Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61337 Views

7 replies

4 likes

  • 61337 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38545 Views

215 replies

19 likes

Other
  • 38545 Views
  • 215 replies
  • 19 likes

Solved!!Superuser Contribution Duplicated Podcast: Delete or merge!

I already sent the feed from my Podcast to the Spotify Podcast's platform, however I had to change hosting and the feed is now another. The new host system automatically created a new instance of Podcast (Anchor). I've already contacted PodCasts's sp...

Regular

I already sent the feed from my Podcast to the Spotify Podcast's platform, however I had to change hosting and the feed is now another. The new host system automatically created a new instance of Pod...

Ivan

Spotify Legend

15543 Views

9 replies

0 likes

Other
  • 15543 Views
  • 9 replies
  • 0 likes

Superuser Contribution Alexa Skill India

PlanPremiumCountryIndiaIssue: Since spotify officially launched in India, please enable the skill to be used in India. It doesn't need much work as no translation would be required either.

Visitor

Plan Premium Country India Issue:  Since spotify officially launched in India, please enable the skill to be used in India.  It doesn't need much work as no translation would be requi...

chauhanjpr

Casual Listener

12098 Views

37 replies

46 likes

Other
  • 12098 Views
  • 37 replies
  • 46 likes

Superuser Contribution Why does this artist show up in my feed? Dislike button does not work.

PlanPremiumCountrySE My Question or IssueDislike button does not work.Why does Andreas Weise, with traditional swich and soul music, show up in my Release Radar, when clearly it's not close to anything similar that i listen to. Not only that, i have ...

Newbie

Plan Premium Country SE   My Question or Issue Dislike button does not work. Why does Andreas Weise, with traditional swich and soul music, show up in my Release Radar, when clearly it'...

Guido

Spotify Legend

523 Views

1 replies

0 likes

Music
Other
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like & Dislike buttons missing from release radar and discover weekly playlist on webplayer

PlanPremiumCountryThialand DeviceDesktopOperating SystemWindows 10Spotify PlayformWeb player My Question or IssueThe Like & Dislike buttons missing from release radar and discover weekly playlists on webplayer.Below is a screen shot with the buttons ...

Regular

Plan Premium Country Thialand    Device Desktop Operating System Windows 10 Spotify Playform Web player   My Question or Issue The Like & Dislike buttons missing fro...

mustachemonocle

Newbie

3509 Views

11 replies

2 likes

Other
  • 3509 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Really need help finding this song..

Keep hearing the Spotify X Anchor ad for some time, & I think that It has a very cool Instrumental song used in the background. Ive searched for quite some time with 0 luck. If you guys cannot find me the name, atleast provide me a Link to the AD?

Casual Listener

Keep hearing the Spotify X Anchor ad for some time, & I think that It has a very cool Instrumental song used in the background. Ive searched for quite some time with 0 luck. If you guys cannot fi...

Peter

Spotify Legend

932 Views

4 replies

0 likes

Music
  • 932 Views
  • 4 replies
  • 0 likes

Superuser Contribution open university ad completely stuck on spotify connect

On both my Sky Q box and My amazon firestick spotify connect has jammed on an advert for the open university despite turning everything off and on again and the usuall array of geek tweaks I cannot got either to play. The ad in question is for OU wal...

Newbie

On both my Sky Q box and My amazon firestick spotify connect has jammed on an advert for the open university despite turning everything off and on again and the usuall array of geek tweaks I cannot g...

Guido

Spotify Legend

794 Views

1 replies

0 likes

Connect
  • 794 Views
  • 1 replies
  • 0 likes

Solved!! Album art doesn't show

I thought it was a glitch that actually had happened once before. So I rebooted my laptop and the app itself but still, it no longer displays the album art and I tried to find an option to enable it back but I couldn't find any. Not even the minimise...

Casual Listener

I thought it was a glitch that actually had happened once before. So I rebooted my laptop and the app itself but still, it no longer displays the album art and I tried to find an option to enable it ...

Kjuared

Casual Listener

2387 Views

2 replies

1 likes

  • 2387 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution 2018 my top songs

Hello,PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 10 My Question or IssueHello,The very first song on my top songs of 2018 has disappeared,supper bummed about this. I cannot find it the title is gone, i thought when a song is not availa...

Casual Listener

Hello, Plan Premium Country USA   Device (iPhone 8 Operating System (iOS 10   My Question or Issue Hello, The very first song on my top songs of 2018 has disappeared,supper bum...

Raq1123

Casual Listener

755 Views

3 replies

0 likes

Music
  • 755 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Lost ability to connect to Amazon Echo

A couple weeks ago, I was forced to change my Spotify password. After doing so, my Amazon Echo devices would no longer play music from Spotify. To troubleshoot, I went in to the Amazon Alexa app and deselected Spotify as the default music service. Wh...

Newbie

A couple weeks ago, I was forced to change my Spotify password.   After doing so, my Amazon Echo devices would no longer play music from Spotify.    To troubleshoot, I went in to t...

OscarDC

Moderator

52198 Views

21 replies

1 likes

Account
Other
  • 52198 Views
  • 21 replies
  • 1 likes

Superuser Contribution WebPlayer,Spotify website isn't in my PC's language

PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 (Home) My Question or IssueThis has been a recurring issue for the last few months. Everytime I enter the log in interface or open my Web Player (I use Google Chrome, in case it matters), ever...

