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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

65355 Views

7 replies

4 likes

  • 65355 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39375 Views

219 replies

20 likes

Other
  • 39375 Views
  • 219 replies
  • 20 likes

Superuser Contribution Why did you take down spotify.me?

Hello! I just found out earlier today that spotify.me (a website from spotify for Brands that shows your statistics about your listening history) now just redirects to the Spotify for Brand homepage. I was wondering why that is.PlanPremium FamilyCoun...

Visitor

Hello! I just found out earlier today that spotify.me (a website from spotify for Brands that shows your statistics about your listening history) now just redirects to the Spotify for Brand homepage....

Elena

Moderator

4394 Views

3 replies

7 likes

Other
  • 4394 Views
  • 3 replies
  • 7 likes

Echo Multi-Room Music - Now Playing out of Sync.

Edit: caught it on video: https://youtu.be/T3t7IouUgTAThis time the issue seemed to happen going from a longer song but shorter song. PlanPremium FamilyCountryUSADevice / OS3 Echo Dots 3rd GenAndroid 10 on Pixel 4xl,Windows 10 Spotify App My Question...

Casual Listener

  Edit: caught it on video: https://youtu.be/T3t7IouUgTA This time the issue seemed to happen going from a longer song but shorter song.   Plan Premium Family Country USA Devic...

petercunning

Visitor

2391 Views

3 replies

1 likes

Connect
Other
  • 2391 Views
  • 3 replies
  • 1 likes

Spotify for Podcasters

PlanPremium Device Macbook Pro late 2016Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi friends. I have a podcast that I use a Squarespace site to host that gets transferred to Spotify via RSS feed. Problem is, the pod...

Visitor

  Plan Premium   Device  Macbook Pro late 2016 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi friends. I have a podcast ...

EthanS1

Community Legend

807 Views

1 replies

0 likes

developers
podcast problem
podcasters
rss feed
  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in with Spotify on Alexa App is not working

PlanPremiumCountryGermanyDeviceAmazon Alexa Echo Dot My Question or Issue I'm trying to play Spotify on the Amazon Alexa Echo Dot. For this I have to log in to the Alexa App with Spotify, but this is not working. Password is definitely correct. There...

Visitor

Plan Premium Country Germany Device Amazon Alexa Echo Dot   My Question or Issue   I'm trying to play Spotify on the Amazon Alexa Echo Dot. For this I have to log in to the Alexa A...

OscarDC

Moderator

851 Views

3 replies

0 likes

Other
  • 851 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black screen on the web player on chrome

PlanPremiumCountryFRANCEOperating SystemWindows 7 Hi,Since last week, the web player doesn't work anymore on my professional computer. The web player displays a black page and there is a Js error (globalThis is not defined) I've already tried, reset ...

Casual Listener

Plan Premium Country FRANCE Operating System Windows 7   Hi, Since last week, the web player doesn't work anymore on my professional computer. The web player displays a black page and th...

Alex

Spotify Legend

5317 Views

6 replies

4 likes

Other
  • 5317 Views
  • 6 replies
  • 4 likes

Superuser Contribution Connection issues with chromecast audio

PlanPremiumCountryGermanyDeviceSamsung Galaxy A50Operating SystemAndroid My Question or IssueI have trouble connecting my chromecast audio with Spotify. When I try to play music and I put the phone away or use another app, the music stops after one m...

Visitor

  Plan Premium Country Germany Device Samsung Galaxy A50 Operating System Android   My Question or Issue I have trouble connecting my chromecast audio with Spotify. When I try to...

Mario

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is it that at the beginning of a song it will pause for 5-10 seconds then continue playing

PlanFree/PremiumCountryunited statesDeviceChromebook Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhy is it that i will be listening to a song and mainly close to the beginning it will pause but will say it is still pla...

Casual Listener

Plan Free/Premium Country united states Device Chromebook  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue why is it that i will be listening ...

Elena

Moderator

425 Views

1 replies

0 likes

Other
  • 425 Views
  • 1 replies
  • 0 likes

Speaker issues

I'm not sure if anyone else has had this issue but I run my setup through my stereo. Basically my xbox one is hdmi to my tv and my tv sends all noise through to my stereo via a cable from headphone Jack. Doesnt matter what I use I've never had any pr...

Newbie

I'm not sure if anyone else has had this issue but I run my setup through my stereo. Basically my xbox one is hdmi to my tv and my tv sends all noise through to my stereo via a cable from headphone J...

573 Views

0 replies

0 likes

Music Discussion
  • 573 Views
  • 0 replies
  • 0 likes

Why does Spotify cut the ending out of certain songs?

So I've noticed certain songs won't have all of their content. A perfect example is Autumn Effect by 10 Years. On Spotify, it's only around 4 1/2 minutes. On Pandora, it's at it's correct 10 minute runtime. But Spotify does it for a variety of songs,...

Visitor

So I've noticed certain songs won't have all of their content. A perfect example is Autumn Effect by 10 Years. On Spotify, it's only around 4 1/2 minutes. On Pandora, it's at it's correct 10 minute r...

704 Views

0 replies

0 likes

Other
  • 704 Views
  • 0 replies
  • 0 likes

How do I skip songs without Spotify thinking I dislike them?

