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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3692 Views
  • 28 replies
  • 6 likes
  • Other
  • 3692 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18231 Views
  • 8 replies
  • 2 likes
  • Other
  • 18231 Views
  • 8 replies
  • 2 likes

No account activity whatsoever

Even with 'Publish my activity on Spotify' and 'Show my current Top Artists' checked, there's no activity to be seen on my profile at all. I don't show up on my friends' activity feed either. This has been the case for at least a year, tried to look ...

  • Casual Listener
  •   Even with 'Publish my activity on Spotify' and 'Show my current Top Artists' checked, there's no activity to be seen on my profile at all. I don't show up on my friends' activity feed either....
  • Nico
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Other
  • 316 Views
  • 1 replies
  • 0 likes

Can't Change Playlist Picture!

Please help me! I have been trying to change one of my playlist's cover image and I can't even seem to get the edit function to show up. PlanFreeCountryUnited States DeviceChromebookMy Question or Issue I have been trying to change one of my playlist...

  • Newbie
  • Please help me! I have been trying to change one of my playlist's cover image and I can't even seem to get the edit function to show up.   Plan Free Country United States  Device ...
  • Nico
  • Community Legend
  • 2083 Views
  • 1 replies
  • 0 likes
  • Other
  • 2083 Views
  • 1 replies
  • 0 likes

Podcasts not playing on Webplayer

PlanPremiumCountry United States of AmericaDeviceHP DesktopOperating SystemWindows 10 Web BrowserGoogle Chrome (Version 71.0.3578.98 [64-Bit] )My Question or Issue The Podcasts I listen to aren't playing in the WebPlayer. They come up in my Library j...

  • Newbie
  • Plan Premium Country  United States of America Device HP Desktop Operating System Windows 10  Web Browser Google Chrome (Version 71.0.3578.98 [64-Bit] ) My Question or Issue &nbs...
  • Nico
  • Community Legend
  • 1262 Views
  • 1 replies
  • 3 likes
  • Other
  • 1262 Views
  • 1 replies
  • 3 likes

Playlist Not Showing In The Search

Hello! I manage a public playlist and recently I've been getting a lot of feedback about the fact that the playlist is not showing in the search. It's quite high profile playlist and sending the link to people isn't an option. Is there a reason why i...

  • Newbie
  •   Hello!   I manage a public playlist and recently I've been getting a lot of feedback about the fact that the playlist is not showing in the search. It's quite high profile playlist a...
  • Nico
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Other
  • 277 Views
  • 1 replies
  • 0 likes

My username changed into a random string of characters?

PlanFreeCountry TurkeyDevicePCOperating SystemWin10 My Question or Issue So I was using spotify like every other day and noticed my username got changed.I created it using Facebook,and my FB account still exists.Is there a way to revert it back?(I cr...

  • Newbie
  • Plan Free Country  Turkey Device PC Operating System Win10   My Question or Issue  So I was using spotify like every other day and noticed my username got changed.I created i...
  • Nico
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 404 Views
  • 1 replies
  • 0 likes

PS 4 Spotify Cant log out !!!!

I have been using my prermium accunt of PS4 spotify app and without any problems.Just yestersday I got this message that says Cant use spotify aboard for more than 14 days .. This is strange as I never had this problem and now I cant even log out of ...

  • Gig Goer
  • I have been using my prermium accunt of PS4 spotify app and without any problems. Just yestersday I got this message that says Cant use spotify aboard for more than 14 days .. This is strange as I n...
  • Nico
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 453 Views
  • 1 replies
  • 0 likes

Chrome player

When i open Spotify this song is start toplay and I don't know why ıt's make me angry cause I don't even know what song is this. By the way ı don't use web player PlanPremiumCountry Turkey DeviceSamsung Galaxy Operating SystemAndroid My Question or I...

  • Newbie
  • When i open Spotify this song is start to play and I don't know why ıt's make me angry cause I don't even know what song is this. By the way ı don't use web player  Plan Premium Country &nb...
  • Nico
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 344 Views
  • 1 replies
  • 0 likes

Xbox One App

When listening to music on my Xbox One the bar displaying how long the song has gone on always resets after about 40 seconds but the song continues on.

  • Newbie
  • When listening to music on my Xbox One the bar displaying how long the song has gone on always resets after about 40 seconds but the song continues on.
  • Nico
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Other
  • 305 Views
  • 1 replies
  • 0 likes

Problem with playing on echo dot from today.

PlanPremiumCountry SlovakiaDevice(Amazon echo dot) My Question or IssueHi everybodyI meet this problem with Amazon echo dot with playing spotify.My situation:I connected my Spotify premium account with Alex's profile and everything worked correctly, ...

  • Newbie
  •   Plan Premium Country  Slovakia Device (Amazon echo dot)     My Question or Issue Hi everybody I meet this problem with Amazon echo dot with playing spotify. My sit...
  • Nico
  • Community Legend
  • 1224 Views
  • 1 replies
  • 0 likes
  • Other
  • 1224 Views
  • 1 replies
  • 0 likes

Alexa using family Spotify.

My son had a phone and Amazon echo for christmas, I am a premium spotify account holder with the friends and family package also. I have set my son up as a family member on Spotify and he has added his account to to his echo but it's asking to sign i...

  • Casual Listener
  • My son had a phone and Amazon echo for christmas, I am a premium spotify account holder with the friends and family package also.   I have set my son up as a family member on Spotify and he ha...
  • Nico
  • Community Legend
  • 541 Views
  • 3 replies
  • 0 likes
  • Connect
    music
  • 541 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountry NorwayDevice Operating SystemWindows 10 My Question or Issue First of all, sorry if I'm not posting this issue in the right place. I wasn't quite sure where to put this. Guide me to a new direction if needed! I've been trying to li...