Regular

Plan Free Country Portugal Device PC Operating System Windows 10 (Home)   My Question or Issue This has been a recurring issue for the last few months. Everytime I enter the log in int...

Coolboy4999

Regular

1774 Views

8 replies

0 likes

Other
  • 1774 Views
  • 8 replies
  • 0 likes

Superuser Contribution Certain songs won't play on Webplayer or IOS

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or IssueThere are certain songs that won't play anymore both on and offline, the ones I've specifically noticed were songs from Paramore's After Laughter album, as well as s...

Newbie

Plan Premium Country USA Device iPhone XS Max Operating System iOS 12.2   My Question or Issue There are certain songs that won't play anymore both on and offline, the ones I've specif...

Jemi

Spotify Legend

1032 Views

1 replies

0 likes

Music
Other
  • 1032 Views
  • 1 replies
  • 0 likes

Superuser Contribution No one can see my playlists

PlanPremiumCountryUnited States DeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhen anyone views my profile, no one can see my playlists. It looks like I have none, and no followers, but I have plenty of public playlists. The only way someo...

Casual Listener

Plan Premium Country United States   Device iPhone 7 Operating System iOS 12   My Question or Issue When anyone views my profile, no one can see my playlists. It looks like I hav...

Guido

Spotify Legend

1821 Views

3 replies

0 likes

Music
  • 1821 Views
  • 3 replies
  • 0 likes

Gray and missing songs

PlanFreeCountryBelarusianDeviceHuawei GR5Operating SystemAndroid 6.0 My Question or IssueWhy are there some tracks that are gray and I can't listen to them? I also can't find all the music, for example lil peep x lil tracy whitchblades?

Regular

Plan Free Country Belarusian Device Huawei GR5 Operating System Android 6.0   My Question or Issue Why are there some tracks that are gray and I can't listen to them? I also can't find...

Jᴀᴄᴋ

Roadie

721 Views

1 replies

0 likes

Other
  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Samsung Music to Spotify

I have a Samsung Galaxy Note 5 but I haven't been able to figure out how to sync my Spotify Account to the Samsung Music App. Both my Spotify app on my both and on my laptop (windows) are up to date

Newbie

I have a Samsung Galaxy Note 5 but I haven't been able to figure out how to sync my Spotify Account to the Samsung Music App. Both my Spotify app on my both and on my laptop (windows) are up to date

Guido

Spotify Legend

3833 Views

1 replies

0 likes

Samsung
  • 3833 Views
  • 1 replies
  • 0 likes

Solved!! Alexa / Device Conflict / Family Plan

Hi all! I have a Spotify Family Plan and about 10 Amazon Echo devices around my house. Here's the problem I'm facing... When I'm at work or in the car, I like to listen to Spotify on my phone. But my fiancee works from home, where she likes to listen...

Regular

Hi all!    I have a Spotify Family Plan and about 10 Amazon Echo devices around my house.    Here's the problem I'm facing...   When I'm at work or in the car, I like t...

Mumsy4

Music Fan

9930 Views

3 replies

2 likes

Music
Other
  • 9930 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Throwback Thursday Archive

Looking for last week’s (May 16-22, 2019) track list of songs from #ThrowbackThursday playlist. Like a total newb, I forgot to add them to a personal playlist. Thanks!

Casual Listener

Looking for last week’s (May 16-22, 2019) track list of songs from #ThrowbackThursday playlist. Like a total newb, I forgot to add them to a personal playlist. Thanks!  

thaks

Casual Listener

11207 Views

10 replies

1 likes

Other
  • 11207 Views
  • 10 replies
  • 1 likes

Bluesound NODE 2 and Spotify Connect issues

Norway premium iPhone 5s iPad Air 2015 model None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operat...

Visitor

Norway premium iPhone 5s iPad Air 2015 model None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country &nbsp...

bpstyletuc

Casual Listener

12415 Views

3 replies

1 likes

Other
  • 12415 Views
  • 3 replies
  • 1 likes

Superuser Contribution Bluesound NODE2i And Spotify Connect issues

Premium Norway iPhone 5s iPad Air 2015 modelNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operati...

Visitor

Premium Norway iPhone 5s iPad Air 2015 modelNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country  ...

user-removed

Not applicable

952 Views

2 replies

0 likes

Other
  • 952 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Web Player] Site status?

PlanFreeCountryPhilippinesDevicePC, LaptopOperating SystemWindows 10 Pro, Windows 7 Professional SP1 My Question or IssueWhat's the online status of the Web Player? Been using this since 2014 until just recently when we could no longer access the Web...

Music Fan

Plan Free Country Philippines Device PC, Laptop Operating System Windows 10 Pro, Windows 7 Professional SP1   My Question or Issue What's the online status of the Web Player? Been usin...

Guido

Spotify Legend

990 Views

3 replies

0 likes

Other
  • 990 Views
  • 3 replies
  • 0 likes

Presale email legit?

PlanPremiumCountryBelgium My Question or IssueI just recieved an email of a fan presale for the Volbeat tour with a code. This is supposed to be aimed for frequent listeners.My question now is, is this legit? Never seen any of these mails. I was gonn...

Casual Listener

Plan Premium Country Belgium   My Question or Issue I just recieved an email of a fan presale for the Volbeat tour with a code. This is supposed to be aimed for frequent listeners. My que...

ListenToGlobal

Composer

1679 Views

3 replies

0 likes

Other
  • 1679 Views
  • 3 replies
  • 0 likes