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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

62261 Views

7 replies

4 likes

  • 62261 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Madja12

Visitor

38730 Views

217 replies

20 likes

Other
  • 38730 Views
  • 217 replies
  • 20 likes

Wrong album tracks

As I was listening to an album on Spotify Premium, I kept hearing "Do you want more metal?!!! Check out [album name] coming Sept 2006!!" on every track of the album. Is there a way to hear the album without that intro or was that put on there intenti...

Casual Listener

As I was listening to an album on  Spotify Premium, I kept hearing "Do you want more metal?!!! Check out [album name] coming Sept 2006!!" on every track of the album. Is there a way to hear the ...

Ubdu

Newbie

846 Views

6 replies

0 likes

  • 846 Views
  • 6 replies
  • 0 likes

Has radio been removed from the web player?

Last week I noticed that the radio button has disappeared from the web player. It's also not possible to launch a radio station from the context menu of a song or artist. I could confirm this on two PCs using Firefox and Windows. That's really strang...

Newbie

Last week I noticed that the radio button has disappeared from the web player. It's also not possible to launch a radio station from the context menu of a song or artist. I could confirm this on two ...

kburton7

Casual Listener

1528 Views

2 replies

1 likes

Web Player
  • 1528 Views
  • 2 replies
  • 1 likes

Superuser Contribution Dissapearing albums in offline mode on WP Spotify v5.2.4.0

Hello,since update to 5.2.4.0 which added multilanguage support, shat is cool, is there serious bug. When I play downloaded album in offline mode, everything works. But when I stop it, do something else and then I want to continue, all albums, song a...

Newbie

Hello, since update to 5.2.4.0 which added multilanguage support, shat is cool, is there serious bug. When I play downloaded album in offline mode, everything works. But when I stop it, do something...

Anyk17

Spotify Star

500 Views

1 replies

1 likes

  • 500 Views
  • 1 replies
  • 1 likes

Mopidy not able to refresh Spotify playlist

Changes to the Spotify playlists are not synced on Mopidy. I have tried adding new playlists and deleted existing ones on the Spotify app itself, but neither of these changes show up on the Mopidy Android app that I'm using.Only the playlists that we...

Newbie

Changes to the Spotify playlists are not synced on Mopidy. I have tried adding new playlists and deleted existing ones on the Spotify app itself, but neither of these changes show up on the Mopidy An...

zebf

Newbie

2931 Views

2 replies

3 likes

  • 2931 Views
  • 2 replies
  • 3 likes

volume bar not working

The volume bar on Spotify is all the way to right, but if I try to move it, it doesn't work. How do I fix this?

Newbie

The volume bar on Spotify is all the way to right, but if I try to move it, it doesn't work. How do I fix this? 

feelikeastrangr

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Web player always opens same song

When I open my web browser and navigate to play.spotify.com, it's always the same song that shows to the right, and "repeat" is always enabled (even though I turn it off every time I open Spotify). How can I change/remove the song that shows? Oddly e...

Newbie

When I open my web browser and navigate to play.spotify.com, it's always the same song that shows to the right, and "repeat" is always enabled (even though I turn it off every time I open Spotify). H...

908 Views

0 replies

1 likes

Web Player
  • 908 Views
  • 0 replies
  • 1 likes

Superuser Contribution the strokes - chances bug

Hi,I found this "bug" and didnt find any topics with a similar problem.When listening to a strokes song chances it plays partners in crime instead and when listening to partners in crime it plays chances,yes it might be a minor problem but its annoyi...

Casual Listener

Hi, I found this "bug" and didnt find any topics with a similar problem. When listening to a strokes song chances it plays partners in crime instead and when listening to partners in crime it plays...

milfrisi

Newbie

750 Views

5 replies

1 likes

Music
  • 750 Views
  • 5 replies
  • 1 likes

Chromecast Audio Bug

The Spotify app (on both an Android and iOS device) is not "seeing" a new Google Cast device that I have connected to my network. (The Spotify app continues to recognize and work with an "older" Chromecast device.). Other music/news apps can see the ...

Newbie

The Spotify app (on both an Android and iOS device) is not "seeing" a new Google Cast device that I have connected to my network.  (The Spotify app continues to recognize and work with an "older...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Web Player hangs when hit play button of empty playlist (with unavailable songs on it)

I'm experiencing a hang on the whole web application when i hit the play button of a playlist full of unavailable songs. It's with my pantha du prince playlist, wich have unavailable songs on it (greyed out)... Maybe the function that starts playing ...

Newbie

I'm experiencing a hang on the whole web application when i hit the play button of a playlist full of unavailable songs.  It's with my pantha du prince playlist, wich have unavailable song...

327 Views

0 replies

0 likes

Web Player
  • 327 Views
  • 0 replies
  • 0 likes

Solved!! [Web Player][Other] Spotify web player

The web player hasn't been able to connect all day. I cant play anything off my laptop. Help???

Casual Listener

The web player hasn't been able to connect all day. I cant play anything off my laptop. Help???

Nico

Community Legend

967 Views

3 replies

0 likes

Other
Web Player
  • 967 Views
  • 3 replies
  • 0 likes

Unable to save music to my SD card on windows phone.

