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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

62339 Views

7 replies

4 likes

  • 62339 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

camillegose

Visitor

38748 Views

218 replies

20 likes

Other
  • 38748 Views
  • 218 replies
  • 20 likes

Log out everywhere doesn't work

Why,Doesn't log out everywhere or changing the password help when your account is used on Sonos?Tried both but Sonos keeps playing.Why doesn't it exist a working solution for this??

Regular

Why, Doesn't log out everywhere or changing the password help when your account is used on Sonos? Tried both but Sonos keeps playing. Why doesn't it exist a working solution for this??

guywithabeard

Newbie

1170 Views

3 replies

0 likes

  • 1170 Views
  • 3 replies
  • 0 likes

Spotify Web Player

I'm confused how the web player can be so much slower then my phone app. It even get stuck at some points making very uncomfortable sounds. Like how it would sound if you dragged the pickup on a vinyl record. The playlist display is sluggish at best ...

Casual Listener

I'm confused how the web player can be so much slower then my phone app. It even get stuck at some points making very uncomfortable sounds. Like how it would sound if you dragged the pickup on a viny...

MikaelLind

Casual Listener

792 Views

2 replies

0 likes

Web Player
  • 792 Views
  • 2 replies
  • 0 likes

CHANGING SONG ORDER - HELP!!

I have a Premium Spotify account and for the life of me I CANNOT get the drag and drop to work for changing the song order in the playlists i have created. They are in the order that they were added and that's the only order they can be in. I have re...

Newbie

I have a Premium Spotify account and for the life of me I CANNOT get the drag and drop to work for changing the song order in the playlists i have created. They are in the order that they were added ...

feelikeastrangr

Community Legend

377 Views

1 replies

0 likes

Web Player
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution On Tour Songkick concerts not showing in my artist page

I ve started to use this songkick feature a couple months ago. It worked the first time only.I don't know if any changes have been made. I asked songkick support team and they told me that everything is ok on their side.Can you please take a look? So...

Newbie

I ve started to use this songkick feature a couple months ago. It worked the first time only. I don't know if any changes have been made. I asked songkick support team and they told me that everythi...

fislam

Newbie

12201 Views

22 replies

9 likes

Other
  • 12201 Views
  • 22 replies
  • 9 likes

Superuser Contribution Incorrect username/password Error 6.4 on roku streaming stick

I recently downloaded Spotify on my roku streaming stick device, I do have premium at least until September, but it's saying my username and/or password is incorrect even though I know exactly that it is correct because using the same credentials on ...

Newbie

I recently downloaded Spotify on my roku streaming stick device, I do have premium at least until September, but it's saying my username and/or password is incorrect even though I know exactly that i...

Nicky066

Newbie

2791 Views

5 replies

0 likes

  • 2791 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login to LG TV, works on phone and pc's

Hi,I have changed my logon account on my TV to another username and password. It worked before with the other credentials, but now non of them works. The old logon was a facebook account the new one, which I like to use, is a spotify account.I have t...

Casual Listener

Hi, I have changed my logon account on my TV to another username and password. It worked before with the other credentials, but now non of them works. The old logon was a facebook account the new on...

Brucead

Casual Listener

12505 Views

9 replies

0 likes

  • 12505 Views
  • 9 replies
  • 0 likes

Spotify quits playing after 3-4 songs on ps3

I saw a similar post that was closed a few months ago that was outlining the same issue that I am having. https://community.spotify.com/t5/Ongoing-Issues/PS3-app-freezing-after-3-4-songs-played/idi-p/1293537When using Spotify on my ps3 it will play a...

Casual Listener

I saw a similar post that was closed a few months ago that was outlining the same issue that I am having.  https://community.spotify.com/t5/Ongoing-Issues/PS3-app-freezing-after-3-4-songs-played...

NSX

Casual Listener

849 Views

1 replies

0 likes

PlayStation
ps3
Sony
  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pioneer XW series Not stream to Spotify connect anymore

Hi Folks I have two Pioneer XW series and premium account on Spotify...I was happy using spotify for music streaming to my pioneer A4s Since last week. I can't connect to both of them, no matter how they are connected to the network..I still can see ...

Casual Listener

Hi Folks  I have two Pioneer XW series and premium account on Spotify...I was happy using spotify for music streaming to my pioneer A4s  Since last week. I can't connect to both...

Anyk17

Spotify Star

1344 Views

5 replies

0 likes

Connect
Other
  • 1344 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music won't play on PS3?

Everytime I go to play music on my PS3 it will say it started then stops. I don't have this problem on my laptop, but whenever I go to do it on my ps3 It won't. I've tried uninstalling it and reinstalling and still didn't work.

