Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
I'd like to note from the start that this is a deal breaker for me. When playing on my phone or my PC, shuffle works perfectly. When I decide to switch to my Google Home, my now playing list changes. It selects about 20 songs around the currently pla...
I have been listening to Spotify Premium on my Bose Wave Music System IV for a couple of years now, but in the past few weeks, I haven't been able to use my Wave to play Spotify. I've tried everything (shutting down, resetting, reinstalling software,...
Hi there,I've recently been using the new Spotify app on my Xbox One while playing games and it's been fine until now. Now all of the sudden I've been playing music through spotify but the volume control/app control in the xbox home sidebar (when you...
Hi guys, Today I started using Spotify Web Player to control Spotify on my Chromecast (since the Windows app doesn't chromecast this). This works well, except for one thing. Sometimes (once every hour) Spotify does not go to the next song after one s...
I had a different question before and it didn’t get answered, not even an automated reply. My account recently had problems and I filled out the support form, the same thing happened. Why isn’t spotify emailing me? I’m sure I put the right email addr...
Hi I tried setting Spotify as the default Google Home music player, but it keeps failing. I am able to link my account to the Google Home App. When I select "Change default" program, and select spotify, the settings are not updated. Kindly advise, th...
I have a samsung gear sport watch where I've installed the Spotify app. I have premiun accoun and a list downloaded to be accessible offline.When I reproduce this list and I start a training session everything goes fine. However, after the 4th/5th ti...
Hello, if i try logging inn to the app in my volvo it says username or password is wrong, i then get a message from facebook saying that someone is trying to login from ireland (gives me the ip to the server which is trying to connect), even tho i am...
The problem solved last week came back. Google devices mentioned on the subject can't play Spotify. Google Home will prompt me that "Something went wrong". I did the troubleshooting advised to me the last time but it still won't work. Can this issue ...
I logged on a few minutes to listen to some music on the web player and I found that a lot of songs are under 1,000 listens on the artist page even though the songs showed that they have been listened to more than 1,000 times on the album page the la...
I have a premium membership. I don't want waze and nor should I need to download this to use Spotify and maps at the same time. I pay a membership for a reason, so I don't get these annoying ads!! How do I get rid of them please, they are doing my he...
Hi, I experienced a "bad" recording of a song where there is static in the middle of it. The particular track is Violin Sonata in E Major, Op. 27, No. 6 https://open.spotify.com/track/0RdCs0EEpgbRkfDnVnIzcM There are some issues between 5:20 to 5:40....
for the past week, spotify has not updated ANY play counts. i've seen it on several artists. and i did some testing by playing a few tracks a dozen times or so and still no updates. any idea when this will be fixed?
If I play music with chromecast from my iPhone with random player, Spotify select only the song around the first letter of the first song (example I play on chromecast “Used to you”, Spotify select only song on my library that start with U, V or T).
Hi guys - if a fan plays the public preview of a track on Spotify (i.e., the 30 second stream available without login), does this count as a stream/play on Spotify? I am mostly wondering if I can see as an artist how many times the preview for played...
Hi,i've a problem with the Spotify App. I have a Google group with one Chromecast Audio and one Philipps E6 Speaker. When I try to play music with that group the audio only works with the Chormcast Audio. The same configuration works like a charme wi...
Hello,I have a spotify account in Brazila and I am planning to take my Amazon Alexa Echo to Brazil. Does the Alexa works in Brazil and a Brazilian spotify account?Any help is appreciated
Hey All,Windows 7, trying to run Spotify web player on Firefox version 52.5.2at work.Web Player loads with graphics and all but no music will play.At the top of the browser there is a yellow bar that says:"Firefox is installing components needed to p...
Hi everyone!why can't i find my saved playlists when I logg in to the web player? Is there a way to have my desktop playlists transfered to the web player?Thanks mates!
I switched from AirPlay via an AirPort Express to a Chromecast Audio, and the audio quality is terrible on the Chromecast. I noticed that the documentation says Spotify natively uses Ogg Vorbis, and Chromecast uses AAC compression. I interpret this a...