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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • fas42
  • Casual Listener
  • 5024 Views
  • 34 replies
  • 6 likes
  • Other
  • 5024 Views
  • 34 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18700 Views
  • 9 replies
  • 2 likes
  • Other
  • 18700 Views
  • 9 replies
  • 2 likes

Problem spotify windows phone

Bonjour ,Je rencontre un problème avec l'appli spotify sur mon windows phone. J'ai longtemps utilisé la version sur windows 8.1 mais elle s'est récemment mise a ne plus marcher (logo qui s'affiche et qui charge pendant des heures au démarrage.) j'ai ...

  • Newbie
  • Bonjour , Je rencontre un problème avec l'appli spotify sur mon windows phone. J'ai longtemps utilisé la version sur windows 8.1 mais elle s'est récemment mise a ne plus marcher (logo qui s'affiche ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

BTS "The Most Beautiful Moment in Life: Young Forever" and "Youth", GOT7's music in general

BTS's albums "The Most Beautiful Moment in Life: Young Forever" and "Youth" are not availible, even though most of the rest of their music is. This is kind of frustrating, because some really large title songs are in these albums are included here, l...

  • Newbie
  • BTS's albums "The Most Beautiful Moment in Life: Young Forever" and "Youth" are not availible, even though most of the rest of their music is. This is kind of frustrating, because some really large t...
  • Jacob
  • Community Legend
  • 769 Views
  • 1 replies
  • 0 likes
  • music
  • 769 Views
  • 1 replies
  • 0 likes

Moving a playlist to either google play or itunes so i can buy the songs

Hi.Im wondering if there is anyway to transfer songs to a cart or a website in which I can buy the songs. Its a pain to find a song to put in a spotify playlist and then write each one into google play, itunes, beatport and so on. Its kind of hard to...

  • Newbie
  • Hi. Im wondering if there is anyway to transfer songs to a cart or a website in which I can buy the songs. Its a pain to find a song to put in a spotify playlist and then write each one into google ...
  • 289 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 289 Views
  • 0 replies
  • 1 likes

Can't log into LG smart TV app

Hello!I want to use Spotify on my LG smart TV (modell: 47LA7408-ZB; software: 04.28.14)I've downloaded the app from smart world but when I type in my account details the loading circle appears and it's do nothing else. I tried with new account etc. b...

  • Casual Listener
  • Hello! I want to use Spotify on my LG smart TV (modell: 47LA7408-ZB; software: 04.28.14) I've downloaded the app from smart world but when I type in my account details the loading circle appears an...
  • Gozarak
  • Casual Listener
  • 864 Views
  • 3 replies
  • 0 likes
  • 864 Views
  • 3 replies
  • 0 likes

Song uploaded in wrong Artist

I uploaded my song, and it is not in my name, the song was released in the other artist channel, how to fix that?

  • Newbie
  • I uploaded my song, and it is not in my name, the song was released in the other artist channel, how to fix that?
  • MattSuda
  • Spotify Star
  • 1639 Views
  • 1 replies
  • 0 likes
  • Sony
  • 1639 Views
  • 1 replies
  • 0 likes

Marantz MCR610 Account Anomaly and Connect Function

I can access my premium account simultaneously on my Marantz and on my pc how come, I thought this was not possible? As a follow on the Spotify Connect function does not recognise the Marantz when using the on pc version of Spotify

  • Newbie
  • I can access my premium account simultaneously on my Marantz and on my pc how come, I thought this was not possible? As a follow on the Spotify Connect function does not recognise the Marantz when us...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Can't obtain playlists or Friend Feed on desktop app and web player?

I have just obtrained a new laptop, and when I try to sign into Spotify via Facebook through the app itself, I get a "503 Service Unavailable" error. If I sign in via email, I do not have access to my playlists or friend feed. When I sign in through ...

  • Newbie
  • I have just obtrained a new laptop, and when I try to sign into Spotify via Facebook through the app itself, I get a "503 Service Unavailable" error. If I sign in via email, I do not have access to m...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 363 Views
  • 2 replies
  • 0 likes

Playlist disappeared on TV

I have spotify on both my galaxy s7 and vizio smart tv. A week ago my playlist were on both then yesterday and today the playlist is no where to be found on my tv. This is where I listen to music the most. I pay for the premium and have the only acco...

  • Casual Listener
  • I have spotify on both my galaxy s7 and vizio smart tv. A week ago my playlist were on both then yesterday and today the playlist is no where to be found on my tv. This is where I listen to music the...
  • esmith087
  • Newbie
  • 1941 Views
  • 4 replies
  • 0 likes
  • phone
    TV
  • 1941 Views
  • 4 replies
  • 0 likes

Solved!! Can't add music to collaborative playlist I created.

I created a playlist with anindividual last summer and removed myself or something when they made me mad. This person randomly adds songs still and I can't even respond with a song or follow my own playlist again -.-. Playlist Name: DJ Ease My Mind. ...

  • Casual Listener
  • I created a playlist with anindividual last summer and removed myself or something when they made me mad. This person randomly adds songs still and I can't even respond with a song or follow my own p...
  • elledubby
  • Casual Listener
  • 1027 Views
  • 1 replies
  • 0 likes
  • Other
  • 1027 Views
  • 1 replies
  • 0 likes

What happened to my playlists, saved albums, Discover Weekly???!!!

