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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • nyfel
  • Casual Listener
  • 2410 Views
  • 21 replies
  • 6 likes
  • Other
  • 2410 Views
  • 21 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17856 Views
  • 8 replies
  • 2 likes
  • Other
  • 17856 Views
  • 8 replies
  • 2 likes

Playlist songs disappear

PlanFreeCountryAustralia Devicelate xbox neOperating My Question or Issuemy playlist is there but when i cluck it there are no songs. I have tried logging out and even reinstalling nothing restores songs

  • Newbie
  • Plan Free Country Australia   Devicelate  xbox ne Operating   My Question or Issue my playlist is there but when i cluck it there are no songs. I have tried logging out and e...
  • Nico
  • Community Legend
  • 423 Views
  • 2 replies
  • 0 likes
  • Other
  • 423 Views
  • 2 replies
  • 0 likes

Solved!! Xbox version not workig with playlists

PlanFreeCountry United StatesDeviceXboxOperating SystemXbox My Question or Issue the xbox app was working with playlist just last week. ive restarted my console, soft reboot and hard reboot. ive uninstalled and reinstalled, logged in and logged out s...

  • Newbie
  • Plan Free Country  United States Device Xbox Operating System Xbox   My Question or Issue  the xbox app was working with playlist just last week. ive restarted my console, so...
  • Nico
  • Community Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • Other
  • 582 Views
  • 1 replies
  • 0 likes

Xbox One doesn’t show my playlists

PlanFreeCountryUnited StatesDeviceXbox One My Question or IssueAfter logging into the Spotify application on my Xbox One, I am able to see my playlists and public playlists by Spotify. However, once I click on one of my playlists, nothing shows up an...

  • Newbie
  • Plan Free Country United States Device Xbox One     My Question or Issue After logging into the Spotify application on my Xbox One, I am able to see my playlists and public p...
  • Nico
  • Community Legend
  • 1152 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1152 Views
  • 1 replies
  • 0 likes

Can't see my friends playlists

FreeUnited States DeviceMacBook AirOperating SystemmacOS HighSierra I can't see any of my friend's playlists even though he has them set to public, he also tried to share a the playlist with me and said that it wouldn't let him. There isn't even a pl...

  • Newbie
  •   Free United States   Device MacBook Air Operating System macOS HighSierra   I can't see any of my friend's playlists even though he has them set to public, he also tried t...
  • Nico
  • Community Legend
  • 800 Views
  • 1 replies
  • 0 likes
  • music
  • 800 Views
  • 1 replies
  • 0 likes

How do i transfer my old playlist account into my new account

Hi i had issues logging in into my old account therefore had to create and new account that was not linked to facebook. How do i transfer my old playlist saved into my new account? JasperSingapore

  • Newbie
  • Hi i had issues logging in into my old account therefore had to create and new account that was not linked to facebook. How do i transfer my old playlist saved into my new account?   Jasper S...
  • Jose_M
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • music
  • 356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Web Player is inaccessible under Android

PlanFreeCountryHungaryDeviceMotorola C PlusOperating SystemAndroid Nougat (7.0) My Question or IssueWhen I try to open the Web Player page(open.spotify.com) while requesting Desktop page , it redirects back to the Spotify Home Page (spotify.com/hu).M...

  • Regular
  • Plan Free Country Hungary Device Motorola C Plus Operating System Android Nougat (7.0)   My Question or Issue When I try to open the Web Player page (open.spotify.com) while requestin...
  • Jemi
  • Spotify Legend
  • 48692 Views
  • 5 replies
  • 0 likes
  • Other
  • 48692 Views
  • 5 replies
  • 0 likes

Xbox playlist not working

im gonna keep this short. on xbox i have teo of my playlists and they work on my phone. now, when i try to use them, they are empty despite saying “81 songs.” albums and other stuff work but my added playlist are invisible. is there a fix? (i tried r...

  • Casual Listener
  • im gonna keep this short. on xbox i have teo of my playlists and they work on my phone. now, when i try to use them, they are empty despite saying “81 songs.” albums and other stuff work but my added...
  • Jose_M
  • Spotify Star
  • 674 Views
  • 1 replies
  • 0 likes
  • Other
  • 674 Views
  • 1 replies
  • 0 likes

Where is the album?

Hello, I Just Wanna Now, Why There's not all the Albums of Black Label Society Band, The Older's the best, and just have some of the new's one.PlanPremiumCountry BrazilDeviceMoto G4 PlusOperating SystemAndroid Nougat My Question or Issue Hello, I Jus...

  • Visitor
  • Hello, I Just Wanna Now, Why There's not all the Albums of Black Label Society Band, The Older's the best, and just have some of the new's one. Plan Premium Country  Brazil Device Moto G4 ...
  • Jose_M
  • Spotify Star
  • 431 Views
  • 1 replies
  • 0 likes
  • Other
  • 431 Views
  • 1 replies
  • 0 likes

Spotify Alarm not working

PlanPremiumDeviceNokia 8My Question or Issue So 5 days ago I made a playlist to wake up to on Spotify. I now set this as my alarm on the Clock app. But when it goes off, it makes this annoying bleeping sound instead of playing music and I get an erro...

  • Casual Listener
  •   Plan Premium Device Nokia 8 My Question or Issue  So 5 days ago I made a playlist to wake up to on Spotify. I now set this as my alarm on the Clock app. But when it goes off, it mak...
  • Jose_M
  • Spotify Star
  • 4134 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 4134 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Why am I paying for premium when I have really limited podcast selection?

PlanPremiumCountryRomania DeviceDesktop, Android PhoneOperating SystemWindows 10, Android 7.1.1 My Question or Issuehttps://newsroom.spotify.com/2018-05-10/spotify-and-npr-team-up-to-feed-your-podcast-addiction/Although I can subscribe to the podcast...

  • Casual Listener
  • Plan Premium Country Romania  Device Desktop, Android Phone Operating System Windows 10, Android 7.1.1   My Question or Issue https://newsroom.spotify.com/2018-05-10/spotify-and-n...
  • Guido
  • Spotify Legend
  • 1343 Views
  • 5 replies
  • 1 likes
  • music
    Other
  • 1343 Views
  • 5 replies
  • 1 likes

Superuser Contribution Web player skipping in the middle of songs randomly

PlanFreeDeviceToshiba Chromebook 2Operating SystemChromeOS Starting yesterday, almost all songs have been automatically skipped starting about half a minuite in. I have tried clearing the cache, cookies, and connecting to a different network, but I s...

  • Casual Listener
  • Plan Free Device Toshiba Chromebook 2 Operating System ChromeOS    Starting yesterday, almost all songs have been automatically skipped starting about half a minuite in.  I have...
  • GeneralJMay
  • Casual Listener
  • 1133 Views
  • 2 replies
  • 0 likes
  • Other
  • 1133 Views
  • 2 replies
  • 0 likes

Superuser Contribution Having trouble on looking for musics

I changed my cellphone recently, from a J7 galaxy to a S8 galaxy and since then I've been facing trouble on searching for musics. Besides, sometimes music stops for no reason! Please, could someone help me?!! PlanPremiumBrazil DeviceSamsung Galaxy 8O...

  • Casual Listener
  • I changed my cellphone recently, from a J7 galaxy to a S8 galaxy and since then I've been facing trouble on searching for musics.  Besides, sometimes music stops for no reason!  Please, c...
  • Peter
  • Spotify Legend
  • 542 Views
  • 2 replies
  • 0 likes
  • music
  • 542 Views
  • 2 replies
  • 0 likes

Superuser Contribution Poor Chromecast Performance (constant disconnections and other issues)

I'm constantly having 3 major issues with Spotify and Chromecast:It constantly loses connection (every 20-30 minutes or so). There are 2 kinds of disconnects that happen:Spotify loses connection but the chromecast keeps playing. You have to reconnect...

  • Casual Listener
  • I'm constantly having 3 major issues with Spotify and Chromecast: It constantly loses connection (every 20-30 minutes or so). There are 2 kinds of disconnects that happen: Spotify loses connection...
  • Peter
  • Spotify Legend
  • 2613 Views
  • 1 replies
  • 13 likes
  • Android
    Other
  • 2613 Views
  • 1 replies
  • 13 likes

Superuser Contribution Listeners count for artists

hi there my spotify for artist is crazy im lossing listeners fast but at the same time gaining listeners basicly when i look at my stats 24 days ago its less but if i look at my stats 2018 its shown my listeners are growing whats going on with my spo...

  • Newbie
  • hi there my spotify for artist is crazy  im lossing listeners fast but at the same time gaining listeners basicly when i look at my stats 24 days ago its less but if i look at my stats 2018 its ...
  • Jemi
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Music - Opening Spotify App

CountryUSA DeviceGoogle Pixel My Question or IssueDear UX Designers,Whenever a friend shares music with me via Spotify. I click on the link to listen but it does not open up in the Spotify App. Instead it gives me a snippet of the song and if I were ...

  • Casual Listener
  •   Country USA  Device Google Pixel     My Question or Issue Dear UX Designers, Whenever a friend shares music with me via Spotify. I click on the link to listen but it do...
  • Guido
  • Spotify Legend
  • 1028 Views
  • 3 replies
  • 0 likes
  • music
  • 1028 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desaparecio mi cola de reproducción

Buenos diasEn el dispositivo web siempre tenia el simbolo de la cola de reproduccion al lado del nivel de sonido y de los dispositivos , sin embargo ahora me ha desaparecido y no se si lo hayan cambiado o que paso.Es una de las cosas que mas utilizab...

  • Newbie
  •     Buenos dias En el dispositivo web siempre tenia el simbolo de la cola de reproduccion al lado del nivel de sonido y de los dispositivos , sin embargo ahora me ha desaparecido y no se...
  • Peter
  • Spotify Legend
  • 726 Views
  • 1 replies
  • 0 likes
  • Other
    WD
  • 726 Views
  • 1 replies
  • 0 likes

A playlist keeps getting followed by my account

So late yesterday i was working on my pc then suddently my song stops and another song starts playing called Porrstjarne (witch means pornstar in english). Also a playlist keept getting added to my spotify account called " "... nothing, the playlist ...

  • Newbie
  • So late yesterday i was working on my pc then suddently my song stops and another song starts playing called Porrstjarne (witch means pornstar in english). Also a playlist keept getting added to...
  • musicajet
  • Composer
  • 718 Views
  • 3 replies
  • 2 likes
  • music
    Other
    Samsung
  • 718 Views
  • 3 replies
  • 2 likes

Superuser Contribution Announcement Nicki Minaj

PlanAllCountry AllDevicePCOperating SystemAll My Question or IssuePlease moderate your announcements so that a half-naked Nicki Minaj doesn't appear on my spotify desktop player when I'm at work.

  • Newbie
  • Plan All Country  All Device PC Operating System All   My Question or Issue Please moderate your announcements so that a half-naked Nicki Minaj doesn't appear on my spotify deskto...
  • Aimee_T
  • Roadie
  • 462 Views
  • 1 replies
  • 0 likes
  • Other
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution This song is broken.

When playing this song, the music stops, it's quiet and then there's weird incremental sounds like a drum or something. Can you fix this song please. https://open.spotify.com/track/4cVfwQ6ZN9xil3Qj60QPRV?si=fLaQzrVbQbapV812vJNGnw Thanks.

  • Regular
  • When playing this song, the music stops, it's quiet and then there's weird incremental sounds like a drum or something. Can you fix this song please.   https://open.spotify.com/track/4cVfwQ6ZN...
  • Aimee_T
  • Roadie
  • 504 Views
  • 1 replies
  • 0 likes
  • WRT
  • 504 Views
  • 1 replies
  • 0 likes

Volvo Spotify App Downgraded

Over the summer Volvo Sensus notified me in my 2018 Volvo XC60 that an upgrade was available for their native Spotify App. I did the upgrade only to find that some important functionality I had with the old app went away. While we were promised new f...

  • Regular
  • Over the summer Volvo Sensus notified me in my 2018 Volvo XC60 that an upgrade was available for their native Spotify App. I did the upgrade only to find that some important functionality I had with ...
  • qkjpsba9-_67
  • Regular
  • 1213 Views
  • 1 replies
  • 1 likes
  • Other
  • 1213 Views
  • 1 replies
  • 1 likes