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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6705 Views
  • 47 replies
  • 6 likes
  • Other
  • 6705 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19026 Views
  • 9 replies
  • 2 likes
  • Other
  • 19026 Views
  • 9 replies
  • 2 likes

Playlists or Your Music?

When you find songs or albums that you like, do you simply press 'save' to your music, or do you add them to a playlist?Personally, if I like a song or an album, I will just save it. However, I have set it so that my saved songs are available offline...

  • Roadie
  • When you find songs or albums that you like, do you simply press 'save' to your music, or do you add them to a playlist? Personally, if I like a song or an album, I will just save it. However, I hav...
  • AdLadz
  • Roadie
  • 758 Views
  • 5 replies
  • 1 likes
  • Mac
    Web Player
    Windows
  • 758 Views
  • 5 replies
  • 1 likes

Windows Phone & Windows Desktop Cannot Delete Playlists

Could someome please help me, i am currently using my Windows Phone and my Windows Laptop, since downloading spotify on both two years ago i now have premium and am unable to delete any of my playlists, i have attempted to resolve the issue by un ins...

  • Casual Listener
  • Could someome please help me, i am currently using my Windows Phone and my Windows Laptop, since downloading spotify on both two years ago i now have premium and am unable to delete any of my playlis...
  • jennawalker
  • Casual Listener
  • 425 Views
  • 2 replies
  • 0 likes
  • Other
  • 425 Views
  • 2 replies
  • 0 likes

Links broken when clicking on (few not all) artist names

Not sure what's up and whether or not anyone else is experiencing this but on occasion, an artists page will not display. It will use the "Something went wrong" page which usually means a page doesn't connect or isn't linked properly as I understand ...

  • Regular
  • Not sure what's up and whether or not anyone else is experiencing this but on occasion, an artists page will not display. It will use the "Something went wrong" page which usually means a page doesn'...
  • 279 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songkick Displays Only Major Cities

I book and promote concerts in Western Massachusetts. Every week I add our concerts to the Songkick database in the hopes that our shows will be displayed in the "On Tour" section of the Artist page. Despite doing this for over a year now, I have onl...

  • Casual Listener
  • I book and promote concerts in Western Massachusetts. Every week I add our concerts to the Songkick database in the hopes that our shows will be displayed in the "On Tour" section of the Artist page....
  • MaryC1
  • Spotify Legend
  • 546 Views
  • 3 replies
  • 0 likes
  • Other
  • 546 Views
  • 3 replies
  • 0 likes

Solved!! Get web player to work when flash is click to play

The latest firefox, and my chrome at work have now made flash "click to play" due to the numerous security issues with flash. However, Spotify web player requires flash to run. When flash is set to "click to play" the web player complains that flash ...

  • Music Fan
  • The latest firefox, and my chrome at work have now made flash "click to play" due to the numerous security issues with flash.   However, Spotify web player requires flash to run. When flash is...
  • danfreedom23
  • Casual Listener
  • 952 Views
  • 1 replies
  • 3 likes
  • Web Player
  • 952 Views
  • 1 replies
  • 3 likes

Emails and some playlists are in French.

Hi I have been using Spotify for over a year now and suddenly my emails from Spotify are in French not English. Also some playlists and the 'discovery' playlist are in French but everything else is in English.

  • Casual Listener
  • Hi I have been using Spotify for over a year now and suddenly my emails from Spotify are in French not English. Also some playlists and the 'discovery' playlist are in French but everything else is i...
  • osornios
  • Spotify Star
  • 1996 Views
  • 3 replies
  • 0 likes
  • Other
  • 1996 Views
  • 3 replies
  • 0 likes

Android Spotify app not working (freezing) [ANDROID]

Hello.My spotify app on android started to not responding when a launch it. Always when I start to play Spotify on my phone, it freezes randomly, but generally before I could enter on a playlist. I did a reinstallation (but not clean, because I dont ...

  • Regular
  • Hello. My spotify app on android started to not responding when a launch it. Always when I start to play Spotify on my phone, it freezes randomly, but generally before I could enter on a playlist. ...
  • 342 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 342 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can I set a max track length?

Is there a setting which would allow songs to stop playing or crossfade to the next song after a set length of time, say 1.5 minutes?

  • Casual Listener
  • Is there a setting which would allow songs to stop playing or crossfade to the next song after a set length of time, say 1.5 minutes?
  • garimavyas
  • Casual Listener
  • 2026 Views
  • 3 replies
  • 0 likes
  • Mac
    Web Player
  • 2026 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to play entire playlist on Samsung Smart TV

On my Samsung Smart TV, I can browse my Spotify playlists and select the "+" button behind a song, but how do I play the entire playlist (or queue it)?

  • Casual Listener
  • On my Samsung Smart TV, I can browse my Spotify playlists and select the "+" button behind a song, but how do I play the entire playlist (or queue it)?
  • MaryC1
  • Spotify Legend
  • 4716 Views
  • 4 replies
  • 0 likes
  • Samsung
  • 4716 Views
  • 4 replies
  • 0 likes

Superuser Contribution Web player can't work in Chrome..

i use windows 10 with chrome 52.0.2743.82 m (64-bit) ,installed Flash and shockwave too. try to clear temp file and cookie, but black all the timeIE also have this problem p.s i have poor english ~ sorry for this

  • Casual Listener
  • i use windows 10 with chrome 52.0.2743.82 m (64-bit) ,installed Flash and shockwave too.   try to clear temp file and cookie, but black all the time IE also have this problem &...
  • MaryC1
  • Spotify Legend
  • 774 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 774 Views
  • 3 replies
  • 0 likes

Volvo XC90 app not connecting

Since a few days ago I'm not able to use the Spotify app in the new XC90.It shows "welcome to Spotify" but it is loading forever. Know of several other users having the same issue.

  • Casual Listener
  • Since a few days ago I'm not able to use the Spotify app in the new XC90. It shows "welcome to Spotify" but it is loading forever. Know of several other users having the same issue.
  • edmondschan
  • Newbie
  • 2740 Views
  • 4 replies
  • 0 likes
  • Other
  • 2740 Views
  • 4 replies
  • 0 likes

Does offline count?

At the end of the year, when Spotify tells you how many hours of music you have streamed in the year, does listening to music offline on my iPod count towards this total?

  • Roadie
  • At the end of the year, when Spotify tells you how many hours of music you have streamed in the year, does listening to music offline on my iPod count towards this total?
  • osornios
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 473 Views
  • 1 replies
  • 0 likes

Spotify on PS4 skipping songs instead of playing it bug!

Everytime I click play on a song in my playlist, it would then skip the song. I would have to keep tapping "X" until it finally plays, or I would try to go to the previous song and back. Uninstall to reinstall doesn't work nor does logging in and out...

  • Casual Listener
  • Everytime I click play on a song in my playlist, it would then skip the song. I would have to keep tapping "X" until it finally plays, or I would try to go to the previous song and back. Uninstall to...
  • 12179167662
  • Casual Listener
  • 1977 Views
  • 2 replies
  • 1 likes
  • Sony
  • 1977 Views
  • 2 replies
  • 1 likes

"Can't play current song" for all songs! multiple laptop issue?

As a software developer I have two laptops and both with dual-boot Linux/Windows 10, lets call them laptop1 and laptop2. Most of the time I only use laptop1 and mostly I am just using Linux. Since there is no proper support for spotify as native prog...

  • Regular
  • As a software developer I have two laptops and both with dual-boot Linux/Windows 10, lets call them laptop1 and laptop2.   Most of the time I only use laptop1 and mostly I am just using Linux....
  • Backfire349
  • Newbie
  • 428 Views
  • 2 replies
  • 1 likes
  • Linux
    Web Player
    Windows
  • 428 Views
  • 2 replies
  • 1 likes

[PS3] Latest update made playback unstable

I was recently forced to install the update to version 1.16.1-5fabbbb on my PS3, and it fabbbbulously sucks. Whenever I try to play something else, regardless of whether I am already listening to music, or my previous list ended, it appears to play ~...

  • Casual Listener
  • I was recently forced to install the update to version 1.16.1-5fabbbb on my PS3, and it fabbbbulously sucks. Whenever I try to play something else, regardless of whether I am already listening to mus...
  • semidead
  • Casual Listener
  • 1232 Views
  • 8 replies
  • 1 likes
  • ps3
  • 1232 Views
  • 8 replies
  • 1 likes

Spinnin records ad (don diablo)

Spotify stops working each time the Spinnin' Records ad is played.The ad doesn't actually play.. it simply doesn't work. Same thing happened about a month ago with the same ad.Work around back then was to just click the ad, play 10 seconds of a song ...

  • Newbie
  • Spotify stops working each time the Spinnin' Records ad is played. The ad doesn't actually play.. it simply doesn't work.   Same thing happened about a month ago with the same ad. Work ...
  • JoAnnK
  • Newbie
  • 936 Views
  • 4 replies
  • 0 likes
  • Other
  • 936 Views
  • 4 replies
  • 0 likes

Friends feed

I have a humber of friends on Spotify, however, it only shows what music 1 of my friends is listening to. How do I get my other frioends to appear on the right hand side as well?

  • Newbie
  • I have a humber of friends on Spotify, however, it only shows what music 1 of my friends is listening to. How do I get my other frioends to appear on the right hand side as well?
  • MauriceMV
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 305 Views
  • 1 replies
  • 0 likes

Spotify Web player dies on me after extensive use

Hello,I can state that I'm quite an extensive user of the Web Player, sessions of several hours ;). I listen to playlists and albums worth off several hours of music so I don't need to switch pages every few minutes to start that next great song. But...

  • Casual Listener
  • Hello, I can state that I'm quite an extensive user of the Web Player, sessions of several hours ;). I listen to playlists and albums worth off several hours of music so I don't need to switch pages...
  • 273 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 273 Views
  • 0 replies
  • 0 likes

Is there a Playlist history?

When I listened to a pre made Playlist from spotify on different a different account and now when I listen to that same Playlist it's not the same songs and one of my favorites where on that list and now I don't remember the name of it. Is there some...

  • Casual Listener
  • When I listened to a pre made Playlist from spotify on different a different account and now when I listen to that same Playlist it's not the same songs and one of my favorites where on that list and...
  • leomalmqvist
  • Casual Listener
  • 7957 Views
  • 2 replies
  • 0 likes
  • Other
  • 7957 Views
  • 2 replies
  • 0 likes

Recover oldplaylist?

Hey, so I had a playlist I deleted a couple of years ago. But when I try to recover it, it isn't there, it's only a playlist I recently deleted. Is it possible to get a playlist from around 3 years ago back? Thank you.

  • Newbie
  • Hey, so I had a playlist I deleted a couple of years ago. But when I try to recover it, it isn't there, it's only a playlist I recently deleted. Is it possible to get a playlist from around 3 years a...
  • osornios
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • music
  • 284 Views
  • 1 replies
  • 0 likes