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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1356 Views
  • 13 replies
  • 4 likes
  • Other
  • 1356 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17512 Views
  • 8 replies
  • 1 likes
  • Other
  • 17512 Views
  • 8 replies
  • 1 likes

Solved!! No video display or controls on Chromecast

PlanPremiumCountryCanadaDeviceGoogle Chromecast 2nd generation, firmware version 1.40.156414. Casting from Google Pixel 3 Android 9 (Pie), Spotify version 8.5.17.676 My Question or IssueSee attached video. This has started within the last week. Casti...

  • Casual Listener
  • Plan Premium Country Canada Device Google Chromecast 2nd generation, firmware version 1.40.156414.  Casting from Google Pixel 3 Android 9 (Pie), Spotify version 8.5.17.676   My Quest...
  • sagesuburbandad
  • Casual Listener
  • 2389 Views
  • 2 replies
  • 0 likes
  • 2389 Views
  • 2 replies
  • 0 likes

[Tizen OS] Remote control not working

PlanPremiumCountryGermanyDeviceSamsung Gear SportOperating SystemTizen OS My Question or IssueI am unable change the playback mode to "Remote". After attempting to do so, I see the message "Unable to start Spotify. Connect to Bluetooth to start liste...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Gear Sport Operating System Tizen OS   My Question or Issue I am unable change the playback mode to "Remote". After attempting to do so, I s...
  • 431 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 431 Views
  • 0 replies
  • 0 likes

Superuser Contribution Some Genius Lyrics and Songs aren’t showing up.

Plan:PremiumCountry:America DeviceiPhone 6sOperating SystemiOS My Question or Issue: Hello, I’d like to report two occurring issues. Sometimes my app will just stop showing Genius Lyrics for some songs. It’s not that the song doesn’t include BTL, bec...

  • Casual Listener
  • Plan: Premium Country: America   Device iPhone 6s Operating System iOS   My Question or Issue:   Hello, I’d like to report two occurring issues. Sometimes my app will just ...
  • thecorpal
  • Casual Listener
  • 2570 Views
  • 2 replies
  • 0 likes
  • Other
  • 2570 Views
  • 2 replies
  • 0 likes

Google Nest Hub track info & artwork missing

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemAndroid My Question or IssueHi,All of the Spotify artwork and track details have vanished from my Google Nest Hub, to be replaced by a Spotify logo. Everything still plays fine, but all the det...

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  • Casual Listener
  •       Plan Premium Country UK Device Google Nest Hub Operating System Android   My Question or Issue Hi, All of the Spotify artwork and track details have vanish...
  • chirp
  • Casual Listener
  • 1617 Views
  • 2 replies
  • 5 likes
  • Other
  • 1617 Views
  • 2 replies
  • 5 likes

Solved!! Album art and playlist info missing when casting to chromecast

I've been using the Chromecast to to play music too, but in the last day or so, when info it, I only get a Spotify logo come up. The music all plays but I can no longer see the playlist info and the album art / song / artist information. I've had a f...

  • Casual Listener
  • I've been using the Chromecast to to play music too, but in the last day or so, when info it, I only get a Spotify logo come up. The music all plays but I can no longer see the playlist info and the ...
  • koopa79
  • Casual Listener
  • 3075 Views
  • 12 replies
  • 1 likes
  • 3075 Views
  • 12 replies
  • 1 likes

[Ford Sync3] Spotify stops AppLink Support?

Hi, I'm wondering why the newest Update (8.4.38) stops support for this interface without a comment. It worked steadily better until I was even very satisfied with the function in the last 3 months. Now that it works really well and Ford has also wor...

  • Casual Listener
  • Hi,   I'm wondering why the newest Update (8.4.38) stops support for this interface without a comment.   It worked steadily better until I was even very satisfied with the function...
  • Chuckq
  • Visitor
  • 3094 Views
  • 5 replies
  • 3 likes
  • Ford SYNC
  • 3094 Views
  • 5 replies
  • 3 likes

Superuser Contribution [Desktop] Equalizer for the Desktop Version

PlanpremiumCountrysweden Deviceacer swift Operating System windows 10 pro (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan premium Country sweden   Device acer swift   Operating System windows 10 pro   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • trgrr
  • Casual Listener
  • 780 Views
  • 3 replies
  • 0 likes
  • music
  • 780 Views
  • 3 replies
  • 0 likes

Spotify broke Firefox ESR support again

PlanFreeCountryUSDevice Operating SystemWindows 10 My Question or IssueSpotify once again broke support for latest Firefox ESR release. Using 60.8.0 it's no longer working. Using 60.7.0 yesterday it worked perfectly fine. This has happened in the pas...

  • Regular
  • Plan Free Country US Device   Operating System Windows 10   My Question or Issue Spotify once again broke support for latest Firefox ESR release.  Using 60.8.0 it's no longer...
  • 481 Views
  • 0 replies
  • 2 likes
  • Other
  • 481 Views
  • 0 replies
  • 2 likes

Google Speaker Group Issues

Hi Guys, so I've had a google home mini for some time now. I use spotify on it a lot also. I have recently got another. Problem is im trying to set up a speaker group on the google app. Selecting the speaker group within spotify cuts off one of the h...

  • Newbie
  • Hi Guys, so I've had a google home mini for some time now. I use spotify on it a lot also. I have recently got another. Problem is im trying to set up a speaker group on the google app. Selecting the...
  • 587 Views
  • 0 replies
  • 0 likes
  • 587 Views
  • 0 replies
  • 0 likes

Alexa spotify connect prefereer speaker

Hello, Is there a possibility to choose a prefered speaker for spotify on Amazon Alexa. I have a Denon receiver witch had spotify connect and I want to use my Amazon echo dot to control it. It would be Nice if there was a possibility to choose the De...

