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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1620 Views
  • 16 replies
  • 6 likes
  • Other
  • 1620 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17597 Views
  • 8 replies
  • 1 likes
  • Other
  • 17597 Views
  • 8 replies
  • 1 likes

Superuser Contribution Porque se sigue cobrando el servicio si no tengo ninguna tarjeta guardada?

Por accidente en una ocasión compré el servicio individual y después lo cancelé y compré otro, pero mes con mes siguen cobrando el servicio individual y ni siquiera hay una tarjeta guardada para que lo cobren.

  • Visitor
  • Por accidente en una ocasión compré el servicio individual y después lo cancelé y compré otro, pero mes con mes siguen cobrando el servicio individual y ni siquiera hay una tarjeta guardada para que ...
  • Joan
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The National are greyed out on my Spotify Premium in Portugal, but my friend CAN play, same region?

PlanPremiumCountryPortugal Device(iPhone 11Operating System(iOS 16 My Question or IssueI am unable to play the artist "The National" - all their songs are greyed out. My friend also in Portugal, CAN play them on their list. How do I ungrey their trac...

  • Casual Listener
  • Plan Premium Country Portugal   Device (iPhone 11 Operating System (iOS 16   My Question or Issue I am unable to play the artist "The National" - all their songs are greyed out. ...
  • Jdj4
  • Casual Listener
  • 209 Views
  • 5 replies
  • 0 likes
  • music
  • 209 Views
  • 5 replies
  • 0 likes

Audio quality adjustment greyed out

I recently reinstalled Spotify on my Android phone, after it started acting up. Now, I cannot adjust the audio quality setting. It is set to automatic, and the adjustment for both streaming and download is greyed out. I have reinstalled the app, agai...

  • Casual Listener
  • I recently reinstalled Spotify on my Android phone, after it started acting up. Now, I cannot adjust the audio quality setting. It is set to automatic, and the adjustment for both streaming and downl...
  • 236 Views
  • 0 replies
  • 0 likes
  • Other
  • 236 Views
  • 0 replies
  • 0 likes

What bit rate is Spotfy using? Is it is different depending music type?

I can't find any information about the bit rate Spotify use.Can I choose the bit rate?If so, what's the highest bit rate available?

  • Visitor
  • I can't find any information about the bit rate Spotify use. Can I choose the bit rate? If so, what's the highest bit rate available?
  • Maxim
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

shuffle doesn't go on.

when i click shuffle it says something like "you have found premium feature". i have spotify premium. why it doesn't go on?

  • Visitor
  • when i click shuffle it says something like "you have found premium feature". i have spotify premium. why it doesn't go on?
  • mauve_minnow
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fans also liked broken after recent update! Getting associated to totally random non genre artist.

PlanPremiumCountryAustralia My Question or IssueSo it seems that the lastest algorithm update for 'Fans also like' has completely **bleep** a bunch of peoples feeds, personally I'm a melodic techno artist, and previously was associated with some of m...

  • Newbie
  •     Plan Premium Country Australia     My Question or Issue So it seems that the lastest algorithm update for 'Fans also like' has completely **bleep** a bunch of peoples...
  • Joan
  • Moderator
  • 464 Views
  • 2 replies
  • 1 likes
  • Denon
    music
  • 464 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlists Won't Hold Repeat

I make playlists for my friends, select the REPEAT ALL feature, so that it will go back to the top of the playlist and start playing the first song again. Before, this feature would hold this setting once I left the playlist and played other music-- ...

  • Visitor
  • I make playlists for my friends, select the REPEAT ALL feature, so that it will go back to the top of the playlist and start playing the first song again. Before, this feature would hold this setting...
  • Dian
  • Spotify Legend
  • 263 Views
  • 1 replies
  • 2 likes
  • Other
  • 263 Views
  • 1 replies
  • 2 likes

report a podcast

trying to report a podcast but cant work out how to

  • Visitor
  • trying to report a podcast but cant work out how to
  • Maxim
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Podcasts are not working on Mobile App

Hi Everyone! I encountered a problem! I changed my subscription from Individual Premium to Student Premium. After changing my plan, podcasts are not showing or playing on Mobile App, but they work fine on Desktop. What's the problem?

  • Casual Listener
  • Hi Everyone! I encountered a problem!   I changed my subscription from Individual Premium to Student Premium. After changing my plan, podcasts are not showing or playing on Mobile App, but the...
  • Billy-J
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Meu Spotify Premium fica parando de tocar a musica

Ele faz isso varias vezes ao longo do dia. E as vezes nem volta mais a tocar. Eu acabo desistindo pelo cansaço. A minha internet é boa, tanto 4G quanto WIFI, e escuto no mesmo lugar todos os dias há anos. Não é a internet ruim, pois ja testei isso ta...

