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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61418 Views

7 replies

4 likes

  • 61418 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38558 Views

215 replies

19 likes

Other
  • 38558 Views
  • 215 replies
  • 19 likes

Superuser Contribution List Buzzsprout Podcast

I have submitted a podcast to Spotify from Buzzsprout using the Buzzsprout / Spotify integration. It has been four days and I have not been able to find the podcast or use the link that Buzzsprout put on the podcast webpage.Does anyone know how or wh...

Visitor

I have submitted a podcast to Spotify from Buzzsprout using the Buzzsprout / Spotify integration.  It has been four days and I have not been able to find the podcast or use the link that Buzzspr...

Mario

Spotify Legend

659 Views

1 replies

0 likes

Other
  • 659 Views
  • 1 replies
  • 0 likes

Purposefully inconveniencing users is a *bleep* tactic.

Hey! So I use Spotify all the time on my Xbox, and PC, both for free. Now, both of those are great. They work perfectly for what I want them to do, and are a great experience. I don't at all mind the ads, because i mean, it's a much better service co...

Visitor

Hey! So I use Spotify all the time on my Xbox, and PC, both for free. Now, both of those are great. They work perfectly for what I want them to do, and are a great experience. I don't at all mind the...

704 Views

0 replies

0 likes

Android
Subscription
  • 704 Views
  • 0 replies
  • 0 likes

Volume on my Echo Dot doesn’t change

PlanPremiumCountryItaly DeviceEcho Dot, iPhone X, ComputerOperating SystemiOS 13, Windows 10 My Question or IssueIf both my iPhone app and my Desktop Spotify application are open, if I’m trying to change the Spotify Echo Dot volume from my iPhone it ...

Newbie

  Plan Premium Country Italy   Device Echo Dot, iPhone X, Computer Operating System iOS 13, Windows 10   My Question or Issue If both my iPhone app and my Desktop Spotify a...

629 Views

0 replies

0 likes

Other
  • 629 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS][Other] Spotify Kids should stop playing after the last track of an album

When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the album (like it is handled in the regular Spotify a...

Casual Listener

When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the...

Petya

Community Legend

2390 Views

5 replies

3 likes

iOS
Other
  • 2390 Views
  • 5 replies
  • 3 likes

Superuser Contribution "Opps something went wrong"

DeviceChromebook 11Operating SystemChrome OS For a few days now i've had this problem. When i try to load my playlist it only load around three quarters before saying "Opps something went wrong reload page". First i thougt it was a problem that my sp...

Casual Listener

Device Chromebook 11 Operating System Chrome OS   For a few days now i've had this problem. When i try to load my playlist it only load around three quarters before saying "Opps something w...

lilbeta823

Visitor

11829 Views

8 replies

1 likes

Other
  • 11829 Views
  • 8 replies
  • 1 likes

Superuser Contribution Lost a lot of functionality

Since the new update, the app lost a lot of functionality.-I can't add songs to the queue, if I select a song, it starts playing the song immediately.- I can't add songs to a playlist- I can't like/dislike songs- I can't view the current song played,...

Casual Listener

Since the new update, the app lost a lot of functionality. -I can't add songs to the queue, if I select a song, it starts playing the song immediately. - I can't add songs to a playlist - I can't ...

KathyBryce

Newbie

842 Views

3 replies

3 likes

Samsung
TV
  • 842 Views
  • 3 replies
  • 3 likes

Spotify refuses to pick up playlist on Xbox One app

My Question or IssueThe Xbox One app is, frankly, awful. First up, I can't sort my playlists. This means I'm stuck MANUALLY SCROLLING THROUGH THEM if I want to find a song, which is not convenient when trying to play a game or whatever. So obvious an...

Regular

  My Question or Issue The Xbox One app is, frankly, awful. First up, I can't sort my playlists. This means I'm stuck MANUALLY SCROLLING THROUGH THEM if I want to find a song, which is not con...

1221 Views

0 replies

0 likes

Other
  • 1221 Views
  • 0 replies
  • 0 likes

Top 50 and Viral 50 Country Information

Plan: Premium (Student)Country: United StatesDevice: Laptop (Nitro 5)Operating System: Windows 10My Question or IssueI joined Spotify Saturday and I have absolutely loved the Top 50 and Viral 50 charts for each country. As an anthropology major with ...

Casual Listener

Plan: Premium (Student) Country: United States Device: Laptop (Nitro 5) Operating System: Windows 10 My Question or Issue I joined Spotify Saturday and I have absolutely loved the...

porazonycreeper

Music Fan

880 Views

1 replies

1 likes

Other
  • 880 Views
  • 1 replies
  • 1 likes

Top 50 and Viral 50

Plan: Premium StudentCountry: United StatesDevice: Nitro 5 LaptopOperating System: Windows 10My Question or IssueI'm wondering if there is a way to permanently add the music from a Top 50 or Viral 50 chart. As an anthropology major who is particularl...

Casual Listener

Plan: Premium Student Country: United States Device: Nitro 5 Laptop Operating System: Windows 10 My Question or Issue I'm wondering if there is a way to permanently add the music from a Top...

719 Views

0 replies

0 likes

Music
Other
  • 719 Views
  • 0 replies
  • 0 likes

Appears On Broken

Appears on spotify artists page shows old artist releases firstIt worked fine a week ago, but now it's broken. New releases should be first.

Visitor

Appears on spotify artists page shows old artist releases first It worked fine a week ago, but now it's broken. New releases should be first.

329 Views

0 replies

0 likes

Music
  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t play Spotify on my Sonos speakers. Connection to Spotify has been lost.

I can connect to cheap Bluetooth speakers no problem. I can connect through AmazonMusic, SoundCloud and Bandcamp to my Sonos speakers. Not through Spotify. I’ve disconnected the Sonos and Spotify apps countless times. I’ve removed cache and removed a...

Casual Listener

I can connect to cheap Bluetooth speakers no problem. I can connect through AmazonMusic, SoundCloud and Bandcamp to my Sonos speakers. Not through Spotify.  I’ve disconnected the Sonos and Spoti...

Peter

Spotify Legend

5236 Views

7 replies

0 likes

  • 5236 Views
  • 7 replies
  • 0 likes

"New Music Friday" Playlist Not Loading

PlanFreeDeviceMacBook Pro 2019 My Question or IssueAll of my other playlists load properly, but when I click on the New Music Friday one I only get an error message (in attached image). However, no matter how many times I reload nothing happens. Is a...

Casual Listener

Plan Free Device MacBook Pro 2019     My Question or Issue All of my other playlists load properly, but when I click on the New Music Friday one I only get an error message (in attac...

Sebasty

Community Legend

929 Views

1 replies

0 likes

Music
  • 929 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] PS3 says Error connecting to Spotify after login attempt

I can’t use Spotify on my PlayStation 3 After attempting to login I continuously get the error message “error connecting to Spotify please try again later”. I tried several Options suggested on different help sites. I tried unlinking and relinking my...

Visitor

I can’t use Spotify on my PlayStation 3   After attempting to login I continuously get the error message “error connecting to Spotify please try again later”. I tried several Options suggested...

792 Views

0 replies

1 likes

All Platforms
Connect
  • 792 Views
  • 0 replies
  • 1 likes

Alexa can't find album that is for sure on Spotify

I am an artist and my album, Chickering Sunday is on Spotify. Up until a few weeks ago, it was possible to say, "Alexa, play songs by Carson Whitsett Jr." and she would happily oblige. Now, when asked, Alexa responds one of two ways:1) Music by Carso...

Visitor

I am an artist and my album, Chickering Sunday is on Spotify. Up until a few weeks ago, it was possible to say, "Alexa, play songs by Carson Whitsett Jr." and she would happily oblige. Now, when aske...

438 Views

0 replies

0 likes

Other
  • 438 Views
  • 0 replies
  • 0 likes

Garmin watch. Spotify "Sync failed"

Plan PremiumCountryNew zealandDeviceGarmin 645mOperating SystemSpotify 1.1.32.618.gda5638a6 (Microsoft Store version)Garmin Connect 4.30Garmin 645m 6.60 My Question or IssueSince the most recent Spotify update i get Sync failed when I try to update o...

Newbie

Plan  Premium Country New zealand Device Garmin 645m Operating System Spotify 1.1.32.618.gda5638a6 (Microsoft Store version) Garmin Connect 4.30 Garmin 645m 6.60   My Question or...

Chrono1312

Visitor

19668 Views

7 replies

4 likes

Connect
  • 19668 Views
  • 7 replies
  • 4 likes

Superuser Contribution [Web player] some albums not showing up on artist page

PlanFree/PremiumCountryUSADeviceGoogle Chrome, Mac OSOperating SystemMac OS My Question or IssueSome albums are not showing up under the "Albums" section on the page of the artist. Example:The album "Kind of Blue" is not present on the artist page: h...

Casual Listener

Plan Free/Premium Country USA Device Google Chrome, Mac OS Operating System Mac OS   My Question or Issue Some albums are not showing up under the "Albums" section on the page of the a...

beepboopimrobot

Casual Listener

2265 Views

2 replies

0 likes

Other
  • 2265 Views
  • 2 replies
  • 0 likes

Spotify is skipping songs played on Google home

PlanFree/PremiumCountry Device(Redmi 6a and Google home mini)Operating System(Android Oreo.) My Question or IssuseSpotify is skipping songs in the playlist that I ask Google home... whenever I ask for a song on Google home it plays something else of ...

Casual Listener

Plan Free/Premium Country   Device (Redmi 6a and Google home mini) Operating System (Android Oreo.)   My Question or Issuse Spotify is skipping songs in the playlist that I ask Go...

verybuttery

Visitor

1534 Views

1 replies

4 likes

  • 1534 Views
  • 1 replies
  • 4 likes

Cant stop the shuffle for all the playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Spotify community I use a Google home device for playing songs but whenever I say to pl...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello ...

338 Views

0 replies

0 likes

Other
  • 338 Views
  • 0 replies
  • 0 likes

Spotify Partnership Permission for In App Purchases

My Question or IssueHi Folks!,We are devoloping an app that connects people who is listening to same song at the same time. To match users, we are using Spotify APIs.After they matched, they will chat anonymously for a while, and after a certain time...

Visitor

My Question or Issue Hi Folks!, We are devoloping an app that connects people who is listening to same song at the same time. To match users, we are using Spotify APIs. After they matched, they wi...

505 Views

0 replies

0 likes

Other
  • 505 Views
  • 0 replies
  • 0 likes