I just learned that Spotify thinks you don't like a song when you skip it!? Maybe I'm just weird, but the only songs I skip in my playlists are the ones I like the most. If you listen to a song too much then it becomes repetitive, you get used to it ...

Casual Listener

 I just learned that Spotify thinks you don't like a song when you skip it!? Maybe I'm just weird, but the only songs I skip in my playlists are the ones I like the most. If you listen to a song...

681 Views

0 replies

0 likes

Playlists
  • 681 Views
  • 0 replies
  • 0 likes

Changing Devices

PlanFree/PremiumPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone6laptopGoogle Home MiniOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10iOS 12 My Question or IssueWhen I play a playlist and select shuffl...

Gig Goer

Plan Free/Premium Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone6 laptop Google Home Mini Operating System (iOS 10, Android Oreo, Windows 10,etc....

318 Views

0 replies

0 likes

Other
  • 318 Views
  • 0 replies
  • 0 likes

desconexion spotify y google home, DESESPERANTE

Hola, estoy teniendo un problema. La transmision con mi Chromecast usando Spotify y google home se pausa constantemente. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Primero tarda mucho en conectarse con el dispositivo. Lu...

Visitor

Hola, estoy teniendo un problema. La transmision con mi Chromecast usando Spotify y google home se pausa constantemente. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Prime...

1788 Views

0 replies

2 likes

desconexion
google gome
se corta
  • 1788 Views
  • 0 replies
  • 2 likes

Superuser Contribution [Fire TV Stick 4K] Spotify is cycling through every track I recently played.

Device: Fire TV Stick 4KPlan: Student PremiumCountry/Language: Germany/German I don't often use my Fire TV stick for Spotify. I mainly use Spotify on my phone (android). However, when I want to play music on my Fire TV stick, the view that shows the ...

Visitor

  Device: Fire TV Stick 4K Plan: Student Premium Country/Language: Germany/German   I don't often use my Fire TV stick for Spotify. I mainly use Spotify on my phone (android). However,...

Mihail

Spotify Legend

3395 Views

2 replies

1 likes

Music
  • 3395 Views
  • 2 replies
  • 1 likes

Amazon Echo Link no longer working with Spotify (not appearing on "Connect to a Device")

My Amazon Echo Link worked just fine with the Spotify PC/Win 10 desktop app until today (5/25/20), when I installed the recent Spotify update. Now my EchoLink device does not appear in the "Connect to a device" options (I can still see my Echo Dots a...

Casual Listener

My Amazon Echo Link worked just fine with the Spotify PC/Win 10 desktop app until today (5/25/20), when I installed the recent Spotify update. Now my Echo Link device does not appear in the "Connect...

EchoLinkUser

Casual Listener

1065 Views

1 replies

1 likes

Other
  • 1065 Views
  • 1 replies
  • 1 likes

Superuser Contribution Onkyo C-N7050 not appearing in device list

Hello I have a Onkyo C-N7050 Network CD player that I am trying to connect to. It is not appearing in the available devices list on either my PC (Windows 10) or my android phone and tablet. Does anyone else have this issue, is my device no longer sup...

Visitor

Hello   I have a Onkyo C-N7050 Network CD player that I am trying to connect to.  It is not appearing in the available devices list on either my PC (Windows 10) or my android phone and ta...

cavernicolas

Newbie

1420 Views

2 replies

0 likes

Onkyo
  • 1420 Views
  • 2 replies
  • 0 likes

Superuser Contribution Video platform?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) M...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro lat...

Xenia

Moderator

660 Views

3 replies

0 likes

Other
  • 660 Views
  • 3 replies
  • 0 likes

Superuser Contribution Build an Spotify app for LG Web OS TV

Hi Spotify.We need a app for LG Web OS TV.All popular app is Available on LG Content Store but I didn't find Spotify.Thank you for following up this problem for people like us who use this TV.

Casual Listener

Hi Spotify. We need a app for LG Web OS TV. All popular app is Available on LG Content Store but I didn't find Spotify. Thank you for following up this problem for people like us who use this TV.

LordHero

Casual Listener

1385 Views

2 replies

0 likes

problem
  • 1385 Views
  • 2 replies
  • 0 likes

Counting social media shares

My Question or IssueHow are shares of a song counted? Does simply clicking “copy link” count as a share or does that link then have to be used somehow via text, social media, etc. for it to count as a share?

Visitor

My Question or Issue How are shares of a song counted?  Does simply clicking “copy link” count as a share or does that link then have to be used somehow via text, social media, etc. for it to c...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to sort playlist for everyone?

My Question or Issue I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it is only sorted on that 1 device. What should I do to sort it...

Visitor

My Question or Issue   I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it ...

Yordan

Moderator

2637 Views

3 replies

0 likes

Samsung
Sony
  • 2637 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify For Artist Shows 1 Stream

When i use spotify for artists on the live count it shows me 293 streams on my song, everywhere else where streams are listed it shows me 1.

Visitor

When i use spotify for artists on the live count it shows me 293 streams on my song, everywhere else where streams are listed it shows me 1.     

Mario

Spotify Legend

414 Views

1 replies

0 likes

Music
  • 414 Views
  • 1 replies
  • 0 likes