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Solved!! Spotify app immediately crashes when opened.

PlanPremiumCountryAustraliaDeviceApple M1 Macbook ProOperating SystemMacOS Tahoe 26.1 (25B78) My Question or IssueAs you can see in the attached screen recording, when I try and open the spotify app it immediately crashes, I've updated my OS, reinsta...

Casual Listener

ri3mann

Casual Listener

104150 Views

58 replies

11 likes

  • 104150 Views
  • 58 replies
  • 11 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

82098 Views

9 replies

4 likes

  • 82098 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43230 Views

233 replies

21 likes

Other
  • 43230 Views
  • 233 replies
  • 21 likes

Solved!! Web Player not working

Hello guys, I've been facing an issue that's affecting my nerves.For about 3 weeks i've been trying to play music on Spotify through my web browser (Chrome) but it keeps skipping the songs from a playlist without playing it. When it stops skipping, i...

Regular

Hello guys,   I've been facing an issue that's affecting my nerves. For about 3 weeks i've been trying to play music on Spotify through my web browser (Chrome) but it keeps skipping the ...

Nico

Community Legend

2218 Views

11 replies

0 likes

Other
  • 2218 Views
  • 11 replies
  • 0 likes

worst communication ever

Back to downloading misic illegally! About to pay, and I need to play around with**bleep** to get some answers? Who has hours to figure out all this techy stuff. What garbage!

Casual Listener

Back to downloading misic illegally! About to pay, and I need to play around with**bleep** to get some answers? Who has hours to figure out all this techy stuff. What garbage!  

Maxim

Spotify Star

753 Views

1 replies

0 likes

Other
  • 753 Views
  • 1 replies
  • 0 likes

Ps4 issues

PlanFree/PremiumCountry BrazilDevicePs4 My Question or Issue Is pausing when i dont wanna,in 2 or 3 seconds the music pause,I dont knoe what I do

Newbie

  Plan Free/Premium Country  Brazil Device Ps4   My Question or Issue  Is pausing when i dont wanna,in 2 or 3 seconds the music pause,I dont knoe what I do

Nico

Community Legend

762 Views

1 replies

0 likes

Other
PlayStation
Sony
  • 762 Views
  • 1 replies
  • 0 likes

Current song text is garbled on Xbox One X

PlanPremiumCountry USADeviceXbox One XOperating SystemConsole My Question or IssueThe current song text appears to get overwritten when the next song plays and doesn't let you see clearly what's playing. I've uninstalled and reinstalled the app alrea...

Casual Listener

  Plan Premium Country  USA Device Xbox One X Operating System Console   My Question or Issue The current song text appears to get overwritten when the next song plays and d...

Nico

Community Legend

588 Views

3 replies

0 likes

Other
  • 588 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cant play on Chrome

Hello, I would like to subscribe to Spotify, so I just created a free account before possibly switching to a familly account.I tried at my work (90% of my music streaming activity, for now with another site), but I can't get the webplayer to work (no...

Regular

Hello,   I would like to subscribe to Spotify, so I just created a free account before possibly switching to a familly account. I tried at my work (90% of my music streaming activity, fo...

TourFL

Regular

2980 Views

5 replies

0 likes

Other
  • 2980 Views
  • 5 replies
  • 0 likes

Gear Sport 2: Spotify conflicts with Samsung Music Player (crazy results)

The end result of this post is, "Is there a way to disable or uninstall the Gear Sport 2 default Samsung music player?" I have the latest Gear Sport 2 OS installed, as well as the Spotify app. Please be aware this issue would probably only be detecte...

Casual Listener

The end result of this post is, "Is there a way to disable or uninstall the Gear Sport 2 default Samsung music player?"   I have the latest Gear Sport 2 OS installed, as well as the Spoti...

891 Views

0 replies

3 likes

health
Music
player
Spotify
  • 891 Views
  • 0 replies
  • 3 likes

Edge web player rarely plays more than 1 song in a row

PlanFreeCountry USA DeviceWindows 10, Edge web browser My Question or Issue I use Edge at work because it's the only web player that doesn't have issues with the audio stuttering, like the desktop app and other browsers. After a song plays, I will he...

Gig Goer

Plan Free Country  USA   Device Windows 10, Edge web browser   My Question or Issue  I use Edge at work because it's the only web player that doesn't have issues with the...

imnotarealrobot

Gig Goer

693 Views

4 replies

0 likes

Other
  • 693 Views
  • 4 replies
  • 0 likes

Issues with Spotify on PS4

PlanPremiumCountryUnited StatesDevicePS4Operating SystemNo clue My Question or IssueI have loved Spotify on PS4 since it came out and I’ve never had huge issues with it until now. My Spotify seems to keep downloading but I don’t have any notification...

Newbie

Plan Premium Country United States Device PS4 Operating System No clue     My Question or Issue I have loved Spotify on PS4 since it came out and I’ve never had huge issues with ...

Nico

Community Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Editing Details on Playlist

Plan: PremiumCountry: Germany Device: Huawei Mate 10 Pro & LaptopOperating System: Android 9 & Windows 7 I tried to edit my Playlists on my computer via the desktop app but after saving and switching to the next playlist everything is gone except the...

Newbie

Plan: Premium Country: Germany   Device: Huawei Mate 10 Pro & Laptop Operating System: Android 9 & Windows 7   I tried to edit my Playlists on my computer via the desktop...

Nico

Community Legend

411 Views

1 replies

0 likes

Other
  • 411 Views
  • 1 replies
  • 0 likes

No account activity whatsoever

Even with 'Publish my activity on Spotify' and 'Show my current Top Artists' checked, there's no activity to be seen on my profile at all. I don't show up on my friends' activity feed either. This has been the case for at least a year, tried to look ...

Casual Listener

  Even with 'Publish my activity on Spotify' and 'Show my current Top Artists' checked, there's no activity to be seen on my profile at all. I don't show up on my friends' activity feed either....

Nico

Community Legend

421 Views

1 replies

0 likes

Other
  • 421 Views
  • 1 replies
  • 0 likes

Can't Change Playlist Picture!

Please help me! I have been trying to change one of my playlist's cover image and I can't even seem to get the edit function to show up. PlanFreeCountryUnited States DeviceChromebookMy Question or Issue I have been trying to change one of my playlist...

Newbie

Please help me! I have been trying to change one of my playlist's cover image and I can't even seem to get the edit function to show up.   Plan Free Country United States  Device ...

Nico

Community Legend

2203 Views

1 replies

0 likes

Other
  • 2203 Views
  • 1 replies
  • 0 likes

Podcasts not playing on Webplayer

PlanPremiumCountry United States of AmericaDeviceHP DesktopOperating SystemWindows 10 Web BrowserGoogle Chrome (Version 71.0.3578.98 [64-Bit] )My Question or Issue The Podcasts I listen to aren't playing in the WebPlayer. They come up in my Library j...

Newbie

Plan Premium Country  United States of America Device HP Desktop Operating System Windows 10  Web Browser Google Chrome (Version 71.0.3578.98 [64-Bit] ) My Question or Issue &nbs...

Nico

Community Legend

1403 Views

1 replies

3 likes

Other
  • 1403 Views
  • 1 replies
  • 3 likes

Playlist Not Showing In The Search

Hello! I manage a public playlist and recently I've been getting a lot of feedback about the fact that the playlist is not showing in the search. It's quite high profile playlist and sending the link to people isn't an option. Is there a reason why i...

Newbie

  Hello!   I manage a public playlist and recently I've been getting a lot of feedback about the fact that the playlist is not showing in the search. It's quite high profile playlist and...

Nico

Community Legend

375 Views

1 replies

0 likes

Other
  • 375 Views
  • 1 replies
  • 0 likes

My username changed into a random string of characters?

PlanFreeCountry TurkeyDevicePCOperating SystemWin10 My Question or Issue So I was using spotify like every other day and noticed my username got changed.I created it using Facebook,and my FB account still exists.Is there a way to revert it back?(I cr...

Newbie

Plan Free Country  Turkey Device PC Operating System Win10   My Question or Issue  So I was using spotify like every other day and noticed my username got changed.I created i...

Nico

Community Legend

534 Views

1 replies

0 likes

Music
Other
  • 534 Views
  • 1 replies
  • 0 likes

PS 4 Spotify Cant log out !!!!

I have been using my prermium accunt of PS4 spotify app and without any problems.Just yestersday I got this message that says Cant use spotify aboard for more than 14 days .. This is strange as I never had this problem and now I cant even log out of ...

Gig Goer

I have been using my prermium accunt of PS4 spotify app and without any problems. Just yestersday I got this message that says Cant use spotify aboard for more than 14 days .. This is strange as I n...

Nico

Community Legend

623 Views

1 replies

0 likes

Connect
Music
  • 623 Views
  • 1 replies
  • 0 likes

Chrome player

When i open Spotify this song is start toplay and I don't know why ıt's make me angry cause I don't even know what song is this. By the way ı don't use web player PlanPremiumCountry Turkey DeviceSamsung Galaxy Operating SystemAndroid My Question or I...

Newbie

When i open Spotify this song is start to play and I don't know why ıt's make me angry cause I don't even know what song is this. By the way ı don't use web player  Plan Premium Country &nb...

Nico

Community Legend

449 Views

1 replies

0 likes

Samsung
  • 449 Views
  • 1 replies
  • 0 likes

Xbox One App

When listening to music on my Xbox One the bar displaying how long the song has gone on always resets after about 40 seconds but the song continues on.

Newbie

When listening to music on my Xbox One the bar displaying how long the song has gone on always resets after about 40 seconds but the song continues on.

Nico

Community Legend

399 Views

1 replies

0 likes

Other
  • 399 Views
  • 1 replies
  • 0 likes

Problem with playing on echo dot from today.

PlanPremiumCountry SlovakiaDevice(Amazon echo dot) My Question or IssueHi everybodyI meet this problem with Amazon echo dot with playing spotify.My situation:I connected my Spotify premium account with Alex's profile and everything worked correctly, ...

Newbie

  Plan Premium Country  Slovakia Device (Amazon echo dot)     My Question or Issue Hi everybody I meet this problem with Amazon echo dot with playing spotify. My sit...

Nico

Community Legend

1354 Views

1 replies

0 likes

Other
  • 1354 Views
  • 1 replies
  • 0 likes

Alexa using family Spotify.

My son had a phone and Amazon echo for christmas, I am a premium spotify account holder with the friends and family package also. I have set my son up as a family member on Spotify and he has added his account to to his echo but it's asking to sign i...

Casual Listener

My son had a phone and Amazon echo for christmas, I am a premium spotify account holder with the friends and family package also.   I have set my son up as a family member on Spotify and he ha...

Nico

Community Legend

1130 Views

3 replies

0 likes

Connect
Music
  • 1130 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountry NorwayDevice Operating SystemWindows 10 My Question or Issue First of all, sorry if I'm not posting this issue in the right place. I wasn't quite sure where to put this. Guide me to a new direction if needed! I've been trying to li...

Casual Listener

Plan Premium Country  Norway Device   Operating System Windows 10   My Question or Issue  First of all, sorry if I'm not posting this issue in the right place. I wasn't ...

Peter

Spotify Legend

2400 Views

3 replies

0 likes

Music
ps3
Sony
  • 2400 Views
  • 3 replies
  • 0 likes