  • Casual Listener
  • Ele faz isso varias vezes ao longo do dia. E as vezes nem volta mais a tocar. Eu acabo desistindo pelo cansaço. A minha internet é boa, tanto 4G quanto WIFI, e escuto no mesmo lugar todos os dias há ...
  • AlejaR
  • Moderator
  • 682 Views
  • 6 replies
  • 0 likes
  • 682 Views
  • 6 replies
  • 0 likes

Advertisements

Hello Spotify. I request that you chill on the ads a little bit please. Me and a majority of the Spotify community are incredibly annoyed by the landslide of ads. Its been a thing going on for a while at this point. Hearing the same thing over and ov...

  • Casual Listener
  • Hello Spotify. I request that you chill on the ads a little bit please. Me and a majority of the Spotify community are incredibly annoyed by the landslide of ads. Its been a thing going on for a whil...
  • Mitre226644
  • Roadie
  • 255 Views
  • 3 replies
  • 1 likes
  • Other
  • 255 Views
  • 3 replies
  • 1 likes

Multilingual family - any solutions?

Hi, I am sure we are not the only ones with such problem. I am German, my kids are bilingual Czech and German. We listen to UK/US Music, but our kids would need German content (songs, stories, etc.). Is there any chance to get this done? I don't mind...

  • Casual Listener
  • Hi, I am sure we are not the only ones with such problem. I am German, my kids are bilingual Czech and German. We listen to UK/US Music, but our kids would need German content (songs, stories, etc.)....
  • RV84
  • Newbie
  • 456 Views
  • 4 replies
  • 0 likes
  • 456 Views
  • 4 replies
  • 0 likes

Superuser Contribution Weird sketchy spotify ad

PlanFreeCountryUSDeviceSamsung a13 5GMy Question or IssueI just got this weird sketchy ad for spotify premium for free survey. It asked NO QUESTIONS about spotify and asked me abt Hulu for some reason. Anyway just wondering if it's legit from spotify...

  • Casual Listener
  • Plan Free Country US Device Samsung a13 5G My Question or Issue I just got this weird sketchy ad for spotify premium for free survey. It asked NO QUESTIONS about spotify and asked me abt Hulu ...
  • Alex
  • Spotify Legend
  • 323 Views
  • 4 replies
  • 0 likes
  • Other
    Samsung
  • 323 Views
  • 4 replies
  • 0 likes

Superuser Contribution ¿Cómo puede llegar la gente a mis listas de reproducción, creadas por mí?

¡Hola! He creado varias listas de reproducción con mi perfil pero, cuando otros usuarios intentan buscarlas en el buscador general, no les aparecen. ¿Cuál es el motivo de que no salgan? ¿Hay alguna manera de hacer que sí aparezcan al buscarlas por su...

  • Visitor
  • ¡Hola! He creado varias listas de reproducción con mi perfil pero, cuando otros usuarios intentan buscarlas en el buscador general, no les aparecen. ¿Cuál es el motivo de que no salgan? ¿Hay alguna m...
  • Joan
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution our spotify account only plays three songs before stopping.

to resume playing we have to close the app and start again. it still only plays three songs before stopping.

  • Visitor
  • to resume playing we have to close the app and start again. it still only plays three songs before stopping.
  • Dian
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

I want to submit an idea, but the browser enters a refresh loop.

I enter "No ads and charge more for a subscription to cover the difference"This ends up reloading the page: https://community.spotify.com/t5/forums/postpage/board-id/ideas_submissions?message-subject=No%20ads%20and%20charge%20more%20for%20a%20subscri...

  • Casual Listener
  • I enter "No ads and charge more for a subscription to cover the difference" This ends up reloading the page: https://community.spotify.com/t5/forums/postpage/board-id/ideas_submissions?message-sub...
  • 34cFWs_ci3uhK
  • Casual Listener
  • 126 Views
  • 2 replies
  • 0 likes
  • 126 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify for volvo is awful

I recently bought a new volvo XC40. Really nice car, and I was stoked to find a native spotify client. I found that the sound quality of the native client was much better than blueooth or carplay so I really want to use it. Unfortunately the app is h...

  • Regular
  • I recently bought a new volvo XC40. Really nice car, and I was stoked to find a native spotify client. I found that the sound quality of the native client was much better than blueooth or carplay so ...
  • doostango
  • Regular
  • 17493 Views
  • 24 replies
  • 21 likes
  • Other
  • 17493 Views
  • 24 replies
  • 21 likes