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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3733 Views
  • 28 replies
  • 6 likes
  • Other
  • 3733 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18261 Views
  • 8 replies
  • 2 likes
  • Other
  • 18261 Views
  • 8 replies
  • 2 likes

Solved!! Web Player does not work in Chrome

PremiumWindows 10Chrome The web player does not work, does not perform any event after clicking on "play" button. Tried few albums and playlists, also individual songs. Works on Edge, but there are no addons, like "lastfm scrobbler".

  • Roadie
  • Premium Windows 10 Chrome     The web player does not work, does not perform any event after clicking on "play" button. Tried few albums and playlists, also individual songs.   ...
  • mylengrave
  • Roadie
  • 779 Views
  • 2 replies
  • 0 likes
  • 779 Views
  • 2 replies
  • 0 likes

[Web Player][Firefox][Linux] Some songs/albums don't play

PlanPremiumCountryRomaniaDeviceLenovo Thinkpad W540Operating SystemFedora Workstation 27BrowserMozilla Firefox 60.0.1 (64-bit) My Question or IssueWas listening to an album and all of a sudden a song doesn't start. Went back and clicked Pause/Play an...

  • Regular
  • Plan Premium Country Romania Device Lenovo Thinkpad W540 Operating System Fedora Workstation 27 Browser Mozilla Firefox 60.0.1 (64-bit)   My Question or Issue Was listening to an alb...
  • _calm_bomb_
  • Regular
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

My friends cant see what im listening to on computer?

okay so basically the friend feed activity right. my friends can see the songs that i listen to on my phone, but not on my computer. for example i listened to rich brian - amen on my phone and then my friends see it, but when i listen to something el...

  • Newbie
  • okay so basically the friend feed activity right. my friends can see the songs that i listen to on my phone, but not on my computer. for example i listened to rich brian - amen on my phone and then m...
  • serenafung
  • Newbie
  • 647 Views
  • 2 replies
  • 1 likes
  • 647 Views
  • 2 replies
  • 1 likes

JVC car stereo issue

Plan/Premium My Question or Issue Just installed a new JVC car stereo in my car. Can't control spotify on my iphone 7 plus at all. Just get the spotify logo. I've updated the firmware (J18S403). Still having the issue. Thanks

  • Casual Listener
  •   Plan /Premium     My Question or Issue  Just installed a new JVC car stereo in my car. Can't control spotify on my iphone 7 plus at all. Just get the spotify logo.  ...
  • h4qmqfal2-_qc
  • Newbie
  • 910 Views
  • 1 replies
  • 1 likes
  • Other
  • 910 Views
  • 1 replies
  • 1 likes

Some albums do not show up in search, but are still saved in library and possible to listen to

Hello,Top portion of image shows, that I got the original album saved in library and playable (not grayed out).The bottom part shows, that it's not returned in search results.Same happens when using the web API.Is this a bug or a feature? Is there a ...

  • Regular
  • Hello, Top portion of image shows, that I got the original album saved in library and playable (not grayed out). The bottom part shows, that it's not returned in search results. Same happens when ...
  • 317 Views
  • 0 replies
  • 0 likes
  • Other
  • 317 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Error message "open.spotify.com redirected you too many times."

Hi, I noticed that all the widget players I embeded on my website are not working anymore: https://www.imusiciandigital.com/en/artist-of-the-month/ Error message says "open.spotify.com redirected you too many times." Do you know how can I solve this?...

  • Casual Listener
  • Hi,   I noticed that all the widget players I embeded on my website are not working anymore: https://www.imusiciandigital.com/en/artist-of-the-month/  Error message says "open.spotify.co...
  • 691 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 691 Views
  • 0 replies
  • 0 likes

open.spotify.com errors

hello, i'm not able to open any URLs starting with open.spotify.comon firefox i'll get a "Unable to connectFirefox can't establish a connection to the server at open.spotify.com." crome - " This site can't be reach open.spotify.com refused to connect...

  • Regular
  • hello,   i'm not able to open any URLs starting with open.spotify.com on firefox i'll get a "Unable to connect Firefox can't establish a connection to the server at open.spotify.com." &nbsp...
  • chaman_rawat
  • Casual Listener
  • 40528 Views
  • 12 replies
  • 12 likes
  • Windows
  • 40528 Views
  • 12 replies
  • 12 likes

Solved!! Music in someone's playlist but not elsewhere on spotify - how can that be?

PlanPremiumCountryUSA DeviceMacbook Pro and Samsung Galaxy S7 My Question or IssueI am looking for music by a band (eRa) and i found some songs in someone's playlist but the music isn't available on spotify outside the playlist. How can music be avai...

  • Casual Listener
  •   Plan Premium Country USA  Device Macbook Pro and Samsung Galaxy S7    My Question or Issue I am looking for music by a band (eRa) and i found some songs in someone...
  • eddiedekel
  • Casual Listener
  • 1391 Views
  • 2 replies
  • 0 likes
  • Other
  • 1391 Views
  • 2 replies
  • 0 likes

Spotify playing other songs from my library in separate playlist

PlanFreeCountryUSADeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI just created a new playlist and was pretty excited to get listening to it. Instead of being able to do so, after every song, a different, unrelated one from my ...

  • Newbie
  • Plan Free Country USA Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue I just created a new playlist and was pretty excited to get listening to it. Instead o...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! Unable to play songs.

PlanFreeCountry USDeviceWindowsOperating SystemWindows 10 My Question or IssueFor about 2 days now I have been unable to get any songs to play. In my library double clicking normally would play the song but now it wont do anything when I double click...

  • Casual Listener
  • Plan Free Country  US Device Windows Operating System Windows 10   My Question or Issue For about 2 days now I have been unable to get any songs to play.  In my library doubl...
  • Litleck
  • Casual Listener
  • 1244 Views
  • 3 replies
  • 0 likes
  • 1244 Views
  • 3 replies
  • 0 likes

Chromecast resets shuffle and repeat settings

When I start casting spotify to my chromecast the settings remain the same, but when I start playing another playlist (or just clicking another song in the same playlist) the settings reset to no shuffle and no repeat. This seems to happen everytime.

  • Casual Listener
  • When I start casting spotify to my chromecast the settings remain the same, but when I start playing another playlist (or just clicking another song in the same playlist) the settings reset to no shu...
  • ekket
  • Casual Listener
  • 973 Views
  • 2 replies
  • 0 likes
  • 973 Views
  • 2 replies
  • 0 likes

Von Playstation Trennen

Hallo Community, ich habe meinen alten Playstation Account mit Spotify verbunden. Nun habe ich einen Neuen Playstation 4 Account und möchte den mit spotify verbinden. Aber ich kann nicht, weil das Konto noch mit dem alten Account verbunden ist. Wie t...

  • Visitor
  • Hallo Community, ich habe meinen alten Playstation Account mit Spotify verbunden. Nun habe ich einen Neuen Playstation 4 Account und möchte den mit spotify verbinden. Aber ich kann nicht, weil das Ko...
  • f_c19ufkh-2oo
  • Casual Listener
  • 47785 Views
  • 22 replies
  • 4 likes
  • Connect
    music
  • 47785 Views
  • 22 replies
  • 4 likes

Solved!! help needed; how to play music on JBL speaker (wifi)

hi All, I wonder if you could help me with the follwoing issue: I have wireless speaker JBL Authentics L16. I can easly connect it using bluetooth, but wanted to use wifi. It was impossible for me to find a way to send the music from Spotify to the s...

  • Casual Listener
  • hi All,   I wonder if you could help me with the follwoing issue: I have wireless speaker JBL Authentics L16. I can easly connect it using bluetooth, but wanted to use wifi. It was impossibl...
  • t_satosi
  • Newbie
  • 44996 Views
  • 37 replies
  • 1 likes
  • 44996 Views
  • 37 replies
  • 1 likes

Connect to Facebook window won't open...

Operating SystemWindows 10 My Question or Issue My account was linked to my Facebook page. To show a friend how to connect to facebook, I disconnected my account, thinking I'll be able to reconnect no problem. But when I clicked on "Connect to Facebo...

  • Newbie
  • Operating System Windows 10   My Question or Issue  My account was linked to my Facebook page. To show a friend how to connect to facebook, I disconnected my account, thinking I'll be a...
  • 467 Views
  • 0 replies
  • 0 likes
  • Connect
  • 467 Views
  • 0 replies
  • 0 likes

Spotify for Artists Streams Lost and Not Updating

Spotify for Artists was working fine for the past few days, updating the streams live as we got them, as expected. However, yesterday, I checked the Spotify for Artists app, and our total all-time stream count had decreased by several hundred streams...

  • Newbie
  •   Spotify for Artists was working fine for the past few days, updating the streams live as we got them, as expected. However, yesterday, I checked the Spotify for Artists app, and our total all...
  • Bethany_Dawn
  • Community Legend
  • 8595 Views
  • 1 replies
  • 21 likes
  • Other
  • 8595 Views
  • 1 replies
  • 21 likes

Customization of playlists (cover and description box)

PlanFreeCountry DeviceMacBook AirOperating System My Question or Issue I recently changed one of my playlist cover from the four album pictures and I would like to change it again or go back to the four pictures, but when I try to change it it says f...

  • Newbie
  •   Plan Free Country   Device MacBook Air Operating System   My Question or Issue  I recently changed one of my playlist cover from the four album pictures and I would li...
  • Bethany_Dawn
  • Community Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • music
  • 670 Views
  • 1 replies
  • 0 likes

Spotify wont work with wifi speakers

PlanPremiumCountry Unite StatesDeviceGalaxy s7, windows dekstop, ios, you name it My Question or Issue I was so eager to listen to sotify on my new Samsun R1 wifi speakers but for some reason spotify plays for ~30 seconds and disconnects. I've done e...

  • Newbie
  •   Plan Premium Country  Unite States Device Galaxy s7, windows dekstop, ios, you name it   My Question or Issue  I was so eager to listen to sotify on my new Samsun R1 wi...
  • 482 Views
  • 0 replies
  • 0 likes
  • 482 Views
  • 0 replies
  • 0 likes