I currently have a temporary loan phone. Its a Windows phone that is running Windows Phone 8.1 OS. While Im going to be using this phone, I want to be able to save my spotify music to my SD card in the phone. However, there seems to be no option for ...

Newbie

I currently have a temporary loan phone. Its a Windows phone that is running Windows Phone 8.1 OS. While Im going to be using this phone, I want to be able to save my spotify music to my SD card in t...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audio cannot be started after Windows 10 Mobile update

Hi, I received an OTA update for my Windows 10 Mobile (10.0.14393.189) however it broke Spotify.I can no longer play music as you can see in the attached screenshot.I already tried re-installing the application, re-starting the phone but the issue pe...

Newbie

Hi, I received an OTA update for my Windows 10 Mobile (10.0.14393.189) however it broke Spotify. I can no longer play music as you can see in the attached screenshot. I already tried re-installing ...

Erazor

Newbie

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

Bug in current song's title

I have a problem with my Spotify App.The song's title doesn't display properly after the adds. There is still Spotify's add title when the music plays. I'm a regular user, using Spotify on Windows as well as Mac. The bug is on both platforms, even af...

Newbie

I have a problem with my Spotify App. The song's title doesn't display properly after the adds. There is still Spotify's add title when the music plays. I'm a regular user, using Spotify on Windows ...

modegiorgi

Newbie

2884 Views

4 replies

2 likes

Mac
Web Player
Windows
  • 2884 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify on Windows 10 Phone

Hi, I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow, so while it’s playing it will stop and i have to go into th...

Regular

Hi,   I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow,...

jcplayer

Regular

1597 Views

10 replies

1 likes

  • 1597 Views
  • 10 replies
  • 1 likes

Superuser Contribution Windows Phone 10 - free up phone storage with offline lists doesn't work

My WP10 (Lumia 950) is showing me that Spotify uses 18GB of disc space, so I unchecked some big offline lists with about 1000 songs in highest quality to free up some space. However, even after restarting the phone it still shows the 18GB. Anything e...

Regular

My WP10 (Lumia 950) is showing me that Spotify uses 18GB of disc space, so I unchecked some big offline lists with about 1000 songs in highest quality to free up some space. However, even after resta...

Anyk17

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Song plays on web app, but not desktop or android apps.

The first time I played the song Professor Daytime - Rise Up, it played five seconds then went silent. Now whenever I try to play it the scrub bar doesn't do anything on both my desktop or android phone. The song plays fine on the web app and all oth...

Casual Listener

The first time I played the song Professor Daytime - Rise Up, it played five seconds then went silent.  Now whenever I try to play it the scrub bar doesn't do anything on both my desktop or andr...

ceph88

Casual Listener

2021 Views

5 replies

0 likes

Web Player
Windows
  • 2021 Views
  • 5 replies
  • 0 likes

Superuser Contribution Recommending new songs

I listen to songs I've added to my lists. I frequently scroll to the bottom of the "My Songs" section to see what recommendations are made. While I'm listening, I'd like to have an audible indicator ("recommended") and then a recommended song inserte...

Newbie

I listen to songs I've added to my lists. I frequently scroll to the bottom of the "My Songs" section to see what recommendations are made. While I'm listening, I'd like to have an audible indicator ...

Anyk17

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

[Todas as plataformas][Other] Smart Tv 3D Lg Led 42 42Lf6400

Olá Spotify, Tenho uma inteligente Tv 3D Lg Led 42 42Lf6400 e NÃO Encontro o app de Vozes Para Ser instalado na MESMA. Gostaria de me tornar prémio, JA Que Minha Esposa rápido Gosta Muito de USAR o Spotify Diariamente, porem quero Instalar tv em Minh...

Newbie

Olá Spotify, Tenho uma inteligente Tv 3D Lg Led 42 42Lf6400 e NÃO Encontro o app de Vozes Para Ser instalado na MESMA. Gostaria de me tornar prémio, JA Que Minha Esposa rápido Gosta Muito de USAR o S...

535 Views

0 replies

0 likes

Other
Todas as plataformas
  • 535 Views
  • 0 replies
  • 0 likes

Solved!! Windows 10 mobile app doesn't work anymore

I have a really annoying problem with app on windows 10 mobile. THE APP DOESN'T WORK ANYMORe since couple of week and spotify doesn't care about this situation. No updates, no solutions. How can they sell a service which don't work ? I'm extremly dis...

Regular

I have a really annoying problem with app on windows 10 mobile.   THE APP DOESN'T WORK ANYMORe since couple of week and spotify doesn't care about this situation.   No updates, no solut...

cubby

Newbie

4873 Views

5 replies

3 likes

  • 4873 Views
  • 5 replies
  • 3 likes

Independent company

Dear managment, promise to NEVER, NEVER, NEVER EVER sell to Facebook!!They cannot own EVERYTHING!Believe million and million users are willing to pay extra for that. So, please, please, please, never, never ever let Facebook swollow a fine company as...

Newbie

  Dear managment, promise to NEVER, NEVER, NEVER EVER sell to Facebook!! They cannot own EVERYTHING! Believe million and million users are willing to pay extra for that.   So, please, ...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes