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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1364 Views
  • 13 replies
  • 4 likes
  • Other
  • 1364 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17514 Views
  • 8 replies
  • 1 likes
  • Other
  • 17514 Views
  • 8 replies
  • 1 likes

Superuser Contribution Please bring Spotify back to Roku!

It's been four months since Spotify was removed from Roku - we were told that a new app would be made to replace the existing one. When can we expect the new app? You can't just leave us in the dark... communicate with your customers!

  • Newbie
  • It's been four months since Spotify was removed from Roku - we were told that a new app would be made to replace the existing one. When can we expect the new app? You can't just leave us in the dark....
  • Katerina
  • Spotify Legend
  • 6868 Views
  • 5 replies
  • 21 likes
  • Other
  • 6868 Views
  • 5 replies
  • 21 likes

Mensagem de excesso de limite de abas com apenas uma aba aberta

PlanFreeCountryBrazilOperating SystemWindows 10 My Question or Issue Quando entro no webplayer do spotify recebo automaticamente a seguinte mensagem: Quer dizer que você descobriu o limite de abas… Há muitas abas abertas no seu navegador. Feche esta ...

  • Newbie
  • Plan Free Country Brazil Operating System Windows 10   My Question or Issue  Quando entro no webplayer do spotify recebo automaticamente a seguinte mensagem:  Quer dizer que v...
  • rafaelnfig
  • Newbie
  • 2479 Views
  • 8 replies
  • 13 likes
  • Other
  • 2479 Views
  • 8 replies
  • 13 likes

Cannot Play certain songs on both Desktop App (On Windows 10) and Android.

PlanPremiumCountry BulgariaDeviceThe laptop I'm using is a Dell 3543 and my Android device is Samsung Galaxy S9Operating SystemWindows 10, Android OreoMy Question or Issue For very long time now I've been having issues playing 2 songs (Frank Ocean Ni...

  • Visitor
  • Plan Premium Country  Bulgaria Device The laptop I'm using is a Dell 3543 and my Android device is Samsung Galaxy S9 Operating System Windows 10, Android Oreo My Question or Issue &nbsp...
  • user-removed
  • Not applicable
  • 366 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 366 Views
  • 2 replies
  • 0 likes

Superuser Contribution @Spotify: Fix Your Tab Limit Issue

This has been happening for weeks now and is ridiculous. You're pushing your users awayYour solutions do NOT workErasing your cookies etc? Does NOT workLog out of all devices? Does NOT workInstall the app? Does NOT workLog in from your phone? Does NO...

  • Casual Listener
  •   This has been happening for weeks now and is ridiculous. You're pushing your users away Your solutions do NOT work Erasing your cookies etc? Does NOT work Log out of all devices?...
  • mokuzui
  • Casual Listener
  • 591 Views
  • 4 replies
  • 0 likes
  • Other
  • 591 Views
  • 4 replies
  • 0 likes

Superuser Contribution No volume normalization Spotify Connect on Denon Heos

It seems that the 'volume normalisation' option is not available when using Spotify Connect on my Denon Heos Link Hs2. Is this a Denon problem or do you guys have the same problem when using 'spotify connect'? The result of not having 'volume normali...

  • Casual Listener
  • It seems that the 'volume normalisation' option is not available when using Spotify Connect on my Denon Heos Link Hs2.    Is this a Denon problem or do you guys have the same problem when...
  • Daisy
  • Spotify Legend
  • 2923 Views
  • 3 replies
  • 8 likes
  • Connect
  • 2923 Views
  • 3 replies
  • 8 likes

Superuser Contribution Podcasts on Garmin devices

PlanPremiumCountry AustraliaDevice(Garmin Fenix) My Question or Issue I am trying setup Spotify of my Garmin Fenix to automatically download new episodes of my various podcasts (I can download individual episodes). Is this possible?Thanks

  • Casual Listener
  • Plan Premium Country  Australia Device (Garmin Fenix)   My Question or Issue  I am trying setup Spotify of my Garmin Fenix to automatically download new episodes of my various ...
  • Daisy
  • Spotify Legend
  • 20463 Views
  • 3 replies
  • 4 likes
  • Other
  • 20463 Views
  • 3 replies
  • 4 likes

"Too many tabs" message - only one tab open!

PlanFree/Country UKDevicePCOperating SystemGoogle Chrome My Question or IssueOpening Spotify on Google Chrome, the "too many tabs" limit message appears even when only one tab is open. Unable to access or use Spotify as a result. Would appreciate any...

  • Casual Listener
  •   Plan Free/ Country  UK Device PC Operating System Google Chrome   My Question or Issue Opening Spotify on Google Chrome,  the "too many tabs" limit message appears ev...
  • risky4real
  • Roadie
  • 1066 Views
  • 2 replies
  • 0 likes
  • Other
  • 1066 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can Spotify design Spotify icon Emoji?

PlanFree/PremiumCountry SwedenDeviceAnythingOperating SystemAnything My Question or IssueI wonder if developer can design emoji-icon Spotify? It would be nice

  • Regular
  • Plan Free/Premium Country  Sweden Device Anything Operating System Anything   My Question or Issue I wonder if developer can design emoji-icon Spotify? 🙂 It would be nice  
  • Katerina
  • Spotify Legend
  • 4387 Views
  • 1 replies
  • 1 likes
  • 4387 Views
  • 1 replies
  • 1 likes

Superuser Contribution Gapless playback on amazon fire tablets?

PlanFree/PremiumCountry My Question or Issue Does the app for amazon kindle fire tablets support gapless playback? I wish to stream to a Bluetooth speaker and I want to be sure the kindle fire version of Spotify supports this. many thanks

  • Casual Listener
  • Plan Free/Premium Country     My Question or Issue  Does the app for amazon kindle fire tablets support gapless playback? I wish to stream to a Bluetooth speaker and I want to be...
  • Katerina
  • Spotify Legend
  • 1178 Views
  • 3 replies
  • 0 likes
  • Connect
    PlayStation
  • 1178 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Discover Weekly] choosing non-english release of english songs

My Question or IssueSeveral times the songs choosen for my Discover Weekly (DW) are the non-english release from an english release. It looks like most of them are the Japanese release version.I don't mind getting geting non-english songs in my DW, b...

  • Casual Listener
  • My Question or Issue Several times the songs choosen for my Discover Weekly (DW) are the non-english release from an english release. It looks like most of them are the Japanese release version. I ...
  • Katerina
  • Spotify Legend
  • 1691 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 1691 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Distribute new album with additional song which is already on Spotify ("appears on"?).

Hi!At the end of January I will distribute to Spotify my new album. I will do this via JTV Digital and all the process is well known to me.But the thing I want to do, and I don't know how to achieve this, is to include on this album also the song of ...

  • Casual Listener
  • Hi! At the end of January I will distribute to Spotify my new album. I will do this via JTV Digital and all the process is well known to me. But the thing I want to do, and I don't know how t...
  • Katerina
  • Spotify Legend
  • 1218 Views
  • 3 replies
  • 0 likes
  • Other
  • 1218 Views
  • 3 replies
  • 0 likes

[Favourite Songs] Region Display Issues

PlanFreeCountryAUS / UK DeviceWould effect allOperating SystemWould effect all My Question or IssueAm I correct in assuming your song data is split into regions? So that if you are in one country and favourited a song; Bicycle - Queen, then the moved...

  • Newbie
  • Plan Free Country AUS / UK   Device Would effect all Operating System Would effect all   My Question or Issue Am I correct in assuming your song data is split into regions? ...
  • 305 Views
  • 0 replies
  • 0 likes
  • Other
  • 305 Views
  • 0 replies
  • 0 likes

Reasons to use Library?

I feel guilty posting this, it's just that I can find answers that tell me what the Library and Favourite Songs IS, and I can find answers from 2012 and 2014 when I think things were different, but I can't quite find an answer to the Why, so please h...

  • Newbie
  •   I feel guilty posting this, it's just that I can find answers that tell me what the Library and Favourite Songs IS, and I can find answers from 2012 and 2014 when I think things were dif...
  • Bethany_Dawn
  • Community Legend
  • 393 Views
  • 1 replies
  • 1 likes
  • Other
  • 393 Views
  • 1 replies
  • 1 likes

See which of my playlists a song is already in

I realise that this is an idea which Spotify has already dismissed (see 'See in which of my Playlists a Song is in'). However, that feed was created in 2012, to be given a 'Not Right Now' status, and then a 'Case Closed' status in 2017. Nearly a year...

