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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 689 Views
  • 5 replies
  • 2 likes
  • Other
  • 689 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17238 Views
  • 8 replies
  • 1 likes
  • Other
  • 17238 Views
  • 8 replies
  • 1 likes

Chromecast interrupting webplayer/changing songs

PlanFree/PremiumCountry Deviceiphone 8, PC, Sonos.Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I have a playlist or song going, every now and then (moreso recently) the music will stop abruptly and change to somet...

  • Newbie
  • Plan Free/Premium Country   Device iphone 8, PC, Sonos. Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When I have a playlist or song g...
  • user-removed
  • Not applicable
  • 589 Views
  • 1 replies
  • 1 likes
  • Other
  • 589 Views
  • 1 replies
  • 1 likes

Creating different listening "modes" under one account - ie: "work mode"/"party mode"

Plan - PremiumCountry - USA My Question or Issue While at work, I use my Spotify premium for ambient background music. Usually I will listen to melodic, "chill/focus" type music. I have found that when attempting to listen to any music outside of wor...

  • Casual Listener
  • Plan - Premium Country - USA       My Question or Issue   While at work, I use my Spotify premium for ambient background music.  Usually I will listen to melodic,...
  • Loxer
  • Community Legend
  • 756 Views
  • 1 replies
  • 0 likes
  • Other
  • 756 Views
  • 1 replies
  • 0 likes

Solved!! Censorship

I would like to contact Spotify about an issue but havent had success. Any advice or ideas might help. Here this the message below. Thanks. I have been using Spotify for over 3 years and have had no problems until now. My small problem is that while ...

  • Newbie
  • I would like to contact Spotify about an issue but havent had success. Any advice or ideas might help. Here this the message below. Thanks.   I have been using Spotify for over 3 years and hav...
  • Loxer
  • Community Legend
  • 639 Views
  • 1 replies
  • 0 likes
  • Other
  • 639 Views
  • 1 replies
  • 0 likes

Offline Albums on Windows Phone 10

PlanPremiumCountry USADeviceHP Elite x3Operating SystemWindows Phone 10My Question or IssueI am following hundreds of artists. Once I make an album offline, how do I sort my album list to only show offline albums? I have Windows Phone, and it does no...

  • Newbie
  • Plan Premium Country  USA Device HP Elite x3 Operating System Windows Phone 10 My Question or Issue I am following hundreds of artists. Once I make an album offline, how do I sort my al...
  • Sebasty
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Are Babymetal available on spotify?

I remember listening to them on Spotify before but now their profile is empty and I can't find their songs. I did find links to their songs through Google and tried to play them, but couldn't. everything is greyed out. Why is that? Were they removed ...

  • Casual Listener
  • I remember listening to them on Spotify before but now their profile is empty and I can't find their songs. I did find links to their songs through Google and tried to play them, but couldn't. everyt...
  • RobertT1999
  • Casual Listener
  • 2026 Views
  • 9 replies
  • 1 likes
  • music
  • 2026 Views
  • 9 replies
  • 1 likes

Spotify and PSN

PlanPremiumCountryGermany DevicePlaystation 4Operating System My Question or Issue Hello,I have a problem and although I have my spotify account connected to my old PSN account and would like to log on my new account.Now the problem, I don’t have my ...

  • Newbie
  • Plan Premium Country Germany   Device Playstation 4 Operating System   My Question or Issue   Hello, I have a problem and although I have my spotify account connected to my...
  • Noah
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Can't play a great album

PlanPremiumCountry MexicoDevice Operating SystemIOS 10 My Question or Issue I want to play the album Sensual Sensual by B-Tribe . The song is available but the entire amazing album isn't. It is shown, but it is grayed-out. Is there anything we can do...

