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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Heartrose
  • Newbie
  • 4800 Views
  • 33 replies
  • 6 likes
  • Other
  • 4800 Views
  • 33 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18640 Views
  • 9 replies
  • 2 likes
  • Other
  • 18640 Views
  • 9 replies
  • 2 likes

Solved!! how do you delete multiple songs at once?

PlanFreeCountry U.S.DevicePCOperating SystemWindows 10My Question or Issue how do you delete multiple songs at once in a playlist? been trying for a few weeks and can't figure it out

  • Regular
  •   Plan Free Country  U.S. Device PC Operating System Windows 10 My Question or Issue  how do you delete multiple songs at once in a playlist? been trying for a few weeks and ...
  • Nico
  • Community Legend
  • 36625 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 36625 Views
  • 1 replies
  • 1 likes

playlist

 how can I migrate playlists from other streaming services to spotify 

  • Newbie
  •   how can I migrate playlists from other streaming services to spotify 
  • Nico
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • music
  • 360 Views
  • 1 replies
  • 0 likes

Spotify restarting on LG UJ701V

PlanPremiumCountryRO DeviceLG webOS TV UJ701VOperating System04.70.85 My Question or Issue Spotify restarts randomly when playing.Usually it happens at the end of a song, so instead of jumping to the next song Spotify restarts (Spotify logo appears, ...

  • Casual Listener
  • Plan Premium Country RO  Device LG webOS TV UJ701V Operating System 04.70.85   My Question or Issue  Spotify restarts randomly when playing. Usually it happens at the end of...
  • Nico
  • Community Legend
  • 1197 Views
  • 3 replies
  • 0 likes
  • Other
  • 1197 Views
  • 3 replies
  • 0 likes

Removing devices from Spotify

I have a premium plan in the U.S. I showed a friend spotify on their Alexa account and signed into my spotify for them over dinner one night. Now, all of their Amazon Echos show up in my "listen on" selection. I removed the Amazon Alexa app from my "...

  • Casual Listener
  • I have a premium plan in the U.S.   I showed a friend spotify on their Alexa account and signed into my spotify for them over dinner one night. Now, all of their Amazon Echos show up in my "li...
  • Nico
  • Community Legend
  • 866 Views
  • 2 replies
  • 0 likes
  • Other
  • 866 Views
  • 2 replies
  • 0 likes

No Daily Mix on Samsung Smart TV

Plan: PremiumCountry: Chile DeviceSamsung Smart TV - UE55MU6100 My Question or Issue:I use Spotify on a Samsung Smart TV but I cannot find the "Daily Mix" section on it. Is this on purporse, or is there something I am missing? Many thanks.

  • Casual Listener
  •   Plan: Premium Country: Chile   Device Samsung Smart TV - UE55MU6100   My Question or Issue: I use Spotify on a Samsung Smart TV but I cannot find the "Daily Mi...
  • Nico
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 527 Views
  • 1 replies
  • 0 likes

Can't hear and add a song

Plan: PremiumCountry: Israel Devices: Nexus 6P\ Macbook Pro 15' 2012Operating Systems: Android 8.1\ MacOS High Sierra 10.13.6 My Question or Issue:Hi everyone, I'm new here and on Spotify, and just started to add and download my playlist. I've notice...

  • Newbie
  • Plan: Premium Country: Israel   Devices: Nexus 6P\ Macbook Pro 15' 2012 Operating Systems: Android 8.1\ MacOS High Sierra 10.13.6   My Question or Issue: Hi everyone, I'm new he...
  • Nico
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • music
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Genres

Is there a way to "create" your own genreI would like to browse in other genres than the ones made by Spotify till now. If there is a way to add a sorting algorithm to the Android app, it would be great.If not it would be good if Spotify could add mo...

  • Casual Listener
  • Is there a way to "create" your own genre I would like to browse in other genres than the ones made by Spotify till now.  If there is a way to add a sorting algorithm to the Android app, it wo...
  • Jemi
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • music
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution prepaid premium & headspace

Hi, Is it possible to add headspace to an existing prepaid premium subscription?Can't find a way to do that so I wonder if it's possible if your premium Spotify subscription is a prepaid one. R.

  • Casual Listener
  • Hi,   Is it possible to add headspace to an existing prepaid premium subscription? Can't find a way to do that so I wonder if it's possible if your premium Spotify subscription is a prepaid o...
  • Jemi
  • Spotify Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see podcasts on fire stick

PlanPremiumCountry USDeviceSamsung TV - Amazon Firestick / Android (Samsung S7) / Windows ClientOperating SystemSamsung TV - Amazon Firestick / Android (Samsung S7) / Windows My Question or Issue Just curious if anyone else has this issue. Whenever I...

  • Casual Listener
  • Plan Premium Country  US Device Samsung TV - Amazon Firestick / Android (Samsung S7) / Windows Client Operating System Samsung TV - Amazon Firestick / Android (Samsung S7) / Windows ...
  • Jemi
  • Spotify Legend
  • 1405 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 1405 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist is apparently hidden for me?

PlanFree/PremiumCountryBrazilDeviceMoto G4, Spotify PC.Operating SystemAndroid 7, Windows 10. My Question or IssueI used to listen to this playlist, then all of the sudden, it just doesn't appear to me anymore. Luckily, Google still has it in its rec...

  • Newbie
  • Plan Free/Premium Country Brazil Device Moto G4, Spotify PC. Operating System Android 7, Windows 10.   My Question or Issue I used to listen to this playlist, then all of the sudden, i...
  • Jemi
  • Spotify Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Other
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! web player issue

PlanFree/PremiumCountryusaDevicechromeOperating Systemwindows 2012My Question or Issueweb playerhelloafter login and clicking on webplayerthis image show step of the web playerusing chrome or internet explorerhelp please

spotify logo.PNG
  • Regular
  • Plan Free/Premium Country usa Device chrome Operating System windows 2012 My Question or Issue web player hello after login and clicking on webplayer this image show step of the web p...
  • Nico
  • Community Legend
  • 1739 Views
  • 12 replies
  • 0 likes
  • music
  • 1739 Views
  • 12 replies
  • 0 likes

Superuser Contribution Update from app and computer

Hello everyone,I am a bit upset because i am currently adding or deleting songs to do m'y playlist. I start on m'y computer then i went on m'y Phone. All the songs i deleted on m'y Spotify on m'y laptop are still on on m'y spotify in my phone. How up...

  • Visitor
  • Hello everyone, I am a bit upset because i am currently adding or deleting songs to do m'y playlist. I start on m'y computer then i went on m'y  Phone. All the songs i deleted on m'y Spotify o...
  • Jemi
  • Spotify Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • Connect
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android version on Chromebook won't sync local files

Hi. I have a Google Pixelbook with Chrome OS running the android version of Spotify, and I have a premium subscription. I'm trying to transfer some local files on my old Macbook Air, so I followed the official instructions, put these tracks in a play...

  • Casual Listener
  •   Hi. I have a Google Pixelbook with Chrome OS running the android version of Spotify, and I have a premium subscription. I'm trying to transfer some local files on my old Macbook Air...
  • Jemi
  • Spotify Legend
  • 1435 Views
  • 5 replies
  • 0 likes
  • Other
  • 1435 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queue goes to top the playlist when removing a song while playing using Connect

Hi, first post here,premium user on Android + Windows. This may seem very specific so I couldn't find anything on it, but it is so so annoying and important, I'm sure many people suffer from it. When I play a playlist on one device (my living room PC...

  • Regular
  • Hi, first post here, premium user on Android + Windows.   This may seem very specific so I couldn't find anything on it, but it is so so annoying and important, I'm sure many people suffer fr...
  • Jemi
  • Spotify Legend
  • 599 Views
  • 3 replies
  • 0 likes
  • Connect
  • 599 Views
  • 3 replies
  • 0 likes

Web Player plays wrong song

Good afternoon, unfortunately, there is a bug in Web Player (Windows 10, latest Firefox): if I hit play next to a song of my favourite songs playlist it plays the on under it, or up to 4 times under it. Anyone know what to do? Thanks

  • Composer
  • Good afternoon,   unfortunately, there is a bug in Web Player (Windows 10, latest Firefox): if I hit play next to a song of my favourite songs playlist it plays the on under it, or up to 4 tim...
  • songassistant
  • Composer
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes

Cancel my own music

Hello guys, I see that my own music album is on Spotify (it's possible that I uploaded it here few years ago but I don't remember).Is there a way to remove all my tracks from Spotify?

  • Newbie
  • Hello guys,    I see that my own music album is on Spotify (it's possible that I uploaded it here few years ago but I don't remember). Is there a way to remove all my tracks from Spotify...
  • Nico
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • music
  • 393 Views
  • 1 replies
  • 0 likes

PS4 Won’t Play

Plan: FreeCountry: US Device: PS4My Question or IssueOk, so I was playing Battlefield 4 earlier listening and then I wanted to change to another one one of my playlists. Everytime I try, this comes up(image below) and when I try to log in it won’t le...

344A4004-226B-49FF-9D72-B5888D6FDFB6.jpeg A77E9FFA-298A-47F1-B095-CB2F5E29EB78.jpeg
  • Casual Listener
  • Plan: Free Country: US   Device: PS4 My Question or Issue Ok, so I was playing Battlefield 4 earlier listening and then I wanted to change to another one one of my playlists. Everytime I tr...
  • Nico
  • Community Legend
  • 1340 Views
  • 3 replies
  • 0 likes
  • 1340 Views
  • 3 replies
  • 0 likes

Need help removing Explicit Songs from Web Player

Hi! I just added my mom to my family plan and she would like to use Spotify at work but doesn't have the ability to download the app. I've read that even if you add the "do not play explicit songs" option on your phone, it doesn't transfer over to yo...

  • Newbie
  • Hi!  I just added my mom to my family plan and she would like to use Spotify at work but doesn't have the ability to download the app.  I've read that even if you add the "do not play expl...
  • Nico
  • Community Legend
  • 2775 Views
  • 1 replies
  • 4 likes
  • Other
  • 2775 Views
  • 1 replies
  • 4 likes

Solved!! add playlists to playlists

Hi, I would like to know if there is a way to add a Playlist to another, this would be a very nice feature and I don't find any so it could be that this feature has to be added, so if you like this idea please like(Or show me how it's possible)

  • Casual Listener
  • Hi,  I would like to know if there is a way to add a Playlist to another, this would be a very nice feature and I don't find any so it could be that this feature has to be added, so if you like...
  • Nico
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • music
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! black screen with my samsung smart tv since uptade of spotify 07 sept 2018

PlanPremiumCountry switzerlandDeviceSamsung smart tv MU61700Operating System? tv from 2017 My Question or Issue since the uptade of spotify on my smart tv (07 sept 2018) i cannot use spotify on it. i open the app, but i cannot do anything the screen ...

  • Casual Listener
  • Plan Premium Country  switzerland Device Samsung smart tv MU61700 Operating System ? tv from 2017   My Question or Issue  since the uptade of spotify on my smart tv (07 sept ...
  • Nico
  • Community Legend
  • 8671 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 8671 Views
  • 3 replies
  • 0 likes