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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • AppleJackson
  • Visitor
  • 3562 Views
  • 26 replies
  • 6 likes
  • Other
  • 3562 Views
  • 26 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18193 Views
  • 8 replies
  • 2 likes
  • Other
  • 18193 Views
  • 8 replies
  • 2 likes

Can't find suggested playlists/mixes

Yesterday I'de downloaded spotify and liked some artists as it recommended after starting up. After doing that, Spotify suggested me some playlists with songs mixed from the genres/artists I liked. I haven't got to start any of those because I immedi...

  • Visitor
  • Yesterday I'de downloaded spotify and liked some artists as it recommended after starting up. After doing that, Spotify suggested me some playlists with songs mixed from the genres/artists I liked. I...
  • jsannn
  • Community Legend
  • 1804 Views
  • 1 replies
  • 1 likes
  • music
  • 1804 Views
  • 1 replies
  • 1 likes

Music stops playing on PS4

Hi there! Since a couple of month now I have a strange error on my PS4 when listening on Spotiy. Wether I start my music directly via the Spotify-App or via the context-menu (when you press & hold the "PS"-Button on the controller) the music will sto...

  • Regular
  •   Hi there!   Since a couple of month now I have a strange error on my PS4 when listening on Spotiy.   Wether I start my music directly via the Spotify-App or via the context-menu...
  • Sacer
  • Regular
  • 3977 Views
  • 1 replies
  • 0 likes
  • 3977 Views
  • 1 replies
  • 0 likes

Playlist Exchange Not Allowing Me to Post - Please Select a Tag

Hi everyone, I've recently beent trying to post in the Spotify playlist exchange, but can't seem to actually post my message. I can fill out all the boxes, and the URI is accepted, but it keeps asking me to select a tag, even though I already have. T...

  • Casual Listener
  •   Hi everyone,   I've recently beent trying to post in the Spotify playlist exchange, but can't seem to actually post my message. I can fill out all the boxes, and the URI is accepted, b...
  • cmans99
  • Casual Listener
  • 672 Views
  • 1 replies
  • 0 likes
  • 672 Views
  • 1 replies
  • 0 likes

Xbox app outputting 5.1

Hi! I noticed that the XBOX app is outputting 5.1 instead och stereo and i cant find a way to turn it off. I have 5.1 sound but when I listening to music i want to hear it as it was meant to be listning to, In STEREO. Does anyone know if there is a w...

  • Casual Listener
  • Hi! I noticed that the XBOX app is outputting 5.1 instead och stereo and i cant find a way to turn it off. I have 5.1 sound but when I listening to music i want to hear it as it was meant to be listn...
  • Jarppi86
  • Casual Listener
  • 6207 Views
  • 7 replies
  • 19 likes
  • Other
  • 6207 Views
  • 7 replies
  • 19 likes

Google Assistant keeps playing Song Radio and not the Song

I've seen two topics of this before, but with no solution. I am a Spotify Premium subscriber. I have turned off autoplay in my Spotify app. I keep telling my Google Home Mini to play a and the but it just keeps playing the song radio and not the sp...

  • Newbie
  • I've seen two topics of this before, but with no solution.   I am a Spotify Premium subscriber. I have turned off autoplay in my Spotify app.   I keep telling my Google Home Mini to pla...
  • randomuser3
  • Regular
  • 3003 Views
  • 2 replies
  • 9 likes
  • Other
  • 3003 Views
  • 2 replies
  • 9 likes

Can't delete false sonos devices from connect.

PlanPremiumCountryBelgium DeviceSonos One, OnePlus 5T, Macbook Pro 13 late 2017Operating Systemandroid 8.1, Mac OS 10.13.4My Question or Issue First of all Hey guys,I have been trying to place my sonos one into multiple spots to find the best sound a...

