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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

60775 Views

7 replies

4 likes

  • 60775 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38419 Views

215 replies

19 likes

Other
  • 38419 Views
  • 215 replies
  • 19 likes

Solved!!Superuser Contribution Mauvaise identification d'un fichier local

Bonjour, Je rencontre un souci sur plusieurs titres issus de fichiers locaux.Spotify ne change pas l'audio du fichier local mais change son titre et son artiste.Par exemple la chanson "I'm waiting" de la chanteuse "Medina" est identifiée comme étant ...

Regular

Bonjour,   Je rencontre un souci sur plusieurs titres issus de fichiers locaux. Spotify ne change pas l'audio du fichier local mais change son titre et son artiste. Par exemple la chanson "I...

Alfredo

Roadie

1196 Views

3 replies

0 likes

Music
  • 1196 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ma playlist publique ne contient pas tous les titres chez un abonné.

Bonjour,Un ami est abonné à une de mes playlist publique contenant 670 titres. Il voit dans la sélection des playlist le bon nombre de titres, mais la playlist ne contient qu'une centaine de titres chez lui. Les playlist publiques sont elles limitées...

Regular

  Bonjour, Un ami est abonné à une de mes playlist publique contenant 670 titres. Il voit dans la sélection des playlist le bon nombre de titres, mais la playlist ne contient qu'une centaine...

Alfredo

Roadie

1109 Views

5 replies

0 likes

Music
  • 1109 Views
  • 5 replies
  • 0 likes

Missing most Denon HEOS devices on my network

I began with 1 Denon HEOS speaker - and everthing worked fine...I was always able to connect from Spotify on computer,android and iphone. I have slowly got more and more HEOS speakers (think I have 10 now) and now it works teriberly. Right now I am o...

Newbie

I began with 1 Denon HEOS speaker - and everthing worked fine...I was always able to connect from Spotify on computer,android and iphone.   I have slowly got more and more HEOS speakers (think...

1406 Views

0 replies

2 likes

  • 1406 Views
  • 0 replies
  • 2 likes

Superuser Contribution App crashes on startup with Philips 7000 series

PlanPremiumCountryGermanyDevicePhilips TV 7000 series 55PUS7101/12Operating SystemPhilips with Android TV (latest version) included. My Question or IssueWhen I listen to Spotify via the above setup, turn of the TV and turn it on again at later point ...

Casual Listener

Plan Premium Country Germany Device Philips TV 7000 series 55PUS7101/12 Operating System Philips with Android TV (latest version) included.  My Question or Issue When I listen to Spotif...

Peter

Spotify Legend

1907 Views

3 replies

0 likes

Philips
  • 1907 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Chariots of fire"

PlanPremiumCountryBODeviceAndroid, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueGuys, I was looking for the album Vangelis: Chariots of fire through Spotify with no success, but I actually found it through Google: https://open.spoti...

Casual Listener

  Plan Premium Country BO Device Android, PC Operating System Android Oreo, Windows 10   My Question or Issue Guys, I was looking for the album Vangelis: Chariots of fire th...

Alfredo

Roadie

1146 Views

3 replies

0 likes

Music
  • 1146 Views
  • 3 replies
  • 0 likes

FireTV Stick - no control board with some followed playlists

PlanFree accountCountryGermanyDeviceAmazon FireTV StickOperating SystemFire OS 5.2.6.3 (606753920) My Question or IssueI have a free account, like I said earlier.So I follow some playlists I like and now I have a serious question.With some playlists,...

Casual Listener

Plan Free account Country Germany Device Amazon FireTV Stick Operating System Fire OS 5.2.6.3 (606753920)   My Question or Issue I have a free account, like I said earlier. So I follo...

Chloe_Allan1

Newbie

601 Views

1 replies

0 likes

Other
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Don't play this artist" in Daily Mix not working

I am on a premium plan using one of the Daily Mix playlists and wanted to stop a song from being played again on that playlist, and noticed that I can instead just "ban" the artist altogether from it, but after doing so, I still get songs from that a...

Newbie

I am on a premium plan using one of the Daily Mix playlists and wanted to stop a song from being played again on that playlist, and noticed that I can instead just "ban" the artist altogether from it...

SergioDavid

Roadie

1713 Views

1 replies

3 likes

Music
Other
WD
  • 1713 Views
  • 1 replies
  • 3 likes

Superuser Contribution LG TV Sort Songs

PlanPremiumCountry USADeviceLG TV My Question or Issue:First of all, thank you so much for adding the Spotify app back to the LG tvs!! We're very happy about this. My question is, is there a way to put the most recently added songs to the beginning o...

Regular

Plan Premium Country  USA Device LG TV     My Question or Issue: First of all, thank you so much for adding the Spotify app back to the LG tvs!! We're very happy about this....

Marte911

Visitor

5686 Views

7 replies

1 likes

Other
  • 5686 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playlist link

Hi, I have been trying to enter the url for my playlist on exchange and it keeps saying enter a valid url, and I have tried this on 3 devices. Thanks

Casual Listener

Hi, I have been trying to enter the url for my playlist on exchange and it keeps saying enter a valid url, and I have tried this on 3 devices.    Thanks    

JulianA_Bogota

Roadie

40983 Views

1 replies

1 likes

Music
  • 40983 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist's follower doesnt see all tracks on public playlist.

Hi community!A friend follows one of my playlists which contain 670 tracks. But on his device he can't see them all. Even if on the playlist selection page he can see the real amount of tracks on it. I'm on android. And he's on iPhone. Thanks for you...

Regular

Hi community! A friend follows one of my playlists which contain 670 tracks. But on his device he can't see them all. Even if on the playlist selection page he can see the real amount of tracks on i...

Aimee_T

Roadie

620 Views

1 replies

0 likes

Samsung
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung TV App - No artist page?

Guys, please don't tell me you broke yet another thing you didn't have to, please. Where are the artists on my TV app? I search for an artist and I only get playlists and songs. There is no "go to artist page" on the song playing. "My Library" only c...

Visitor

  Guys, please don't tell me you broke yet another thing you didn't have to, please. Where are the artists on my TV app? I search for an artist and I only get playlists and songs. There is no "...

SergioDavid

Roadie

1183 Views

1 replies

2 likes

Samsung
  • 1183 Views
  • 1 replies
  • 2 likes

Superuser Contribution One specific song has become unavailable (Only the explicit version)

PlanFamily Plan PremiumCountry CanadaDeviceWindows PC / iPhone 6 / LG G5Operating SystemWindows 10 / iOS 11.2.6 / Android 7.0My Question or Issue One specific song on my Spotify account has become unavailable for seemingly no reason. Only the explici...

Casual Listener

Plan Family Plan Premium Country  Canada Device Windows PC  / iPhone 6 / LG G5 Operating System Windows 10 / iOS 11.2.6 / Android 7.0 My Question or Issue  One specific song o...

Richardvxa

Casual Listener

723 Views

2 replies

0 likes

Music
Other
  • 723 Views
  • 2 replies
  • 0 likes

search not working for chomebook

PlanFreeCountry EnglandDevice(Chromebook ASUS C301) My Question or IssueAs I start typing to search for anything on your app, the screen just goes completely black and it crashes. This happens both on the app and on webplayer. If I don't type anythin...

Newbie

  Plan Free Country  England Device (Chromebook ASUS C301)   My Question or Issue As I start typing to search for anything on your app, the screen just goes completely black a...

Loxer

Community Legend

618 Views

1 replies

0 likes

Other
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini skipping constantly

PlanPremiumCountry DeviceGalaxy S7Operating System Android Oreo My Question or Issue I have Spotify premium and, over the last few days I have had problems with the songs skipping randomly in the middle or moving on to the next track halfway through ...

Casual Listener

Plan Premium Country   Device Galaxy S7 Operating System  Android Oreo   My Question or Issue  I have Spotify premium and, over the last few days I have had proble...

Alfredo

Roadie

4737 Views

1 replies

2 likes

Other
  • 4737 Views
  • 1 replies
  • 2 likes

Spotify Searches only for Local Files

Whenever I search for a song, it only searches for those in my local files, not on Spotify. It has just occurred today and I have no idea how to fix it.I do not have a Local File Song started or with 0, so it results in this.However, If I put a song ...

Newbie

Whenever I search for a song, it only searches for those in my local files, not on Spotify. It has just occurred today and I have no idea how to fix it. I do not have a Local File Song started or wi...

toffato

Newbie

1560 Views

1 replies

5 likes

Other
  • 1560 Views
  • 1 replies
  • 5 likes

Superuser Contribution 1500 playlists borradas, cartel de error al intentar recuperarlas

PlanPremiumCountryArgentina Hola...! Me pongo en contacto con ustedes porque debido a un error en la plataforma Soundiiz se borraron mis más de 1500 playlists (que a su vez estaban en carpetas) de spotify El 20/07/18.Ya me puse en contacto con ellos ...

Casual Listener

  Plan Premium Country Argentina      Hola...! Me pongo en contacto con ustedes porque debido a un error en la plataforma Soundiiz se borraron mis más de 1500 playlists (qu...

Alfredo

Roadie

866 Views

3 replies

0 likes

Other
  • 866 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Daily mixes] se mantienen iguales todos los días

PlanPremiumCountry Costa RicaDeviceHuawei y5 2017Operating SystemAndroid 6 My Question or IssueSin importar a cuántas nuevas canciones agregue a mis favoritas o a cuántos nuevos artistas siga, los "daily mixes" continúan iguales a cuando instalé la a...

Newbie

Plan Premium Country  Costa Rica Device Huawei y5 2017 Operating System Android 6   My Question or Issue Sin importar a cuántas nuevas canciones agregue a mis favoritas o a cuánto...

Alfredo

Roadie

670 Views

1 replies

0 likes

Music
Other
  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume normalization via Chromecast?

PlanPremiumCountry GermanyDeviceSamsung Galaxy, Pioneer N-50AEOperating SystemAndroid My Question or IssueHello,I upgraded my Pioneer N-50 Networkplayer to a N-50AE because of the built-in Spotify client (streaming via BubbleUPnP was not working very...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy, Pioneer N-50AE Operating System Android   My Question or Issue Hello, I upgraded my Pioneer N-50 Networkplayer to a N-50AE be...

SergioDavid

Roadie

1241 Views

1 replies

1 likes

Connect
Other
  • 1241 Views
  • 1 replies
  • 1 likes

Superuser Contribution Afternoon acoustic album cover

None of the below information is required. However, the more u provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(Z Moto play)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Who is the gal...

Newbie

None of the below information is required. However, the more u provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (Z Moto play) Operating System (iO...

SergioDavid

Roadie

914 Views

1 replies

0 likes

Music
  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app and phone app not connecting to Facebook/cant add friends

PlanPremiumCountryUSA DeviceIphone 7+, DesktopOperating SystemWindows 10 My Question or Issue I'm trying to connect my account to facebook, however the link from the desktop player to "Find Friends" and connec to facebook isn't working. I've tried to...

Newbie

Plan Premium Country USA   Device Iphone 7+, Desktop Operating System Windows 10   My Question or Issue  I'm trying to connect my account to facebook, however the link from ...

SergioDavid

Roadie

676 Views

1 replies

0 likes

Connect
Music
Other
  • 676 Views
  • 1 replies
  • 0 likes