Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

79946 Views

9 replies

4 likes

  • 79946 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42704 Views

232 replies

21 likes

Other
  • 42704 Views
  • 232 replies
  • 21 likes

Updating RSS feed for podcast on Spotify

Hello, My podcast was already on Spotify but we recently switched podcast providers and I need a way to update my old RSS feed to my new one with my new provider. Anyone know how to solve this? Existing Podcast: https://open.spotify.com/show/6P1vrECV...

Newbie

Hello,   My podcast was already on Spotify but we recently switched podcast providers and I need a way to update my old RSS feed to my new one with my new provider. Anyone know how to solve th...

adamsr

Casual Listener

24194 Views

6 replies

5 likes

Other
  • 24194 Views
  • 6 replies
  • 5 likes

Superuser Contribution Similar named artist showing up under my music.

PlanPremiumCountryunited states DeviceiPhone 6 My Question or Issue My artist name is “ Steve J “ there is another artist names “Steve J. “ (with a period) he or she has a song called love song for a b*** . This song is showing on my artist profile a...

Newbie

  Plan Premium Country united states    Device iPhone 6   My Question or Issue  My artist name is “ Steve J “ there is another artist names “Steve J. “ (with a peri...

Guido

Spotify Legend

1644 Views

1 replies

0 likes

Philips
PlayStation
ps3
  • 1644 Views
  • 1 replies
  • 0 likes

Spotify album list in Sonos

When I use Spotify via the desktop and the android app, the albums are listed by artist as they always have been which is fine. It used to be the same in Spotify via Sonos desktop and android app. But now they appear in order of recently added (?) an...

Newbie

When I use Spotify via the desktop and the android app, the albums are listed by artist as they always have been which is fine. It used to be the same in Spotify via Sonos desktop and android app. Bu...

1937 Views

0 replies

6 likes

  • 1937 Views
  • 0 replies
  • 6 likes

Superuser Contribution All of the albums for GHOST DATA suddenly vanished

PlanPremiumCountryCanada DeviceWebclientOperating SystemChromeOS My Question or IssueAll the albums vanished for an artist known as GHOST DATA

Newbie

Plan Premium Country Canada  Device Webclient Operating System ChromeOS  My Question or Issue All the albums vanished for an artist known as GHOST DATA

Jcrib

Casual Listener

3180 Views

4 replies

3 likes

Other
  • 3180 Views
  • 4 replies
  • 3 likes

[Podcast] Queued Podcasts Not Marked As Played

When I am listening to a playlist and I add a podcast to the queue, the podcast does not get marked as complete. There is no indication that the episode was played at all. So that's a little annoying. It happens on both the desktop version and my pho...

Newbie

  When I am listening to a playlist and I add a podcast to the queue, the podcast does not get marked as complete. There is no indication that the episode was played at all. So that's a li...

567 Views

0 replies

5 likes

Other
  • 567 Views
  • 0 replies
  • 5 likes

Daily Mix in totally wrong language

I'm a Premium subscriber and listen on my iphone and mac. Sadly I am the typical product of the American public school system and as such only speak English. For some reason I cannot figure out my Daily Mix is in Spanish and ranges from Latin folk mu...

Visitor

I'm a Premium subscriber and listen on my iphone and mac.   Sadly I am the typical product of the American public school system and as such only speak English.  For some reason I can...

545 Views

0 replies

0 likes

Music
  • 545 Views
  • 0 replies
  • 0 likes

Artists I never listened to appear on my profile

PlanPremiumGermany DeviceiPhone SE, Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) Hello community, for a few days/weeks now Spotify shows me artists as recently played, which I've never listened to. I already tried to log off fro...

Newbie

  Plan Premium Germany   Device iPhone SE, Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hello community,   for a few days/weeks now Spot...

334 Views

0 replies

0 likes

Other
  • 334 Views
  • 0 replies
  • 0 likes

Subdivisions in maps??

PlanPremiumCountry The NetherlandsDeviceIPhoneOperating SystemiOS 10 My Question or IssueI have recorded many albums in my library. It is a very long lost. It is very difficult to find a particular album, other than on alfabeth. Is it possible to cre...

Casual Listener

Plan Premium Country  The Netherlands Device IPhone Operating System iOS 10   My Question or Issue I have recorded many albums in my library. It is a very long lost. It is very di...

Janmb1

Casual Listener

852 Views

4 replies

0 likes

Other
  • 852 Views
  • 4 replies
  • 0 likes

Solved!! Unknown devices, random playlists, strange behavior

PlanFamilyCountry CZEDeviceHonor 6AOperating SystemWindows 10 My Question or IssueHi guys, I am facing some strange behavior on my spotify. Behavior differes a little bit on my mobile and in windows 10 apps.I don't know if these issues are related bu...

Casual Listener

Plan Family Country  CZE Device Honor 6A Operating System Windows 10   My Question or Issue Hi guys,  I am facing some strange behavior on my spotify. Behavior differes a li...

Sebasty

Community Legend

5910 Views

6 replies

0 likes

Other
  • 5910 Views
  • 6 replies
  • 0 likes

Claiming my Podcast

PlanPremiumCountry CanadaDeviceGalaxy S7Operating SystemWindows 10 My Question or Issue I have submitted my podcast through Spreaker: Live Radio, it has been approved. I want to connect my podcast to my current Spotify account. In addition to this, h...

Newbie

Plan Premium Country  Canada Device Galaxy S7 Operating System Windows 10   My Question or Issue  I have submitted my podcast through Spreaker: Live Radio, it has been a...

1025 Views

0 replies

10 likes

Other
  • 1025 Views
  • 0 replies
  • 10 likes

Incorrect release year

I looked online and can't figure out how to submit errors in the platform to be corrected. I've found dozens of metadata errors in the past, but posting this one in hopes of figuring out how I'm supposed to get these issues resolved.Wrong release yea...

Regular

  I looked online and can't figure out how to submit errors in the platform to be corrected. I've found dozens of metadata errors in the past, but posting this one in hopes of figuring out...

485 Views

0 replies

0 likes

Other
  • 485 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't add songs to a playlist

PlanPremiumCountryBelgium DeviceWebPlayer /One PlusOperating SystemWin 10 / Android 8.0 My Question or Issue Hi, I had to create a new spotify account because it was not possible to change / update my e-mail address for my old account.I see my old pl...

Casual Listener

  Plan Premium Country Belgium   Device WebPlayer /One Plus Operating System Win 10 / Android 8.0   My Question or Issue   Hi,   I had to create a new spotify ...

Trinityss

Casual Listener

923 Views

2 replies

0 likes

Music
Other
  • 923 Views
  • 2 replies
  • 0 likes

Oooops, something went wrong while loading your albums

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWeb Player - Chrome, Firefox, Edge.....Oooops, something went wrong while loading your albums.....Every time I try to click on albums in Web Player.....Works on Windows 10 Spoti...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Web Player - Chrome, Firefox, Edge..... Oooops, something went wrong while loading your albums..... ...

Peter125

Casual Listener

3049 Views

5 replies

0 likes

Other
  • 3049 Views
  • 5 replies
  • 0 likes

In-car Bluetooth controls

I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still hasn't even been acknowledged, much less fixed. Wh...

Visitor

I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still...

1837 Views

0 replies

0 likes

auto
bluetooth
bug
Car
  • 1837 Views
  • 0 replies
  • 0 likes

LG TV App

Genres & Moods not selecting on LG TV appPlanPremiumCountry AustraliaDeviceLG HDTVOperating SystemMy Question or IssueWhen using the LG TV app its not allowing selection of Genres & Moods, selection highlights the option selected, but nothing happens...

Regular

Genres & Moods not selecting on LG TV app Plan Premium Country  Australia Device LG HDTV Operating System My Question or Issue When using the LG TV app its not allowing selection of...

Nico

Community Legend

2378 Views

13 replies

0 likes

Other
  • 2378 Views
  • 13 replies
  • 0 likes

I can not play my playlists on the spotify web player for chrome

PlanFree DeviceChromebookOperating SystemChrome My Question or Issue I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks for any help!

Visitor

Plan Free   Device Chromebook Operating System Chrome   My Question or Issue  I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks ...

Nico

Community Legend

391 Views

1 replies

0 likes

Other
  • 391 Views
  • 1 replies
  • 0 likes

Album won't play, plays different artists instead.

Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Halogen.I'm from the Netherlands, and I'm using Spotif...

Casual Listener

Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Hal...

rustigmattie

Casual Listener

2184 Views

2 replies

0 likes

Other
  • 2184 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot upload a picture to artist profile

https://imgur.com/a/Nb25vtE I've tried this in .JPG and .PNG formats. EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to be answered

Casual Listener

https://imgur.com/a/Nb25vtE   I've tried this in .JPG and .PNG formats.   EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to ...

Tinathien

Visitor

2292 Views

2 replies

0 likes

Music
Other
  • 2292 Views
  • 2 replies
  • 0 likes

Album missing

I want to say that the Breathless Album of Shayne Ward is missing. Please its my request you to add that album in Spotify

Visitor

I want to say that the Breathless Album of Shayne Ward is missing. Please its my request you to add that album in Spotify 

Jose_M

Spotify Star

435 Views

1 replies

1 likes

Music
  • 435 Views
  • 1 replies
  • 1 likes

(Missing) New Releases For Me

The weekly update and email often doesn't include releases for artists I follow. Why might this be happening, as I keep missing releases. I'm on Premium, in the UK, & using a windows 7 laptop. Thanks

Music Fan

The weekly update and email often doesn't include releases for artists I follow. Why might this be happening, as I keep missing releases.   I'm on Premium, in the UK, & using a w...

bigjimcambo

Music Fan

670 Views

2 replies

0 likes

Other
  • 670 Views
  • 2 replies
  • 0 likes