Help - Other (Podcasts, Partners, etc )

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Thursday
Heartrose
Newbie
4801 Views
33 replies
6 likes
Other

4801 Views
33 replies
6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
4 weeks ago
のぞみ
Visitor
18641 Views
9 replies
2 likes
Other

18641 Views
9 replies
2 likes

Solved!! black screen with my samsung smart tv since uptade of spotify 07 sept 2018

PlanPremiumCountry switzerlandDeviceSamsung smart tv MU61700Operating System? tv from 2017 My Question or Issue since the uptade of spotify on my smart tv (07 sept 2018) i cannot use spotify on it. i open the app, but i cannot do anything the screen ...

Didi777
Casual Listener
Plan Premium Country switzerland Device Samsung smart tv MU61700 Operating System ? tv from 2017 My Question or Issue since the uptade of spotify on my smart tv (07 sept ...
2018-09-12 1:38:43 PM
2018-09-14 8:38:57 PM
Nico
Community Legend
8671 Views
3 replies
0 likes
Samsung

8671 Views
3 replies
0 likes

Superuser Contribution Spotify won't play from Facebook

I have FB and SP connected. When you see the > as below, shouldn't Spotify web player pop up? Or something?

bg007
Regular
I have FB and SP connected. When you see the > as below, shouldn't Spotify web player pop up? Or something?
2018-08-31 4:41:03 AM
2018-09-14 5:07:56 PM
bg007
Regular
1546 Views
11 replies
0 likes
Other

1546 Views
11 replies
0 likes

Solved!! Playlist created in Web player becomes public?

I have and use Spotify both on desktop, mobile and the web. In the desktop/mobile I have configured the settings so that playlists I create doesn't automatically become public. It seems the Web player ignores this setting, and doesn't have a setting ...

Bjolene
Newbie
I have and use Spotify both on desktop, mobile and the web. In the desktop/mobile I have configured the settings so that playlists I create doesn't automatically become public. It s...
2018-09-14 4:00:24 PM
2018-09-14 4:11:45 PM
Nico
Community Legend
643 Views
1 replies
0 likes
Other

643 Views
1 replies
0 likes

Does Spotify really removed hebrew letters of some album cover?

Why if yes?

Tikva
Regular
Why if yes?
2018-09-13 8:56:20 AM
2018-09-14 4:05:27 PM
Nico
Community Legend
567 Views
5 replies
0 likes

567 Views
5 replies
0 likes

Follow button embedded iframe CSS issue

Hey, not sure if this is the best place to report this, but we found a small CSS issue for the web team over there, on the follow button iframe you generate at https://developer.spotify.com/documentation/widgets/generate/follow-button/ Basically, if ...

ryanhb
Newbie
Hey, not sure if this is the best place to report this, but we found a small CSS issue for the web team over there, on the follow button iframe you generate at https://developer.spotify.com/documenta...
2018-09-12 9:10:08 PM
2018-09-14 3:52:51 PM
Jose_M
Spotify Star
1450 Views
1 replies
1 likes
Other

1450 Views
1 replies
1 likes

Superuser Contribution Spotify on argon stream 2

Hi,I do have an premium account and do stream via 'spotify connect' on different devices.My Argon Stream 2 shows problems, a few time a day. At that time, after selecting a new song (on my iphone), nothing happens. The argon shows: "Press Play" toget...

tijmenkok
Newbie
Hi, I do have an premium account and do stream via 'spotify connect' on different devices. My Argon Stream 2 shows problems, a few time a day. At that time, after selecting a new song (on ...
2018-09-10 1:57:31 PM
2018-09-14 1:48:30 PM
Peter
Spotify Legend
2032 Views
1 replies
0 likes
Other

2032 Views
1 replies
0 likes

Multiple Users / Device Solution Needed

PlanFamily PremiumCountry UKDevicevariousOperating SystemVarious My Question or Issue I need a solution that would let different people use spotify in different rooms of my house simultaniously. I'm going to struggle to explain clearly as there are s...

OneNoteRiff
Newbie
Plan Family Premium Country UK Device various Operating System Various My Question or Issue I need a solution that would let different people use spotify in different roo...
2018-09-12 4:13:08 PM
2018-09-13 5:10:09 PM
Algertc
Music Fan
445 Views
1 replies
0 likes
music

445 Views
1 replies
0 likes

Need help

I've been keep on downloading my music's all over again. And when I am not connected to the internet, it still asking me to log in and download again the music so annoying help me please

HersheyLeigh
Casual Listener
I've been keep on downloading my music's all over again. And when I am not connected to the internet, it still asking me to log in and download again the music so annoying help me please
2018-09-10 4:35:33 AM
2018-09-13 4:22:22 PM
Nico
Community Legend
513 Views
3 replies
0 likes
music

513 Views
3 replies
0 likes

Thumbs down not working in Web Player

PlanPremiumCountry: Poland Device: Dell Precision 5520Operating System: Fedora 28 Using Web Player on Chrome. The thumbs down button is not working - that's the error I see in browser console: Failed to load resource: net::ERR_NAME_NOT_RESOLVED13rave...

OlgaMaciaszek
Casual Listener
Plan Premium Country: Poland Device: Dell Precision 5520 Operating System: Fedora 28 Using Web Player on Chrome. The thumbs down button is not working - that's the error...
2018-09-11 10:18:25 AM
2018-09-13 4:11:20 PM
Nico
Community Legend
589 Views
3 replies
0 likes

589 Views
3 replies
0 likes

Solved!! Songs Stop at 9 Seconds (Chrome v69.0.3497.92)

PlanFreeCountry United StatesDeviceWindows PCOperating SystemWindows 10 1703 (64-bit) My Question or IssueWhenever I use the web player (play.spotify.com) in the latest update of Google Chrome, I am unable to get anything to play properly. Songs get ...

WrinkledBiscuit
Newbie
Plan Free Country United States Device Windows PC Operating System Windows 10 1703 (64-bit) My Question or Issue Whenever I use the web player (play.spotify.com) in the latest ...
2018-09-13 3:03:31 PM
2018-09-13 3:50:20 PM
Nico
Community Legend
1974 Views
1 replies
0 likes
Other

1974 Views
1 replies
0 likes

Playlists disappear every morning

Hello, I have a spotify premium account logged in on my PC and iPhone. Why do my playlists always disappear every morning? Both on my PC and iPhone. I know I can recover those playlists, but I just wanna know why does this happen? How can I stop it? ...

tuttoardito
Newbie
Hello, I have a spotify premium account logged in on my PC and iPhone. Why do my playlists always disappear every morning? Both on my PC and iPhone. I know I can recover those playlists, but I just w...
2018-09-13 5:24:14 AM
2018-09-13 2:42:11 PM
Nico
Community Legend
365 Views
1 replies
0 likes
Other

365 Views
1 replies
0 likes

Superuser Contribution Sound is wobbly.

I've noticed the sound becoming wobbly on some songs or entire albums. Here are some examples: https://open.spotify.com/track/2CZmBzkAKzimNWmN8RKXk1?si=lImUmPNoS_6pIwoVFNLK_gThe distorted guitar in the intro sounds like it has a rapid, deep vibrato e...

Rimšiakas
Regular
I've noticed the sound becoming wobbly on some songs or entire albums. Here are some examples: https://open.spotify.com/track/2CZmBzkAKzimNWmN8RKXk1?si=lImUmPNoS_6pIwoVFNLK_g The distorted ...
2018-08-20 10:38:09 AM
2018-09-13 12:37:00 PM
Rimšiakas
Regular
1808 Views
3 replies
1 likes
Other

1808 Views
3 replies
1 likes

Solved!!Superuser Contribution Problems with foreign songs

PlanPremiumCountry NetherlandsDevice(iPhone 8, Windows)Operating System(iOS 10, Windows 10) My Question or IssueFor example the following song: Facetime - Dardan. I'm able to find the song with a link from his youtube channel to spotify and thereby h...

Joshua05041997
Casual Listener
Plan Premium Country Netherlands Device (iPhone 8, Windows) Operating System (iOS 10, Windows 10) My Question or Issue For example the following song: Facetime - Dardan. I...
2018-09-11 1:18:03 PM
2018-09-13 9:13:29 AM
Katerina
Spotify Legend
1815 Views
3 replies
0 likes
music
Other

1815 Views
3 replies
0 likes

Solved!!Superuser Contribution Wrong artist linked

PlanPremium FamilyCountry USADevicePC, iPhoneOperating SystemiOS, Windows 10 My Question or Issue The song "In the Blood" by Jake Coco is accompanied by a group called Darden. However, in the song's details, it shows the group name but links to anoth...

Jestercow
Casual Listener
Plan Premium Family Country USA Device PC, iPhone Operating System iOS, Windows 10 My Question or Issue The song "In the Blood" by Jake Coco is accompanied by a group cal...
2018-08-27 8:18:25 PM
2018-09-13 8:33:56 AM
Jemi
Spotify Legend
736 Views
3 replies
0 likes
Other

736 Views
3 replies
0 likes

Playlist image is not right when posting a story for instagram

Operating SystemAndroid My Question or IssueWhen I try to share my playlist through Instagram stories it shows the old albums instead of the new one I created.Here is an example:https://open.spotify.com/user/b6b6unfcwkh8krbccdsqaxbwk/playlist/0FwS8zq...

5196-j_ormw92
Regular
Operating System Android My Question or Issue When I try to share my playlist through Instagram stories it shows the old albums instead of the new one I created. Here is an e...
2018-09-10 5:59:43 PM
2018-09-12 12:22:54 AM
Nico
Community Legend
3003 Views
12 replies
2 likes
Other

3003 Views
12 replies
2 likes

web player will only play next 100 songs in shuffle

for the past several days (i think the issue started around a week ago) the spotify web player will only play the closest 100 or so songs to the song i start with in my favorite music tab when on shuffle. its getting kind of annoying, since i want to...

ffa480
Casual Listener
for the past several days (i think the issue started around a week ago) the spotify web player will only play the closest 100 or so songs to the song i start with in my favorite music tab when o...
2018-08-04 10:36:57 PM
2018-09-12 10:12:43 PM
ffa480
Casual Listener
823 Views
2 replies
3 likes
Other

823 Views
2 replies
3 likes

Superuser Contribution Spotify Player in Slack

PlanFamily CountryUK DeviceDesktops Operating SystemWindows My Question or Issue Hey, So a while ago, in my office a bunch of us noticed that the player in slack is no longer connected to the account logged into the spotify client installed onto your...

0x539
Casual Listener
Plan Family Country UK Device Desktops Operating System Windows My Question or Issue Hey, So a while ago, in my office a bunch of us no...
2018-08-10 12:41:32 PM
2018-09-12 9:48:12 PM
ryrymadison
Gig Goer
7615 Views
3 replies
10 likes
Other

7615 Views
3 replies
10 likes

Superuser Contribution Switching fron O2 to Vodafone

Hello. I am currently on the O2 network & have Spotify premium & pay for it with my O2 bill. I am probably going to change my phone & network provider to Vodafone as their tarrifs include Spotify premium. Any idea how I would do this? Would i just ca...

Carlos5577
Newbie
Hello. I am currently on the O2 network & have Spotify premium & pay for it with my O2 bill. I am probably going to change my phone & network provider to Vodafone as their tarrifs include...
2017-10-22 6:02:10 PM
2018-09-12 4:45:26 PM
Guido
Spotify Legend
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Superuser Contribution Can't find Spotify on my Gear S3

PlanPremiumCountry Account country: US, current country: Armenia (Spotify not available)DeviceGalaxy S8+, Gear S3Operating SystemTizen My Question or Issue Hey all,I have an issue with my Gear S3 and Spotify. I'm a premium user, but. as you can see I...

Raul_Mkryan
Newbie
Plan Premium Country Account country: US, current country: Armenia (Spotify not available) Device Galaxy S8+, Gear S3 Operating System Tizen My Question or Issue Hey all,...
2018-08-27 10:31:00 AM
2018-09-12 3:27:20 PM
Jemi
Spotify Legend
1038 Views
1 replies
0 likes
Samsung

1038 Views
1 replies
0 likes

Superuser Contribution Playlists On Xbox

So currently I'm having issues with my playlists on my Xbox. Whenever I try to click on the playlists I created in "your music" nothing is there. It's just a blank screen. I've waited for about 10 minutes seeing if it was just loading, deleted the ap...

steveamonkey
Newbie
So currently I'm having issues with my playlists on my Xbox. Whenever I try to click on the playlists I created in "your music" nothing is there. It's just a blank screen. I've waited for about 10 mi...
2018-08-25 10:37:52 PM
2018-09-12 1:43:29 PM
Jemi
Spotify Legend
907 Views
2 replies
0 likes
music
Other

907 Views
2 replies
0 likes

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