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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 619 Views
  • 4 replies
  • 2 likes
  • Other
  • 619 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17217 Views
  • 8 replies
  • 1 likes
  • Other
  • 17217 Views
  • 8 replies
  • 1 likes

[Amazon Echo] and Classical Music

This should be a simple request. "Alexa, play classical music".Despite being able to confirm 100% word recognition, here are my results:"Playing Rock classics""Playing Reggaeton classics""Playing Reggae classics""Playing Jazz classics"But get this"Al...

  • Casual Listener
  • This should be a simple request. "Alexa, play classical music". Despite being able to confirm 100% word recognition, here are my results: "Playing Rock classics" "Playing Reggaeton classics" "Pla...
  • 648 Views
  • 0 replies
  • 1 likes
  • Other
  • 648 Views
  • 0 replies
  • 1 likes

Superuser Contribution Community Rank Private Messages

Hey folks, Some of you have noticed recently that you’ve received a private message explaining that you’ve achieved a new Community rank. What do they look like? What do they contain? ... followed by your new rank. Rest assured this isn’t a spam mess...

Screen Shot 2018-03-14 at 14.36.59.png Screen Shot 2018-03-14 at 14.37.14.png
  • Spotify
  • Spotify
  • Hey folks,   Some of you have noticed recently that you’ve received a private message explaining that you’ve achieved a new Community rank.   What do they look like?   ...
  • 3580 Views
  • 0 replies
  • 6 likes
  • Other
  • 3580 Views
  • 0 replies
  • 6 likes

Solved!! Ford Sync 3

Have Spotify stopped supporting Ford Sync 3, and , if so, is this permanent or will it be back soon?

  • Casual Listener
  • Have Spotify stopped supporting Ford Sync 3, and , if so, is this permanent or will it be back soon?
  • Andehh
  • Music Fan
  • 89690 Views
  • 16 replies
  • 1 likes
  • 89690 Views
  • 16 replies
  • 1 likes

SONOS Spotify Music Service Not Available

Spotify was launched in South Africa on this week but is not available to add as a music service in my sonos ios app. Anyone from spotify listening?

  • Newbie
  • Spotify was launched in South Africa on this week but is not available to add as a music service in my sonos ios app. Anyone from spotify listening?
  • Hermanp
  • Newbie
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Firefox error

No, I'm not having a DRM issue.I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio or video on this page. Please try again later."This is...

  • Casual Listener
  • No, I'm not having a DRM issue. I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio...
  • flodas
  • Casual Listener
  • 10354 Views
  • 5 replies
  • 0 likes
  • 10354 Views
  • 5 replies
  • 0 likes

Is it possible to transfer playlists to a new account and keep the date added for each song?

I've been using my dad's old spotify account that's attached to his facebook for years now. I've decided it's finally time to switch accounts, but I'm too attached to the fact that all my playlists say when I added each song to just make copies. Even...

  • Newbie
  • I've been using my dad's old spotify account that's attached to his facebook for years now. I've decided it's finally time to switch accounts, but I'm too attached to the fact that all my playlists s...
  • Isaac244
  • Newbie
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Onkyo NR818 connect

Good morning,I have an onkyo tx-nr818 and it is impossible to connect with spotify, I have the premium account and I can not connect with the correct login data.I found that compatibility with some onkyo products has been removed but not with this mo...

  • Casual Listener
  • Good morning, I have an onkyo tx-nr818 and it is impossible to connect with spotify, I have the premium account and I can not connect with the correct login data. I found that compatibility with ...
  • djordand
  • Casual Listener
  • 1330 Views
  • 2 replies
  • 1 likes
  • Connect
    music
    Onkyo
  • 1330 Views
  • 2 replies
  • 1 likes

Spotify Xbox One Problems

ok so ive premium account which i purchased to use with my xbox one. however ive noticed recently im unable to use the search feature? ive deleted and reinstalled the app but the search feature simply doesnt work? cant search for an artist? cant sear...

  • Newbie
  • ok so ive premium account which i purchased to use with my xbox one.  however ive noticed recently im unable to use the search feature? ive deleted and reinstalled the app but the search feature...
  • stratosnn
  • Composer
  • 1512 Views
  • 1 replies
  • 0 likes
  • 1512 Views
  • 1 replies
  • 0 likes

Embedded Music only Plays for 30 seconds (and opens spotify player)

I embedded a track on my website, but when I click the play button it only plays a sample, even though I have the Spotify app. Also, on my phone when I tap the play button on the website it opens the app. I want the full song to play on the website a...

  • Newbie
  • I embedded a track on my website, but when I click the play button it only plays a sample, even though I have the Spotify app. Also, on my phone when I tap the play button on the website it open...
  • 981 Views
  • 0 replies
  • 1 likes
  • Other
  • 981 Views
  • 0 replies
  • 1 likes

Solved!! No sound on web player

With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (c) the volume control in Windows is up (d) I can ge...

  • Casual Listener
  • With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (...
  • fbloginnoname
  • Casual Listener
  • 64930 Views
  • 12 replies
  • 7 likes
  • 64930 Views
  • 12 replies
  • 7 likes

Solved!! Playstation 4 and PS Music support in Romania?

Hello, thank you for making spotify available in Romania, i am thinking about switching over from Google Play Music.Today, i noticed that Spotify and PlayStation Music are not available in Romania.My question is: Will it be available and it is a matt...

  • Regular
  • Hello, thank you for making spotify available in Romania, i am thinking about switching over from Google Play Music. Today, i noticed that Spotify and PlayStation Music are not available in Rom...
  • codyjayro
  • Regular
  • 979 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 979 Views
  • 2 replies
  • 0 likes

CAM presale code for Portland?????

Help.....I listen to CAM all the time....she is coming to Portland in April and it says the presale is today....use the SPOTIFY presale code???? How do I get one????

  • Newbie
  • Help.....I listen to CAM all the time....she is coming to Portland in April and it says the presale is today....use the SPOTIFY presale code????  How do I get one????  
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

504 Gateway Time-out on the iframe

I have a music blog and I usually features the record from Spotify with the usually embedded code but now, this happenshttps://prnt.sc/iqp2ueWhen I post it in my editor or the post it's all good https://prnt.sc/iqp3ya

  • Casual Listener
  • I have a music blog and I usually features the record from Spotify with the usually embedded code but now, this happens https://prnt.sc/iqp2ue When I post it in my editor  or the post it's all...
  • NicoCaldo
  • Casual Listener
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Pitching for Video Series

Is there anybody out in Spotifyland with contacts regarding pitching ideas for the Video Series? Somebody in development, maybe?

  • Newbie
  • Is there anybody out in Spotifyland with contacts regarding pitching ideas for the Video Series? Somebody in development, maybe? 
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Cannot connect to Spotify from Savant app

I use an app called Savant to manage our music, DirecTV and AppleTV. Unfortnately, I can connect to Sirius via the Savant music app, but cannot connect to Spotify via Savant. Anyone else have this problem?

  • Newbie
  • I use an app called Savant to manage our music, DirecTV and AppleTV. Unfortnately, I can connect to Sirius via the Savant music app, but cannot connect to Spotify via Savant. Anyone else have this pr...
  • Danamatt
  • Casual Listener
  • 11397 Views
  • 6 replies
  • 6 likes
  • 11397 Views
  • 6 replies
  • 6 likes

Lots of 404s when accessing website from Israel

It seems you have a redirect in place, that adds "/il" to all the links when browsing from Israel. I assume this is to provide more localized content.However be aware that within 5 minutes of browsing the website, I've encountered several 404 errors....

  • Casual Listener
  • It seems you have a redirect in place, that adds "/il" to all the links when browsing from Israel. I assume this is to provide more localized content. However be aware that within 5 minutes of brows...
  • nasht00
  • Casual Listener
  • 476 Views
  • 1 replies
  • 0 likes
  • Other
  • 476 Views
  • 1 replies
  • 0 likes

problem with web player

Hi, since yesterday spotify web player started skipping songs continuosly without playing them. It's fine in my phone app and desktop app but web player isn't working.

  • Casual Listener
  • Hi, since yesterday spotify web player started skipping songs continuosly without playing them. It's fine in my phone app and desktop app but web player isn't working. 
  • Lisanne27
  • Casual Listener
  • 1473 Views
  • 7 replies
  • 2 likes
  • 1473 Views
  • 7 replies
  • 2 likes

Problem linking to PS4

Hi, I wanted to link my Spotify account to my PS4 but because I already linked it to an account in the past I can't. The problem is, that I don't have access to that first account that was linked so I can't unlink it. I would like to be able to do it...

  • Newbie
  • Hi, I wanted to link my Spotify account to my PS4 but because I already linked it to an account in the past I can't. The problem is, that I don't have access to that first account that was linked so ...
  • phan_times
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • music
    Other
    PlayStation
    Sony
  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Sony Bravia HELP

Just Bought a new TV with Smart TV. Bought a Sony Bravia with that function. Main reason was to stream my spotify music to my tv. Now i see that Sony smart tv doesn't support Spotify. Now i'm very disappointed in my choise for sony. How can i stream ...

  • Newbie
  • Just Bought a new TV with Smart TV. Bought a Sony Bravia with that function. Main reason was to stream my spotify music to my tv. Now i see that Sony smart tv doesn't support Spotify. Now i'm very di...
  • Bornejason
  • Newbie
  • 217901 Views
  • 20 replies
  • 9 likes
  • 217901 Views
  • 20 replies
  • 9 likes