Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
66410 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I try to connect Bixby to my Spotify acc, but it dosent work. Can anyone help me? I have a first gen galaxy watch
I try to connect Bixby to my Spotify acc, but it dosent work. Can anyone help me? I have a first gen galaxy watch
Casual Listener
537 Views
2 replies
0 likes
Avec wi fi obligatoirement ou dans le bus si j'ai télécharger la musique avant ?
Avec wi fi obligatoirement ou dans le bus si j'ai télécharger la musique avant ?
Moderator
173 Views
1 replies
0 likes
My fiance had an acct but I'm trying to add him to mine. His recently closed. How do we access his music with my plan?
My fiance had an acct but I'm trying to add him to mine. His recently closed. How do we access his music with my plan?
Moderator
137 Views
1 replies
0 likes
When my friend invites me to a jam and i accept, everytime a song begins I start 2 minutes and 27 seconds in. This does not occour when i invite him to a jam. It is on my computer.
When my friend invites me to a jam and i accept, everytime a song begins I start 2 minutes and 27 seconds in. This does not occour when i invite him to a jam. It is on my computer.
Spotify Star
871 Views
1 replies
0 likes
PlanPremiumCountryUS DevicePC Operating SystemWindows/Chrome (noticed on Open Spotify) My Question or IssueI've been using the AI DJ, but I've noticed that after a while, when the DJ is supposed to talk, the app will just sit there and do nothing. So...
Plan Premium Country US Device PC Operating System Windows/Chrome (noticed on Open Spotify) My Question or Issue I've been using the AI DJ, but I've noticed that afte...
Moderator
779 Views
5 replies
0 likes
Free accountCountry - India
Free account Country - India
238 Views
0 replies
0 likes
I click the confirm button and it says the site cant be reached
I click the confirm button and it says the site cant be reached
Spotify Star
248 Views
1 replies
0 likes
I have a song imported into spotify. if I press it in any other playlist it works, but it just won't play in my liked numbers. I have this issue both on phone and on my laptop
I have a song imported into spotify. if I press it in any other playlist it works, but it just won't play in my liked numbers. I have this issue both on phone and on my laptop
Casual Listener
231 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S24Operating SystemWindows 10 My Question or IssueLiterally cannot get my playlist in a bottle to show up. It's important to me because one of the ways I keep track of memories is through music, so I was really excit...
Plan Premium Country USA Device Galaxy S24 Operating System Windows 10 My Question or Issue Literally cannot get my playlist in a bottle to show up. It's important to me because one ...
Moderator
1014 Views
1 replies
0 likes
I had a Premium Duo account and was able to play my music through one Amazon echo dot, and my wife on her account could play simultaneously via another (via Amazon household - UK based). We switched to Basic Duo membership today since we do not liste...
I had a Premium Duo account and was able to play my music through one Amazon echo dot, and my wife on her account could play simultaneously via another (via Amazon household - UK based). W...
Casual Listener
465 Views
3 replies
0 likes
Hi,I started Spotify on my Mac, playing on all speakers in the appt. However, when I wanted to stop the music in my Mac ánd in my iphone, it didn't stop when I hit the button in the app (double thingies). The button changed to the triangle. The music...
Hi, I started Spotify on my Mac, playing on all speakers in the appt. However, when I wanted to stop the music in my Mac ánd in my iphone, it didn't stop when I hit the button in the app (double t...
Casual Listener
790 Views
2 replies
0 likes
my account is compromised, every day I receive notification that my account was open I different places of the world, also I can see when im login that my music and device (which is not one of mines obviously) changes at the moment! so what can i do ...
my account is compromised, every day I receive notification that my account was open I different places of the world, also I can see when im login that my music and device (which is not one of mines ...
Spotify Star
407 Views
1 replies
0 likes
It has reached to the point that I feel like that every song except the songs in my playlist is played
It has reached to the point that I feel like that every song except the songs in my playlist is played
Spotify Star
165 Views
1 replies
0 likes
PlanpremiumCountry USA Device(iPhone 11, )Operating System(iOS 18.2.1) My Question or Issuewhen i try to play longer (2plus hours) i get an error message telling me to reload
Plan premium Country USA Device (iPhone 11, ) Operating System (iOS 18.2.1) My Question or Issue when i try to play longer (2plus hours) i get an error message telling me to r...
Moderator
207 Views
1 replies
0 likes
Need to change payment
Need to change payment
Spotify Star
248 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone 12Operating SystemiOS 18My Question or IssueIs there any specific restriction for Kids account where they cannot see playlists when they search?
Plan Premium Country Sweden Device iPhone 12 Operating System iOS 18 My Question or Issue Is there any specific restriction for Kids account where they cannot see playlists when they search?
Moderator
915 Views
3 replies
0 likes
The video used to work and now it doesn't.
The video used to work and now it doesn't.
Moderator
925 Views
1 replies
0 likes
I was listening to my liked titles and then came up a title I never heard, I looked at it and it basically was replaced audio with a totally unrelated song. It was supposed to be Do what you want by lady gaga and R Kelly (https://open.spotify.com/tra...
I was listening to my liked titles and then came up a title I never heard, I looked at it and it basically was replaced audio with a totally unrelated song. It was supposed to be Do what you want by ...
Moderator
286 Views
1 replies
0 likes
Ive logged out of my account and I can't remember my username or email I had for the account
Ive logged out of my account and I can't remember my username or email I had for the account
Gig Goer
331 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceChromeOperating SystemChrome My Question or IssueI'm not sure if it's just me, but this has been happening for the past week. Whenever I use the web version of Spotify on my Chromebook, some features seem to be missing, such...
PlanPremium Country US Device Chrome Operating System Chrome My Question or Issue I'm not sure if it's just me, but this has been happening for the past week. Whenever I use t...
Moderator
538 Views
1 replies
0 likes
