a worldwide ...

DNeal
Regular
Plan Premium Country USA Device Samsung Galaxy 9× Operating System Whatever the latest version is. My Question or Issue Okay so spotify doesn't reconcile songs in Asian ...
2019-08-20 2:14:30 AM
530 Views
0 replies
0 likes
music

530 Views
0 replies
0 likes

Appears On

Spotifys Appears on need a change. There is many "albums" where they just have 1 song by the artist. And it can be a old song. I just looked and Eminems Appers On and 5 "albums" before the "Bang" single appears. "The Ultimate Skate Hip-Hop Album Vol....

Vanzle
Regular
Spotifys Appears on need a change. There is many "albums" where they just have 1 song by the artist. And it can be a old song. I just looked and Eminems Appers On and 5 "albums" before the "Bang" sin...
2019-08-19 5:05:12 PM
2019-08-20 1:09:38 AM
Jose_M
Spotify Star
874 Views
1 replies
0 likes
music
Other

874 Views
1 replies
0 likes

Spotify doesn't connect to Echo Dot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8, Echo Dot My Question or IssueHi all, I just got a 3rd Gen Echo Dot, and have set it up to connect with Spotify on my phone. However, when I select the Echo in the Spotify App, it gets stuck on "Connec...

elliew
Visitor
Plan Premium Country Germany Device Samsung Galaxy S8, Echo Dot My Question or Issue Hi all, I just got a 3rd Gen Echo Dot, and have set it up to connect with Spotify on my phone. Howe...
2019-08-19 11:04:43 AM
622 Views
0 replies
0 likes
Other
Samsung

622 Views
0 replies
0 likes

Solved!! [TV Stick][Connect] Have to turn on TV on 2nd/3rd generation stick, not needed on 1st Gen Stick.

Hi, I'm using Spotify Connect via an Amazon TV Stick, connected to an Onkyo AV receiver via HDMI.Recently I switched from a 1st generation stick (1GEN) to a 2nd generation stick (2GEN).I can easily connect from my mobile phone (Samsung S7) to both TV...

fritzkramer
Regular
Hi, I'm using Spotify Connect via an Amazon TV Stick, connected to an Onkyo AV receiver via HDMI. Recently I switched from a 1st generation stick (1GEN) to a 2nd generation stick (2GEN). I...
2019-03-14 11:09:56 AM
2019-08-19 7:57:28 AM
stratosnn
Composer
1143 Views
1 replies
0 likes
Connect
TV Stick

1143 Views
1 replies
0 likes

Tracks missing from my library

PlanPremiumCountryPolandDeviceAny deviceOperating SystemAny OS My Question or IssueSpotify used to have a "Save" feature which allowed to save a song to my library without marking it as liked. Now this feature is gone and from what I read on the web ...

kp29
Casual Listener
Plan Premium Country Poland Device Any device Operating System Any OS My Question or Issue Spotify used to have a "Save" feature which allowed to save a song to my library without ma...
2019-08-11 11:06:04 AM
2019-08-18 11:23:50 PM
kp29
Casual Listener
422 Views
1 replies
0 likes
Other

422 Views
1 replies
0 likes

[Amazon Fire TV Stick] If playlist name contains an emoticon Spotify doesn't show the tracklist

PlanPremiumCountryItalyDeviceAmazon Fire TV StickOperating System/*****/My Question or IssueHi everybody, Today, my friend noticed me that when he tried to listen my playlist through Fire TV Stick, Spotify didn't show the playlist queue and the track...

PhaZee
Visitor
Plan Premium Country Italy Device Amazon Fire TV Stick Operating System /*****/ My Question or Issue Hi everybody, Today, my friend noticed me that when he tried to listen my playli...
2019-08-18 6:34:51 PM
474 Views
0 replies
0 likes
Other

474 Views
0 replies
0 likes

How to get this new shuffle play button?

My relative got this very cool new shuffle play button. Checked and our version is the same. How did he get it?

zebin
Visitor
My relative got this very cool new shuffle play button. Checked and our version is the same. How did he get it?
2019-08-18 4:45:13 PM
2019-08-18 5:32:01 PM
Emilia_8
Community Legend
719 Views
1 replies
0 likes

719 Views
1 replies
0 likes

Can't access my time capsule yet I have used Spotify 4+yrs

PlanPremium CountryUnited Staes Device(Samsung Galaxy s7 edge & web player on Chromebook) My Question or Issue I have been a Spotify premium member for 4+ years and recently I have been trying to access my 'time capsule' and after not finding it unde...

slovelynn
Casual Listener
Plan Premium Country United Staes Device (Samsung Galaxy s7 edge & web player on Chromebook) My Question or Issue I have been a Spotify premium member f...
2019-05-09 6:59:49 AM
2019-08-18 11:50:46 AM
Emilia_8
Community Legend
2560 Views
5 replies
1 likes
Other

2560 Views
5 replies
1 likes

What is Loudness Penalty?

I try to understand what is loudness penalty, 1 - Is it only for ads? 2- Is it a Limiter to level down louder mastering? 3- Does it affect my music and his visibility? 4- or I just realy don't understand it and it's something else? So if anybody can ...

Koopsala
Roadie
I try to understand what is loudness penalty, 1 - Is it only for ads? 2- Is it a Limiter to level down louder mastering? 3- Does it affect my music and his visibility? 4- or I just realy don'...
2019-07-28 10:43:23 PM
2019-08-17 12:48:41 AM
MadmanOnWheels
Roadie
6006 Views
3 replies
1 likes
Other

6006 Views
3 replies
1 likes

Why is Spotify partnered with Merchbar? They're a scam

PlanPremiumCountryIreland DeviceSamsung A7 2018Operating SystemAndroid My Question or IssueWhy is Spotify partnered with Merchbar which has a dreadful reputation even on Trustpilot? People consistently receiving low quality merchandise and even unpla...

Dharmog
Visitor
Plan Premium Country Ireland Device Samsung A7 2018 Operating System Android My Question or Issue Why is Spotify partnered with Merchbar which has a dreadful reputation even ...
2019-08-17 5:40:50 PM
1516 Views
0 replies
0 likes
Other

1516 Views
0 replies
0 likes

Solved!!Superuser Contribution Wrong Artist Name

PlanFree/PremiumCountryPhilippinesDevice(Xiaomi Pocophone F1, iPhone X, iMac, ROG Strix)Operating System(iOS 10, Android Pie, Windows 10, macOS) My Question or Issue Hello I have problem with my friend and she's an artist here in the PhilippinesI wou...

Steinheil
Casual Listener
Plan Free/Premium Country Philippines Device (Xiaomi Pocophone F1, iPhone X, iMac, ROG Strix) Operating System (iOS 10, Android Pie, Windows 10, macOS) My Question or Issue &nbs...
2019-08-16 3:02:36 PM
2019-08-17 5:32:49 PM
Steinheil
Casual Listener
475 Views
2 replies
0 likes
music

475 Views
2 replies
0 likes

Different Equalizer settings depending on playlist

Hi! As a spotify user I love to use the equalizer. I like to adjust the equalizer depending on the kind of songs i'm listening to. (As most of us) However an Idea popped into my head yesterday. I want to be able to save different equalizer settings. ...

Tonyem
Visitor
Hi! As a spotify user I love to use the equalizer. I like to adjust the equalizer depending on the kind of songs i'm listening to. (As most of us) However an Idea popped into my head yesterday. ...
2019-08-17 5:29:48 PM
996 Views
0 replies
3 likes
music
Other

996 Views
0 replies
3 likes

[Desktop][Other] How can i disable Media keys for spotify?

My keyboard is a little broken i think so when i press space it acts like a media key. Its getting really boring now when i cant listen to music while doing other stuff that involves pressing space which is like everything.

Sappmull
Visitor
My keyboard is a little broken i think so when i press space it acts like a media key. Its getting really boring now when i cant listen to music while doing other stuff that involves pressing space w...
2019-08-17 11:53:53 AM
526 Views
0 replies
1 likes
Desktop
Other

526 Views
0 replies
1 likes

Solved!! No video display or controls on Chromecast

PlanPremiumCountryCanadaDeviceGoogle Chromecast 2nd generation, firmware version 1.40.156414. Casting from Google Pixel 3 Android 9 (Pie), Spotify version 8.5.17.676 My Question or IssueSee attached video. This has started within the last week. Casti...

sagesuburbandad
Casual Listener
Plan Premium Country Canada Device Google Chromecast 2nd generation, firmware version 1.40.156414. Casting from Google Pixel 3 Android 9 (Pie), Spotify version 8.5.17.676 My Quest...
2019-08-12 4:07:32 PM
2019-08-16 8:20:43 PM
sagesuburbandad
Casual Listener
2381 Views
2 replies
0 likes

2381 Views
2 replies
0 likes

[Tizen OS] Remote control not working

PlanPremiumCountryGermanyDeviceSamsung Gear SportOperating SystemTizen OS My Question or IssueI am unable change the playback mode to "Remote". After attempting to do so, I see the message "Unable to start Spotify. Connect to Bluetooth to start liste...

Peter_Pan_
Casual Listener
Plan Premium Country Germany Device Samsung Gear Sport Operating System Tizen OS My Question or Issue I am unable change the playback mode to "Remote". After attempting to do so, I s...
2019-08-16 3:07:59 PM
427 Views
0 replies
0 likes
Samsung

427 Views
0 replies
0 likes

Superuser Contribution Some Genius Lyrics and Songs aren’t showing up.

Plan:PremiumCountry:America DeviceiPhone 6sOperating SystemiOS My Question or Issue: Hello, I’d like to report two occurring issues. Sometimes my app will just stop showing Genius Lyrics for some songs. It’s not that the song doesn’t include BTL, bec...

thecorpal
Casual Listener
Plan: Premium Country: America Device iPhone 6s Operating System iOS My Question or Issue: Hello, I’d like to report two occurring issues. Sometimes my app will just ...
2019-06-18 10:42:39 PM
2019-08-16 4:06:19 AM
thecorpal
Casual Listener
2565 Views
2 replies
0 likes
Other

2565 Views
2 replies
0 likes

Google Nest Hub track info & artwork missing

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemAndroid My Question or IssueHi,All of the Spotify artwork and track details have vanished from my Google Nest Hub, to be replaced by a Spotify logo. Everything still plays fine, but all the det...

tomlindley
Casual Listener
Plan Premium Country UK Device Google Nest Hub Operating System Android My Question or Issue Hi, All of the Spotify artwork and track details have vanish...
2019-08-10 8:55:13 PM
2019-08-15 9:25:36 AM
chirp
Casual Listener
1610 Views
2 replies
5 likes
Other

1610 Views
2 replies
5 likes

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