  • Music Fan
  • Plan Premium Country  Mexico Device   Operating System IOS 10   My Question or Issue  I want to play the album Sensual Sensual  by B-Tribe . The song...
  • Sebasty
  • Spotify Star
  • 566 Views
  • 3 replies
  • 0 likes
  • Other
  • 566 Views
  • 3 replies
  • 0 likes

Daily Mix is playing censored Music

PlanFree/PremiumCountryCanada DeviceS7 Edge , Web PlayerOperating SystemWindows 10, Android Oreo My Question or Issue I am using the Daily Mix function but for whatever reason, although I have enabled Explicit content it is playing the censored versi...

  • Casual Listener
  •   Plan Free/Premium Country Canada  Device S7 Edge , Web Player Operating System Windows 10, Android Oreo   My Question or Issue  I am using the Daily Mix function...
  • thewoose
  • Casual Listener
  • 1374 Views
  • 2 replies
  • 2 likes
  • 1374 Views
  • 2 replies
  • 2 likes

BMW integration - Only by USB but... ? (BT/USB dongle)

Hi, I can connect Spotify to my BMW, by the following means- either by BT, very simple and automated, but actions with the BMW interface are very limited (only previous/next track) - With Android or iOS- or by wired USB, and in this case BMW 'Connect...

  • Newbie
  •   Hi,   I can connect Spotify to my BMW, by the following means - either by BT, very simple and automated, but actions with the BMW interface are very limited (only previous/next track)...
  • 397 Views
  • 0 replies
  • 0 likes
  • Other
  • 397 Views
  • 0 replies
  • 0 likes

PlayStation Network (PS4) & Problems with Link/Unlink

Plan Family PremiumCountry United States of AmericaDeviceLG Stylo 3/PlayStation 4Operating SystemAndroid My Question or IssueI am trying to log into my PlayStation 4 with my Spotify account. Whenever I do so, I receive an error message stating that m...

  • Casual Listener
  • Plan Family Premium Country United States of America Device LG Stylo 3/PlayStation 4 Operating System Android   My Question or Issue I am trying to log into my PlayStation 4 wi...
  • 524 Views
  • 0 replies
  • 0 likes
  • Sony
  • 524 Views
  • 0 replies
  • 0 likes

Spotify App on LG WebOS TV

Spotify app is now unavailable on LG WebOS TVs. Are there any plans for it to make a comeback updated or should I find a new way to listen to Spotify on my TV?

  • Newbie
  • Spotify app is now unavailable on LG WebOS TVs. Are there any plans for it to make a comeback updated or should I find a new way to listen to Spotify on my TV?
  • Tex260Z
  • Newbie
  • 91672 Views
  • 184 replies
  • 91 likes
  • Other
  • 91672 Views
  • 184 replies
  • 91 likes

Spotify keeps showing me the “Brand new music” notification

The day before yesterday an artist (In this case, Charlie Puth) released a new album and spotify gave me the “Brand new music for you” Notification, which appears when an Artist you like uploads new songs, ep’s, albums, etc. So I was okay, then I clo...

  • Casual Listener
  • The day before yesterday an artist (In this case, Charlie Puth) released a new album and spotify gave me the “Brand new music for you” Notification, which appears when an Artist you like uploads new ...
  • biggetit
  • Casual Listener
  • 802 Views
  • 3 replies
  • 4 likes
  • music
    Other
  • 802 Views
  • 3 replies
  • 4 likes

Solved!! Blank black screen on web player

When I opened my spotify web player this morning it only would load to a plain black screen, iv'e restarted my computer and the web browser. I'm behind a school internet with DNS servers that i can't change but i've asked the IT and he said it should...

  • Regular
  • When I opened my spotify web player this morning it only would load to a plain black screen, iv'e restarted my computer and the web browser. I'm behind a school internet with DNS servers that i can't...
  • Erwinzy
  • Newbie
  • 12929 Views
  • 31 replies
  • 4 likes
  • Other
  • 12929 Views
  • 31 replies
  • 4 likes

Missing tracks on newly released Album

PlanPremiumCountry United StatesDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue The newly release album by Tyler Childers, "Live on Red Barn Radio I & II," is missing two tracks on spotify that are present on the album in Google P...

  • Newbie
  •   Plan Premium Country  United States Device Samsung Galaxy S9 Operating System Android   My Question or Issue  The newly release album by Tyler Childers, "Live on Red ...
  • Loxer
  • Community Legend
  • 1055 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files chromebook.

Ive got premium spotify and want to add local files from my chromebook but have no idea how as you can only use the web. is there anyway i can upload?

  • Newbie
  • Ive got premium spotify and want to add local files from my chromebook but have no idea how as you can only use the web. is there anyway i can upload?  
  • SergioDavid
  • Roadie
  • 2763 Views
  • 1 replies
  • 2 likes
  • 2763 Views
  • 1 replies
  • 2 likes

Solved!! Na aquisição de uma promoção, no qual o primeiro mês é gratuíto, fui cobrado duas vezes;

PlanPremiumCountry BrasilDeviceLG M250 K10Operating SystemAndroid Nougat My Question or Issue Bom dia, Solicitei a compra do Spotify premium na promoção de um primeiro mês ser gratuito, porém, fui cobrado no primeiro e no segundo mês (vigente) de uso...

  • Casual Listener
  • Plan Premium Country  Brasil Device LG M250 K10 Operating System Android Nougat   My Question or Issue    Bom dia,     Solicitei a compra do Spotify premium...
  • Bittencourt
  • Spotify Star
  • 823 Views
  • 5 replies
  • 0 likes
  • music
  • 823 Views
  • 5 replies
  • 0 likes

Playback- intermittent stops on echo devices

Plan - PremiumCountry - USA DeviceMacBook Pro with El Capitan OSAmazon Echo devices (all types) I have both the full speaker and the small puck style echo devices (hooked up to a stereo) and the problem exists on both - I get intermittent stops in pl...

  • Newbie
  • Plan - Premium Country - USA   Device MacBook Pro with El Capitan OS Amazon Echo devices (all types)   I have both the full speaker and the small puck style echo devices (hooked up...
  • wjschnew
  • Newbie
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Artists Tab empty / Play all the songs of an artist that are in my library / Manage the queue

PlanFreeCountry FranceDevicePCOperating SystemW7Pro My Question or Issue 1) I do not understand why on Open Spotify (online player) I have only one artiste in the Artists tab while all artists in my library appear on the PC Spotify application. Too b...

  • Newbie
  • Plan Free Country  France Device PC Operating System W7Pro   My Question or Issue  1) I do not understand why on Open Spotify (online player) I have only one artiste in the A...
  • 452 Views
  • 0 replies
  • 0 likes
  • Other
  • 452 Views
  • 0 replies
  • 0 likes

Solved!! When and how are streams counted?

So like I stream a song right and have it saved to listen to it offline does it still count towards the total stream count when I'm listening to it offline and when connected to WiFi? Basically i am asking when and how are streams counted?

  • Regular
  • So like I stream a song right and have it saved to listen to it offline does it still count towards the total stream count when I'm listening to it offline and when connected to WiFi? Basically ...
  • Loxer
  • Community Legend
  • 3931 Views
  • 1 replies
  • 0 likes
  • Other
  • 3931 Views
  • 1 replies
  • 0 likes

Building Deep Learning Model with Spotify Data

PlanPremiumCountry TaiwanDeviceNoneOperating SystemNone My Question or IssueI am a Premium of Spotify. Recently I gonna to build a music recommender system inspired by this and this.One of them use his iTunes dataset and another use the public free.S...

  • Newbie
  • ...bsp;by this and this. One of them use his iTunes dataset and another use the public free. So could I use Spotify music data to achieve that? It's not commercial. Though I will post the result f...
  • 429 Views
  • 0 replies
  • 0 likes
  • Other
  • 429 Views
  • 0 replies
  • 0 likes