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Please see below the most popular frequently asked questions.

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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12595 Views
  • 8 replies
  • 0 likes
  • Other
  • 12595 Views
  • 8 replies
  • 0 likes

Your top songs 2017 does not open in Spotify

When pressing 'Play on spotify' in the Web page with 'Your Top Songs 2017' the Spotify icon flashes in the the Windows taskbar (Windows 7 Pro), but Spotify does not open the playlist. The first time I pressed 'play on spotify' it actually crashed spo...

  • Music Fan
  • When pressing 'Play on spotify' in the Web page with 'Your Top Songs 2017' the Spotify icon flashes in the the Windows taskbar (Windows 7 Pro), but Spotify does not open the playlist. The first time ...
  • 3682 Views
  • 0 replies
  • 1 likes
  • Windows
  • 3682 Views
  • 0 replies
  • 1 likes

Samsung Gear S3: Offline music stops playing

So I recently bought the Samsung Gear S3 with the purpose of running without my phone whilst listening to one of my playlists offline. I have downloaded the list I want to hear and I press 'Shuffle playlist'. It starts playing the most recent song I ...

  • Casual Listener
  • So I recently bought the Samsung Gear S3 with the purpose of running without my phone whilst listening to one of my playlists offline. I have downloaded the list I want to hear and I press 'Shuffle p...
  • Javachino
  • Casual Listener
  • 2269 Views
  • 4 replies
  • 3 likes
  • Samsung
  • 2269 Views
  • 4 replies
  • 3 likes

Spotify Web Player Has No Sound with Firefox Quantum

When using Spotify Web Player on Firefox Quantum (57.0) 64-bit on Windows 7, music appears to play but has no sound output. Yes I tried the volume and connections and the Mixer, and checked the Web Player volume. All other sounds work and output just...

  • Casual Listener
  • When using Spotify Web Player on Firefox Quantum (57.0) 64-bit on Windows 7, music appears to play but has no sound output. Yes I tried the volume and connections and the Mixer, and checked the Web P...
  • thewrightstuff
  • Casual Listener
  • 1690 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 1690 Views
  • 3 replies
  • 0 likes

Maximum Three Devices Reached

This is the second time it happened this week. I don't get it since I only use my Spotify on my laptop and my android phone. Please help. Downloading thousand of music quite take some time and it's annoying because where i go is not always have a goo...

  • Newbie
  • This is the second time it happened this week. I don't get it since I only use my Spotify on my laptop and my android phone. Please help. Downloading thousand of music quite take some time and it's a...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Settings on webplayer

Are there any settings on web player? I need to know because I want the spotify radio to start once my playlist ends but the preset is on the settings....PLEASE HELP!

  • Newbie
  • Are there any settings on web player? I need to know because I want the spotify radio to start once my playlist ends but the preset is on the settings.... PLEASE HELP!
  • 618 Views
  • 0 replies
  • 2 likes
  • 618 Views
  • 0 replies
  • 2 likes

Web Player won't work on Firefox for Linux

I'm back again with another frustrating issue. Spotify is really spotty, and the lack of official support is starting to wear thin. I am trying to listen to music on my CentOS 7 64 bit machine. When I try on Firefox 57.0.1 it exhibits the same behavi...

  • Music Fan
  • I'm back again with another frustrating issue. Spotify is really spotty, and the lack of official support is starting to wear thin.   I am trying to listen to music on my CentOS 7 64 bit machi...
  • 661 Views
  • 0 replies
  • 2 likes
  • Linux
    Web Player
  • 661 Views
  • 0 replies
  • 2 likes

Solved!! Playlist, The ones that got away?

Today i got to explore what ive been listening to on Spotify over 2017 and it made a list "the ones that got away" in the web player window, but how do i play that list in desktop windows and where do i find it?

  • Regular
  • Today i got to explore what ive been listening to on Spotify over 2017 and it made a list "the ones that got away" in the web player window, but how do i play that list in desktop windows and where d...
  • lever
  • Casual Listener
  • 10258 Views
  • 7 replies
  • 0 likes
  • Windows
  • 10258 Views
  • 7 replies
  • 0 likes

Unable to move tracks around playlist

I used to be able to move tracks up and down in a playlist I have made without issue. Now all of a sudden I am unable to. When I try to move selected tracks higher or lower I am shown a prohibition icon (circle with line through it). It doesn't matte...

  • Casual Listener
  • I used to be able to move tracks up and down in a playlist I have made without issue. Now all of a sudden I am unable to. When I try to move selected tracks higher or lower I am shown a prohibit...
  • Lea
  • Regular
  • 589 Views
  • 2 replies
  • 1 likes
  • Web Player
    Windows
  • 589 Views
  • 2 replies
  • 1 likes

Can't stop starting up Spotify when my Win10 PC boots up

I have unsuccessfully configured in advanced settings that Spotify does not start up when windows boots up. I don't know what else to do. This is annoying because Spotify takes too much resources of my computer when it starts up and I need other prog...