  • Newbie
  • I realise that this is an idea which Spotify has already dismissed (see 'See in which of my Playlists a Song is in'). However, that feed was created in 2012, to be given a 'Not Right Now' status, and...
  • 9998 Views
  • 0 replies
  • 175 likes
  • Other
  • 9998 Views
  • 0 replies
  • 175 likes

error message on TV SAMSUNG UE65KS9000 SUHD

PlanPremiumCountry FranceDeviceTV SAMSUNG UE65KS9000 SUHDOperating System Version 1231My Question or Issue When I start the Spotify application, the system show the waiting connection. After 20s the message "Error" appears under the Spotify logo. How...

  • Newbie
  • Plan Premium Country  France Device TV SAMSUNG UE65KS9000 SUHD Operating System  Version 1231 My Question or Issue  When I start the Spotify application, the system show the w...
  • 1038 Views
  • 0 replies
  • 0 likes
  • 1038 Views
  • 0 replies
  • 0 likes

Spotify not scrobbling when listened on Sonos One

I bought a pair of Sonos One speakers. They were the most recommended speakers when it comes to integration with Spotify. After listening to music on them for a few days, I realized the songs that are listened on the speakers are not scrobbled to las...

  • Composer
  • I bought a pair of Sonos One speakers. They were the most recommended speakers when it comes to integration with Spotify. After listening to music on them for a few days, I realized the songs that ar...
  • sonos_user_foo
  • Newbie
  • 2226 Views
  • 1 replies
  • 12 likes
  • 2226 Views
  • 1 replies
  • 12 likes

Spotify Web Player is messed up!! (This browser doesn't support Spotify web player, etc.)

PlanPremium/Family PlanCountryUnited StatesDeviceHP Chromebook 14 G4Operating SystemChrome OSMy Question or IssueRecently, my school's Chromebook's motherboard was replaced as well as the headphone jack, the speakers, and the keyboard. Before this, l...

  • Newbie
  • Plan Premium/Family Plan Country United States Device HP Chromebook 14 G4 Operating System Chrome OS My Question or Issue Recently, my school's Chromebook's motherboard was replaced as ...
  • Nico
  • Community Legend
  • 834 Views
  • 1 replies
  • 0 likes
  • Other
  • 834 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find playlists from a particular user

PlanFreeCountryUSA DeviceDesktop, MobileOperating SystemWindows, Mac My Question or IssueI have created a playlist that no one can find when searching for it. The playlist is public, my account is linked to a Facebook, yet it does not appear in the s...

  • Casual Listener
  • ...laylist is public, my account is linked to a Facebook, yet it does not appear in the search results. This makes it near impossible to share this playlist with anyone. This playlist (or user) does not a...
  • Daisy
  • Spotify Legend
  • 1194 Views
  • 5 replies
  • 0 likes
  • Other
  • 1194 Views
  • 5 replies
  • 0 likes

Solved!! Download All User Data

Hi all, my name is Job and I'm a long time and very happy customer of Spotify. I always enjoy the "wrapped" stats that you guys provide at the end of the year and that made me wonder about more stats regarding my music consumption/preferences. That's...

  • Newbie
  •   Hi all, my name is Job and I'm a long time and very happy customer of Spotify.    I always enjoy the "wrapped" stats that you guys provide at the end of the year and that made me ...
  • Maxim
  • Spotify Star
  • 2448 Views
  • 1 replies
  • 2 likes
  • Other
  • 2448 Views
  • 1 replies
  • 2 likes

Superuser Contribution Google Home Mini Help

PlanPremiumCountry USADeviceGoogle Home Mini + iPhone My Question or Issue I just set up my Google Home Mini. Everything looks good except my Spotify (even though it's linked) will not work. I can manually play it from my phone, but when I tell Googl...

  • Newbie
  •   Plan Premium Country  USA Device Google Home Mini + iPhone     My Question or Issue  I just set up my Google Home Mini. Everything looks good except my Spotify (e...
  • Guido
  • Spotify Legend
  • 857 Views
  • 3 replies
  • 0 likes
  • Connect
  • 857 Views
  • 3 replies
  • 0 likes