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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Nickp2300
  • Visitor
  • 12368 Views
  • 82 replies
  • 9 likes
  • Other
  • 12368 Views
  • 82 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20528 Views
  • 9 replies
  • 2 likes
  • Other
  • 20528 Views
  • 9 replies
  • 2 likes

Mixtapes are gone!

PlanPremiumCountryGermanyDevice(all Devices) My Question or IssueI changed back to Spotify, using Apple Music for a while.Now that I'm back, I noticed, that the personal Mixtapes are just gone, I so liked them before... There is only one left ("Dein ...

  • Newbie
  •   Plan Premium Country Germany Device (all Devices)     My Question or Issue I changed back to Spotify, using Apple Music for a while. Now that I'm back, I noticed, that the...
  • Bittencourt
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • music
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume goes to Max value after changing to other open browser tabs

DevicePCOperating SystemWindows 10Browser Edge 42.17134.1.0 My Question or IssueVolume on web player will goes to default/max value after some time (it varies) when player was in background (not as main tabs).

  • Newbie
  • Device PC Operating System Windows 10 Browser  Edge 42.17134.1.0   My Question or Issue Volume on web player will goes to default/max value after some time (it varies) when pla...
  • Jemi
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Other
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I deactivate the web player?

Everytime I click on a Spotify song link, the Web player opens. I'f im not logged in, it prompts me to log in. But I do not wish to use the Spotify web player. I have the desktop app open and its really frustrating. How do I disable the web player, I...

  • Casual Listener
  • Everytime I click on a Spotify song link, the Web player opens. I'f im not logged in, it prompts me to log in. But I do not wish to use the Spotify web player. I have the desktop app open and its rea...
  • Jemi
  • Spotify Legend
  • 1067 Views
  • 1 replies
  • 0 likes
  • music
  • 1067 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album links not working in FB messenger

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueAlbum links don't open the spotify app. Playlists and individual songs do, but album links just pull up the option to share playlists and stuff. Is this a bug or a "fe...

  • Newbie
  • Plan Premium Country  USA Device iPhone 8 Operating System iOS 11.4.1   My Question or Issue Album links don't open the spotify app. Playlists and individual songs do, but album l...
  • Jemi
  • Spotify Legend
  • 961 Views
  • 1 replies
  • 1 likes
  • Other
  • 961 Views
  • 1 replies
  • 1 likes

Superuser Contribution How can I disconnect my account from a hacked PSN account.

A year ago my PSN account got hacked, and I don't have access to it anymore and now I want to link my Spotify to my new account

  • Newbie
  • A year ago my PSN account got hacked, and I don't have access to it anymore and now I want to link my Spotify to my new account   
  • Jemi
  • Spotify Legend
  • 1301 Views
  • 1 replies
  • 0 likes
  • PlayStation
    Sony
  • 1301 Views
  • 1 replies
  • 0 likes

How to submit ideas

How would one submit an idea in the idea exchange? I can comment on others but I can't see where to submit my own. I'm on mobile. As well, I was able to like comments yesterday and today I can't. wth? What am I missing.

  • Newbie
  • How would one submit an idea in the idea exchange?  I can comment on others but I can't see where to submit my own.  I'm on mobile.  As well, I was able to like comments yesterday and ...
  • Jose_M
  • Spotify Star
  • 12394 Views
  • 1 replies
  • 27 likes
  • 12394 Views
  • 1 replies
  • 27 likes

Polk Omni and android not working

HiI have a Premium account and a polk Omni, when I use spotify on apple devices, I can see the app discovers the polk Omni under devices available and I can play music on it. however in android the polk does not appear as an option. anyone with the s...

  • Newbie
  • Hi I have a Premium account and a polk Omni, when I use spotify on apple devices, I can see the app discovers the polk Omni under devices available  and I can play music on it. however in andro...
  • 438 Views
  • 0 replies
  • 0 likes
  • Other
  • 438 Views
  • 0 replies
  • 0 likes

Last.fm trouble

I've tried all the usual fixes - reconnecting through the Last.fm settings menu, revoking access from Last.fm to Spotify, updating the apps, and I'm still unable to get any kind of scrobbling output to Last.fm from Spotify. The tracks I'm playing don...

  • Newbie
  •   I've tried all the usual fixes - reconnecting through the Last.fm settings menu, revoking access from Last.fm to Spotify, updating the apps, and I'm still unable to get any kind of scrobbling...
  • uuihuihu
  • Newbie
  • 453 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 453 Views
  • 1 replies
  • 1 likes

2 ads in a row

PlanFreeCountry: Brazil Galaxy Note 10.1Operating SystemAndroid Jelly Bean My Question or Issue I getting problem with 2 ads in a row. I need help!

  • Regular
  • Plan Free Country: Brazil  Galaxy Note 10.1 Operating System Android Jelly Bean   My Question or Issue  I getting problem with 2 ads in a row. I need help!
  • user-removed
  • Not applicable
  • 492 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 492 Views
  • 1 replies
  • 0 likes

[Last.fm][Spotify Connect] Double scrabbling when using Spotify Connect (Wi-Fi device)

PlanPremiumCountryNew ZealandDeviceHP Laptop; Goodmans Heritage IIOperating SystemWindows 10 My Question or IssueIssue: Almost all Last.fm scrobble is doubled when I'm listening through the Spotify Connect and using a third-party device like Goodman ...

last.fm screenshot.png
  • Newbie
  • Plan Premium Country New Zealand Device HP Laptop; Goodmans Heritage II Operating System Windows 10   My Question or Issue Issue: Almost all Last.fm scrobble is doubled when ...
  • 1326 Views
  • 0 replies
  • 1 likes
  • Other
  • 1326 Views
  • 0 replies
  • 1 likes

Superuser Contribution Error Message - Reload

PlanPremium CountryUSA DeviceWeb Player - Chrome Operating SystemWindows 7 My Question or IssueSongs stop after 30 - 40 sections and goes to the next song; same thing happens and then I receive a red logo error box that says "Oops, looks like somethi...

  • Casual Listener
  •   Plan Premium   Country USA   Device Web Player - Chrome   Operating System Windows 7   My Question or Issue Songs stop after 30 - 40 sections and goes to the ...
  • amadan88
  • Casual Listener
  • 1201 Views
  • 2 replies
  • 0 likes
  • 1201 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify with suddenly play random music.

I currently use spotify on the office computer and on my android pixel. In both instances, spotify will suddenly play random music from artisits that I have never listened to before. This has happened driving in my car with spotify connected through ...

  • Newbie
  • I currently use spotify on the office computer and on my android pixel. In both instances, spotify will suddenly play random music from artisits that I have never listened to before. This has happene...
  • Guido
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • music
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to post spotify issues on your support forum

Country DEDeviceDesktop Browser Opera (Version:57.0.3098.76 (Newest)Operating SystemWindows 10 64 bit My Question or IssueI have been trying to post an issue with the web player and keep getting the error message "this message body contains" and then...

  • Casual Listener
  •   Country  DE Device Desktop Browser Opera (Version:57.0.3098.76 (Newest) Operating System Windows 10 64 bit   My Question or Issue I have been trying to post an issue with th...
  • Guido
  • Spotify Legend
  • 596 Views
  • 2 replies
  • 0 likes
  • Other
  • 596 Views
  • 2 replies
  • 0 likes

Superuser Contribution Germany Region + Ads at Chrome = Crashes

PlanFreeCountryGermany DevicePCOperating SystemWindows 10 with latest chrome version. My Question or IssueHello,Is it me or all the users from my country get their chrome crashed after an ad?I logged in with VPN and other country and everything is fi...

  • Newbie
  • Plan Free Country Germany   Device PC Operating System Windows 10 with latest chrome version.   My Question or Issue Hello, Is it me or all the users from my country get their c...
  • Guido
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • Other
  • 313 Views
  • 1 replies
  • 0 likes

Kindle fire restart and download to SD card issue

PlanPremium Device(Kindle Fire 7) My Question or IssueAfter Kindle restart is target storage automatically set to "device" instead of SD card. All playlists and Albums (already downloaded on SD card) start to download once again to "device". I am una...

  • Newbie
  • Plan Premium   Device (Kindle Fire 7)     My Question or Issue After Kindle restart is target storage automatically set to "device" instead of SD card. All playlists and A...
  • 444 Views
  • 0 replies
  • 0 likes
  • Other
  • 444 Views
  • 0 replies
  • 0 likes

Superuser Contribution Invoke Speaker w/o premium

PlanFreeCountry United StatesDeviceInvoke Speaker My Question or Issue Why do I require premium to play Spotify on the Invoke speaker. However I don't if I play from my laptop, phone in my car, or even using bluetooth on the speaker itself? I don't p...

  • Casual Listener
  • Plan Free Country  United States Device Invoke Speaker  My Question or Issue  Why do I require premium to play Spotify on the Invoke speaker. However I don't if I play from my l...
  • Vaderhoff
  • Casual Listener
  • 868 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 868 Views
  • 2 replies
  • 0 likes

Spotify Connect Ports Used

PlanPremiumCountry USA My Question or IssueI have 3 VLANs and one management LAN at my house and all my "smart" devices are in my SmartHome VLAN, which is blocked from my management LAN. My computers are in my management LAN. All VLANs and my managem...

  • Newbie
  • Plan Premium Country  USA   My Question or Issue I have 3 VLANs and one management LAN at my house and all my "smart" devices are in my SmartHome VLAN, which is blocked from my manage...
  • 1655 Views
  • 0 replies
  • 4 likes
  • Connect
  • 1655 Views
  • 0 replies
  • 4 likes

FRUSTRATED: every week, release radar keeps adding more of the tracks i have 'disliked'

PlanPremium My Question or Issuea few weeks ago release radar started adding 'commentary' tracks from artists that I would normally like. at first it was only one or two, and seemed understandable, so i 'disliked' them and assumed release radar would...

  • Casual Listener
  • Plan Premium     My Question or Issue a few weeks ago release radar started adding 'commentary' tracks from artists that I would normally like.  at first it was only one or two, a...
  • 519 Views
  • 0 replies
  • 2 likes
  • Other
  • 519 Views
  • 0 replies
  • 2 likes

Solved!! Can't play songs

PlanPremium CountryThe Netherlands DeviceDesktop Operating SystemWindows 10 My Question or IssueCan't seem to play any songs. When I press play, it just cycles through the songs in my playlist(s). Clicking on a random song and playing it gives me the...

  • Casual Listener
  • Plan Premium   Country The Netherlands    Device Desktop   Operating System Windows 10   My Question or Issue Can't seem to play any songs. When I press play, it...
  • MrHesh
  • Casual Listener
  • 787 Views
  • 1 replies
  • 0 likes
  • Other
  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution When listening to Primus' Wynona's Big Brown Beaver song always skips to next song at 1:05

PlanFreeCountry USADeviceWeb player (but also happens on android app)Operating SystemWindows 10 & Android Oreo My Question or Issue The song Wynona's Big Brown Beaver skips to the next song every time I listen to it from any device, when it hits 1:05...

  • Regular
  • Plan Free Country  USA Device Web player (but also happens on android app) Operating System Windows 10 & Android Oreo   My Question or Issue  The song Wynona's Big Brown ...
  • Guido
  • Spotify Legend
  • 793 Views
  • 6 replies
  • 0 likes
  • 793 Views
  • 6 replies
  • 0 likes