Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • YasserS
  • Visitor
  • 11395 Views
  • 76 replies
  • 9 likes
  • Other
  • 11395 Views
  • 76 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20333 Views
  • 9 replies
  • 2 likes
  • Other
  • 20333 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music is significantly more quiet on the free 2 month trial ?

My mother just got Spotify and is still in the free 2 Month trial ( i am in the family plan of a friend) and we noticed that her music is way more quiet than mine. We habe the same phone model and her other apps like Youtube are way more loud on the ...

  • Visitor
  • My mother just got Spotify and is still in the free 2 Month trial ( i am in the family plan of a friend) and we noticed that her music is way more quiet than mine. We habe the same phone model and he...
  • OscarDC
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution My podcast not showing on spotify

My Question or Issue:I start a podcast at Apr 10, When I click the link on podcast available, but the podcast is not showing on spotify and I have published.

  • Newbie
  • My Question or Issue: I start a podcast at Apr 10, When I click the link on podcast available, but the podcast is not showing on spotify and I have published. 
  • Not applicable
  • 687 Views
  • 2 replies
  • 0 likes
  • music
  • 687 Views
  • 2 replies
  • 0 likes

Superuser Contribution Як зробити що б певний альбом виконався не відтворювався при прослуховувані

Як приховати певний альбом виконавця при прослуховувані що б він не починав відтворюватися автоматично підчас прослуховування пісень цього виконавця ( по причині що я не бажаю прослуховувати цей альбом проте бажаю прослуховувати інші пісні виконавця)...

  • Visitor
  • Як приховати певний альбом виконавця при прослуховувані що б він не починав відтворюватися автоматично підчас прослуховування пісень цього виконавця ( по причині що я не бажаю прослуховувати цей альб...
  • Ivelina
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution A podcast track stop after being played

PlanFreeCountrySpain Hi there, I would like to know if it is possible that after one podcast track finished, then stopped and not playing the next one.Thank you in advance.

  • Newbie
  •     Plan Free Country Spain     Hi there,  I would like to know if it is possible that after one podcast track finished, then stopped and not playing the next one. ...
  • Joan
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Other
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Taylor swift “tracks on this release are not available”

Premium membership and I am the only one in our family of four who can’t listen to any Taylor Swift music. It has “tracks on this release not available” for all her albums. I can hear the ones I downloaded. I don’t get it for any other artist.

  • Visitor
  • Premium membership and I am the only one in our family of four who can’t listen to any Taylor Swift music. It has “tracks on this release not available” for all her albums. I can hear the ones I dow...
  • Brianwhatever
  • Visitor
  • 1868 Views
  • 3 replies
  • 1 likes
  • 1868 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution I can't see transcripts of podcasts in English

PlanPremiumCountryArgentinaDeviceDesktop and mobile My Question or IssueFor a while now, Spotify has been offering transcripts of podcasts in Spanish. However, I don't get the option for any of the English-spoken podcasts that I listen to. I don't kn...

  • Newbie
  • Plan Premium Country Argentina Device Desktop and mobile   My Question or Issue For a while now, Spotify has been offering transcripts of podcasts in Spanish. However, I don't get the op...
  • Susan_GP
  • Moderator
  • 1921 Views
  • 1 replies
  • 0 likes
  • Other
  • 1921 Views
  • 1 replies
  • 0 likes

Superuser Contribution I’m receiving emails and receipts in Tamil language. Correct it to English.

As I’m receiving emails and purchase receipts in Tamil language, I can’t read them. So please correct it to english. I just subscribed Spotify Premium and received the receipt in Tamil which I cannot understand.

  • Visitor
  • As I’m receiving emails and purchase receipts in Tamil language, I can’t read them. So please correct it to english. I just subscribed Spotify Premium and received the receipt in Tamil which I cannot...
  • Jragena
  • Visitor
  • 1515 Views
  • 7 replies
  • 1 likes
  • 1515 Views
  • 7 replies
  • 1 likes

Superuser Contribution Am i the only person who remembers the feature that let you add new songs based on other songs in pl

i remember a feature that i used quite a bit that would when you enabled it put songs in your playlist that you could then listen to and decide to add or not and it would keep doing this until you told it to stop. is this still a thing that has just ...

  • Visitor
  • i remember a feature that i used quite a bit that would when you enabled it put songs in your playlist that you could then listen to and decide to add or not and it would keep doing this until you to...
  • doramagnea93
  • Roadie
  • 288 Views
  • 2 replies
  • 1 likes
  • 288 Views
  • 2 replies
  • 1 likes

How to pragmatically publish Podcast to Spotify?

Hi, I'm developing a web app like Buzzsprout trying to publish Podcast to Spotify, but from your API doc, I don't see you have any info regarding the Podcast but just playlist, track, etc. For example, in Buzzsprout web app, if I listed my Podcast to...

  • Newbie
  • Hi, I'm developing a web app like Buzzsprout trying to publish Podcast to Spotify, but from your API doc, I don't see you have any info regarding the Podcast but just playlist, track, etc.   F...
  • Riad_Alkhateeb
  • Casual Listener
  • 306 Views
  • 1 replies
  • 1 likes
  • Podcast Discussion
  • 306 Views
  • 1 replies
  • 1 likes

Superuser Contribution Duplicate songs added to queue when turning off smart shuffle

PlanPremium FamilyCountryUSADeviceMacbook Air M2, 2022Operating SystemmacOS Sonoma 14.5 My Question or IssueI only just noticed the "smart shuffle" popping up when I go to shuffle play my liked songs (don't know if that's relevant, did this just get ...

  • Regular
  • Plan Premium Family Country USA Device Macbook Air M2, 2022 Operating System macOS Sonoma 14.5   My Question or Issue I only just noticed the "smart shuffle" popping up when I go to sh...
  • Susan_GP
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • Other
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add producer, songwriter, and musicians to songs

In the old days when CDs were bought, I used to love reading the liner notes where it listed the songwriter, Producer, and musicians who played on the song. I really would like Spotify to add that information, maybe if you click on the album art, it ...

  • Newbie
  • In the old days when CDs were bought, I used to love reading the liner notes where it listed the songwriter, Producer, and musicians who played on the song.   I really would like Spotify to ...
  • beng53
  • Casual Listener
  • 1997 Views
  • 3 replies
  • 2 likes
  • 1997 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Delayed group session

Hey guys, I have issue with group session. When we are listening with my friends - i have 3 seconds song ahead.. and the others got song normally. When song end's, spotify just play me random song for those 3 seconds becouse of being ahead... No equi...

  • Newbie
  • Hey guys,  I have issue with group session. When we are listening with my friends - i have 3 seconds song ahead.. and the others got song normally. When song end's, spotify just play me random...
  • kaoken
  • Casual Listener
  • 23396 Views
  • 11 replies
  • 1 likes
  • Other
  • 23396 Views
  • 11 replies
  • 1 likes

Superuser Contribution My personal Playlist are playing songs that I have not added.

When I play a Playlist I've created I only want the songs in the Playlist to play. Lately it will play songs Not in the list.

  • Visitor
  • When I play a Playlist I've created I only want the songs in the Playlist to play. Lately it will play songs Not in the list.
  • Vasil
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Group Session Link Not Working

Plan PremiumCountryUnited States Device Galaxy 9 and Samsung Galaxy S21 Operating System Windows 10 My Question or IssueGroup session invites not working. Issues have persisted for over a week. When sending the link it takes you to a generic Spotify ...

  • Newbie
  • Plan Premium Country United States  Device  Galaxy 9 and Samsung Galaxy S21  Operating System  Windows 10   My Question or Issue Group session invites not working....
  • GojoJojo
  • Casual Listener
  • 109153 Views
  • 33 replies
  • 1 likes
  • Other
  • 109153 Views
  • 33 replies
  • 1 likes

Stop updating every day?

As it is really difficult to see why it should be necessary to install an updated version of Spotify every time I want to listen to something, I propose that the app (or program or whatever you like to call it), is only updated when it is needed. It'...

  • Casual Listener
  • As it is really difficult to see why it should be necessary to install an updated version of Spotify every time I want to listen to something, I propose that the app (or program or whatever you like ...
  • Mitre226644
  • Roadie
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes

Superuser Contribution 解約したいがプラン変更の画面が出てきません プレミアムプラン

解約するには、アカウントからプラン変更をしキャンセルまでスクロールすると良い。と説明されているが、それぞれのプランの説明のみでスクロールできない

  • Visitor
  • 解約するには、アカウントからプラン変更をしキャンセルまでスクロールすると良い。と説明されているが、それぞれのプランの説明のみでスクロールできない
  • Maria
  • Moderator
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is widget is blacked out and cant find the app in the widget search bar

I recently updated Spotify today and noticed my Spotify widgets are blacked out but still open Spotify if i press them. When i try to look for the app Spotify to add a new widget of it the app doesnt show. Ive been looking for answers on this but non...

  • Casual Listener
  • I recently updated Spotify today and noticed my Spotify widgets are blacked out but still open Spotify if i press them. When i try to look for the app Spotify to add a new widget of it the app doesnt...
  • Vasil
  • Moderator
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes