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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11974 Views
  • 80 replies
  • 9 likes
  • Other
  • 11974 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20467 Views
  • 9 replies
  • 2 likes
  • Other
  • 20467 Views
  • 9 replies
  • 2 likes

Solved!! Picture-in-picture music album. (Chrome)

PlanPremiumCountryIndonesiaDeviceASUSTeK COMPUTER INC.Operating SystemMicrosoft Windows 10 Home Single Language | Version 1909 My Question or IssueIs the Picture-in-picture music album feature on Web Player no longer available?

  • Casual Listener
  • Plan Premium Country Indonesia Device ASUSTeK COMPUTER INC. Operating System Microsoft Windows 10 Home Single Language | Version 1909   My Question or Issue Is the Picture-in-picture m...
  • AgusFadillhSa17
  • Casual Listener
  • 2496 Views
  • 1 replies
  • 0 likes
  • Other
  • 2496 Views
  • 1 replies
  • 0 likes

Public Playlist doesn't appear on a profile

Hello, I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link: https://open.spotify.com/playlist/3HM1NaOoiWBhIZVkn6w4I9?si=Y5...

  • Visitor
  • Hello,   I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link:&nb...
  • 366 Views
  • 0 replies
  • 0 likes
  • Other
  • 366 Views
  • 0 replies
  • 0 likes

Can't find Facebook friends

Hi, I'm trying to use the Find Friends feature in Spotify for Windows 10. I can input my Facebook login information (including 2FA), but then it says "Sorry, we couldn't load friends to follow." I've already tried it multiple times, in multiple diffe...

  • Newbie
  • Hi, I'm trying to use the Find Friends feature in Spotify for Windows 10. I can input my Facebook login information (including 2FA), but then it says "Sorry, we couldn't load friends to follow." &nb...
  • 462 Views
  • 0 replies
  • 0 likes
  • Other
  • 462 Views
  • 0 replies
  • 0 likes

Superuser Contribution New podcast episode keeps disappearing from the platform.

PlanPremiumCountryBrazilDeviceAllOperating SystemAll My Question or IssueI published a new episode of my podcast today on Anchor. The episode showed up on every platform but Spotify.I changed the time of publishing on Anchor, then the episode appeare...

  • Casual Listener
  • Plan Premium Country Brazil Device All Operating System All   My Question or Issue I published a new episode of my podcast today on Anchor. The episode showed up on every platform but ...
  • caiohspirandell
  • Casual Listener
  • 606 Views
  • 2 replies
  • 0 likes
  • Other
  • 606 Views
  • 2 replies
  • 0 likes

Spotify community search pages are not loading in mobile safari

I’m trying to use the support pages to research a problem. ie. Ongoing Issues list. Page one of the list does display the recent posts. Although, trying to go to page 2+ only displays an empty page with an error message. “This widget could not be dis...

  • Regular
  • I’m trying to use the support pages to research a problem. ie. Ongoing Issues list.  Page one of the list does display the recent posts.  Although, trying to go to page 2+ only displays an ...
  • Billy-J
  • Spotify Star
  • 753 Views
  • 5 replies
  • 0 likes
  • 753 Views
  • 5 replies
  • 0 likes

[iOS] Playlist cover problem on Instagram

PlanPremiumCountryTurkeyDeviceIphone 7Operating System13.5.1 My Question or Issue A little while ago i made artwork for my playlist and removed it by Computer, then i waited a while so my mobile spotify could uptade itself, but when i tried to share ...

17E8AAF8-5D3F-44B9-94A4-887A37010657.jpeg 5F3340C7-969A-4F16-83D5-1B410C9BF6BA.png B87FB54D-C536-41C0-B4BD-434923C8AAAC.jpeg
  • Newbie
  • Plan Premium Country Turkey Device Iphone 7 Operating System 13.5.1   My Question or Issue   A little while ago i made artwork for my playlist and removed it by Computer, then i ...
  • 359 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 359 Views
  • 0 replies
  • 0 likes

BMW connected drive issue with recent spotify app update 8.5.40

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 13.3 My Question or IssueThe music plays and the track name and picture comes up when I first connect to the car (bluetooth) but when I skip to the next song, the track name doesnt refresh ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone X Operating System iOS 13.3   My Question or Issue The music plays and the track name and picture comes up when I first connect to the car ...
  • Joannesb
  • Visitor
  • 1638 Views
  • 4 replies
  • 5 likes
  • Other
  • 1638 Views
  • 4 replies
  • 5 likes

Wrong Song playing on Google Devices Despite Confirmation

PlanFree/PremiumCountryUSA DeviceGoogle Home Hub/Google Home Mini My Question or IssueMy three Google Hubs confirm the correct song by restating it to me, but then play a different song... Though similarly titled. Like, will request "Animal Sounds by...

  • Visitor
  • Plan Free/Premium Country USA   Device Google Home Hub/Google Home Mini   My Question or Issue My three Google Hubs confirm the correct song by restating it to me, but then play a ...
  • Mmmels
  • Casual Listener
  • 853 Views
  • 1 replies
  • 0 likes
  • music
  • 853 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative playlist disappeared or removed

Hi everyone, since yesterday I noticed that my collaborative playlist has disappeared from my profile and even trying to recover it from the Spotify account section, it appears as if I have never deactivated anything.Could it be that someone has dele...

  • Casual Listener
  • Hi everyone, since yesterday I noticed that my collaborative playlist has disappeared from my profile and even trying to recover it from the Spotify account section, it appears as if I have neve...
  • Mario
  • Spotify Legend
  • 5403 Views
  • 5 replies
  • 1 likes
  • Account
    Security
  • 5403 Views
  • 5 replies
  • 1 likes

I’ve been “silenced” :/ I only wanted to know why.

