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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

68264 Views

8 replies

4 likes

  • 68264 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39913 Views

224 replies

21 likes

Other
  • 39913 Views
  • 224 replies
  • 21 likes

Solved!! How to create an new idea?

I can't find how to create a new idea not by any stretching of my imagination. I miss a button like "Create Idea". Thanks

Regular

I can't find how to create a new idea not by any stretching of my imagination. I miss a button like "Create Idea". Thanks

RuneShiStorm

Casual Listener

3305 Views

3 replies

4 likes

Social & Random
  • 3305 Views
  • 3 replies
  • 4 likes

Share an old song

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy J7Operating SystemAndroid My Question Recently, I added an old song which is unavailable in Spotify through my Local Files. However, I just able to play the song thru my desktop but unable to play throug...

Newbie

Plan Premium Country Malaysia Device Samsung Galaxy J7 Operating System Android   My Question  Recently, I added an old song which is unavailable in Spotify through my Local ...

676 Views

0 replies

0 likes

Connect
Music
  • 676 Views
  • 0 replies
  • 0 likes

Unable to unlink my account from Playstation

I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the message I get. PlanPremiumCountry United StatesDevicePS4...

Casual Listener

I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the messa...

Nico

Community Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Lack of documentation and transparency...

PlanPremiumCountry BrasilDeviceMoto Z, WindowsOperating SystemAndroid Oreo, Windows 10 My Question or Issue The function "shuffle" is a joke, it doesn't work the songs always come in same sequence, independent of the device/OS. HOW DOES IT WORK?Integ...

Newbie

Plan Premium Country  Brasil Device Moto Z, Windows Operating System Android Oreo, Windows 10   My Question or Issue  The function "shuffle" is a joke, it doesn't work the s...

Trap380

Regular

3356 Views

1 replies

1 likes

  • 3356 Views
  • 1 replies
  • 1 likes

[Google Home] Spotify not playing correct songs when asked by Google Home

Plan PremiumCountry GermanyDevice Google Home MiniOperating System N/A My Question or Issue Spotify is set as default player on my GH Minis and when I ask it to play a song with specific album and artist name (in this case a rather specific German ki...

Casual Listener

Plan Premium Country Germany Device Google Home Mini Operating System N/A   My Question or Issue  Spotify is set as default player on my GH Minis and when I ask it to play a song with...

656 Views

0 replies

0 likes

Other
  • 656 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't stay logged in on Chrome?

PlanFreeCountry USADeviceLenovo ideapad LaptopOperating SystemWindows 10 My Question or Issue I used to be able to stay logged in when logging in with Facebook, but now I can't. Whenever I close chrome, I have to log in to the webplayer again the nex...

Newbie

Plan Free Country  USA Device Lenovo ideapad Laptop Operating System Windows 10   My Question or Issue  I used to be able to stay logged in when logging in with Facebook, but...

Guido

Spotify Legend

1830 Views

3 replies

0 likes

Other
  • 1830 Views
  • 3 replies
  • 0 likes

Song Not Playing

PlanPremiumCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue I have the single "Yay Yay" by ScHoolboy Q saved on my Spotify but when I try to play it, a blue message at the top comes up and says "This song is not available....

Casual Listener

Plan Premium Country  United States Device PC Operating System Windows 10   My Question or Issue  I have the single "Yay Yay" by ScHoolboy Q saved on my Spotify but when I tr...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Spotlight-Kontra K feat. Skepsis__only an unboxing

PlanFree/PremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Instead of the song, only an unboxing is playing

Newbie

Plan Free/Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  Instead of the song, only an unboxing is playing

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Search box Problem

First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Music

Visitor

First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Music

319 Views

0 replies

0 likes

Music
  • 319 Views
  • 0 replies
  • 0 likes

Chromecast interrupting webplayer/changing songs

PlanFree/PremiumCountry Deviceiphone 8, PC, Sonos.Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I have a playlist or song going, every now and then (moreso recently) the music will stop abruptly and change to somet...

Newbie

Plan Free/Premium Country   Device iphone 8, PC, Sonos. Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When I have a playlist or song g...

user-removed

Not applicable

807 Views

1 replies

1 likes

Other
  • 807 Views
  • 1 replies
  • 1 likes

Amazon Echo can no longer find any artist on Spotify as of today

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

dbfried

Newbie

1139 Views

2 replies

0 likes

  • 1139 Views
  • 2 replies
  • 0 likes

Nickname problem

First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Second problem, some songs in my music playlists i add are seeming "in 4 years" or "in 3 years".

Visitor

First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Second problem, some songs in my music playlists i add are seeming "in 4 years" or "in...

459 Views

0 replies

0 likes

Music
  • 459 Views
  • 0 replies
  • 0 likes

Solved!! How to ask for song fix

All the songs in the album below are corrupted. It's like have many "cuts" in the songs.spotify:album:5So6DzD7VZnDihxtwsyx7h This song is an example of that:spotify:track:1v1LzOZ0xAA3IS5CVAvAZV Please, how should I ask for fix? Who can help-me?

Casual Listener

All the songs in the album below are corrupted. It's like have many "cuts" in the songs. spotify:album:5So6DzD7VZnDihxtwsyx7h   This song is an example of that: spotify:track:1v1LzOZ0xAA3IS5...

Sebasty

Community Legend

681 Views

1 replies

0 likes

Other
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Various Issues

PlanPremium CountryU.S. DeviceVarious devices running different browsers including fresh installs Operating SystemHave tested this on ChromeOS, Windows 10 (1803), Mac OS 10.13 What I have already tried-Tried clearing cookies, cache, etc-Spotify is al...

Visitor

Plan Premium   Country U.S.   Device Various devices running different browsers including fresh installs   Operating System Have tested this on ChromeOS, Windows 10 (1803), M...

Jemi

Spotify Legend

553 Views

1 replies

0 likes

Other
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing all songs from my Spotigy playlist

PlanPremium Operating SystemWindows 10, Android (both different devices) My Question or IssueHello,I have an problem with my playlist named games2.0 (the first one had the same problem so I recreated it to see if that worked but no). I have from a fe...

Newbie

Plan Premium   Operating System Windows 10, Android (both different devices)  My Question or Issue Hello, I have an problem with my playlist named games2.0 (the first one had the sam...

Jemi

Spotify Legend

1329 Views

1 replies

0 likes

Music
  • 1329 Views
  • 1 replies
  • 0 likes

I can't add an album to the queue on Windows 10 - Web Player

Hi! I'm unable to add a whole album to my queue on Web Player. I'm operating Windows 10. Is this a bug? Thanks!

Newbie

Hi! I'm unable to add a whole album to my queue on Web Player. I'm operating Windows 10. Is this a bug? Thanks!

IguanaSetup

Community Legend

735 Views

1 replies

0 likes

Web Player
  • 735 Views
  • 1 replies
  • 0 likes

I dont wanna see country content

Im living in turkey but I dont listen turkish songs and I dont want too but they are everywhere.So...How can remove all of them?I dont wanna any content about turkish music.

Casual Listener

Im living in turkey but I dont listen turkish songs and I dont want too but they are everywhere.So...How can remove all of them?I dont wanna any content about turkish music.

Melzarp

Casual Listener

482 Views

1 replies

1 likes

  • 482 Views
  • 1 replies
  • 1 likes

Superuser Contribution Support for Samsung gear fit2 (Israel)?

Hi, I have recently purchased a Samsung gear fit2 pro Smart Watch, with the promise that it enables Spotify. However, the Spotify app isn't available for installation in my Samsung "Smart Gear" app store. Any idea why?* I am a premium Spotify user.* ...

Newbie

Hi, I have recently purchased a Samsung gear fit2 pro Smart Watch, with the promise that it enables Spotify. However, the Spotify app isn't available for installation  in my Samsung "Smart ...

Peter

Spotify Legend

942 Views

3 replies

2 likes

  • 942 Views
  • 3 replies
  • 2 likes

Superuser Contribution Songs Greyed Out on iPhone, not on Desktop

PlanPremiumCountryUnited KingdomDeviceiPhone 8Operating SystemiOS 11 My Question or IssueI have several playlists in my account, and in the past couple of days I have noticed that almost half of the songs in my largest playlist have become unplayable...

Casual Listener

Plan Premium Country United Kingdom Device iPhone 8 Operating System iOS 11   My Question or Issue I have several playlists in my account, and in the past couple of days I have noticed...

Jemi

Spotify Legend

1031 Views

1 replies

0 likes

Other
  • 1031 Views
  • 1 replies
  • 0 likes

Some of my playlists won't appear on my profile

PlanPremiumCountryMexico DeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI use my account for featured playlists; other people make a playlist for me and I feature it on my profile. The thing is that I have 5 playlists and they ...

Newbie

Plan Premium Country Mexico  Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue I use my account for featured playlists; other people make a playlist for ...

51ap0_b-ffntb

Newbie

1401 Views

2 replies

0 likes

Connect
Music
Other
  • 1401 Views
  • 2 replies
  • 0 likes