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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61281 Views

7 replies

4 likes

  • 61281 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38530 Views

215 replies

19 likes

Other
  • 38530 Views
  • 215 replies
  • 19 likes

Superuser Contribution Will Premium work with a Pioneer N-50A-K?

Hi - I've got Premium but access via Chromebook, a Roberts radio and a 'smartphone' that is of average or lower IQ, so the functionality available falls well short of the description on the Spotify website. I'm thinking of getting a Pioneer N-50A-K h...

Casual Listener

Hi - I've got Premium but access via Chromebook, a Roberts radio and a 'smartphone' that is of average or lower IQ, so the functionality available falls well short of the description on the Spotify w...

user-removed

Not applicable

1062 Views

1 replies

0 likes

Music
Other
  • 1062 Views
  • 1 replies
  • 0 likes

Superuser Contribution Roberts Stream 93i Podcasts

Hello I have a Roberts Stream 93i and it as you know has Spotify Connect I can listen to Playlists Songs Albums etc but when I try to listen to a podcast it wont let me play it on my Roberts only on phone is this an issue as I want to listen to podca...

Newbie

Hello   I have a Roberts Stream 93i and it as you know has Spotify Connect I can listen to Playlists Songs Albums etc but when I try to listen to a podcast it wont let me play it on my Roberts...

user-removed

Not applicable

1826 Views

1 replies

3 likes

  • 1826 Views
  • 1 replies
  • 3 likes

Solved!! How do I report listed albums which have no tracks ...

I've discovered a few albums listed which have no tracks ... I would like to hear these!-- Eric Clapton - Give Me Strength The '74/'75 Recordings-- Camper Van Beethoven-- My Beloved Revolutionary Sweetheart I would like to think this is a database gl...

Casual Listener

I've discovered a few albums listed which have no tracks ... I would like to hear these! -- Eric Clapton - Give Me Strength The '74/'75 Recordings -- Camper Van Beethoven-- My Beloved Revolutionary...

plsullivan3

Casual Listener

1205 Views

2 replies

0 likes

  • 1205 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug with chromecast

I wanted to report something strange. When I try to play songs of Lauren Daigle of the album "how can it be" my chromecast doesn't play it. If I switch to another song (of another artist/album) it plays the selected music. It's just like chromecast o...

Casual Listener

I wanted to report something strange. When I try to play songs of Lauren Daigle of the album "how can it be" my chromecast doesn't play it. If I switch to another song (of another artist/album) it pl...

Ruudbrakel

Casual Listener

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes

Flash Player on Chomebook

Hello! My chromebook is fairly new, and is programmed to automatically update to the newest Adobe Flash Player. When going to spotify web (because it is not available to download on chromebooks) I usually get the notification to download the flash pl...

Casual Listener

Hello! My chromebook is fairly new, and is programmed to automatically update to the newest Adobe Flash Player. When going to spotify web (because it is not available to download on chromebooks) I us...

Rooskramer

Casual Listener

695 Views

3 replies

1 likes

  • 695 Views
  • 3 replies
  • 1 likes

[Web Player][Other] Stop spotify from crashing my whole system. W10 Pro Insider Preview Build 14931

Spotify desktop app doesn't play well with Windows 10. Microsoft has been addressing this in their latest Pro insider update, Build 14931. In it, a pop-up about "how the spotify app is working" It still crashes everything running, even though I have ...

Newbie

Spotify desktop app doesn't play well with Windows 10. Microsoft has been addressing this in their latest Pro insider update, Build 14931. In it, a pop-up about "how the spotify app is working" It st...

374 Views

0 replies

0 likes

Other
Web Player
  • 374 Views
  • 0 replies
  • 0 likes

Spotify not playing my entire playlist

Hey everyone, I first subscribed to Spotify a few months ago and overall I love it, however there is one thing that bugs the **bleep** out of me. I have a playlist with over 800 songs in it, however, whenever I shuffle all, it seems to only play the ...

Casual Listener

Hey everyone,    I first subscribed to Spotify a few months ago and overall I love it, however there is one thing that bugs the **bleep** out of me. I have a playlist with over 800 songs ...

SDWHWK

Casual Listener

6922 Views

6 replies

6 likes

  • 6922 Views
  • 6 replies
  • 6 likes

Superuser Contribution Windows Phone app freezes constantly

Hello. I am using spotify on a regular basis, however the last couple of days it does not seem to work at all on my phone, which is very inconvenient as I cant run around with my tablet/laptop. So here is whats happening: Every time I click on a song...

Casual Listener

Hello.   I am using spotify on a regular basis, however the last couple of days it does not seem to work at all on my phone, which is very inconvenient as I cant run around with my tablet/lapt...

Anyk17

Spotify Star

587 Views

1 replies

0 likes

Other
  • 587 Views
  • 1 replies
  • 0 likes

radio shows buffering forever

Hi, i am having a problem with the spotify radio on the web app.As the title suggests, the radio is buffering forever. Now the real problem is that it happens on any computer i log on with my account but works fine on all those computers with any oth...

Newbie

Hi, i am having a problem with the spotify radio on the web app. As the title suggests, the  radio is buffering forever. Now the real problem is that it happens on any computer i log on wi...

414 Views

0 replies

0 likes

Web Player
  • 414 Views
  • 0 replies
  • 0 likes

Difficulty connecting with two different phones

We tried connecting on a Iphone and an android and listening to different songs, but we are not able to listen to different songs, when one of us changes music, the other changes and the music goes

Newbie

We tried connecting on a Iphone and an android and listening to different songs, but we are not able to listen to different songs, when one of us changes music, the other changes and the music goes

osornios

Spotify Star

409 Views

1 replies

0 likes

Connect
  • 409 Views
  • 1 replies
  • 0 likes

My windows phone spotify problems.

I have so many problems with the new update of spotify on windows phone 930. 1. Musics stops in a few seconds.2. Spotify appears offline mode even if the offline button is not turned on and my phone is connected to the internet.3. Loading of the sear...

Casual Listener

I have so many problems with the new update of spotify on windows phone 930.   1. Musics stops in a few seconds. 2. Spotify appears offline mode even if the offline button is not turned ...

fsh-kraken

Casual Listener

1106 Views

2 replies

6 likes

  • 1106 Views
  • 2 replies
  • 6 likes

Webplayer issues - can't search (dialog box won't open, nothing) and can't save a song

No problems using my webplayer on my work computer up until 3 days ago. Now I can't search - all the buttons on the left hand side except for the search work. Also, I can't save any songs to a playlist. Not sure if it is the webplayer or maybe it is ...

Newbie

No problems using my webplayer on my work computer up until 3 days ago. Now I can't search - all the buttons on the left hand side except for the search work. Also, I can't save any songs to a playli...

crematedman

Community Legend

421 Views

1 replies

1 likes

Web Player
Windows
  • 421 Views
  • 1 replies
  • 1 likes

Disconnecting Spotify Account with Globe Telecom number

Hi, I've been using Spotify Premium thru Globe Telecom. Recently, I got a new phone plan with a new number. I've been trying to activate my Premium account but Globe says my Spotify account is linked to my previous number. I've been patiently trying ...

Visitor

Hi, I've been using Spotify Premium thru Globe Telecom. Recently, I got a new phone plan with a new number. I've been trying to activate my Premium account but Globe says my Spotify account is linked...

abrilrosasmd

Newbie

2102 Views

1 replies

0 likes

  • 2102 Views
  • 1 replies
  • 0 likes

Solved!! I would like to be able to reorder tracks within a Playlist on Windows Mobile.

I'm unable to reorder Playlists on Windows Mobile. This issue is causes further pain due to the fact that there are no otions to specify how tracks are added to a Playlist (i.e. Newest Tracks at the Top). Please add a Reorder feature.

Visitor

I'm unable to reorder Playlists on Windows Mobile.  This issue is causes further pain due to the fact that there are no otions to specify how tracks are added to a Playlist (i.e. Newest Tracks a...

osornios

Spotify Star

640 Views

1 replies

0 likes

WP 8
  • 640 Views
  • 1 replies
  • 0 likes

Endless radio loading

Hello, Every time I try to listen to the radio or even open the radio pane on the web page, it never stops loading and doesnt allow me to click on anything, seen here.Any idea how to fix this? It's done it ever since I opened the account. Thanks,Ben....

Regular

Hello,   Every time I try to listen to the radio or even open the radio pane on the web page, it never stops loading and doesnt allow me to click on anything, seen here. Any idea how to f...

benny1215

Regular

897 Views

4 replies

0 likes

Web Player
  • 897 Views
  • 4 replies
  • 0 likes

error/failed to load

Hi all, please advise on the issue.Can't access my discover tab this week, see the message "Error. Failed to load"Tried to log out and in again, cleaned cookies, restarted browser - nothing helps.The "Discover" doesn't load nor from web neither from ...

Newbie

Hi all, please advise on the issue. Can't access my discover tab this week, see the message "Error. Failed to load" Tried to log out and in again, cleaned cookies, restarted browser - nothing helps...

user-removed

Not applicable

2322 Views

11 replies

2 likes

Connect
Music
  • 2322 Views
  • 11 replies
  • 2 likes

Starred playlist won't update

Hey there; I'm using Spotify now since a while and have starred a couple of hundreds of tracks at that time. I've discovered that at some point Spotify automatically generated a playlist called "Starred" containing all these tracks I've starred. Awes...

Casual Listener

Hey there; I'm using Spotify now since a while and have starred a couple of hundreds of tracks at that time. I've discovered that at some point Spotify automatically generated a playlist called "Star...

usdy

Casual Listener

536 Views

2 replies

0 likes

Music
Other
  • 536 Views
  • 2 replies
  • 0 likes

Unlink Spotify from my old PS3

Hi! I have an old Playstation 3. I don't remember the password to my old account, and the email it is connected to is not working anymore. I used Spotify on it a couple of years back. I also have a new Playstation 4. I want to connect my Spotify Acco...

Newbie

Hi!     I have an old Playstation 3. I don't remember the password  to my old account, and the email it is connected to is not working anymore. I used Spotify on it a couple of year...

osornios

Spotify Star

4514 Views

1 replies

0 likes

PlayStation
  • 4514 Views
  • 1 replies
  • 0 likes

Web Player Disconnecting Intermittently

Hi, all. I've been having an issue with the Web Player (used on Chrome) for a couple of weeks now. In the middle of streaming, it will drop off and show an error message saying that it's not connected (and is trying to connect) to the Internet. Wifi ...

Casual Listener

Hi, all. I've been having an issue with the Web Player (used on Chrome) for a couple of weeks now. In the middle of streaming, it will drop off and show an error message saying that it's not connecte...

masons09

Casual Listener

1362 Views

4 replies

0 likes

Web Player
Windows
  • 1362 Views
  • 4 replies
  • 0 likes

Wrong album tracks

As I was listening to an album on Spotify Premium, I kept hearing "Do you want more metal?!!! Check out [album name] coming Sept 2006!!" on every track of the album. Is there a way to hear the album without that intro or was that put on there intenti...

Casual Listener

As I was listening to an album on  Spotify Premium, I kept hearing "Do you want more metal?!!! Check out [album name] coming Sept 2006!!" on every track of the album. Is there a way to hear the ...

Ubdu

Newbie

846 Views

6 replies

0 likes

  • 846 Views
  • 6 replies
  • 0 likes