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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1528 Views
  • 15 replies
  • 5 likes
  • Other
  • 1528 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17563 Views
  • 8 replies
  • 1 likes
  • Other
  • 17563 Views
  • 8 replies
  • 1 likes

Post Malone August 26th

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I want to listen to the Post Malone mixtapes August 26th but every playlist that has the songs it wont let me play them. Why is this? Thanks!

  • Newbie
  •   Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I want to listen to the Post Malone mixtapes August 26t...
  • Sebasty
  • Spotify Star
  • 2916 Views
  • 1 replies
  • 0 likes
  • 2916 Views
  • 1 replies
  • 0 likes

Solved!! The webplayer only plays one song

After the played song it's switching to the next song. Then the start time is set to the total time of the last song and the end time is set to the total time of the actual song. But the actual song doesn't start playing. I've reloaded the page sever...

  • Casual Listener
  • After the played song it's switching to the next song. Then the start time is set to the total time of the last song and the end time is set to the total time of the actual song. But the actual song ...
  • ravine_bassman
  • Casual Listener
  • 3058 Views
  • 6 replies
  • 0 likes
  • 3058 Views
  • 6 replies
  • 0 likes

Only two offline devices, max limit reached, deletes downloads

PlanPremiumCountry South AfricaDevice(iPhone 4, Samsung Gear S3, Android Phone) My Question or Issue I am trying to use 3 devices to download playlists for offline playing. My android phone and Gear S3 have songs downloaded and are listed on the acco...

  • Visitor
  • Plan Premium Country  South Africa Device (iPhone 4, Samsung Gear S3, Android Phone)     My Question or Issue  I am trying to use 3 devices to download playlists for...
  • 1042 Views
  • 0 replies
  • 0 likes
  • Other
    Samsung
  • 1042 Views
  • 0 replies
  • 0 likes

[Google Home] Liked songs not being added to songs list anymore

While playing Spotify Premium on my Google Home speakers, I used to be able to say, "Hey Google, I like that" and magically that song would be added to my songs list in my Spotify library. This feature stopped working about 2 weeks ago. I have checke...

  • Newbie
  • While playing Spotify Premium on my Google Home speakers, I used to be able to say, "Hey Google, I like that" and magically that song would be added to my songs list in my  Spotify library. This...
  • isakb
  • Spotify Legend
  • 904 Views
  • 1 replies
  • 0 likes
  • 904 Views
  • 1 replies
  • 0 likes

Itunes Playlist Sync Doesnt Keep Orig Imported Songs

I would like some clarification on playlist control so I can decide which music service to choose going forward between Spotify and Apple Music. Brief history: I was originally subscribed to AM but I wanted to try Spotify as my library became buggy a...

  • Casual Listener
  • I would like some clarification on playlist control so I can decide which music service to choose going forward between Spotify and Apple Music.   Brief history:   I was originally subs...
  • antontdi
  • Casual Listener
  • 1357 Views
  • 1 replies
  • 0 likes
  • Other
  • 1357 Views
  • 1 replies
  • 0 likes

Spotify stops playing at the end of each song (all platforms)

PlanPremiumCountryNorway DeviceHuawei p10 plus, windows, web playerOperating SystemAndroid 8.0, Windows 7, webplayer on chrome My Question or IssueA couple of weeks ago spotify began stopping playback at the end of each song, there are always a coupl...

  • Newbie
  • Plan Premium Country Norway  Device Huawei p10 plus, windows, web player Operating System Android 8.0, Windows 7, webplayer on chrome   My Question or Issue A couple of weeks ago ...
  • 1072 Views
  • 0 replies
  • 7 likes
  • music
  • 1072 Views
  • 0 replies
  • 7 likes

Songs not starting in web player, "skipping not allowed" in exception in console

I'm getting this in Chrome 66.0.3359.117 on Linux:Uncaught (in promise) r {code: "HARMONY_OPERATION_FORBIDDEN", message: "Skipping not allowed.", status: -1, debug: {…}}Promise.then (async)f.playURI @ web-player.4bd688a3.js:1T @ web-player.4bd688a3.j...