  • Regular
  • Plan Premium Country Belgium  Device Sonos One, OnePlus 5T, Macbook Pro 13 late 2017 Operating System android 8.1, Mac OS 10.13.4 My Question or Issue  First of all Hey guys, ...
  • G_4s
  • Regular
  • 892 Views
  • 2 replies
  • 0 likes
  • Connect
  • 892 Views
  • 2 replies
  • 0 likes

Adding Albums to Playlists

My phone just got the new update, and I don't seem to be able to add entire albums to playlists. Instead, I can only add songs individually, which is extremely time wasting. Is this a "feature" of the new update or is there a new way I can do it? Tha...

  • Newbie
  • My phone just got the new update, and I don't seem to be able to add entire albums to playlists. Instead, I can only add songs individually, which is extremely time wasting. Is this a "feature" of th...
  • 502 Views
  • 0 replies
  • 0 likes
  • music
  • 502 Views
  • 0 replies
  • 0 likes

Post Malone August 26th

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I want to listen to the Post Malone mixtapes August 26th but every playlist that has the songs it wont let me play them. Why is this? Thanks!

  • Newbie
  •   Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I want to listen to the Post Malone mixtapes August 26t...
  • Sebasty
  • Community Legend
  • 2960 Views
  • 1 replies
  • 0 likes
  • 2960 Views
  • 1 replies
  • 0 likes

Solved!! The webplayer only plays one song

After the played song it's switching to the next song. Then the start time is set to the total time of the last song and the end time is set to the total time of the actual song. But the actual song doesn't start playing. I've reloaded the page sever...

  • Casual Listener
  • After the played song it's switching to the next song. Then the start time is set to the total time of the last song and the end time is set to the total time of the actual song. But the actual song ...
  • ravine_bassman
  • Casual Listener
  • 3119 Views
  • 6 replies
  • 0 likes
  • 3119 Views
  • 6 replies
  • 0 likes

Only two offline devices, max limit reached, deletes downloads

PlanPremiumCountry South AfricaDevice(iPhone 4, Samsung Gear S3, Android Phone) My Question or Issue I am trying to use 3 devices to download playlists for offline playing. My android phone and Gear S3 have songs downloaded and are listed on the acco...

  • Visitor
  • Plan Premium Country  South Africa Device (iPhone 4, Samsung Gear S3, Android Phone)     My Question or Issue  I am trying to use 3 devices to download playlists for...
  • 1054 Views
  • 0 replies
  • 0 likes
  • Other
    Samsung
  • 1054 Views
  • 0 replies
  • 0 likes

[Google Home] Liked songs not being added to songs list anymore

While playing Spotify Premium on my Google Home speakers, I used to be able to say, "Hey Google, I like that" and magically that song would be added to my songs list in my Spotify library. This feature stopped working about 2 weeks ago. I have checke...

  • Newbie
  • While playing Spotify Premium on my Google Home speakers, I used to be able to say, "Hey Google, I like that" and magically that song would be added to my songs list in my  Spotify library. This...
  • isakb
  • Spotify Legend
  • 923 Views
  • 1 replies
  • 0 likes
  • 923 Views
  • 1 replies
  • 0 likes

Itunes Playlist Sync Doesnt Keep Orig Imported Songs

I would like some clarification on playlist control so I can decide which music service to choose going forward between Spotify and Apple Music. Brief history: I was originally subscribed to AM but I wanted to try Spotify as my library became buggy a...

  • Casual Listener
  • I would like some clarification on playlist control so I can decide which music service to choose going forward between Spotify and Apple Music.   Brief history:   I was originally subs...
  • antontdi
  • Casual Listener
  • 1369 Views
  • 1 replies
  • 0 likes
  • Other
  • 1369 Views
  • 1 replies
  • 0 likes

Spotify stops playing at the end of each song (all platforms)

PlanPremiumCountryNorway DeviceHuawei p10 plus, windows, web playerOperating SystemAndroid 8.0, Windows 7, webplayer on chrome My Question or IssueA couple of weeks ago spotify began stopping playback at the end of each song, there are always a coupl...

  • Newbie
  • Plan Premium Country Norway  Device Huawei p10 plus, windows, web player Operating System Android 8.0, Windows 7, webplayer on chrome   My Question or Issue A couple of weeks ago ...
  • 1090 Views
  • 0 replies
  • 7 likes
  • music
  • 1090 Views
  • 0 replies
  • 7 likes

Songs not starting in web player, "skipping not allowed" in exception in console

I'm getting this in Chrome 66.0.3359.117 on Linux:Uncaught (in promise) r {code: "HARMONY_OPERATION_FORBIDDEN", message: "Skipping not allowed.", status: -1, debug: {…}}Promise.then (async)f.playURI @ web-player.4bd688a3.js:1T @ web-player.4bd688a3.j...

  • Regular
  • I'm getting this in Chrome 66.0.3359.117 on Linux: Uncaught (in promise) r {code: "HARMONY_OPERATION_FORBIDDEN", message: "Skipping not allowed.", status: -1, debug: {…}} Promise.then (as...
  • 8-izui_vkokd
  • Newbie
  • 1657 Views
  • 2 replies
  • 5 likes
  • 1657 Views
  • 2 replies
  • 5 likes

Search Within Playlist Not Working (WP7)

My playlist works just fine but when I go to search for a specific song it doesn't play the song that I searched for but rather the song on the underlay. So for example, instead of playing the third song in the list of searched songs, it plays the th...

  • Casual Listener
  • My playlist works just fine but when I go to search for a specific song it doesn't play the song that I searched for but rather the song on the underlay. So for example, instead of playing the third ...
  • DangaTrong
  • Casual Listener
  • 2559 Views
  • 5 replies
  • 2 likes
  • 2559 Views
  • 5 replies
  • 2 likes

Problems with Web Player after latest Chrome update

Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're buffering, but the internet is fine (works at full speed w...

  • Casual Listener
  • Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're bufferi...
  • -90qrnwni8_28
  • Casual Listener
  • 1446 Views
  • 1 replies
  • 1 likes
  • music
    WP 8
  • 1446 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify freezes on my Samsung Q8F since new Spotify update in Tizen

Since the last update of Spotify in Tizen (Samsung Q8F 2018) Spotify freeze when the Spotify-logo appears. I tried too reinstall Spotify whit no luck and also have rebooted my tv whit no luck. Have Spotify any solution to this problem? Best regards: ...

  • Newbie
  • Since the last update of Spotify in Tizen (Samsung Q8F 2018) Spotify freeze when the Spotify-logo appears.   I tried too reinstall Spotify whit no luck and also have rebooted my tv whit no luc...
  • Julian
  • Moderator
  • 570 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    Samsung
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution This song is not available

Hello, there's some songs that when i try to listen it says that is not available.ALL my closest friends can listen these musics but me. I got premium, and i use Desktop and Android spotify, both of them got the same problem. I THINK that it started ...

  • Newbie
  • Hello, there's some songs that when i try to listen it says that is not available. ALL my closest friends can listen these musics but me. I got premium, and i use Desktop and Android spotify, both o...
  • Julian
  • Moderator
  • 492 Views
  • 1 replies
  • 1 likes
  • Connect
    music
  • 492 Views
  • 1 replies
  • 1 likes

No microSD support for Android app running on Chromebook?

PlanPremiumCountry USDeviceSamsung Chromebook ProOperating SystemAndroid + ChromeOS My Question or Issue Where's the option to use my microSD card to download music? I have a Chromebook that is running the Android app from the Playstore, and while I ...

  • Casual Listener
  • Plan Premium Country  US Device Samsung Chromebook Pro Operating System Android + ChromeOS   My Question or Issue  Where's the option to use my microSD card to download music...
  • kiyoshi-co-uk
  • Casual Listener
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Regional Music

PlanPremiumCountrySouth Africa DeviceHuawei P10 Plus + PCOperating SystemAndroid Oreo + Windows 10 My Question or Issue I don't want to see new releases for my country. How do I change this without having to change my country?

  • Newbie
  • Plan Premium Country South Africa  Device Huawei P10 Plus + PC Operating System Android Oreo + Windows 10   My Question or Issue  I don't want to see new releases for my coun...
  • jsannn
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 391 Views
  • 1 replies
  • 0 likes