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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2347 Views
  • 19 replies
  • 6 likes
  • Other
  • 2347 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17848 Views
  • 8 replies
  • 2 likes
  • Other
  • 17848 Views
  • 8 replies
  • 2 likes

Superuser Contribution When playing an album or playlist, only the first song is played

Since a couple of days whenever I press play for an album or playlist, only the first song is played. After that spotify returns to the old queue. I now have to press clear queue to hear the rest of the album or playlist I wanted to hear. This is obv...

  • Casual Listener
  • Since a couple of days whenever I press play for an album or playlist, only the first song is played. After that spotify returns to the old queue. I now have to press clear queue to hear the rest of ...
  • Jarnim
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
  • 397 Views
  • 2 replies
  • 0 likes

Yamaha Musiccast and Podcasts

Hi,I do have several Yamaha wx-030 speakers. I have the problem that it is impossible to play podcasts with the musiccast system. I always get the error message "you can't play this content while connected to another device". The devices have the new...

  • Newbie
  • Hi, I do have several Yamaha wx-030 speakers. I have the problem that it is impossible to play podcasts with the musiccast system. I always get the error message "you can't play this content while c...
  • 1955 Views
  • 0 replies
  • 14 likes
  • 1955 Views
  • 0 replies
  • 14 likes

[NOW] Spotify contacts Sony instead of passing the buck

I am interested in know the bitrate on the playststion app of spotify. I personaly use PS3 but I am sure PS4 users wpild like to know as well.None of the Spotify documentation online mentions consoles.When I contacted Spotify they told me to contact ...

  • Casual Listener
  • I am interested in know the bitrate on the playststion app of spotify. I personaly use PS3 but I am sure PS4 users wpild like to know as well. None of the Spotify documentation online mentions con...
  • 331 Views
  • 0 replies
  • 0 likes
  • All Platforms
    NOW
  • 331 Views
  • 0 replies
  • 0 likes

Show bitrate with song title or in moble app for any conected device

Primarily a user on PS3 and there is no info on bitrate available.When i inquired Spotify said Sony is responsible for this version.Displaying the bitrate with song title or in phone app would bypass the need for Sony (or any other 3rd party) to be i...

  • Casual Listener
  • Primarily a user on PS3 and there is no info on bitrate available. When i inquired Spotify said Sony is responsible for this version. Displaying the bitrate with song title or in phone app woul...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Monthly Statistics

For the past 3 months, I've received an email from Spotify about my monthly listening statistics. It told me the bands I listened to the most, songs I listened to the most, and the first and last songs I listened to in the month, as well as a bit mor...

  • Newbie
  • For the past 3 months, I've received an email from Spotify about my monthly listening statistics. It told me the bands I listened to the most, songs I listened to the most, and the first and last son...
  • itskelan
  • Casual Listener
  • 1477 Views
  • 1 replies
  • 0 likes
  • 1477 Views
  • 1 replies
  • 0 likes

Player stops on TIVO Roamio after each track, sometimes two.

I use Spotify most often on my TIVO Roamio. My playlists stop after one or two tracks. I bet I've manually queued the next song 30 times today. The support files suggest I log out and log back in. I've done that numerous times. I've also logged out f...

  • Casual Listener
  • I use Spotify most often on my TIVO Roamio. My playlists stop after one or two tracks. I bet I've manually queued the next song 30 times today. The support files suggest I log out and log back in. I'...
  • milkbone
  • Casual Listener
  • 4787 Views
  • 39 replies
  • 8 likes
  • Other
  • 4787 Views
  • 39 replies
  • 8 likes

Is Sonos on Spotify App regarded as 1 of the 3 devices on Spotify Premium

On the right hand bottom of the Spotify App screen I have the option to connect to a device If I select to connect to our Sonos, is this regarded as 1 of the 3 devices on Spotify premium? I currently use 3 devices - PC; Iphone and Ipod. If I choose t...

  • Newbie
  • On the right hand bottom of the Spotify App screen I have the option to connect to a device  If I select to connect to our Sonos, is this regarded as 1 of the 3 devices on Spotify premium? ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Website Player

Hi! Does Spotify offer a web player for a personal website? I'd like to embed something so viewers of my site could listen to something. Thanks for your help!

  • Casual Listener
  • Hi! Does Spotify offer a web player for a personal website? I'd like to embed something so viewers of my site could listen to something. Thanks for your help! 
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • music
  • 210 Views
  • 1 replies
  • 0 likes

[Samsung][Other] Update Samsung TV App

Hi, could you guys please update the Samsung TV app? As of right now its kind of clunky it feels unfamiliar compared to the other spotify app's. Additionally, when clicking on the inbox tab it will freeze the app and also crash the TV resulting in a ...

  • Newbie
  • Hi, could you guys please update the Samsung TV app? As of right now its kind of clunky it feels unfamiliar compared to the other spotify app's. Additionally, when clicking on the inbox tab it will f...
  • 245 Views
  • 0 replies
  • 0 likes
  • Other
    Samsung
  • 245 Views
  • 0 replies
  • 0 likes

Roku can't add tracks to playlist or show Discover Weekly playlist

When I attempt to add tracks to a playlist, the "Add track to playlist" popover just lingers with a spinning icon until I get bored and back out of it.Also the "Discover Weekly" playlist doesn't finish loading. I have the latest version of firmware, ...

  • Casual Listener
  • When I attempt to add tracks to a playlist, the "Add track to playlist" popover just lingers with a spinning icon until I get bored and back out of it. Also the "Discover Weekly" playlist doesn...
  • Trachstar
  • Newbie
  • 609 Views
  • 4 replies
  • 0 likes
  • 609 Views
  • 4 replies
  • 0 likes

Roku no loggin

I can't loggin in roku , it say " you need a Spotify premium acount " but i have Premiums for family and i am the leaderAny support over here?

  • Newbie
  • I can't loggin in roku , it say " you need a Spotify premium acount " but i have Premiums for family and i am the leader Any support over here?
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Original Content - Podcast

I had an idea for a Spotify podcast involving the motorcycle community -- would love to pitch to someone!

  • Visitor
  • I had an idea for a Spotify podcast involving the motorcycle community -- would love to pitch to someone!
  • 250 Views
  • 0 replies
  • 1 likes
  • 250 Views
  • 0 replies
  • 1 likes

The algorism sucks!!!!!

Iam totally pissed!I never listen to any oldies and my "list of the week" is full of it.Stop that! NOW!

  • Newbie
  • Iam totally pissed! I never listen to any oldies and my "list of the week" is full of it. Stop that! NOW!
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player does not load albums

This is now happening quite frequently: you go to your music, albums, you select one of your albums and you end waiting forever on a black page: Even shift-reloading the page doesn't help. I'm using Chrome, I've experienced the problem on macos and l...

Screen Shot 2017-02-23 at 11.16.58.png
  • Music Fan
  • This is now happening quite frequently: you go to your music, albums, you select one of your albums and you end waiting forever on a black page:   Even shift-reloading the page doesn't hel...
  • Maria_B
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 397 Views
  • 1 replies
  • 0 likes

problems with spotify connect on Philips soundbar htl-5160B/12

Dear all,For several months I own a Philips sound bar HTL-5160B/12, this sound bar is equipped with Spotify connect. At first it all worked fine but for the last few weeks I experience a weird problem. When I make a queue in Spotify somehow it keeps ...

  • Casual Listener
  • Dear all, For several months I own a Philips sound bar HTL-5160B/12, this sound bar is equipped with Spotify connect. At first it all worked fine but for the last few weeks I experience a weird prob...
  • EthanS1
  • Community Legend
  • 1448 Views
  • 7 replies
  • 0 likes
  • 1448 Views
  • 7 replies
  • 0 likes

Faixas indisponiveis

Boa tarde, eu gostaria de saber se as faixas que ficam indisponiveis ocupam espaço na minha biblioteca? E também, por que eu não consigo removê-las da mesma?

  • Newbie
  • Boa tarde, eu gostaria de saber se as faixas que ficam indisponiveis ocupam espaço na minha biblioteca? E também, por que eu não consigo removê-las da mesma?
  • 277 Views
  • 0 replies
  • 0 likes
  • music
  • 277 Views
  • 0 replies
  • 0 likes

Import Bug

I imported music from iTunes in my iPhone and they have been added to my music and I don't want that so I removed the permission for Spotify to access my iTunes music but now the music that is available in Spotify are stuck in my songs list and when ...

  • Casual Listener
  • I imported music from iTunes in my iPhone and they have been added to my music and I don't want that so I removed the permission for Spotify to access my iTunes music but now the music...
  • 290 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 290 Views
  • 0 replies
  • 0 likes

I can't listen music from local files on my mobile phone, how to download it on phone?

I have some local files in my computer. I can listen to them through spotify on its device. When I switch to my phone that files are unavailable. How to download them on my phone too?

  • Newbie
  • I have some local files in my computer. I can listen to them through spotify on its device. When I switch to my phone that files are unavailable. How to download them on my phone too? 
  • 336 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Other
  • 336 Views
  • 0 replies
  • 0 likes

Marantz NR1603 - Spotify playlist empty

How to troubleshoot empyty playlist? I have reset the receiver. Log out and log in againn my spotify account but nothing happened. Thanks.

  • Newbie
  • How to troubleshoot empyty playlist? I have reset the receiver. Log out and log in againn my spotify account but nothing happened. Thanks.
  • 475 Views
  • 0 replies
  • 0 likes
  • Marantz
  • 475 Views
  • 0 replies
  • 0 likes