  • Regular
  • I'm getting this in Chrome 66.0.3359.117 on Linux: Uncaught (in promise) r {code: "HARMONY_OPERATION_FORBIDDEN", message: "Skipping not allowed.", status: -1, debug: {…}} Promise.then (as...
  • 8-izui_vkokd
  • Newbie
  • 1628 Views
  • 2 replies
  • 5 likes
  • 1628 Views
  • 2 replies
  • 5 likes

Search Within Playlist Not Working (WP7)

My playlist works just fine but when I go to search for a specific song it doesn't play the song that I searched for but rather the song on the underlay. So for example, instead of playing the third song in the list of searched songs, it plays the th...

  • Casual Listener
  • My playlist works just fine but when I go to search for a specific song it doesn't play the song that I searched for but rather the song on the underlay. So for example, instead of playing the third ...
  • DangaTrong
  • Casual Listener
  • 2535 Views
  • 5 replies
  • 2 likes
  • 2535 Views
  • 5 replies
  • 2 likes

Problems with Web Player after latest Chrome update

Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're buffering, but the internet is fine (works at full speed w...

  • Casual Listener
  • Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're bufferi...
  • -90qrnwni8_28
  • Casual Listener
  • 1433 Views
  • 1 replies
  • 1 likes
  • music
    WP 8
  • 1433 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify freezes on my Samsung Q8F since new Spotify update in Tizen

Since the last update of Spotify in Tizen (Samsung Q8F 2018) Spotify freeze when the Spotify-logo appears. I tried too reinstall Spotify whit no luck and also have rebooted my tv whit no luck. Have Spotify any solution to this problem? Best regards: ...

  • Newbie
  • Since the last update of Spotify in Tizen (Samsung Q8F 2018) Spotify freeze when the Spotify-logo appears.   I tried too reinstall Spotify whit no luck and also have rebooted my tv whit no luc...
  • Julian
  • Moderator
  • 559 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    Samsung
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution This song is not available

Hello, there's some songs that when i try to listen it says that is not available.ALL my closest friends can listen these musics but me. I got premium, and i use Desktop and Android spotify, both of them got the same problem. I THINK that it started ...

  • Newbie
  • Hello, there's some songs that when i try to listen it says that is not available. ALL my closest friends can listen these musics but me. I got premium, and i use Desktop and Android spotify, both o...
  • Julian
  • Moderator
  • 485 Views
  • 1 replies
  • 1 likes
  • Connect
    music
  • 485 Views
  • 1 replies
  • 1 likes

No microSD support for Android app running on Chromebook?

PlanPremiumCountry USDeviceSamsung Chromebook ProOperating SystemAndroid + ChromeOS My Question or Issue Where's the option to use my microSD card to download music? I have a Chromebook that is running the Android app from the Playstore, and while I ...

  • Casual Listener
  • Plan Premium Country  US Device Samsung Chromebook Pro Operating System Android + ChromeOS   My Question or Issue  Where's the option to use my microSD card to download music...
  • kiyoshi-co-uk
  • Casual Listener
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Regional Music

PlanPremiumCountrySouth Africa DeviceHuawei P10 Plus + PCOperating SystemAndroid Oreo + Windows 10 My Question or Issue I don't want to see new releases for my country. How do I change this without having to change my country?

  • Newbie
  • Plan Premium Country South Africa  Device Huawei P10 Plus + PC Operating System Android Oreo + Windows 10   My Question or Issue  I don't want to see new releases for my coun...
  • jsannn
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 381 Views
  • 1 replies
  • 0 likes

Djay 2 request failed: bad gateway 502 ​

PlanPremiumDeviceiPad 2018Operating SystemIOS11 My Question or IssueAlthough this topic appeared before, I haven’t found a solution to this specific problem. Whilst using Djay 2 with spotify it sometimes works fine and sometimes I get the message fro...

  • Newbie
  • Plan Premium Device iPad 2018 Operating System IOS11   My Question or Issue Although this topic appeared before, I haven’t found a solution to this specific problem. Whilst using Djay 2 ...
  • 470 Views
  • 0 replies
  • 0 likes
  • Other
  • 470 Views
  • 0 replies
  • 0 likes

[PS4] poor audio quality

I'm trialling Spotify premium but I'm finding the audio quality on the ps4 app has a very tinny muffled sound. I have a fibre connection and other apps like YouTube \iPlayer\Amazon which also have video have significantly better audio. I'm not expect...

  • Newbie
  • I'm trialling Spotify premium but I'm finding the audio quality on the ps4 app has a very tinny muffled sound. I have a fibre connection and other apps like YouTube \iPlayer\Amazon which also have vi...
  • jez12
  • Casual Listener
  • 34718 Views
  • 92 replies
  • 15 likes
  • music
    Other
  • 34718 Views
  • 92 replies
  • 15 likes

Solved!! Sonos and my Daily mix

In want to play my "Daily Mixes" on my Sonos, but can't find it there.Can you tell me if this is possible and what I had to do.If not, please create this possibility. Thanks.Harme van Kamp

  • Casual Listener
  • In want to play my "Daily Mixes" on my Sonos, but can't find it there. Can you tell me if this is possible and what I had to do. If not, please create this possibility.   Thanks. Harme van ...
  • tomcunn
  • Newbie
  • 10981 Views
  • 8 replies
  • 0 likes
  • 10981 Views
  • 8 replies
  • 0 likes

Playlist issues on web player

Plan: PremiumCountry: UKOperating System: Windows 10I'm using the web-playeron chrome and have done before in the past, if that helps.My Question or Issue: To access my playlists I must first click on them, wait and then reload the page otherwise the...

  • Casual Listener
  • Plan: Premium Country: UK Operating System: Windows 10 I'm using the web-playeron chrome and have done before in the past, if that helps. My Question or Issue: To access my pl...
  • -wk5khwe3_7ng
  • Casual Listener
  • 582 Views
  • 3 replies
  • 1 likes
  • 582 Views
  • 3 replies
  • 1 likes

Can I shuffle ALL of Spotify

I want to know if it's possible to shuffle Spotify. Not my library. Nothing connected to my account. I'm talking Spotify's library. The whole thing. All of it. No restrictions, no genres or categories.All. Of. Spotify.Any suggestions?

  • Newbie
  • I want to know if it's possible to shuffle Spotify. Not my library. Nothing connected to my account. I'm talking Spotify's library. The whole thing. All of it. No restrictions, no genres or categorie...
  • rednblu
  • Roadie
  • 2287 Views
  • 2 replies
  • 5 likes
  • 2287 Views
  • 2 replies
  • 5 likes

Spotify survey

I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved but whoever it was who tried to help me tried very ha...

  • Newbie
  • I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved bu...
  • 614 Views
  • 0 replies
  • 0 likes
  • Android
  • 614 Views
  • 0 replies
  • 0 likes

Contact Form Empties Message Field On Post Error

PlanFree/PremiumCountryCanada DeviceChrome Version 66.0.3359.181 (64-bit)Operating SystemWindows 10 My Question or Issue On this cotact form if there is any error when you click "POST" the message you typed out (plan, country, the question/issue) is ...

  • Regular
  • Plan Free/Premium Country Canada  Device Chrome Version 66.0.3359.181 (64-bit) Operating System Windows 10   My Question or Issue  On this cotact form if there...
  • 314 Views
  • 0 replies
  • 0 likes
  • Other
  • 314 Views
  • 0 replies
  • 0 likes