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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

67964 Views

8 replies

4 likes

  • 67964 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39863 Views

224 replies

21 likes

Other
  • 39863 Views
  • 224 replies
  • 21 likes

Superuser Contribution Jam Session Question

Is there a way to see who I had a jam session? I had a jam session going with someone and I am trying to find their profile on Spotify but I can't remember their account name.

Visitor

Is there a way to see who I had a jam session?   I had a jam session going with someone and I am trying to find their profile on Spotify but I can't remember their account name.    

iBeToxin

Newbie

5743 Views

2 replies

2 likes

  • 5743 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can’t listen to podcast

I paid for a cafe insider subscription so I could access their podcast on Spotify but when I try to link my Spotify account with their website it says there was an error linking my Spotify account every time. I’ve already tried contacting cafe suppor...

Visitor

  I paid for a cafe insider subscription so I could access their podcast on Spotify but when I try to link my Spotify account with their website it says there was an error linking my Spotify ac...

Yordan

Moderator

383 Views

1 replies

0 likes

Other
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist order by recent addition

Hi, I’m not sure if this a bug for the whole app, but there is a playlist called pique afrobeats, and I want the songs to be sorted by most recently added, however this sort method doesn’t work, but the other sort methods do. Please can someone sort ...

Newbie

Hi, I’m not sure if this a bug for the whole app, but there is a playlist called pique afrobeats, and I want the songs to be sorted by most recently added, however this sort method doesn’t work, but ...

Maria

Moderator

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect/Cast is Broken, Can't Switch Devices Without Losing Queue

PlanPremiumCountryUnited StatesDevicePixel FoldOperating SystemWindows 11 Pro My Question or Issue Spotify Connect and Cast is broken on Android. The issues I have seen in the past is what led me to switch to YouTube Music for a period of time, but t...

Gig Goer

Plan Premium Country United States Device Pixel Fold Operating System Windows 11 Pro   My Question or Issue   Spotify Connect and Cast is broken on Android.   The issues I...

supershippy

Casual Listener

17635 Views

90 replies

14 likes

  • 17635 Views
  • 90 replies
  • 14 likes

Superuser Contribution Rise with music

Hi there,I love the idea of the sleep timer but I also would love to organise to have a wake up time as well. Like with something to set it to gradually start coming on with what it was last playing to start the day with music.

Visitor

Hi there, I love the idea of the sleep timer but I also would love to organise to have a wake up time as well. Like with something to set it to gradually start coming on with what it was last playin...

Sandrac137

Visitor

470 Views

2 replies

4 likes

  • 470 Views
  • 2 replies
  • 4 likes

I need to find old account but can’t remember email

Hii so when I was younger I had a Spotify account and then I switched to Apple Music now I’m trying to switch back and I can’t remember what my email was I really want my old account because it has my old playlists and just like the nostalgia but is ...

Visitor

Hii so when I was younger I had a Spotify account and then I switched to Apple Music now I’m trying to switch back and I can’t remember what my email was I really want my old account because it has m...

thaleia1

Visitor

1594 Views

4 replies

0 likes

  • 1594 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I clicked on an artist merch it sends me an error, website not reach

Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to fix it. also btw her name is Delilah Bon

Visitor

Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to ...

Talamahula

Newbie

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issues with merch orders...

My Question or IssueSo late April, I ordered some merch ("Black Pleasure" LP [PINK] from Cities Aviv), and on the Spotify shop page, it said it should have shipped within 3-5 business days, but it's been 3 months, and I haven't gotten any emails abou...

Newbie

My Question or Issue So late April, I ordered some merch ("Black Pleasure" LP [PINK] from Cities Aviv), and on the Spotify shop page, it said it should have shipped within 3-5 business days, but it'...

Susan_GP

Moderator

1096 Views

1 replies

0 likes

Other
  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see all songs on followed playlist?

I'm listening to a playlist that my friend created and I follow. When I look at her activity, I see her listening to songs that say it's in the same playlist but when I look at the playlist on my end, I don't see certain songs listed. I've cleared ca...

Visitor

I'm listening to a playlist that my friend created and I follow. When I look at her activity, I see her listening to songs that say it's in the same playlist but when I look at the playlist on my end...

Joan

Moderator

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Toyota continually shows Track 1

PlanPremiumCountryU . K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , my Toyota Corolla 2019 continually shows Track 1 on the display even if I'm on track 2 onwards in an album, it does it in a playlist I have and any albu...

Music Fan

Plan Premium Country U . K    Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , my Toyota Corolla 2019 continually shows Track 1 on the ...