I logged in today into the (free) web player and ALL of my saved music, ALL of the playlists I have created and Discover Weekly are GONE! Nothing. What the **bleep** happened?

  • Newbie
  • I logged in today into the (free) web player and ALL of my saved music, ALL of the playlists I have created and Discover Weekly are GONE! Nothing. What the **bleep** happened? 
  • tmccool1
  • Roadie
  • 326 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 326 Views
  • 2 replies
  • 0 likes

Potential Help for Content Editors

Hello, on a number of occasions I've identified errors in cataloguing that I'd like to flag up for Spotify content editors, but there's no means to do so in the current version. As an example, if you search for "Lineout" there's a single artist page,...

  • Regular
  • Hello, on a number of occasions I've identified errors in cataloguing that I'd like to flag up for Spotify content editors, but there's no means to do so in the current version.    As an ...
  • Hubo
  • Community Legend
  • 398 Views
  • 3 replies
  • 0 likes
  • Other
  • 398 Views
  • 3 replies
  • 0 likes

Issue with empty playlists on my Marantz na11 s1

Something has changed in the Spotify app recently, because I cannot get Playlists on my Marantz. Logging out, factory reset does not help. Playlists show empty.Spotify - fix this asap, as I will be quiting premium if I cannot play it on my hifi stere...

  • Casual Listener
  • Something has changed in the Spotify app recently, because I cannot get Playlists on my Marantz. Logging out, factory reset does not help. Playlists show empty. Spotify - fix this asap, as I will ...
  • gitdom
  • Newbie
  • 535 Views
  • 1 replies
  • 0 likes
  • iOS
    Web Player
  • 535 Views
  • 1 replies
  • 0 likes

Solved!! No playlists on Review Tab, Button "Toplists" doesn't work

Hi,I have a problem. After buying a premium and logging into the application, my app stopped displaying playlists on main page (Review Tab). Also, when I click "Toplists" button nothing happens. When I click "New Titles" nothing wants to load. I can ...

  • Newbie
  • Hi, I have a problem. After buying a premium and logging into the application, my app stopped displaying playlists on main page (Review Tab). Also, when I click "Toplists" button nothing happens. Wh...
  • MattSuda
  • Spotify Star
  • 841 Views
  • 4 replies
  • 1 likes
  • 841 Views
  • 4 replies
  • 1 likes

Sharing a link/account info

Does anyone know if sharing a link to someone gives them my username? I sent a link to a song for my son to his counselor, I don't know if they are on spotify, but I guess I like a little bit of privacy... and didn't want to share my account name.

  • Casual Listener
  • Does anyone know if sharing a link to someone gives them my username?  I sent a link to a song for my son to his counselor, I don't know if they are on spotify, but I guess I like a little bit o...
  • MattSuda
  • Spotify Star
  • 13702 Views
  • 1 replies
  • 0 likes
  • 13702 Views
  • 1 replies
  • 0 likes

Solved!! Roku search no longer working

When I search in the Spotify channel on my Roku I get a Error searching (code 16.1) message. I've restarted the device and unintalled and reinstalled the channel to no avail. Any thoughts? thanks.

  • Casual Listener
  • When I search in the Spotify channel on my Roku I get a Error searching (code 16.1) message. I've restarted the device and unintalled and reinstalled the channel to no avail. Any thoughts? thanks.
  • MattSuda
  • Spotify Star
  • 22632 Views
  • 184 replies
  • 20 likes
  • Other
  • 22632 Views
  • 184 replies
  • 20 likes

Solved!! No more Play Queue?

I am not liking the new Spotify web player design...Why is the play queue gone? Also, it's much harder to navigate through. Please bring back the old design as it was much better.Thanks.

  • Casual Listener
  • I am not liking the new Spotify web player design... Why is the play queue gone? Also, it's much harder to navigate through. Please bring back the old design as it was much better. Thanks.
  • clarenceofficia
  • Casual Listener
  • 1635 Views
  • 7 replies
  • 0 likes
  • Web Player
  • 1635 Views
  • 7 replies
  • 0 likes

Roku 4 Spotify sound problem (Distortion)

I have two Roku 3s (1st gen) and decided to replace one of them with a new Roku 4 to power my new 4K TV. However I'm experiencing bad distortion, almost like Spotify's output is too "hot" (aka too loud), when playing some tracks on Spotify (Pandora, ...

  • Casual Listener
  • I have two Roku 3s (1st gen) and decided to replace one of them with a new Roku 4 to power my new 4K TV. However I'm experiencing bad distortion, almost like Spotify's output is too "hot" (aka too lo...
  • Beartunes
  • Regular
  • 3322 Views
  • 10 replies
  • 0 likes
  • music
    Other
  • 3322 Views
  • 10 replies
  • 0 likes

Solved!! Two different sites on different browsers? I want one!

I use Maxthon as my web browser at home and work.With it I access URLs like this: https://play.spotify.com/browse Occassionally (like when I'm at my GFs PC) I use Chrome and I get a URL like this: https://open.spotify.com/browse I even tried and inst...

  • Regular
  • I use Maxthon as my web browser at home and work. With it I access URLs like this: https://play.spotify.com/browse   Occassionally (like when I'm at my GFs PC) I use Chrome and I get a U...
  • Ktulu789
  • Regular
  • 1846 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 1846 Views
  • 5 replies
  • 0 likes