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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 535 Views
  • 4 replies
  • 2 likes
  • Other
  • 535 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17171 Views
  • 8 replies
  • 1 likes
  • Other
  • 17171 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Claiming the Google Home Mini Offer

PlanfamilyCountryUKDevicesamsung galaxy Operating Systemandroid My Question or IssueI've been told I can claim a google home mini but when I follow this link https://www.spotify.com/uk/googlehome/register/ all I see is "Thank you so much!You've alrea...

  • Casual Listener
  • Plan family Country UK Device samsung galaxy 😎 Operating System android   My Question or Issue I've been told I can claim a google home mini but when I follow this link https://w...
  • Katerina
  • Spotify Legend
  • 106141 Views
  • 92 replies
  • 53 likes
  • Premium for Family
  • 106141 Views
  • 92 replies
  • 53 likes

Superuser Contribution Şebnem Paker - Dinle

Why so many songs can not play in our country?For example Şebnem Paker.She is our eurovision song contest contestant and taken third place in 1999.I think that is a big shame.PlanPremiumCountryTurkey

  • Visitor
  • Why so many songs can not play in our country?For example Şebnem Paker.She is our eurovision song contest contestant and taken third place in 1999.I think that is a big shame. Plan Premium Country...
  • Jemi
  • Spotify Legend
  • 952 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 952 Views
  • 1 replies
  • 0 likes

Music is not added to Recently Played

PlanFree/PremiumCountryUKDevicePS4 My Question or IssueI've just listened to some music and none of it has gone on my recently played list.

  • Casual Listener
  • Plan Free/Premium Country UK Device PS4   My Question or Issue I've just listened to some music and none of it has gone on my recently played list.
  • DanifC
  • Composer
  • 717 Views
  • 1 replies
  • 0 likes
  • 717 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two completely different artists merged on Spotify

Hello.Please note that "Sky" progressive rock band page wrongly includes has some EDM tracks from a new artist of the same name.spotify:artist:0JWemE0N1N3nwrtMNg2eMOPlease fix this, thanks.

  • Composer
  • Hello. Please note that "Sky" progressive rock band page wrongly includes has some EDM tracks from a new artist of the same name. spotify:artist:0JWemE0N1N3nwrtMNg2eMO Please fix this, thanks.
  • Guido
  • Spotify Legend
  • 1519 Views
  • 1 replies
  • 0 likes
  • music
  • 1519 Views
  • 1 replies
  • 0 likes

Superuser Contribution You linked the wrong Baby Rose to the Revenge of the Dreamers album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Guido
  • Spotify Legend
  • 842 Views
  • 1 replies
  • 0 likes
  • music
  • 842 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly - how to recover last week's playlist?

Hi, It's Monday morning and Spotify has just gave me a "fresh" release of my Discover Weekly playlist. I did however enjoy last week's too and would love to be able to save it, but I've forgotten the artists and song names. Is there a way to recover ...

  • Regular
  • Hi,   It's Monday morning and Spotify has just gave me a "fresh" release of my Discover Weekly playlist.   I did however enjoy last week's too and would love to be able to save it, but ...
  • Daisy
  • Spotify Legend
  • 730750 Views
  • 97 replies
  • 65 likes
  • music
    Other
  • 730750 Views
  • 97 replies
  • 65 likes

Superuser Contribution Spotify and alexa echo. song stop and start again

Hi, I have problem listening spotify in my amazon echo. When I'm listening, per exemple, a playlist, some songs cut while playing and start from the beggining again, it's random but and is't a little annoyning Any help will be apreciated. thanks in a...

  • Newbie
  • Hi, I have problem listening spotify in my amazon echo. When I'm listening, per exemple, a playlist, some songs cut while playing and start from the beggining again, it's random but and is't a little...
  • Daisy
  • Spotify Legend
  • 44967 Views
  • 60 replies
  • 14 likes
  • 44967 Views
  • 60 replies
  • 14 likes

Superuser Contribution Google Home won't play Spotify music

I just got a google home for Christmas and went to test it out. At first, it worked great and would play music from Spotify just fine. But after a few minutes, I would tell it to play something on Spotify and it would respond with "Playing [insert na...

  • Casual Listener
  • I just got a google home for Christmas and went to test it out. At first, it worked great and would play music from Spotify just fine. But after a few minutes, I would tell it to play something on Sp...
  • Daisy
  • Spotify Legend
  • 33158 Views
  • 23 replies
  • 3 likes
  • 33158 Views
  • 23 replies
  • 3 likes

Can't remove song from queue (Web Player)

Hi,I have a song in queue that I just can't remove. This song appears as playing and even if I play any other song, the song in queue keeps showing as being played, not allowing me to see what is actually being played.This happening in the webplayer ...

  • Visitor
  • Hi, I have a song in queue that I just can't remove. This song appears as playing and even if I play any other song, the song in queue keeps showing as being played, not allowing me to see what is a...
  • JPCoetzee
  • Casual Listener
  • 1073 Views
  • 1 replies
  • 0 likes
  • Other
  • 1073 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playlist will not update

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy S10+, Desktop and LaptopOperating SystemWindows, Android, Web My Question or IssueI have been having a problem with the playlist '00s Rock Anthems' by Spotify. I realised my playlist wasn't updati...

  • Casual Listener
  • Plan Premium Country United Kingdom   Device Samsung Galaxy S10+, Desktop and Laptop Operating System Windows, Android, Web   My Question or Issue I have been having a problem wi...
  • Guido
  • Spotify Legend
  • 1991 Views
  • 1 replies
  • 0 likes
  • music
    Other
    Samsung
  • 1991 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sugarplum Fairy (band) songs removed

PlanPremiumCountrySwedenDeviceiPhone XrMy Question or IssueOnd of my favorite bands, “Sugarplum Fairy” just had multiple songs and albums removed. It’s a fairly small and unknown band but it still has about 10 000 listeners/month. I don’t understand ...

  • Newbie
  • Plan Premium Country Sweden Device iPhone Xr My Question or Issue Ond of my favorite bands, “Sugarplum Fairy” just had multiple songs and albums removed. It’s a fairly small and unknown band b...
  • Guido
  • Spotify Legend
  • 1055 Views
  • 2 replies
  • 0 likes
  • Other
  • 1055 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clicking play on a song plays the song above it.

PlanPremiumCountryUSA DevicePC/Web browser with Chrome. Operating SystemWindows 10 My Question or IssueSo this only happens in my Liked Songs playlist, but say I have Songs 1, 2, and 3 in that order in that playlist. If I click on Song 2 to play it, ...

  • Newbie
  • Plan Premium Country USA   Device PC/Web browser with Chrome.  Operating System Windows 10   My Question or Issue So this only happens in my Liked Songs playlist, but say I ...
  • Guido
  • Spotify Legend
  • 1007 Views
  • 1 replies
  • 0 likes
  • Other
  • 1007 Views
  • 1 replies
  • 0 likes

Log in and playback issues with Xbox one app

I've been trying to get the spotify app to work properly for the past few days, I'm stuck on the login screen. I entered my information properly, hit login, and it doesn't do anything but grey out the button. I've tried using the pairing code multipl...

  • Newbie
  • I've been trying to get the spotify app to work properly for the past few days, I'm stuck on the login screen. I entered my information properly, hit login, and it doesn't do anything but grey o...
  • 503 Views
  • 0 replies
  • 0 likes
  • Other
  • 503 Views
  • 0 replies
  • 0 likes

Amazon Echo - Certain Playlists No Longer Play

We're using a Family Account, with several Amazon Echo devices in the house. There is a "house account" that Amazon has linked, so our cell phones should not interfere. In the last few months, we've been noticing that certain playlists will just no l...

  • Newbie
  • We're using a Family Account, with several Amazon Echo devices in the house.  There is a "house account" that Amazon has linked, so our cell phones should not interfere.   In the last few...
  • nikkiems
  • Casual Listener
  • 1003 Views
  • 2 replies
  • 3 likes
  • Other
  • 1003 Views
  • 2 replies
  • 3 likes

Gift Card

I just got a gift card and typed the code in the link but it didn't get me premium. How do I use it?

  • Casual Listener
  • I just got a gift card and typed the code in the link but it didn't get me premium. How do I use it?
  • nikkiems
  • Casual Listener
  • 661 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Denon S910w no longer on Spotify

I’m in Canada, premium Spotify and for some reason my Denon S910W receiver no longer appears under devices on Spotify (iPhone app, web app, etc). A couple years ago my Pioneer disapeared, which is a know issue, but recently the Denon vanished too. Th...

  • Music Fan
  • I’m in Canada, premium Spotify and for some reason my Denon S910W receiver no longer appears under devices on Spotify (iPhone app, web app, etc).  A couple years ago my Pioneer disapeared, whic...
  • In2survive
  • Music Fan
  • 865 Views
  • 2 replies
  • 0 likes
  • Connect
    Denon
  • 865 Views
  • 2 replies
  • 0 likes

Superuser Contribution Link in podcast episode notes

Hi I have a Podcast and whenever I add a link it never works I listen to another podcast and they have working links how do I make them clickable here’s an example

  • Casual Listener
  • Hi I have a Podcast and whenever I add a link it never works I listen to another podcast and they have working links how do I make them clickable here’s an example 
  • Jemi
  • Spotify Legend
  • 2496 Views
  • 1 replies
  • 0 likes
  • Other
  • 2496 Views
  • 1 replies
  • 0 likes

Solved!! Playlist written with green letters

Hi,One of my playlist is written in green letters, what does it mean?ThanksIn Spanish:una de mis playlist aparece escrita con letras verdes, qué significa?

  • Newbie
  • Hi, One of my playlist is written in green letters, what does it mean? Thanks In Spanish: una de mis playlist aparece escrita con letras verdes, qué significa?  
  • TheDeniseChen
  • Regular
  • 2507 Views
  • 1 replies
  • 0 likes
  • Other
  • 2507 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs on playlist radio that dont fit genre

PlanPaidCountry USA Device(iPhone 8 plus, firetablet, pcOperating System(iOS 12, Android device, Windows 10,etc.) My Question or IssueHi, I am having a problem with some of my spotify radios where the songs that are on it dont match the genre. I have...

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  • Casual Listener
  •   Plan Paid Country USA   Device (iPhone 8 plus, firetablet, pc Operating System (iOS 12, Android device, Windows 10,etc.)   My Question or Issue Hi,  I am havin...
  • ben1989
  • Regular
  • 661 Views
  • 2 replies
  • 1 likes
  • Other
  • 661 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Unlimited works with Airplay?

Hi, I'm on a Spotify Unlimited subscription (I have no desire to go to Premium). My question: can I use Spotify Unlimited with Mac Airplay to play music on a Sonos One speaker?

  • Newbie
  • Hi, I'm on a Spotify Unlimited subscription (I have no desire to go to Premium). My question: can I use Spotify Unlimited with Mac Airplay to play music on a Sonos One speaker?
  • juergengenser
  • Casual Listener
  • 1155 Views
  • 2 replies
  • 0 likes
  • Other
  • 1155 Views
  • 2 replies
  • 0 likes