  • Casual Listener
  • I have unsuccessfully configured in advanced settings that Spotify does not start up when windows boots up. I don't know what else to do.  This is annoying because Spotify takes too much resourc...
  • dana4314
  • Newbie
  • 365 Views
  • 2 replies
  • 0 likes
  • Other
  • 365 Views
  • 2 replies
  • 0 likes

is possible download track to USB legally?

maybe register a USB with my premium account, I want to know how I can do it, it is annoying to have to be connecting and disconnecting my device to my car

  • Newbie
  • maybe register a USB with my premium account, I want to know how I can do it, it is annoying to have to be connecting and disconnecting my device to my car  
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Question about private playlists

Hey guys,I was wondering how many % of spotify users actually make use of private playlists. Anyone knows?Cheers

  • Newbie
  • Hey guys, I was wondering how many % of spotify users actually make use of private playlists. Anyone knows? Cheers
  • 166 Views
  • 0 replies
  • 0 likes
  • Other
  • 166 Views
  • 0 replies
  • 0 likes

Playlist which cannot be opened or deleted.

I recently made a playlist, but it seem I cannot open or delete the playlist in any way. Even opening this playlist via Mac Desktop App or Spotify Web gives an error. The worst bit is I cannot even delete it, since pressing delete does absolutely not...

  • Visitor
  • I recently made a playlist, but it seem I cannot open or delete the playlist in any way. Even opening this playlist via Mac Desktop App or Spotify Web gives an error. The worst bit is I cannot even d...
  • Sebasty
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 405 Views
  • 1 replies
  • 0 likes

Denon AVR-S720W Spotify Connect streaming quality??

This A/V receiver has Spotify Connect built in. Seems very useful, but does anyone know if it streams at Extreme Quality or not? There doesn't seem to be any way to select a quality in the receiver's menus.

  • Gig Goer
  • This A/V receiver has Spotify Connect built in. Seems very useful, but does anyone know if it streams at Extreme Quality or not? There doesn't seem to be any way to select a quality in the receiver's...
  • CaptainDubious
  • Gig Goer
  • 968 Views
  • 2 replies
  • 0 likes
  • 968 Views
  • 2 replies
  • 0 likes

nokia lumia 635 and windows phone

Spotify is not working and will not download from the windows store! I am a premium member and this will not work!

  • Newbie
  • Spotify is not working and will not download from the windows store! I am a premium member and this will not work!
  • ioascoltomusica
  • Newbie
  • 1038 Views
  • 3 replies
  • 0 likes
  • 1038 Views
  • 3 replies
  • 0 likes

Stranger Things Mode

Hello Spotify,On Billys Pedal to the Metal playlist, one song is missing, which Billy is seen listening to while he is working out in season 2 when Lucas comes over to talk to Max. Have you even seen the show?It would be much appreciated if you could...

  • Newbie
  • Hello Spotify, On Billys Pedal to the Metal playlist, one song is missing, which Billy is seen listening to while he is working out in season 2 when Lucas comes over to talk to Max.  Have you ...
  • XsilentXdemenX
  • Newbie
  • 4087 Views
  • 1 replies
  • 0 likes
  • 4087 Views
  • 1 replies
  • 0 likes

Re Denon CEOL

Hi all, and Happy New Tear to you all. I see from the forums that some lucky people have been able to use Spotify on the above device. Is this a region specific option, or is it only available on the latest RCD N-8, Piccolo etc. Thanks Richard

  • Casual Listener
  • Hi all, and Happy New Tear to you all. I see from the forums that some lucky people have been able to use Spotify on the above device. Is this a region specific option, or is it only available on t...
  • buero25
  • Regular
  • 4276 Views
  • 6 replies
  • 0 likes
  • 4276 Views
  • 6 replies
  • 0 likes

Ps4 scrobble

Hi there, is there an option availeble for scrobbeling to Last.fm while playing music on the PlayStation 4?

  • Casual Listener
  • Hi there, is there an option availeble for scrobbeling to Last.fm while playing music on the PlayStation 4?
  • panzer1916
  • Casual Listener
  • 4720 Views
  • 7 replies
  • 2 likes
  • Other
  • 4720 Views
  • 7 replies
  • 2 likes

Cant listen to while watching youtube

When I try To watch youtube videos on my chromebook while on spotify web player, the music will just pause. And if i try to unpause the music, youtube will pause, I've tried muing youtube: same result. Someine help please!

  • Newbie
  • When I try To watch youtube videos on my chromebook while on spotify web player, the music will just pause.  And if i try to unpause the music, youtube will pause, I've tried muing youtube: same...
  • 3606 Views
  • 0 replies
  • 2 likes
  • 3606 Views
  • 0 replies
  • 2 likes

Song is corrupted.

I found several times in my weekly discover list this song that is corrupted. Check the image. "In te arms of the angel" by The Celtic Angels. The same problem in the phone or the desktop app.

  • Casual Listener
  • I found several times in my weekly discover list this song that is corrupted. Check the image. "In te arms of the angel" by The Celtic Angels. The same problem in the phone or the desktop app.
  • 187 Views
  • 0 replies
  • 0 likes
  • Music
    Other
  • 187 Views
  • 0 replies
  • 0 likes