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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61529 Views

7 replies

4 likes

  • 61529 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38579 Views

215 replies

19 likes

Other
  • 38579 Views
  • 215 replies
  • 19 likes

Superuser Contribution multi users account

hello As part of our treatment protocol, our patients require to spend time in the medical center and we would like to offer them a tablet entertainment.I wanted to find out, how would one go about having about 50 individual screens, operated at a ti...

Casual Listener

hello 🙂 As part of our treatment protocol, our patients require to spend time in the medical center and we would like to offer them a tablet entertainment. I wanted to find out, how would one go ab...

Jemi

Spotify Legend

739 Views

1 replies

0 likes

Connect
Other
  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify web not loading the full playlist and duplicating the song when you add to the list

PlanPremiumCountryArgentinaDevicePcOperating SystemWindows 10 My Question or IssueI'm using Spotify web and the playlists are not loading entirely. It has been happening since a week ago. It worked well before. The list loads until a song and then th...

Regular

Plan Premium Country Argentina Device Pc Operating System Windows 10   My Question or Issue I'm using Spotify web and the playlists are not loading entirely. It has been happening sinc...

peque

Regular

2734 Views

3 replies

1 likes

Other
  • 2734 Views
  • 3 replies
  • 1 likes

Superuser Contribution Google Home mini email

I signed up for the google Home mini giveaway and waited for my email to come, I received the email on April 25th 2019 and when clicked the link 404’d so I figured it was just because the site was being crowded only to find out the offer supposedly e...

Casual Listener

I signed up for the google Home mini giveaway and waited for my email to come, I received the email on April 25th 2019 and when clicked the link 404’d so I figured it was just because the site was be...

AgentF41L

Casual Listener

1036 Views

5 replies

0 likes

Other
  • 1036 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Song Radio Plays Exact Same Sequence of Songs

Hi, I'm having an issue when I start a Song Radio where it plays the exact same tracks in the same sequence every time I start it (with weeks in-between). E.g. Start Radio on song ORIGINAL. Radio = ORIGINAL, Song 1, Song 2, Song 3, Song 4. I do the s...

Casual Listener

Hi, I'm having an issue when I start a Song Radio where it plays the exact same tracks in the same sequence every time I start it (with weeks in-between). E.g. Start Radio on song ORIGINAL. Radio = O...

lukehawthorne

Newbie

28801 Views

16 replies

10 likes

Other
  • 28801 Views
  • 16 replies
  • 10 likes

Solved!!Superuser Contribution Please let us change the song order to Custom

whether under artist/albums/songs on mobile and on desktop app... it is very annoying to save albums and have them go under artist when i click that artist or under albums but the albums by an artist not be in the order of release... it should not be...

Casual Listener

whether under artist/albums/songs on mobile and on desktop app... it is very annoying to save albums and have them go under artist when i click that artist or under albums but the albums by an artist...

Peter

Spotify Legend

1605 Views

1 replies

0 likes

Music
Other
  • 1605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files play on mobile

PlanPremiuimCountryFinlandDeviceAcer Aspire ES15 and Nokia 6.1Operating SystemWindows 10 and Android v.9 My Question or IssueHello.I have been trying to listen music from my local files on my mobile, but everytime i try, the song seems to bee greyed ...

Newbie

Plan Premiuim Country Finland Device Acer Aspire ES15 and Nokia 6.1 Operating System Windows 10 and Android v.9   My Question or Issue Hello. I have been trying to listen music from m...

Peter

Spotify Legend

918 Views

1 replies

0 likes

Music
  • 918 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution (Spotify Web Player)After an certain amount of songs I can't scroll down anymore

PlanFreeCountryU.SOperating SystemSpotify Web Player When on my favorite song section in my library on spotify web player.While scrolling down it'll stop at the bottom of the page and won't continue like it usually would.I think because of the new sc...

Casual Listener

Plan Free Country U.S Operating System Spotify Web Player   When on my favorite song section in my library on spotify web player.While scrolling down it'll stop at the bottom of the page ...

jx_kenta

Casual Listener

2766 Views

3 replies

1 likes

Music
Other
  • 2766 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Automatically adding Nicky Romono songs

I signed up for some promotion that automatically adds Nicky Romono songs to my playlist on Spotify and since then they add at least one garbage song every week. How do I make it stop?

Casual Listener

I signed up for some promotion that automatically adds Nicky Romono songs to my playlist on Spotify and since then they add at least one garbage song every week. How do I make it stop?  

Peter

Spotify Legend

1798 Views

3 replies

0 likes

Other
  • 1798 Views
  • 3 replies
  • 0 likes

Superuser Contribution No se reproduce la radio i algunas canciones

PlanFreeCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueHola, lo que me pasa esque no se me reproduce algunas canciones en el PC ni la radio, me sale error pero voy a otro dispositivo en el movil si que me deja

Newbie

  Plan Free Country Spain Device PC Operating System Windows 10   My Question or Issue Hola, lo que me pasa esque no se me reproduce algunas canciones en el PC ni la radio, me sa...

Peter

Spotify Legend

1167 Views

1 replies

0 likes

Other
  • 1167 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my music list

Several days ago that a list of music that I used to listen to more than 5 followers has disappeared is the first time this happens to me having more than two years with Spotify. I have a premium account and I would like you to help me find my music ...

Newbie

Several days ago that a list of music that I used to listen to more than 5 followers has disappeared is the first time this happens to me having more than two years with Spotify.  I have a prem...

Guido

Spotify Legend

955 Views

1 replies

0 likes

Music
  • 955 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song has wrong title

hi all, this is a really minor thing but i noticed a song with a misspelled title - https://open.spotify.com/track/2fOEG1ju7J6nLskpj3draK?si=SjUCI16kS5mtfuRARRBjrQ . the actual title, as i’ve crosschecked from vinyl and discogs, is “This Liberal Love...

Newbie

hi all, this is a really minor thing but i noticed a song with a misspelled title - https://open.spotify.com/track/2fOEG1ju7J6nLskpj3draK?si=SjUCI16kS5mtfuRARRBjrQ . the actual title, as i’ve crossch...

Jemi

Spotify Legend

747 Views

1 replies

0 likes

Other
  • 747 Views
  • 1 replies
  • 0 likes

An error occurs when trying to connect with Web Player

Hi, Since a couple of weeks, each time I connect to open.spotify.com using Firefox, I'm getting a message saying an error occurred and need to try again. However, Spotify works when used from the desktop application or my phone, so the service is not...

Regular

Hi,   Since a couple of weeks, each time I connect to open.spotify.com using Firefox, I'm getting a message saying an error occurred and need to try again. However, Spotify works when used fro...

1197 Views

0 replies

2 likes

Other
  • 1197 Views
  • 0 replies
  • 2 likes

Superuser Contribution Half of library doesn't show up

When I scroll down through my library, all of my saved albums stop appearing when the scrollbar gets to the bottom of the screen instead of continuing to load. When I search up an album that I know I have saved, it shows up as being saved, yet my lib...

Newbie

    When I scroll down through my library, all of my saved albums stop appearing when the scrollbar gets to the bottom of the screen instead of continuing to load. When I search up an alb...

Guido

Spotify Legend

1352 Views

3 replies

1 likes

Other
  • 1352 Views
  • 3 replies
  • 1 likes

Superuser Contribution A playlist has disappeared

My Question or Issue:Yes, it was a playlist of my own.No, I don't erase itIn the case I erase it, I search in my deleted playlist and it is not thereAnd yes, I search 5 times in my library and in "Recover Playlist"My playlist is called "Neon" , where...

Newbie

My Question or Issue: Yes, it was a playlist of my own. No, I don't erase it In the case I erase it, I search in my deleted playlist and it is not there And yes, I search 5 times in my library an...

Guido

Spotify Legend

988 Views

1 replies

0 likes

Music
Other
  • 988 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web Player - Favorite Songs, most of mine are gone?

PlanFreeCountryUSADeviceLenovo Thinkpad/Google Chrome/Spotify Web PlayerOperating SystemWindows 10 My Question or IssueI'm having pretty much this issue https://community.spotify.com/t5/Closed-Ideas/Web-Player-Your-Music-Only-half-of-my-favorite-song...

Casual Listener

Plan Free Country USA Device Lenovo Thinkpad/Google Chrome/Spotify Web Player Operating System Windows 10   My Question or Issue I'm having pretty much this issue https://communit...

ankaji

Casual Listener

2738 Views

2 replies

1 likes

Music
  • 2738 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music won't play

I been having a problem with this album called Life Of a Dark Rose by Lil Skies recently. It seems that some songs just wont play for me, as soon as I click on them nothing happens. I did download the album previously but I'm still not sure on why th...

Newbie

I been having a problem with this album called Life Of a Dark Rose by Lil Skies recently. It seems that some songs just wont play for me, as soon as I click on them nothing happens. I did download th...

Guido

Spotify Legend

1017 Views

1 replies

0 likes

Music
  • 1017 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJAY Pro icw Spotify Premium does not load the songs completely (only for 30 seconds)

I have Djay Pro icw Spotify Premium. When selecting a spotify song, only the first 30 seconds is loaded in Djay Pro. What am i doing wrong? :S Tnx!Johan

Newbie

I have Djay Pro icw Spotify Premium.  When selecting a spotify song, only the first 30 seconds is loaded  in Djay Pro.  What am i doing wrong? :S   Tnx! Johan

Guido

Spotify Legend

1459 Views

1 replies

1 likes

Music
  • 1459 Views
  • 1 replies
  • 1 likes

Superuser Contribution My spotify won't play without WiFi even though I have premium and playlists downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

johnf52

Gig Goer

12241 Views

12 replies

0 likes

Account
  • 12241 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Last saved songs disappear from library

Hi! Some songs disappear from the library. This happens with the songs that are the last saved. I have to look for it again and save it to my songs.

Casual Listener

Hi!   Some songs disappear from the library. This happens with the songs that are the last saved. I have to look for it again and save it to my songs.  

Guido

Spotify Legend

3194 Views

5 replies

0 likes

Music
  • 3194 Views
  • 5 replies
  • 0 likes