  • Casual Listener
  • Plan Premium Country  Norway Device   Operating System Windows 10   My Question or Issue  First of all, sorry if I'm not posting this issue in the right place. I wasn't ...
  • Peter
  • Spotify Legend
  • 1876 Views
  • 3 replies
  • 0 likes
  • music
    ps3
    Sony
  • 1876 Views
  • 3 replies
  • 0 likes

Radio Genre List lost

PlanPremiumCountry AustriaDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI can't choose any genre on the Radio Layout. A few days ago it still worked. I only can choose proposed Artist.

  • Casual Listener
  • Plan Premium Country  Austria Device iPhone 6 Operating System Windows 10   My Question or Issue I can't choose any genre on the Radio Layout. A few days ago it still worked. I on...
  • Achim1
  • Newbie
  • 355 Views
  • 1 replies
  • 3 likes
  • music
  • 355 Views
  • 1 replies
  • 3 likes

Solved!! Limit on Echoes or devices you can connect?

I had a first generation echo that linked just fine with the spotify app (could select the device from the app). I recently bought a dot and a 2nd generation echo and set them up in the house on the same network. I then created a multi room speaker g...

  • Casual Listener
  • I had a first generation echo that linked just fine with the spotify app (could select the device from the app). I recently bought a dot and a 2nd generation echo and set them up in the house on the ...
  • Steveguy13
  • Casual Listener
  • 2518 Views
  • 2 replies
  • 0 likes
  • Connect
  • 2518 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't play songs in my playlist on another laptop

Hi anyone can tell me why the songs in my playlist are greyed out on my other laptop? these songs are what i locally added to my home pc. and i cannot play it on my work laptop. my tablet and phone can play thou. Why can't i play those songs? Spotify...

  • Casual Listener
  •   Hi anyone can tell me why the songs in my playlist are greyed out on my other laptop? these songs are what i locally added to my home pc. and i cannot play it on my work laptop. my tablet and...
  • Ahvic
  • Casual Listener
  • 590 Views
  • 4 replies
  • 0 likes
  • music
  • 590 Views
  • 4 replies
  • 0 likes

Uploaded playlist from MP3 dump, can only listen to some tracks (most grayed out)

About a year ago, I uploaded a long (543 songs) playlist from an MP3 dump on my computer to Spofity. I do not remember how I did this, but since then I have been able to listen to most of the playlist on ANY device (this isn't a Local Files issue). M...

  • Newbie
  •      About a year ago, I uploaded a long (543 songs) playlist from an MP3 dump on my computer to Spofity. I do not remember how I did this, but since then I have been able to listen ...
  • Nico
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Other
  • 447 Views
  • 1 replies
  • 0 likes

Spotify is no longer available on ps4

Plan- freeFree/PremiumCountry- United States DevicePs4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueone night my ps4 went into power saving mode since I left it on to go eat, I logged back on the next day and got a messa...

  • Newbie
  • Plan- free Free/Premium Country- United States    Device Ps4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue one night my ps4 wen...
  • Nico
  • Community Legend
  • 2931 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 2931 Views
  • 1 replies
  • 0 likes

Unable to play to Sonos from Android or Web Player using Spotify Connect

PlanPremiumCountryUK DeviceAndroid, Sony Xperia ZXSonos, 1, 5, ConnectOperating SystemWindows 10, Chrome My Question or IssueAll of a sudden I am unable to use the Android Phone or the Web Player to play music via the Sonos, using Spotify Connect. No...

  • Newbie
  • Plan Premium Country UK  Device Android, Sony Xperia ZX Sonos, 1, 5, Connect Operating System Windows 10, Chrome   My Question or Issue All of a sudden I am unable to use the And...
  • Nico
  • Community Legend
  • 913 Views
  • 1 replies
  • 0 likes
  • 913 Views
  • 1 replies
  • 0 likes

Solved!! Played songs in desktop app but not appears on the web player

PlanPremiumCountry GuatemalaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have my own songs that I can play in one of my playlists in my laptop/Spotify/desktop app, but when I open the spotify web player I can see the playlist, ...

  • Regular
  • Plan Premium Country  Guatemala Device Dell Inspiron Operating System Windows 10   My Question or Issue I have my own songs that I can play in one of my playlists in my laptop/Spo...
  • Nico
  • Community Legend
  • 1259 Views
  • 7 replies
  • 0 likes
  • Other
  • 1259 Views
  • 7 replies
  • 0 likes

Djay 2 android

PlanPremiumCountryUkDeviceHuawei p20 pro Operating SystemAndroid My Question or IssueLike so many android users I'm having problems getting djay 2 app to work properly Whereas ios users seem happy. My question is why does Spotify only collaborate wit...

  • Newbie
  • Plan Premium Country Uk Device Huawei p20 pro  Operating System Android    My Question or Issue Like so many android users I'm having problems getting djay 2 app to work&nbsp...
  • Nico
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • Other
  • 508 Views
  • 1 replies
  • 0 likes

Sharing with preview player on facebook

I noticed that preview player on facebook only shows when you share with album or one song. Will it be extended to custom playlists also? Or maybe it is possible to show preview player based on playlist but how?Facebook link debugger didn't help with...

  • Casual Listener
  • I noticed that preview player on facebook only shows when you share with album or one song. Will it be extended to custom playlists also? Or maybe it is possible to show preview player based on playl...
  • xnisaj
  • Casual Listener
  • 1883 Views
  • 2 replies
  • 0 likes
  • Other
  • 1883 Views
  • 2 replies
  • 0 likes