I’ve been giving you guys money for ages now. Now I start posting on your Facebook page to make more people swear of how you’re throwing thousands of artists under the bus by randomly stopping support of third party apps and never giving any straight...

  • Music Fan
  • I’ve been giving you guys money for ages now. Now I start posting on your Facebook page to make more people swear of how you’re throwing thousands of artists under the bus by randomly stopping suppor...
  • 496 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 496 Views
  • 0 replies
  • 0 likes

Spotify Status not showing up on discord

PlanFreeCountryUSADeviceIphone 7Operating SystemiOS 13My issuespotify status doesnt appear on discord and i have read other posts similar to my situation and tried the solutions but none of them worked. I restarted my device, deleted and redownloaded...

  • Visitor
  • Plan Free Country USA Device Iphone 7 Operating System iOS 13 My issue spotify status doesnt appear on discord and i have read other posts similar to my situation and tried the solutions but...
  • 360 Views
  • 0 replies
  • 0 likes
  • Other
  • 360 Views
  • 0 replies
  • 0 likes

Solved!! Can't listen to NPR podcasts

PlanPremiumCountryBoliviaDeviceDesktop, Web, Huawei Mate 10Operating SystemMacOS, Linux, Android My Question or IssueI'm subscribed to a number of NPR podcasts but I have not been able to even list any of their episodes from the time I subscribed. It...

  • Regular
  • Plan Premium Country Bolivia Device Desktop, Web, Huawei Mate 10 Operating System MacOS, Linux, Android   My Question or Issue I'm subscribed to a number of NPR podcasts but I have not...
  • SwedenGuy1
  • Visitor
  • 8064 Views
  • 8 replies
  • 2 likes
  • Other
  • 8064 Views
  • 8 replies
  • 2 likes

Poor design or bug of Community?

I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still get the same errors.Then I go to my community acco...

  • Casual Listener
  • I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still...
  • Luan
  • Spotify Star
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 521 Views
  • 1 replies
  • 0 likes

Contact user for playlist change

Hey guys,Recently my favorite playlist I've been listening to for months has been changed, where hundreds of songs are removed. I would like to ask the user if that person still has the songs somewhere so I can continue listening to it. The user is K...

  • Visitor
  • Hey guys, Recently my favorite playlist I've been listening to for months has been changed, where hundreds of songs are removed. I would like to ask the user if that person still has the songs som...
  • 405 Views
  • 0 replies
  • 0 likes
  • Other
  • 405 Views
  • 0 replies
  • 0 likes

Superuser Contribution Black lives matter REMOVAL

I feel black lives matter is a playlist only directed towards the black communities. This is racists and derogatory towards whites, hispanics, asians, etc. There are many playlists with african-american artists, so this playlist is just a slap in the...

  • Casual Listener
  • I feel black lives matter is a playlist only directed towards the black communities. This is racists and derogatory towards whites, hispanics, asians, etc. There are many playlists with african-ameri...
  • abbeygirl64
  • Music Fan
  • 5860 Views
  • 30 replies
  • 59 likes
  • All Platforms
  • 5860 Views
  • 30 replies
  • 59 likes

Superuser Contribution [All Platforms]Make shuffle a per-device setting

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or IssueI'm using an Amazon Echo dot as an alarm clock, and I would like to get it playing a random song from a playlist when I wake up. However, shuffle is either on or off globally with S...

  • Gig Goer
  • Plan Premium Country UK Device All Operating System All   My Question or Issue I'm using an Amazon Echo dot as an alarm clock, and I would like to get it playing a random song from a p...
  • Mario
  • Spotify Legend
  • 632 Views
  • 1 replies
  • 0 likes
  • Other
  • 632 Views
  • 1 replies
  • 0 likes

[Other] Alexa, I can't find songs by artist on Spotify

Hi everyone. I have an eco dot 3 gen and it was working ok. Suddenly before a week Alexa said all the time i ask to play a song "I can't find songs by artist (no matter who) on Spotify"I've already check here the solutions and change to UK but still ...

  • Visitor
  • Hi everyone.  I have an eco dot 3 gen and it was working ok.  Suddenly before a week Alexa said all the time i ask to play a song "I can't find songs by artist (no matter who) on Spotify"...
  • 315 Views
  • 0 replies
  • 0 likes
  • Other
  • 315 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is pretty much the same

PlanPremiumCountryBrasilDeviceXiaomi redmi 6Operating SystemAndroid 9 My Question or IssueSorry for the possibly bad english I've been using spotify for the last 5-6 yearsSince then, the UI has changed a bit, some new features have been added/impleme...

  • Newbie
  • Plan Premium Country Brasil Device Xiaomi redmi 6 Operating System Android 9   My Question or Issue Sorry for the possibly bad english   I've been using spotify for the last 5-6...
  • Elena
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • music
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Radio and Similar Artist Dissappeared From My Artist Page

the first two month i uploaded my songs my radio and similar artist part was there but after some time it dissappeared idk why. My artist name is Borsayt

  • Visitor
  • the first two month i uploaded my songs my radio and similar artist part was there but after some time it dissappeared idk why. My artist name is Borsayt
  • Mario
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Other
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable To Access Album

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI used to listen to this album but for some reason I am unable to now and was wondering why:) https://open.spotify.com/album/0FYleVYJRr4O5tELl0y7pj?si=yAwYrp...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I used to listen to this album but for some reason I am unable to now and wa...
  • Elena
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 366 Views
  • 1 replies
  • 0 likes