Joan

Moderator

758 Views

7 replies

0 likes

  • 758 Views
  • 7 replies
  • 0 likes

Superuser Contribution when I try to play songs or playlist it doesn't work

only the songs that were played the last time I was on Spotify play, when I push home it doesn't load and says "sorry, something went wrong search for something else"

Visitor

only the songs that were played the last time I was on Spotify play, when I push home it doesn't load and says "sorry, something went wrong search for something else"

Ivelina

Moderator

163 Views

1 replies

0 likes

  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is the listening history located in different places across platforms? Or just not accessible?

how about across all platforms Spotify makes it the exact same process to reach the listening history. What do you think? I'm on the website, streaming and i cannot find it. Also, i cannot find it on the microsoft app. However i can find it exactly w...

Visitor

how about across all platforms Spotify makes it the exact same process to reach the listening history. What do you think? I'm on the website, streaming and i cannot find it. Also, i cannot find it on...

Novy

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

new idea

I am currently a very satisfied customer and I am in the family plan.We have a family friend named Emily (16 years old) who has lost both of her parents. She lives with an aunt and uncle, but they are not very supportive or caring. Emily has become o...

Casual Listener

I am currently a very satisfied customer and I am in the family plan. We have a family friend named Emily (16 years old) who has lost both of her parents. She lives with an aunt and uncle, but they ...

osornios

Spotify Star

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episode wont publish

PlanFreeCountryEgyptDeviceHP ProbookOperating SystemWindows OS My Question or IssueI Cant publish my audio podcast, it keeps giving me the same error message."We weren’t able to publish your episode. Please try again." Episode Name: Orange Job Talk -...

Visitor

Plan Free Country Egypt Device HP Probook Operating System Windows OS   My Question or Issue I Cant publish my audio podcast, it keeps giving me the same error message. "We weren’t ab...

RobertMcLean

Newbie

5881 Views

3 replies

1 likes

Other
  • 5881 Views
  • 3 replies
  • 1 likes

Superuser Contribution Re: Spotify gets stuck on songs and ads

This problem started a few days ago for me. Same problem: after a few songs or an ad, the music freezes at the end of whatever is playing and won't start again until the app is reinstalled.

Visitor

This problem started a few days ago for me. Same problem: after a few songs or an ad, the music freezes at the end of whatever is playing and won't start again until the app is reinstalled. 

Susan_GP

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Video on podcasts has stopped working

Whenever I try to watch a podcast on a Bluetooth connected device, the video playback cuts out! I don't understand. Do I have to watch podcast videos with my phone speakers only?

Newbie

Whenever I try to watch a podcast on a Bluetooth connected device, the video playback cuts out! I don't understand. Do I have to watch podcast videos with my phone speakers only?

Yordan

Moderator

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback stops automatically on Amazon echo device

Plan/PremiumCountryUkDeviceAmazon echo dot My Question or Issuehello, we use a specific white noise track for our daughter to sleep. For a while now, when we play this on repeat only through our echo dot device, it will stop after a few repeats and r...

Newbie

Plan /Premium Country Uk Device Amazon echo dot    My Question or Issue hello,  we use a specific white noise track for our daughter to sleep. For a while now, when we play th...

ameb1981

Casual Listener

7419 Views

38 replies

3 likes

Other
  • 7419 Views
  • 38 replies
  • 3 likes

Superuser Contribution Does Spotify Kids Have Instrumental Music?

I am wondering if the "Kids" version of Spotify includes instrumental albums, artists, and/or tracks, since these (predictably) lack any suggestive, lewd, or explicit content. Or is Spotify Kids just nothing but kids songs and soundtracks to the late...

Roadie

I am wondering if the "Kids" version of Spotify includes instrumental albums, artists, and/or tracks, since these (predictably) lack any suggestive, lewd, or explicit content. Or is Spotify Kids just...

Elena

Moderator

1410 Views

1 replies

0 likes

Music
  • 1410 Views
  • 1 replies
  • 0 likes

Issue with Spotify in BMW using native iDrive 8.5 app

IssueSpotify stopped working in my BMW car using tha native app (not Carplay). I get the error "Spotify not available. Please check your online connection and your login data and ensure that you are using a Spotify-Premium account". Error message in ...

Visitor

Issue Spotify stopped working in my BMW car using tha native app (not Carplay). I get the error "Spotify not available. Please check your online connection and your login data and ensure that you ar...

user-removed

Not applicable

1228 Views

1 replies

1 likes

Connect
Other
  • 1228 Views
  • 1 replies
  • 1 likes