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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • seaturtle22
  • Newbie
  • 16379 Views
  • 104 replies
  • 11 likes
  • Other
  • 16379 Views
  • 104 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21110 Views
  • 9 replies
  • 2 likes
  • Other
  • 21110 Views
  • 9 replies
  • 2 likes

synchronisation

Hi all happy new year from france.I have problem with spotify, i can not update my titles, he stays stand bye, please updates thanks !W10 950xl insider slow.Kind regards

  • Newbie
  • Hi all happy new year from france. I have problem with spotify, i can not update my titles, he stays stand bye, please updates thanks ! W10 950xl insider slow. Kind regards
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

App becomes unresponsive - Windows 10 mobile

After playing roughly 5 to 10 songs the app stops playing via Bluetooth A2DP - cannot change tracks or resume (using Bluetooth controls). Not sure if this happens with loudspeaker or headphones. This happens with several different Bluetooth devices. ...

  • Regular
  • After playing roughly 5 to 10 songs the app stops playing via Bluetooth A2DP - cannot change tracks or resume (using Bluetooth controls). Not sure if this happens with loudspeaker or headphones. This...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

problem with playlists

When i start one of my playlists, its playing a song that is on the playlist (of course), but when the next song starts, its suddenly a song from another playlist? Why is it doing this and how can i fix it?Thank you ;)))

  • Casual Listener
  • When i start one of my playlists, its playing a song that is on the playlist (of course), but when the next song starts, its suddenly a song from another playlist? Why is it doing this and how can i ...
  • Bittencourt
  • Spotify Star
  • 424 Views
  • 3 replies
  • 0 likes
  • music
  • 424 Views
  • 3 replies
  • 0 likes

Mystery "New Releases" playlist

I've got a weird problem I haven't been able to figure out at all. It's affecting all my Spotify platforms, including desktop and my phone. (I'm posting in this desktop forum because the desktop is where I first noticed it.)There's a "New Releases" p...

  • Newbie
  • I've got a weird problem I haven't been able to figure out at all. It's affecting all my Spotify platforms, including desktop and my phone. (I'm posting in this desktop forum because the desktop is w...
  • 342 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 342 Views
  • 0 replies
  • 0 likes

Songs removed from playlists

I just noticed that all songs added to playlists between 2016-05-11 to 2017-01-01 are gone. I have no way of knowing which ones or to restore them, all songs during that time-window are simply gone from all playlists. They are still present on my and...

  • Casual Listener
  • I just noticed that all songs added to playlists between 2016-05-11 to 2017-01-01 are gone. I have no way of knowing which ones or to restore them, all songs during that time-window are simply gone f...
  • b1t
  • Casual Listener
  • 478 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 478 Views
  • 2 replies
  • 0 likes

JBL Pulse 2 / Harman Kardon Aura Studio

Hi,Im thinking about buying the JBL Pulse 2 or the HK Aura Studio, but im wondering if I can stream spotify (bluetooth or wifi?) with my smarthphone to those speakers. Does anybody know if this is possible?Thanks in advance!

  • Newbie
  • Hi, Im thinking about buying the JBL Pulse 2 or the HK Aura Studio, but im wondering if I can stream spotify (bluetooth or wifi?) with my smarthphone to those speakers. Does anybody know if this i...
  • 983 Views
  • 0 replies
  • 0 likes
  • Connect
  • 983 Views
  • 0 replies
  • 0 likes

Webplayer - Cant remove from starred list

HelloI want to remove songs from my starred list but the button freezes. I use Chrome.I cant do this in the desktop or mobile software because that list is not reachable from them. Thanks!

  • Newbie
  • Hello I want to remove songs from my starred list but the button freezes. I use Chrome. I cant do this in the desktop or mobile software because that list is not reachable from them.   ...
  • 246 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 246 Views
  • 0 replies
  • 0 likes

Improve Roku's app NowTv box

Hello, I'm using italian version of NowTv box and i use Spotify supported. But....The app is not friendly user: The scrolling with ONE touch, slide over menu like a oiled surface, and it begin like a shooting game to enter were I want to select... Se...

  • Newbie
  • Hello, I'm using italian version of NowTv box and i use Spotify supported. But....The app is not friendly user: The scrolling with ONE touch, slide over menu like a oiled surface, and it begin like a...
  • 389 Views
  • 0 replies
  • 0 likes
  • 389 Views
  • 0 replies
  • 0 likes

It always skips when i play in my ford focus 2013

Hi! Whenever i play my spotify in my ford focus it skips at the 2 second of song. What will i do about it? My ford focus doesnt have aux but the usb connector. anyone pls answer me

  • Newbie
  • Hi! Whenever i play my spotify in my ford focus it skips at the 2 second of song. What will i do about it? My ford focus doesnt have aux but the usb connector. 😞 anyone pls answer me
  • caho
  • Regular
  • 1168 Views
  • 3 replies
  • 1 likes
  • Web Player
  • 1168 Views
  • 3 replies
  • 1 likes

Spotify connect problem - JBL L16

Hello, I got problem with spotify connect on JBL L16. Everything went ok till today. Now I cannot connect to spotify connect from any device (macbook, PC, iphone). Sometimes it connected but only for while. It even play song for only one second and t...

  • Casual Listener
  • Hello,   I got problem with spotify connect on JBL L16. Everything went ok till today. Now I cannot connect to spotify connect from any device (macbook, PC, iphone). Sometimes it connected but...
  • Guilimote
  • Music Fan
  • 3028 Views
  • 19 replies
  • 0 likes
  • 3028 Views
  • 19 replies
  • 0 likes

No download / offline option on Windows 10 mobile

HiNot used my spotify account for a while but decided to go back to it recently and opted for premium membership. However I am using a Microsoft Windows Phone with 10 mobile and I cannot see or figure out anyway of downloading / listening off line th...

  • Newbie
  • Hi Not used my spotify account for a while but decided to go back to it recently and opted for premium membership. However I am using a Microsoft Windows Phone with 10 mobile and I cannot see or fig...
  • 404 Views
  • 0 replies
  • 1 likes
  • 404 Views
  • 0 replies
  • 1 likes

ad music cannot be stopped

hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear immediately as the music starts

  • Casual Listener
  • hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear  immediately as the music starts    
  • ashdhsfjh
  • Casual Listener
  • 535 Views
  • 2 replies
  • 2 likes
  • 535 Views
  • 2 replies
  • 2 likes

DAC marantz NA11-S1 not in device list

Hello, I would like to listen to the music directly into my Marantz NA11-S1 DAC using the Spotify app on my android tablet but the DAC is not showing-up into the device list in the app.I mean, I have the DAC connected to Spotify, it has this option, ...

  • Newbie
  • Hello,   I would like to listen to the music directly into my Marantz NA11-S1 DAC using the Spotify app on my android tablet but the DAC is not showing-up into the device list in the app. I m...
  • 587 Views
  • 0 replies
  • 0 likes
  • 587 Views
  • 0 replies
  • 0 likes

Solved!! onkyo tx-nr525 cannot login...

Hi, I just bought an Onkyo TX-NR525 receiver, and have it setup on my network. But when I try to connect to spotify, then I get the following message: "Login Error. Please Check your account information. For help with your password visit spotify.com"...

  • Casual Listener
  • Hi,   I just bought an Onkyo TX-NR525 receiver, and have it setup on my network. But when I try to connect to spotify, then I get the following message:   "Login Error. Please Che...
  • boze44
  • Newbie
  • 5432 Views
  • 5 replies
  • 0 likes
  • Onkyo
    Other
  • 5432 Views
  • 5 replies
  • 0 likes

High-quality 320kbps w/ Samsung & PS4 App

Hello, does the Spotify app on PS4 and recent Samsung Tizen OS stream music at 320kbps by default?

  • Newbie
  • Hello, does the Spotify app on PS4 and recent Samsung Tizen OS stream music at 320kbps by default? 
  • Nemesistheory89
  • Newbie
  • 568 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 568 Views
  • 1 replies
  • 1 likes

Can i sync or do I have to download again and again...

I have spotify premium and most if not all my music from spotify is saved to my phone (Galaxy S5)... I have spotify on my other phone and also my laptop too. They all stay in sync with created playlists etc yet the files are not available offline on ...

  • Newbie
  • I have spotify premium and most if not all my music from spotify is saved to my phone (Galaxy S5)... I have spotify on my other phone and also my laptop too. They all stay in sync with created playli...
  • itu_
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 425 Views
  • 1 replies
  • 0 likes

Doesnt accept my img

i have atempted to change the img of my own playlist, but all the time spotify rejects my imgs and it says too smal bla bla 300x300, but it doest work with nothing not even with 1024x768. im looking for something of Korn and Coal Chamber.

  • Newbie
  • i have atempted to change the img of my own playlist, but all the time spotify rejects my imgs and it says too smal bla bla 300x300, but it doest work with nothing not even with 1024x768. im looking ...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Spotify for brands, No response /Contact form

I am asking this on behalf of an advertising agency i work with.I have submitted a contact form on the spotify for brands page several times to get information about advertising on Spotify, I have never recieved a reply and follow up. The window is c...

  • Casual Listener
  • I am asking this on behalf of an advertising agency i work with. I have submitted a contact form on the spotify for brands page several times to get information about  advertising on Spotify, I...
  • SimonWeiz
  • Casual Listener
  • 582 Views
  • 1 replies
  • 0 likes
  • Denon
    Logitech
  • 582 Views
  • 1 replies
  • 0 likes

Alexa and Crossfade

Hi thereI have a problem with my Echo Dot (Alexa) When I try to crossfade via Alexa, the music stops at the end, and wait for x sec before playing the next song.When I do this on my laptop, it works fine. Crossfade 12 sec.When I do this on my phone, ...

  • Casual Listener
  • Hi there I have a problem with my Echo Dot (Alexa)  When I try to crossfade via Alexa, the music stops at the end, and wait for x sec before playing the next song. When I do this on my laptop...
  • Razor_101
  • Casual Listener
  • 13892 Views
  • 5 replies
  • 11 likes
  • Other
  • 13892 Views
  • 5 replies
  • 11 likes

Unknown Device

So i was playing and had Spotify open on my other screen and suddenly a message poped up sayin Device is avaible. I am sure that spotify is only running on One device at that time ( on my PC ). And the new Device that appeared is a device i never hea...

  • Newbie
  • ...till shows as avaible and i dont want it there. I also posted a screenshot of the Device. ( Pinell Supersound 0022612faa08 ) Help please.
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes