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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78544 Views

9 replies

4 likes

  • 78544 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42359 Views

232 replies

21 likes

Other
  • 42359 Views
  • 232 replies
  • 21 likes

Solved!!Superuser Contribution Unable to post: "correct the highlighted errors and try again" but no errors shown

PlanPremiumCountryGermanyDeviceMacbook ProOperating SystemMacOSBrowserFirefoxMy Question or Issue I want to submit an idea. After having filled out everything (subject, post, tags, and chosen labels) and clicking "POST" my post is always rejected wit...

Roadie

Plan Premium Country Germany Device Macbook Pro Operating System MacOS Browser Firefox My Question or Issue   I want to submit an idea. After having filled out everything (subject, p...

Jeremy

Spotify Legend

3555 Views

6 replies

4 likes

Other
  • 3555 Views
  • 6 replies
  • 4 likes

Spotify stuck on TV but still playing music

PlanPremium CountryGermany DeviceSamsung Galaxy Tab SSamsung Galaxy A5 2016Sony Smart TV Operating SystemAndroid My IssueEverytime I connect my Samsung tablet or phone with the Sony Smart TV it plays music normally for a few songs until the screen fr...

Visitor

  Plan Premium   Country Germany   Device Samsung Galaxy Tab S Samsung Galaxy A5 2016 Sony Smart TV   Operating System Android    My Issue Everytime I co...

mbettencourt

Visitor

3939 Views

4 replies

2 likes

Samsung
Sony
  • 3939 Views
  • 4 replies
  • 2 likes

Superuser Contribution Samsung Smart TV - Auto-Open Gone

When I first installed the Spotify app on my TV I logged in using my email address and password. After that, whenever I ran the TV menu cursor over the Spotify icon it would show album covers of music I listened to recently. Selecting the Spotify app...

Casual Listener

When I first installed the Spotify app on my TV I logged in using my email address and password. After that, whenever I ran the TV menu cursor over the Spotify icon it would show album covers of musi...

Katerina

Spotify Legend

4672 Views

14 replies

0 likes

Account
Login
Premium
  • 4672 Views
  • 14 replies
  • 0 likes

[Android][Playlists] Samsung galaxy wear not all tracks download

Samsung galaxy watch paired with Samsung S8. I am trying to download to the watch but not all the tracks download. Tried online and offline, connected to the phone and not. WiFi etc. Reinstalled app, cleared storage. To no avail. Any ideas. Thanks

Newbie

Samsung galaxy watch paired with Samsung S8.     I am trying to download to the watch but not all the tracks download.  Tried online and offline, connected to the phone and not....

409 Views

0 replies

0 likes

Android
Playlists
  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution stop Alexa playing/choosing live (or remix/cover) version

PlanPremiumCountryCanadaDeviceAlexa My Question or IssueThe issue that I am having is that for some reason Alexa - NOT Google so please do not link me to the issue that is about Google Assistant as it WORKS fine with Google. But when I request songs ...

Casual Listener

Plan Premium Country Canada Device Alexa  My Question or Issue The issue that I am having is that for some reason Alexa - NOT Google so please do not link me to the issue that is about Go...

Heather_M

Casual Listener

5115 Views

2 replies

6 likes

Other
  • 5115 Views
  • 2 replies
  • 6 likes

Superuser Contribution problem syncing data on Garmin vivoactive 4s when I use router huawei B535-232

PlanPremiumCountryPolandDeviceGarmin Vivoactive 4s -< here Spotify application is installedRouter Huawei B535-232Garmin Connect on iPhoneOperating SystemGarmin Vivoactive 4s ,Garmin Connect on iPhone My Question or IssueHi,I try to sync my Garmin wat...

Casual Listener

Plan Premium Country Poland Device Garmin Vivoactive 4s -< here Spotify application is installed Router Huawei B535-232 Garmin Connect on iPhone Operating System Garmin Vivoactive 4s , G...

Alex

Spotify Legend

2798 Views

5 replies

0 likes

Connect
  • 2798 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Waiting for Connection when using plugged modem? I got a solution!

NOTE :If you're using Windows 10 and plugged modem as your main connection, experiencing "Waiting for Connection" when you want to download songs at Spotify Desktop app (downloaded from website), You are at the right place and one step closer to fix ...

Visitor

NOTE : If you're using Windows 10 and plugged modem as your main connection, experiencing "Waiting for Connection" when you want to download songs at Spotify Desktop app (downloaded from website),&n...

Jeremy

Spotify Legend

3200 Views

7 replies

2 likes

Desktop
Playlists
  • 3200 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Worship/Christian Genre Removed

Went to find the genre for worship music and it is no where to be found. Why was this removed and is it coming back? It was there before Christmas. CanadaMultiple platformsFamily Premium

Visitor

Went to find the genre for worship music and it is no where to be found. Why was this removed and is it coming back? It was there before Christmas.   Canada Multiple platforms Family Premium...

Peter

Spotify Legend

11550 Views

27 replies

19 likes

Music
  • 11550 Views
  • 27 replies
  • 19 likes

Superuser Contribution Local music won't disappear from desktop after deleting local files bnk in spotify folder

PlanPremiumCountryAustralia DeviceMacbook pro late 2016 / Iphone 8 +Operating SystemIOS (latest) / Catalina My Question or IssueLocal music wont be removed, any new music added to my iphone is automatically added to spotify. just want to remove all l...

Visitor

  Plan Premium Country Australia   Device Macbook pro late 2016 / Iphone 8 + Operating System IOS (latest) / Catalina   My Question or Issue Local music wont be removed, an...

Guido

Spotify Legend

740 Views

1 replies

0 likes

Music
Other
  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player not syncing with Desktop or Mobile Apps

PlanPremiumCountryUnited StatesDeviceWeb Player, Desktop App PC, IPhone 10 Operating SystemiOS 13, Windows 10, Google Chrome (Web Player)My Question or Issue As per the subject, I'm having trouble getting my playlists and files synced between my Web ...

Visitor

Plan Premium Country United States Device Web Player, Desktop App PC, IPhone 10  Operating System iOS 13, Windows 10, Google Chrome (Web Player) My Question or Issue   As per the ...

Mario

Spotify Legend

3017 Views

1 replies

3 likes

Other
  • 3017 Views
  • 1 replies
  • 3 likes

Google Home mini keeps pausing and resuming

When I'm playing music from Spotify on my Google Home mini everything works as long as I don't touch my phone. The minute I unlock the screen, the music starts acting like sometimes it's buffering: it pauses and a few seconds resume playing. This hap...

Regular

When I'm playing music from Spotify on my Google Home mini everything works as long as I don't touch my phone. The minute I unlock the screen, the music starts acting like sometimes it's buffering: i...

2890 Views

0 replies

6 likes

Android
Connect
  • 2890 Views
  • 0 replies
  • 6 likes

Spotify Connect

Spotify version: Spotify Premium account / Spotify ConnectCountry: The NetherlandsDevices: Yamaha WXC-50 / Apple iPad 2018Lately I have problems with Spotify Connect. It is randomly pausing. I have no idea what is causing this problem.

Visitor

Spotify version: Spotify Premium account / Spotify Connect Country: The Netherlands Devices: Yamaha WXC-50 / Apple iPad 2018 Lately I have problems with Spotify Connect. It is randomly pausing. I ...

VitosX

Music Fan

1069 Views

2 replies

1 likes

Connect
  • 1069 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not being able to edit

PlanPremiumCountryUSDeviceGoogle Chrome OSMy Question or IssueI have been trying to change my profile picture, but it won't give me a 'Change' option. It also hasn't been giving me the option to change my playlist cover image. I don't know what to do...

Newbie

  Plan Premium Country US Device Google Chrome OS My Question or Issue I have been trying to change my profile picture, but it won't give me a 'Change' option.  It also hasn't been ...

Mario

Spotify Legend

1706 Views

3 replies

0 likes

Other
  • 1706 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify renaming echo dot on spotify connect

PlanPremiumCountryUKDeviceAllOperating SystemiOS 13, Windows 10 My Question or IssueMy amazon echo dot has been renamed under spotify connect, from "Bedroom" to "a7b5ad73-203e..." How can I change the name back?

Casual Listener

Plan Premium Country UK Device All Operating System iOS 13, Windows 10   My Question or Issue My amazon echo dot has been renamed under spotify connect, from "Bedroom" to "a7b5ad73-203...

AlejaR

Moderator

15974 Views

19 replies

3 likes

Connect
Other
  • 15974 Views
  • 19 replies
  • 3 likes

[Samsung TV app][Connect] Spoyify app not working on Samsung TV

I have used the Spotify app on my Samsung TV for years with minimal issues but for the last week or so it won't let us play anything other than from the home screen. If we try to navigate or search it crashes and you can't press play on anything. The...

Casual Listener

I have used the Spotify app on my Samsung TV for years with minimal issues but for the last week or so it won't let us play anything other than from the home screen. If we try to navigate or search i...

817 Views

0 replies

0 likes

Connect
Samsung TV app
  • 817 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlists won’t play anymore on Google Home mini / nest

ItGoogle home mini / nestiPad I set up a free account to use with my home mini to play music, I set this up on my iPad so it’s all been working fine for a couple of weeks or so. I understand that with a free account you can’t actually play a play lis...

Visitor

ItGoogle home mini / nest iPad   I set up a free account to use with my home mini to play music, I set this up on my iPad so it’s all been working fine for a couple of weeks or so. I understa...

Rhodolfo

Regular

3910 Views

6 replies

1 likes

Other
  • 3910 Views
  • 6 replies
  • 1 likes

Superuser Contribution Alexa stuck on same playlist/music and won’t play what I ask

PlanPremiumCountryUKDeviceSamsung PhoneOperating SystemAndroid My Question or IssueI setup my mums new amazon echo dot and linked her spotify premium account to it (recently upgraded it to premium as needs to be premium to work on Alexa). it worked o...

Casual Listener

Plan Premium Country UK Device Samsung Phone Operating System Android     My Question or Issue I setup my mums new amazon echo dot and linked her spotify premium account to it (r...

JoDAn

Casual Listener

35855 Views

33 replies

25 likes

Other
  • 35855 Views
  • 33 replies
  • 25 likes

Superuser Contribution Re-Uploading a Song in a New Album and Keeping Play Count

My Question or Issue Hey guys, I just have a question regarding re-releasing a track. So I have a single currently out on my profile, but in about 2 months from now I am going to release an EP which include the said song, just with a different master...

Visitor

My Question or Issue   Hey guys, I just have a question regarding re-releasing a track. So I have a single currently out on my profile, but in about 2 months from now I am going to release an ...

Mario

Spotify Legend

2630 Views

1 replies

0 likes

Other
  • 2630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa playing only radio no matter what command i give her

PlanFreeCountryRomaniaDeviceAmazon echo dot gen 3 and Asus ZenfoneMy Question or IssueUntil a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same "[Whatever i sai...

Regular

Plan Free Country Romania Device Amazon echo dot gen 3 and Asus Zenfone My Question or Issue Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever...

Rudr58

Visitor

148688 Views

45 replies

21 likes

Music
Other
  • 148688 Views
  • 45 replies
  • 21 likes

Medion Spotify Connect compatible device stops playing

PlanPremiumCountryGERDevice / OSMotorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747)Motorola G6 (Android 9 / Spotify 8.5.36.747)both connected via W-Lan (doesn't matter if it's 2,4 or 5 GHz)Desktop (Win 10 Home 1909 / Spotify 1.1.22.633.g1bab253a) ...

Visitor

Plan Premium Country GER Device / OS Motorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747) Motorola G6 (Android 9 / Spotify 8.5.36.747) both connected via W-Lan (doesn't matter if it's 2,4 ...

794 Views

0 replies

0 likes

Connect
  • 794 Views
  • 0 replies
  • 0 likes