Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • mcdonaldsadhater
  • Newbie
  • 9756 Views
  • 71 replies
  • 9 likes
  • Other
  • 9756 Views
  • 71 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19945 Views
  • 9 replies
  • 2 likes
  • Other
  • 19945 Views
  • 9 replies
  • 2 likes

last.fm have introduced a new scrobbling for Spotify procedure

Log into the Last.fm web site, scroll to the bottom of the home page and under "Account" click "Settings". This will bring up all your account details. Along the top there is a menu bar, one item is "Applications", click that.Under this there is a ne...

  • Regular
  • Log into the Last.fm web site, scroll to the bottom of the home page and under "Account" click "Settings".  This will bring up all your account details.  Along the top there is a menu bar, ...
  • Sebasty
  • Community Legend
  • 1534 Views
  • 1 replies
  • 0 likes
  • Other
  • 1534 Views
  • 1 replies
  • 0 likes

Me Too revert

Hello, While browsing some unanswered topics, I have accidentally clicked the Me Too button. Now it shows that I have the same problem as the topic author (which is not true) and I cannot find a way to undo this action. Is it possible? Filip

  • Composer
  • Hello,   While browsing some unanswered topics, I have accidentally clicked the Me Too button. Now it shows that I have the same problem as the topic author (which is not true) and I cann...
  • Luke
  • Spotify Star
  • 575 Views
  • 3 replies
  • 1 likes
  • 575 Views
  • 3 replies
  • 1 likes

Issues with Amazon Echo Multiroom and Spotify...

I have five Amazon Echoes in my home, with Spotify as my default music player, and all five Echoes are in a multiroom group ("Everywhere"). I have a strange issue where using Alexa voice commands to initiate multiroom playback ("Alexa, play suchandsu...

  • Casual Listener
  • I have five Amazon Echoes in my home, with Spotify as my default music player, and all five Echoes are in a multiroom group ("Everywhere").   I have a strange issue where using Alexa voice com...
  • 1538 Views
  • 0 replies
  • 1 likes
  • Other
  • 1538 Views
  • 0 replies
  • 1 likes

Teacher Discount?

I noticed that there is a discount for students, why can't there be the same discount for teachers who use the app on a daily basis. If there is enough interest in this post then it will get reviewed by spotify.

  • Newbie
  • I noticed that there is a discount for students, why can't there be the same discount for teachers who use the app on a daily basis.  If there is enough interest in this post then it will get re...
  • Luke
  • Spotify Star
  • 30834 Views
  • 1 replies
  • 128 likes
  • 30834 Views
  • 1 replies
  • 128 likes

issue with parrot search tool

Hi. I have been playing spotify for Parrot Asteroid Smart three years now, with no issues.A few days ago the "seach" page stopped to work. I can still play my playlists, listen to "what's new" navigate through related album and artist search, I mean ...

  • Casual Listener
  • Hi.   I have been playing spotify for Parrot Asteroid Smart three years now, with no issues. A few days ago the "seach" page stopped to work. I can still play my playlists, listen to "what's ...
  • speckery
  • Visitor
  • 1406 Views
  • 26 replies
  • 0 likes
  • Other
  • 1406 Views
  • 26 replies
  • 0 likes

Can't play this Album..

Can someone have a try and see if they can play this using the web player. I'm not having any luck https://open.spotify.com/album/0wRrdeq9lMDlzpZdngko7B Thanks

  • Casual Listener
  • Can someone have a try and see if they can play this using the web player. I'm not having any luck   https://open.spotify.com/album/0wRrdeq9lMDlzpZdngko7B   Thanks
  • CScotty
  • Casual Listener
  • 565 Views
  • 4 replies
  • 0 likes
  • Other
  • 565 Views
  • 4 replies
  • 0 likes

Solved!! Vietnamese songs disappeared

Hi, I'm a Vietnamese user living in Singapore. In recent days I've noticed that a lot of Vietnamese songs have been disappearing from Spotify. What's going on here? Will this issue be resolved soon or we can never get those songs back?

  • Newbie
  • Hi, I'm a Vietnamese user living in Singapore. In recent days I've noticed that a lot of Vietnamese songs have been disappearing from Spotify. What's going on here? Will this issue be resolved soon o...
  • phan_times
  • Community Legend
  • 1689 Views
  • 1 replies
  • 0 likes
  • 1689 Views
  • 1 replies
  • 0 likes

Re-syncing / refreshing last.fm loved tracks playlist

Hello spotify community: As a long-time last.fm user I was pleased to find recently that linking spotify to my last.fm account pulled in a playlist of my last.fm loved tracks. Great! Been re-discovering lots of great tunes - and slightly different co...

  • Newbie
  • Hello spotify community: As a long-time last.fm user I was pleased to find recently that linking spotify to my last.fm account pulled in a playlist of my last.fm loved tracks. Great! Been re-discover...
  • Sebasty
  • Community Legend
  • 991 Views
  • 1 replies
  • 0 likes
  • Other
  • 991 Views
  • 1 replies
  • 0 likes

Solved!! Wordpress and Spotify

Hey all! I'm wondering: is it possible to embed a playlist to my wordpress powered website?I mean, I know it is possible, but I'd like to do it so that it doesn't appear as my playlist. Let me explain: On this website, I don't use my personnal inform...

  • Newbie
  • Hey all!   I'm wondering: is it possible to embed a playlist to my wordpress powered website? I mean, I know it is possible, but I'd like to do it so that it doesn't appear as my playlist. Le...
  • phan_times
  • Community Legend
  • 684 Views
  • 1 replies
  • 0 likes
  • 684 Views
  • 1 replies
  • 0 likes

Solved!! If my Spotify account is deleted will people following my playlists still be able to access them?

I know that when you delete a playlist on your account, the followers of that playlist can still see it / play it. But does this rule apply when you delete your Spotify account? What happens when you delete the account as a whole? Can your followers ...

  • Newbie
  • I know that when you delete a playlist on your account, the followers of that playlist can still see it / play it. But does this rule apply when you delete your Spotify account? What happens whe...
  • phan_times
  • Community Legend
  • 13862 Views
  • 2 replies
  • 1 likes
  • 13862 Views
  • 2 replies
  • 1 likes

Spotify web player suddenly won't play on Firefox

Web player has worked well for many months on Firefox (wired Ethernet connection). and suddenly stopped playing with all other data accessible on screen. iPod Touch and Dell Venue Spotify apps play fine and are noted on laptop screen as playing. Each...

  • Casual Listener
  • Web player has worked well for many months on Firefox (wired Ethernet connection). and suddenly stopped playing with all other data accessible on screen.   iPod Touch and Dell Venue Spotify ap...
  • Sebasty
  • Community Legend
  • 2425 Views
  • 1 replies
  • 1 likes
  • 2425 Views
  • 1 replies
  • 1 likes

Google home mini, Chromecast, Chromecast audio

Hi all, google home mini, Chromecast, and Chromecast audio don't work well with Spotify since last update of Spotify. I've checked, it's not the internet connection problem. My LG phone and Macbook work well with Spotify. Could someone fix that

  • Casual Listener
  • Hi all, google home mini, Chromecast, and Chromecast audio don't work well with Spotify since last update of Spotify. I've checked, it's not the internet connection problem. My LG phone and Macbook w...
  • user-removed
  • Not applicable
  • 525 Views
  • 1 replies
  • 1 likes
  • 525 Views
  • 1 replies
  • 1 likes

spotify not supported on the international version of Amazon Echo

Does anyone know if there are plans to enable Spotify as a music service on the international version of the Amazon Echo (bought for use in Belgium, for example)? The product pages mention this incompatibility explicitly. All workarounds ("select USA...

  • Music Fan
  • Does anyone know if there are plans to enable Spotify as a music service on the international version of the Amazon Echo (bought for use in Belgium, for example)?   The product pages  men...
  • Pascal1004
  • Music Fan
  • 4672 Views
  • 1 replies
  • 2 likes
  • Other
  • 4672 Views
  • 1 replies
  • 2 likes

Solved!! Device connect problem NAD D7050.

1. NAD D7050 updated with latest firmware from NAD WEB-site. Firmware date : 2013-12-02, version s9575.144.1000.2. Spotify-app deleted from smartphone Samsung S5 and reloaded. Version 8.3.0.681.3. Spotify (Version 1.0.53.758) installed on laptop Leno...

  • Casual Listener
  • 1. NAD D7050 updated with latest firmware from NAD WEB-site. Firmware date : 2013-12-02, version s9575.144.1000. 2. Spotify-app deleted from smartphone Samsung S5 and reloaded. Version 8.3.0.68...
  • Jabari
  • Casual Listener
  • 6966 Views
  • 6 replies
  • 0 likes
  • 6966 Views
  • 6 replies
  • 0 likes

WD TV Live Media Player

Yesterday I started my 30 day free Premium Trial and it works on my computer. However when I try to login on my WD TV Live Media Player using the Spotify service loaded on it, I get a message from Spotify that says "Spotify Premium is required for th...

  • Casual Listener
  • Yesterday I started my 30 day free Premium Trial and it works on my computer. However when I try to login on my WD TV Live Media Player using the Spotify service loaded on it, I get a message from Sp...
  • user-removed
  • Not applicable
  • 2803 Views
  • 3 replies
  • 0 likes
  • 2803 Views
  • 3 replies
  • 0 likes

Spotify on Consoles

I'm using spotify on my PS4 and I have recently logged out of the account on the console so when I try to log back in on the console all it says is that my spotify account is linked to another PSN account and i'm sure i'm not logged in anywhere else.

  • Visitor
  • I'm using spotify on my PS4 and I have recently logged out of the account on the console so when I try to log back in on the console all it says is that my spotify account is linked to another PSN ac...
  • patjasmo
  • Gig Goer
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution On Tour Songkick concerts not showing in my artist page

I ve started to use this songkick feature a couple months ago. It worked the first time only.I don't know if any changes have been made. I asked songkick support team and they told me that everything is ok on their side.Can you please take a look? So...

  • Newbie
  • I ve started to use this songkick feature a couple months ago. It worked the first time only. I don't know if any changes have been made. I asked songkick support team and they told me that everythi...
  • fislam
  • Newbie
  • 10694 Views
  • 22 replies
  • 8 likes
  • Other
  • 10694 Views
  • 22 replies
  • 8 likes

Email notification

Dear SpotifyAs you sent me an email, I have uninstalled all of my android clients and reinstalledit. But again after a week I received another email, telling me to uninstall apps.would you please tell me what's the best way to prevent it again? Since...

  • Newbie
  • Dear Spotify As you sent me an email, I have uninstalled all of my android clients and reinstalledit. But again after a week I received another email, telling me to uninstall apps.would you please t...
  • Sebasty
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes