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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3730 Views
  • 28 replies
  • 6 likes
  • Other
  • 3730 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Neither My Release Radar Nor My Discover Weekly Have Updated This Week (Again)

Release Radar did not update on Friday and Discover Weekly did not update today. This last happened at the beginning of April. I have logged out and back in and unfollowed and refollowed the playlists, but nothing is making them update. Is there any ...

  • Regular
  • Release Radar did not update on Friday and Discover Weekly did not update today.  This last happened at the beginning of April.    I have logged out and back in and unfollo...
  • knarfz
  • Regular
  • 609 Views
  • 3 replies
  • 0 likes
  • Other
  • 609 Views
  • 3 replies
  • 0 likes

Problems with hearing music?!

Why can't i listen to RM's Mixtape? I live in Nicaragua by the way.. I'm a premium user, i don't know what to do!? I'm really stressed and i really want to hear his music T_T Help!!

  • Newbie
  • Why can't i listen to RM's Mixtape? I live in Nicaragua by the way.. I'm a premium user, i don't know what to do!? I'm really stressed and i really want to hear his music T_T Help!!
  • Sebasty
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 366 Views
  • 1 replies
  • 0 likes

Spotify WebPlayer not working on Firefox Quantum

Widevine is installed and enabled on Addons manager as Spotify documentation shows. But spotify still redirecting me to a page with a link to the support page. It is not working.SO: Opensuse Leap last versionFirefox Version: 60.0 (64-bit)

  • Newbie
  • Widevine is installed and enabled on Addons manager as Spotify documentation shows. But spotify still redirecting me to a page with a link to the support page. It is not working. SO: Opensuse Leap...
  • glazdzero
  • Casual Listener
  • 917 Views
  • 3 replies
  • 1 likes
  • Other
  • 917 Views
  • 3 replies
  • 1 likes

Google Home: Stop after song

When I want one song to listen to, I say something like "Hey Google, play Clint Eastwood by Gorillaz". It plays this song but afterwards it plays some other songs randomly. I want it to end after this one song.

  • Casual Listener
  • When I want one song to listen to, I say something like "Hey Google, play Clint Eastwood by Gorillaz". It plays this song but afterwards it plays some other songs randomly. I want it to end after thi...
  • 395 Views
  • 0 replies
  • 0 likes
  • Other
  • 395 Views
  • 0 replies
  • 0 likes

Google Home: "Wrong" song

If I say, for example, "Hey Google, play Clint Eastwood by Gorillaz", it doesn't play the actual song but some remix. It doesn't have more "thumb ups", so I don't have any clue why it wouldn't play the original song.

  • Casual Listener
  • If I say, for example, "Hey Google, play Clint Eastwood by Gorillaz", it doesn't play the actual song but some remix. It doesn't have more "thumb ups", so I don't have any clue why it wouldn't play t...
  • 372 Views
  • 0 replies
  • 2 likes
  • Other
  • 372 Views
  • 0 replies
  • 2 likes

Superuser Contribution Stream count not updating

I'm using Spotify for artists and my stream count dropped by a significant amount along with it no longer saying 'live' on the app. I have no stream data over the past couple days either.

  • Newbie
  • I'm using Spotify for artists and my stream count dropped by a significant amount along with it no longer saying 'live' on the app. I have no stream data over the past couple days either.
  • Melody
  • Spotify
  • 913 Views
  • 1 replies
  • 0 likes
  • Other
  • 913 Views
  • 1 replies
  • 0 likes

Web Player does not play anything in Firefox - Content Security Policy Violated

When I attempt to listen to music with Spotify Web player today (Monday May 14th 2018 - it worked on Friday May 11th) in my Firefox (59.0.2, 64-bit, the standard one on openSUSE Tumbleweed x86_64), clicking any play button does not do anything. There...

  • Casual Listener
  • When I attempt to listen to music with Spotify Web player today (Monday May 14th 2018 - it worked on Friday May 11th) in my Firefox (59.0.2, 64-bit, the standard one on openSUSE Tumbleweed x86_64), c...
  • jamborm
  • Casual Listener
  • 1124 Views
  • 2 replies
  • 0 likes
  • 1124 Views
  • 2 replies
  • 0 likes

Songs not downloading

Im having an issue where when i try to download a playlist it asks me to go to settings and turn on cellular, even after i did that it did not download. Any way to fix this?

  • Casual Listener
  • Im having an issue where when i try to download a playlist it asks me to go to settings and turn on cellular, even after i did that it did not download. Any way to fix this?
  • regulartea
  • Casual Listener
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

How to select multiple songs?

How do you add multiple songs to a playlist at once? I've seen some other threads talking about this but they all say to hold down the ctrl key and that isn't working for me. Is there another way to select multiple songs?

  • Regular
  • How do you add multiple songs to a playlist at once? I've seen some other threads talking about this but they all say to hold down the ctrl key and that isn't working for me. Is there another way to ...
  • 744 Views
  • 0 replies
  • 3 likes
  • Other
  • 744 Views
  • 0 replies
  • 3 likes

I read an article about making a Spotify button. Can you put it on your Facebook page?

I read an article on Spotify about making a Spotify button. I would like to know if I can put it on my Facebook page and if so, how would I do it? I tried to get an answer on Facebook and got none.

  • Newbie
  • I read an article on Spotify about making a Spotify button. I would like to know if I can put it on my Facebook page and if so, how would I do it? I tried to get an answer on Facebook and got none.&n...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

How to set streaming quality through Sonos?

I use Sonos for listening to music and just signed up for Spotify Premium. When I listen to Spotify music through Sonos it is using nearly all of my [pathetic] 2Mbps DSL connection. Is there a setting for the streaming quality of Spotify+Sonos? I wan...

  • Newbie
  • I use Sonos for listening to music and just signed up for Spotify Premium. When I listen to Spotify music through Sonos it is using nearly all of my [pathetic] 2Mbps DSL connection. Is there a settin...
  • 939 Views
  • 0 replies
  • 0 likes
  • 939 Views
  • 0 replies
  • 0 likes

lost playlist

After changing my password, i restore my playlists. One is already lost. What can i do to get it back?

  • Newbie
  • After changing my password, i restore my playlists. One is already lost. What can i do to get it back?
  • Diershok
  • Newbie
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

Solved!! All songs from library deleted

Hey so no idea if this is the right place... I mostly use the web player. I was listening to music when it suddenly stopped mid-song, reloading didn't help so I wanted to check my library which had trouble loading (pink please reloade banner appeared...

  • Casual Listener
  • Hey so no idea if this is the right place...  I mostly use the web player. I was listening to music when it suddenly stopped mid-song, reloading didn't help so I wanted to check my library whic...
  • BrainWav
  • Casual Listener
  • 1177 Views
  • 4 replies
  • 1 likes
  • 1177 Views
  • 4 replies
  • 1 likes

Ps4 Can't save new songs and library vanished

I Can't save new songs and whenever i try it just doesn't, whenever i try to go to my library it gives an error try again message before saying its empty, im absolutely sure im on the right account as i only have 1 and i only use it on my ps4 please ...

  • Casual Listener
  • I Can't save new songs and whenever i try it just doesn't, whenever i try to go to my library it gives an error try again message before saying its empty, im absolutely sure im on the right account a...
  • Crocadillo3
  • Casual Listener
  • 579 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 579 Views
  • 1 replies
  • 0 likes

visibilité titres Playlist

Bonjour/Bonsoir sur ùon téléphone android je ne vois pas certains titre de ma playlist mais sur le web player je les vois tous. J'ai reinstaller l'application et jai supprimé les données mais ca ne marche toujours pas, d'ailleur sur l'icone de la pla...

  • Newbie
  • Bonjour/Bonsoir sur ùon téléphone android je ne vois pas certains titre de ma playlist mais sur le web player je les vois tous. J'ai reinstaller l'application et jai supprimé les données mais ca ne m...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

last.fm scrobbling doesn't work (desktop)

I have tried everything; I re-installed spotify many times and tried to disconnect my last.fm account for a while before connecting it again. I even tried the lastfm spotify scrobbler.Still, when I listen songs on spotify they don't scrobble to my la...

  • Casual Listener
  • I have tried everything; I re-installed spotify many times and tried to disconnect my last.fm account for a while before connecting it again. I even tried the lastfm spotify scrobbler. Still, when I...
  • araxcx
  • Casual Listener
  • 1210 Views
  • 4 replies
  • 3 likes
  • 1210 Views
  • 4 replies
  • 3 likes

Solved!! 10%off via Ps4 / Family

I know you can get a 10% off discount with Ps plus memberships now.Is it also available for Family premium user?Or I can only choose the Premium plan?

  • Newbie
  • I know you can get a 10% off discount with Ps plus memberships now. Is it also available for Family premium user? Or I can only choose the Premium plan?
  • Nico
  • Community Legend
  • 2671 Views
  • 1 replies
  • 0 likes
  • 2671 Views
  • 1 replies
  • 0 likes

Web player not working in Chrome after logging in

The web player is showing a blank black page for logged-in users on Chrome. The console print-out reads: (first line):Uncaught TypeError: Cannot read property 'then' of undefined at Object.onEnter (web-player.e960f069.js:1) at Array.o (web-player.e96...

  • Casual Listener
  • The web player is showing a blank black page for logged-in users on Chrome. The console print-out reads:   (first line): Uncaught TypeError: Cannot read property 'then' of undefined at Object...
  • simchajra
  • Newbie
  • 906 Views
  • 2 replies
  • 0 likes
  • 906 Views
  • 2 replies
  • 0 likes

Solved!! Volvo Sensus Connected Touch with family premium account

I have a Volvo Sensus Connected Touch device and now with Spotify family premium account I get an error message that I do not have required premium account. Is there any other way to get the account work than change back to normal premium account?

  • Casual Listener
  • I have a Volvo Sensus Connected Touch device and now with Spotify family premium account I get an error message that I do not have required premium account. Is there any other way to get the account ...
  • Eo40
  • Casual Listener
  • 2460 Views
  • 2 replies
  • 2 likes
  • 2460 Views
  • 2 replies
  • 2 likes

Spotify on Google Home in South Africa

I recently bought a Google Home overseas and brought it back to South Africa, where it is not supported. I can use Google Play Music with it by setting it as the default player but even though I can connect Spotify to the Home app, I cannot make it t...

  • Newbie
  • I recently bought a Google Home overseas and brought it back to South Africa, where it is not supported. I can use Google Play Music with it by setting it as the default player but even though I can ...
  • 1005 Views
  • 0 replies
  • 4 likes
  • Other
  • 1005 Views
  • 0 replies
  • 4 likes