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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1639 Views
  • 16 replies
  • 6 likes
  • Other
  • 1639 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17603 Views
  • 8 replies
  • 1 likes
  • Other
  • 17603 Views
  • 8 replies
  • 1 likes

[Web player] Can't play music

Last week the web player stoped working.Tried to remove all the history, cache. still player cant play.Firefox on same PC plays as usual. PlanPremiumCountry IsraelDevice(PC)Operating System(Ubuntu 16.04) My Question or Issue

  • Newbie
  • Last week the web player stoped working. Tried to remove all the history, cache. still player cant play. Firefox on same PC plays as usual.   Plan Premium Country  Israel Device (P...
  • arielleshriver
  • Composer
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

chromecast behind the lyrics

PlanPremium family CountryUDA DeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Members of my family account are able to show genius “behind the lyrics” on chrome cast. I have tried everything but can not figure out how to get this feature ...

  • Newbie
  •   Plan Premium family  Country UDA   Device iPhone 7 Operating System iOS 11.4   My Question or Issue  Members of my family account are able to show genius “behin...
  • arielleshriver
  • Composer
  • 1016 Views
  • 1 replies
  • 0 likes
  • 1016 Views
  • 1 replies
  • 0 likes

Does anyone have the #ThrowbackThursday playlist from May 24, 2018? It was so good!

PlanPremiumCountry USA(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Does anyone have the #ThrowbackThursday playlist from May 24, 2018? It was so good! It had MGMT and others. I was crushed when I learned the list refreshes and you los...

  • Newbie
  • Plan Premium Country  USA (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Does anyone have the #ThrowbackThursday playlist from May 24, 2018? It was so good...
  • armcampbell
  • Newbie
  • 759 Views
  • 1 replies
  • 0 likes
  • 759 Views
  • 1 replies
  • 0 likes

Playlist suddenly empty

Spotify UsernamefengapapitPlanPremiumCountry FranceDeviceAndroid, Windows 10 and LinuxOperating SystemAndroid 8.1, Windows 10 and Linux My Question or Issue My main playlist built from the time I subscribed to spotify years ago is now suddenly empty ...

  • Music Fan
  • Spotify Username fengapapit Plan Premium Country  France Device Android, Windows 10 and Linux Operating System Android 8.1, Windows 10 and Linux   My Question or Issue  My ...
  • fengapapit
  • Music Fan
  • 4518 Views
  • 4 replies
  • 1 likes
  • Other
  • 4518 Views
  • 4 replies
  • 1 likes

Solved!! Spotify stops playing and disconnects from chromecast when manually skipping songs

Spotify UsernamepetturikPlanPremiumCountry NetherlandsDeviceHuawei Nexus 6POperating SystemAndroid 8.1 Since yesterday i am experiencing problems with Spotify and my Chromecasts. I can put up a playlist and it will play the songs without a hitch. How...

  • Casual Listener
  • Spotify Username petturik Plan Premium Country  Netherlands Device Huawei Nexus 6P Operating System Android 8.1   Since yesterday i am experiencing problems with Spotify and my...
  • mikew_nt
  • Regular
  • 5201 Views
  • 3 replies
  • 0 likes
  • 5201 Views
  • 3 replies
  • 0 likes

Android app not scrobbling to last.fm

None of my music I'm listening to on my phone is showing up on my last.fm. When I use my computer, the scrobbles stay in my library, but when I use my phone, last.fm says it's scrobbling the track i'm playing, but when the track is over, it doesn't s...

  • Newbie
  • None of my music I'm listening to on my phone is showing up on my last.fm.  When I use my computer, the scrobbles stay in my library, but when I use my phone, last.fm says it's scrobbling the tr...
  • leq-5d2_b84wi
  • Newbie
  • 7374 Views
  • 19 replies
  • 8 likes
  • 7374 Views
  • 19 replies
  • 8 likes

google assistant not working anymore

PlanPremiumCountry BelgiumDevicegoogle assistant on google home , and serveral google mini's , in english Operating Systemgoogle assistant My Question or Issuevoice commands to play something on spotify now always return 'something went wrong'. I had...

  • Newbie
  •   Plan Premium Country  Belgium Device google assistant on google home , and serveral google mini's , in english  Operating System google assistant   My Question or...
  • magnusholmqvist
  • Spotify
  • 683 Views
  • 2 replies
  • 0 likes
  • Other
  • 683 Views
  • 2 replies
  • 0 likes

Web player frozen on Trojan Ad

I am using the Free web player on a Macbook Pro running OS High Sierra in the U.S. A few days ago the Spotify froze on an Trojan ad. I have tried switching to different playlists, logging in/out several times, and I have cleared my computer's cache. ...

  • Newbie
  •   I am using the Free web player on a Macbook Pro running OS High Sierra in the U.S.   A few days ago the Spotify froze on an Trojan ad. I have tried switching to different playlist...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution M-Maybe by I.O.I and Very Very Very by I.O.I plays the wrong track

CountryMalaysia My Question or Issue Both of the songs listed from my subject title were switched around and plays the wrong track

  • Newbie
  • Country Malaysia   My Question or Issue  Both of the songs listed from my subject title were switched around and plays the wrong track
  • lihajm5-_12rq
  • Newbie
  • 2404 Views
  • 2 replies
  • 4 likes
  • music
  • 2404 Views
  • 2 replies
  • 4 likes

Can't find my podcast in spotify

Hi,My podcast recently got approved through Podbean. Yet, I can't seem to find it on spottify, neither can my listeners. The podcast is called "Real Talk with Teresa Agyemang"

  • Casual Listener
  • Hi, My podcast recently got approved through Podbean. Yet, I can't seem to find it on spottify, neither can my listeners.   The podcast is called "Real Talk with Teresa Agyemang"
  • 550 Views
  • 0 replies
  • 0 likes
  • 550 Views
  • 0 replies
  • 0 likes

Meu WebPlayer não funciona

Meu WebPlayer simplesmente não funciona. Não importa qual conta eu faço login, em qual computador que seja, não toca nenhuma música. Já tentei em vários navegadores, dar permissão e apagar o cache e nada. Continua não tocando nada.

  • Newbie
  • Meu WebPlayer simplesmente não funciona. Não importa qual conta eu faço login, em qual computador que seja, não toca nenhuma música. Já tentei em vários navegadores, dar permissão e apagar o cache e ...
  • Bittencourt
  • Spotify Star
  • 2200 Views
  • 1 replies
  • 2 likes
  • 2200 Views
  • 1 replies
  • 2 likes

Samsung Gear S3 and Iphone X ( Can*t use remote/find function)

Dear All, I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibility of Spotify alone, otherwise I would have bought a runni...

  • Regular
  • Dear All,   I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibi...
  • 696 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 696 Views
  • 0 replies
  • 0 likes

Why are playlist results not included when I search on https://open.spotify.com/search/recent ?

PlanPremiumCountryFaroe Islands / Denmark DeviceSurface Laptop 2017Operating SystemWindows 10 My Question or IssueWhen searching on https://open.spotify.com/search/recent it says "Search for an Artist, Song, Album or Playlist", but results do clearly...

  • Newbie
  • Plan Premium Country Faroe Islands / Denmark  Device Surface Laptop 2017 Operating System Windows 10   My Question or Issue When searching on https://open.spotify.com/search/...
  • 319 Views
  • 0 replies
  • 0 likes
  • Other
  • 319 Views
  • 0 replies
  • 0 likes

Can't watching Videos on LG TVs

PlanPremiumCountry SpainDeviceLG Smart TVOperating SystemWebOS My Question or Issue I can't watch Videos on my Smart TV LG

  • Newbie
  • Plan Premium Country  Spain Device LG Smart TV Operating System WebOS   My Question or Issue  I can't watch Videos on my Smart TV LG
  • 669 Views
  • 0 replies
  • 1 likes
  • 669 Views
  • 0 replies
  • 1 likes

Playlist description won't update

Hi, my playlist description won't update - every time I edit it and close the app and come back to it, the edit isn't there and it reverts back to the original. Any suggestions? thanks

  • Newbie
  • Hi, my playlist description won't update - every time I edit it and close the app and come back to it, the edit isn't there and it reverts back to the original. Any suggestions? thanks
  • vlimao
  • Roadie
  • 4082 Views
  • 7 replies
  • 35 likes
  • Other
  • 4082 Views
  • 7 replies
  • 35 likes

Connecting Spotify to Facebook - Old account problem

PlanPremium Country Switzerland Device(SurfaceBook2, Samsung J6)Operating System(Windows 10, Android) My Question or Issue Good morning,I just bought Spotify premium and want to follow my friends. For that I have to link Spotify to Facebook. But the ...

  • Newbie
  • Plan Premium   Country  Switzerland   Device (SurfaceBook2, Samsung J6) Operating System (Windows 10, Android)   My Question or Issue   Good morning, I just bou...
  • 468 Views
  • 0 replies
  • 0 likes
  • music
  • 468 Views
  • 0 replies
  • 0 likes

No sound is playing

Im trying to listen to music on my xbox one but even though it shows that the song is playing there is no sound being played at all. Ive tried messing with my settings and even uninstalling and reinstalling it but nothing is working

  • Newbie
  • Im trying to listen to music on my xbox one but even though it shows that the song is playing there is no sound being played at all. Ive tried messing with my settings and even uninstalling and reins...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

[Web player] No accounts on my spotify web player

PlanFreeCountry FranceDeviceASUS ChromebookOperating SystemChrome OS My Question or Issue Good morning everyone. I can't search a Spotify account and follow it on the Spotify Web Player ? I can't even see my profile. I have Spotify on my Chromebook a...

  • Newbie
  • Plan Free Country  France Device ASUS Chromebook Operating System Chrome OS   My Question or Issue  Good morning everyone. I can't search a Spotify account and follow it on t...
  • 350 Views
  • 0 replies
  • 0 likes
  • Other
  • 350 Views
  • 0 replies
  • 0 likes

obnoxious trojan condoms ads

Hey, I'm 14, and my birthday on my account is accurate and says 2004. I get FREQUENT ads from Trojan condoms. Like, every few ads is an ad about inappropriate content. If I'm using spotify to play music in the car, etc. with my family, and this ad po...

  • Newbie
  • Hey, I'm 14, and my birthday on my account is accurate and says 2004. I get FREQUENT ads from Trojan condoms. Like, every few ads is an ad about inappropriate content. If I'm using spotify to play mu...
  • bombinate
  • Newbie
  • 782 Views
  • 1 replies
  • 2 likes
  • 782 Views
  • 1 replies
  • 2 likes