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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 1990 Views
  • 19 replies
  • 6 likes
  • Other
  • 1990 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17724 Views
  • 8 replies
  • 2 likes
  • Other
  • 17724 Views
  • 8 replies
  • 2 likes

Superuser Contribution Not selected music starts

While I am listening to my playlist, a song I did not select, starts. It is always the same song. This thing happens always after some minutes my playlist plays. Why? How can I stop this?

  • Newbie
  • While I am listening to my playlist, a song I did not select, starts. It is always the same song. This thing happens always after some minutes my playlist plays. Why? How can I stop this?
  • Aimee_T
  • Roadie
  • 426 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 426 Views
  • 1 replies
  • 0 likes

Unwanted Chromecast (hacker?)

I'm trying to listen to my music but my phone is saying that another device is currently connected to my account and it is listed as "Web Player (chrome)" and they keep playing their weird Spanish music and interrupting mine. So then I think someone ...

  • Newbie
  • I'm trying to listen to my music but my phone is saying that another device is currently connected to my account and it is listed as "Web Player (chrome)" and they keep playing their weird Spanish mu...
  • Sebasty
  • Community Legend
  • 1361 Views
  • 2 replies
  • 5 likes
  • 1361 Views
  • 2 replies
  • 5 likes

A song disappeared overnight

Hello,I had a song in my Discover Weekley playlist that I liked. Saved it to one of my own playlists. Today it was gone from both Discover Weekley and my personal playlist. Any suggestions?Thanks,Martin

  • Newbie
  • Hello, I had a song in my Discover Weekley playlist that I liked. Saved it to one of my own playlists. Today it was gone from both Discover Weekley and my personal playlist. Any suggestions? Thanks...
  • Sebasty
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 418 Views
  • 1 replies
  • 0 likes

BMW ConnectedDrive - will not stop shuffling?

Hi guys,My Android phone is connected to my car and streaming Spotify (premuim) as a connected app.It seems like it won't stop shuffling- no matter what I do. I tried disabling on the app, on the car, on both, one enabled and one disabled, so on. Thi...

  • Newbie
  • Hi guys, My Android phone is connected to my car and streaming Spotify (premuim) as a connected app. It seems like it won't stop shuffling- no matter what I do. I tried disabling on the app, on the...
  • JEDEMO
  • Newbie
  • 609 Views
  • 1 replies
  • 1 likes
  • 609 Views
  • 1 replies
  • 1 likes

pay with ps+

is it possible to pay with psn+ account the spotify premium subscription ?

  • Newbie
  • is it possible to pay with psn+ account the spotify premium subscription ?
  • 406 Views
  • 0 replies
  • 0 likes
  • PlayStation
  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Web Player Issue

Hi folks. We're aware that Web Player doesn't currently work for everyone. We're investigating and will let you know when there's an update.

  • Spotify Legend
  • Hi folks. We're aware that Web Player doesn't currently work for everyone.   We're investigating and will let you know when there's an update.
  • ro37
  • Newbie
  • 56020 Views
  • 293 replies
  • 15 likes
  • Web Player
  • 56020 Views
  • 293 replies
  • 15 likes

Can't unblock application

Hey A while ago I was going through apps, that have access to my spotify, and decided to remove one of those. Now I can't give access to this application again Is there a way to unblock an app?

  • Newbie
  • Hey   A while ago I was going through apps, that have access to my spotify, and decided to remove one of those. Now I can't give access to this application again 😕   Is there a way to ...
  • Maxim
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Other
  • 449 Views
  • 1 replies
  • 0 likes

Unable to add song to a collaborative playlist using WebPlayer

Using Webplayer on Windows 10, Google Chrome.It took about 3 months for the webplayer for open.spotify to actually play music for me but that's a different saga. When using open.spotify Webplayer, I am unable to add songs to collaborative playlists w...

  • Casual Listener
  • Using Webplayer on Windows 10, Google Chrome. It took about 3 months for the webplayer for open.spotify to actually play music for me but that's a different saga.   When using open.spotify ...
  • russkinz
  • Newbie
  • 1774 Views
  • 1 replies
  • 2 likes
  • Web Player
  • 1774 Views
  • 1 replies
  • 2 likes

Solved!! Ancha es Castilla, by Mago de Oz, still broken after 2 years

Hi. This is the third time I ask you to fix Ancha es Castilla, by Mago de Oz. spotify:album:1Da87nj7hlkdRAh9Zf5jp7 The song keeps "jumping" like it was a scrached cd. First time, almost 2 years ago, you told me that you were working on it. Thanks

  • Newbie
  • Hi.   This is the third time I ask you to fix Ancha es Castilla, by Mago de Oz. spotify:album:1Da87nj7hlkdRAh9Zf5jp7   The song keeps "jumping" like it was a scrached cd.   ...
  • traro
  • Casual Listener
  • 1076 Views
  • 3 replies
  • 0 likes
  • music
  • 1076 Views
  • 3 replies
  • 0 likes

Solved!! Spotify on Denon device not working anymoe

Hello, My spotify doesn't work anymore with my Denon AVR X2000 since yesterday although it used to work for years before. What did it change by spotify? What should I do?Thank you for your helpJack

  • Newbie
  • Hello,   My spotify doesn't work anymore with my Denon AVR X2000 since yesterday although it used to work for years before.  What did it change by spotify?  What should I do? Thank ...
  • Arndrell
  • Casual Listener
  • 12549 Views
  • 9 replies
  • 1 likes
  • Denon
  • 12549 Views
  • 9 replies
  • 1 likes

Discover Weekly didn't update

Hey, my Discover Weekly playlist is usually updated every monday night. But now it's Monday 17:00 and it's still the playlist from last week.Could some Spotify mod update the playlist for me? Thank you very much Adrian

  • Casual Listener
  • Hey,   my Discover Weekly playlist is usually updated every monday night. But now it's Monday 17:00 and it's still the playlist from last week. Could some Spotify mod update the playlist for ...
  • Sebasty
  • Community Legend
  • 741 Views
  • 1 replies
  • 1 likes
  • Other
  • 741 Views
  • 1 replies
  • 1 likes

Web player playing one song then freezing

I'll start a playlist playing in the web player, it will play the one song I click on and then not play any more songs. The timer will be messed up when the song finishes (e.g. read 4:37 out of 3:52, or 3:22 out of 3:54). Opening spotify on my phone ...

  • Casual Listener
  • I'll start a playlist playing in the web player, it will play the one song I click on and then not play any more songs. The timer will be messed up when the song finishes (e.g. read 4:37 out of 3:52,...
  • berne1007
  • Regular
  • 1425 Views
  • 5 replies
  • 2 likes
  • 1425 Views
  • 5 replies
  • 2 likes

Superuser Contribution [Windows] Missing Track Length in Discover Weekly playlist

Hi folks, I know there are other topics about that issue, but since there is no activity anymore I wanted to bring it up again. I am missing the track length column in my discover weekly playlist. I tried all tipps already (reinstalling, cleaning app...

  • Casual Listener
  • Hi folks,   I know there are other topics about that issue, but since there is no activity anymore I wanted to bring it up again.   I am missing the track length column in my discover w...
  • Alfredo
  • Roadie
  • 873 Views
  • 5 replies
  • 3 likes
  • 873 Views
  • 5 replies
  • 3 likes

My Web Player Won't Load

When I go into spotify everything loads fine and I can log in. Once I log in though the screen for the web player is just black. I tried refreshing the page multiple times and restarting my computer, but it just shows up with a black screen.

  • Newbie
  • When I go into spotify everything loads fine and I can log in. Once I log in though the screen for the web player is just black. I tried refreshing the page multiple times and restarting my computer,...
  • Ruxel
  • Regular
  • 2669 Views
  • 20 replies
  • 1 likes
  • 2669 Views
  • 20 replies
  • 1 likes

Solved!! Web Player Not Working

behind corporate firewall. original link didn't work. beta link did. now beta link doesn't work either. anyone else having troubles?

  • Music Fan
  • behind corporate firewall.    original link didn't work.    beta link did.    now beta link doesn't work either.    anyone else having troubles?
  • veronmortos
  • Newbie
  • 173319 Views
  • 79 replies
  • 2 likes
  • Beta
    player
    Premium
    Web Player
  • 173319 Views
  • 79 replies
  • 2 likes

No sound playing every other track

This is really frustrating but I am currently on a premium account and have had no problems until last week when every other song would play but no sound would come out. Nothing wrong with the volume levels, plays the first track perfectly. Any ideas...

  • Casual Listener
  • This is really frustrating but I am currently on a premium account and have had no problems until last week when every other song would play but no sound would come out. Nothing wrong with the volume...
  • Lady_Chilli
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Spotify Web Player does not work

There is a major problem with the web player at the moment. To put it simply - it will not work.I open up Spotify and get either the 'connecting to Spotify' message or the 'missing adobe flash' message (despite being built-in to Chrome). Whichever me...

  • Regular
  • There is a major problem with the web player at the moment. To put it simply - it will not work. I open up Spotify and get either the 'connecting to Spotify' message or the 'missing adobe flash' mes...
  • testjackys
  • Newbie
  • 2089 Views
  • 12 replies
  • 1 likes
  • Web Player
  • 2089 Views
  • 12 replies
  • 1 likes

My song was delated from a spotify curated playlist!

hi! i'm an artist on spotify and i was on my dashboard that one of my songs had been placed on a Spootfy curated playlist and had a few listeners already , then i went and check it but my song was not there , it was delated.can somebody tell my why??

  • Newbie
  • hi! i'm an artist on spotify and i was on my dashboard that one of my songs had been placed on a Spootfy curated playlist and had a few listeners already , then i went and check it but my song was no...
  • Maxim
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • music
  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Spotify web player not works on Chrome Web Browser

Hi, From severals days i can not lisen music on Chrome Web Browser. When I will play some song happen anything. This is the version of Chrome Version 66.0.3359.117 (Officiell version) (64 bitar) Thanks,

  • Casual Listener
  • Hi,  From severals days i can not lisen music on Chrome Web Browser.  When I will play some song happen anything.    This is the version of Chrome  Version 66.0.3359.117 ...
  • avdarie
  • Casual Listener
  • 5249 Views
  • 3 replies
  • 2 likes
  • Other
  • 5249 Views
  • 3 replies
  • 2 likes

Payment Failure

I have attempted on numerouls occasions to pay my spotify account but each time I receive a "payment failure notice." I have tried different credit cards but each says payment failure. I implemented al the troupbleshooting tips to no avail. Has anyon...

  • Newbie
  • I have attempted on numerouls occasions to pay my spotify account but each time I receive a "payment failure notice."   I have tried different credit cards but each says payment failure.&nb...
  • 502 Views
  • 0 replies
  • 0 likes
  • music
  • 502 Views
  • 0 replies
  • 0 likes