  • Visitor
  • Hello,    Is there a possibility to choose a prefered speaker for spotify on Amazon Alexa. I have a Denon receiver witch had spotify connect and I want to use my Amazon echo dot to contro...
  • 895 Views
  • 0 replies
  • 3 likes
  • Connect
    Denon
  • 895 Views
  • 0 replies
  • 3 likes

I can't find the podcast that I recently published

Hi! I've just published a podcast named Halimun using Anchor App about one hour ago, but I can't find it on Spotify. Any idea to solve this?This is my Podcast link :https://open.spotify.com/show/52Ts9e9GrF0isejtSG4Sxe

  • Visitor
  • Hi! I've just published a podcast named Halimun using Anchor App about one hour ago, but I can't find it on Spotify. Any idea to solve this? This is my Podcast link : https://open.spotify.com/show/...
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

My Spotify account is linked to a different PlayStation account

Hi, my Spotify account is linked to a PlayStation network account, but I don't know who's. I don't know how to remove it from an account I don't have access to. thanks!

  • Newbie
  • Hi, my Spotify account is linked to a PlayStation network account, but I don't know who's. I don't know how to remove it from an account I don't have access to.   thanks!
  • Pepapig
  • Visitor
  • 955 Views
  • 2 replies
  • 0 likes
  • 955 Views
  • 2 replies
  • 0 likes

Queued song keeps starting when playing new sessions

PlanPremiumCountrySwedenDeviceiPhone X (direct play and bluetooth play to Ford Sync, Mac desktop client, Denon Spotify ConnectOperating SystemAll up to date My Question or IssueA while ago I queued a song (Glad Hes Gone Major Lazer Extended Remix by ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone X (direct play and bluetooth play to Ford Sync, Mac desktop client, Denon Spotify Connect Operating System All up to date   My Question or Issu...
  • DanifC
  • Composer
  • 1120 Views
  • 3 replies
  • 0 likes
  • Connect
    Denon
    Ford SYNC
    Other
  • 1120 Views
  • 3 replies
  • 0 likes

Particular playlist radio station cannot be started

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 355 Views
  • 0 replies
  • 0 likes
  • Other
  • 355 Views
  • 0 replies
  • 0 likes

Solved!! [Daily Mix] Description missing - tracklist-header.daily-mix-description

PlanPremiumCountryGermanyDeviceDell LatituteOperating SystemUbuntu 18.04.3 LTS My Question or IssueWhen opening any of my Daily Mix instead of the description this placeholder is shown: tracklist-header.daily-mix-description

  • Casual Listener
  • Plan Premium Country Germany Device Dell Latitute Operating System Ubuntu 18.04.3 LTS   My Question or Issue When opening any of my Daily Mix instead of the description this placeholde...
  • DasHasan
  • Casual Listener
  • 736 Views
  • 2 replies
  • 0 likes
  • 736 Views
  • 2 replies
  • 0 likes

Unable to see and play songs, on both Mac and Web player

Hello! Having issues with playing songs via Spotify Desktop App and Spotify Web player on my Macbook Pro, though it actually works fine on my Samsung S8 phone> ## Some of my basic details Plan: PremiumCountry: SingaporeDevice: MacBook Pro Operating...

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  • Visitor
  • Hello!    Having issues with playing songs via Spotify Desktop App and Spotify Web player on my Macbook Pro, though it actually works fine on my Samsung S8 phone>    <De...
  • 386 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 386 Views
  • 0 replies
  • 1 likes

Solved!! Album art missing on Chromecast

When I cast to Chromecast the Spotify logo shows up, but I am no longer seeing the album art or any of the other "controls" that usually shows up on the TV. It just stays on the Spotify logo. Music plays, but no artwork. Others have reported a simila...

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  • Casual Listener
  • When I cast to Chromecast the Spotify logo shows up, but I am no longer seeing the album art or any of the other "controls" that usually shows up on the TV. It just stays on the Spotify logo. Music p...
  • sagesuburbandad
  • Casual Listener
  • 5668 Views
  • 15 replies
  • 1 likes
  • 5668 Views
  • 15 replies
  • 1 likes

Chromecast not showing Spotify content

PlanPremiumCountrySouth AfricaDeviceChromecastOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTill a few days ago my Chromecast was showing the Spotify content on the screen. Now all that shows is the Spotify startup logo....

  • Visitor
  • Plan Premium Country South Africa Device Chromecast Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Till a few days ago my Chromecast was showing t...
  • 427 Views
  • 0 replies
  • 1 likes
  • 427 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlist Bug

Hey, you can see in the pic that there is a song (Lecker Lecker) that is grey and i cant delete from my Playlist. What can i do... When i shufle the Playlist the song cant play but i also cant delete it out of the Playlist.

  • Casual Listener
  • Hey,    you can see in the pic that there is a song (Lecker Lecker) that is grey and i cant delete from my Playlist. What can i do...   When i shufle the Playlist the song cant pla...
  • Katerina
  • Spotify Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • music
  • 525 Views
  • 3 replies
  • 0 likes

"Add to queue" automatically starts playlist.

PlanPremium DeviceSamsung Galaxy S6 / Windows desktop playerOperating SystemAndroid 8 / Windows 10 My Question or IssueI have a tendensy to listen to podcasts, but prefer to jumble it all up with some music. So I used to just press play on a playlist...

  • Visitor
  • Plan Premium   Device Samsung Galaxy S6 / Windows desktop player Operating System Android 8 / Windows 10   My Question or Issue I have a tendensy to listen to podcasts, but prefer ...
  • 473 Views
  • 0 replies
  • 0 likes
  • Other
  • 473 Views
  • 0 replies
  • 0 likes