Newbie

Everytime I go to play music on my PS3 it will say it started then stops. I don't have this problem on my laptop, but whenever I go to do it on my ps3 It won't. I've tried uninstalling it and reinsta...

Forbesn_

Newbie

4637 Views

4 replies

2 likes

ps3
  • 4637 Views
  • 4 replies
  • 2 likes

Superuser Contribution What's This Queue, For Real? Just Make it Normal (A Look at an Odd Queue System and Tips to Improve)

Greetings All, I'm new to Spotify Premium but extremely experienced with other streaming services including Rhapsody (10 year user), Napster, Mog, Google Play Music, iTunes, etc, and I have used Spotify free for school and collaborations many times /...

Casual Listener

Greetings All,   I'm new to Spotify Premium but extremely experienced with other streaming services including Rhapsody (10 year user), Napster, Mog, Google Play Music, iTunes, etc, and I have ...

Alejandar

Spotify

1602 Views

1 replies

2 likes

All Platforms
Other
  • 1602 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't login via windows phone lumia 610

I already download spotify for windows phone nokia lumia 610 but i cant log in with facebook. ive had an account in my spotify for pc (log in with facebook account too). i tried to input my facebook name in username box, and my facebook password too....

Newbie

I already download spotify for windows phone nokia lumia 610 but i cant log in with facebook. ive had an account in my spotify for pc (log in with facebook account too). i tried to input my face...

Alejandar

Spotify

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Spotify 'Playlist' and 'Up Next' not working with Denon HEOS

...so this all worked perfectly up until a few days ago...I'm using Spotify with Denon's HEOS system but currently, neither the 'Playlist' nor 'Up Next' are working.On a playlist, the first track will play, get to the end, and then just sit there... ...

Casual Listener

...so this all worked perfectly up until a few days ago... I'm using Spotify with Denon's HEOS system but currently, neither the 'Playlist' nor 'Up Next' are working. On a playlist, the first track...

greggyf

Roadie

943 Views

3 replies

0 likes

Denon
  • 943 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sync 3 Ford/Lincoln broke skip/next song after update

Kind of self explinatory but any update after 5.5.0.653 I cannot skip tracks after the first few seconds of the song starts playing. Anybody else have this issue? Is there a solution? SPOTIFY will you fix this. I contacted spotify support but pretty ...

Casual Listener

Kind of self explinatory but any update after 5.5.0.653 I cannot skip tracks after the first few seconds of the song starts playing.  Anybody else have this issue?  Is there a solution?&nbs...

marcosoliman86

Casual Listener

1386 Views

3 replies

0 likes

Ford SYNC
  • 1386 Views
  • 3 replies
  • 0 likes

Not a Single Song Will Play on my Desktop

No songs will play. AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not matter which song I want to listen to. It happens with songs...

Newbie

No songs will play.  AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not mat...

katylybr

Newbie

1084 Views

3 replies

1 likes

Web Player
Windows
  • 1084 Views
  • 3 replies
  • 1 likes

Superuser Contribution Social and filters improvements [All Platforms][Friend Feed][Social][Playlist][Album]

Hello Spotify team, First of all, thank you for your great application that allows me to discover new music every day. I am a French premium user and I have some suggestions to improve your app. Below, here are my questions and suggestions: - Why is ...

Newbie

Hello Spotify team,   First of all, thank you for your great application that allows me to discover new music every day. I am a French premium user and I have some suggestions to improve ...

Alejandar

Spotify

739 Views

1 replies

0 likes

All Platforms
Friend Feed
  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with ps4

Tried playing some music from my ps4, which has been working earlier. Now it seems that some (many) songs cant be played, and when i press play, it decides to jump from the song i have chosen to 1-3 songs forward. Tried about 20-30 songs on the top l...

Casual Listener

Tried playing some music from my ps4, which has been working earlier. Now it seems that some (many) songs cant be played, and when i press play, it decides to jump from the song i have chosen to 1-3 ...

Mathiaslok

Casual Listener

577 Views

2 replies

0 likes

PlayStation
  • 577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logged in to spotify web player but cant find my music just account overviw ?

Logged in through web player but i cant access any of my music playlist ? Also when i click the get spotify for free it asking me to download app . I can access on a desktop through the web player so why not the browser on cell phone ?

Newbie

Logged in through web player but i cant access any of my music playlist ? Also when i click the get spotify for free it asking me to download app . I can access on a desktop through the web player so...

Anyk17

Spotify Star

454 Views

1 replies

0 likes

Web Player
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Discover] Revert back a recent change to Discover Weekly's algorithm

Last year I attended a conference where I heard one of the Discover Weekly scientist talk about the Discovery Weekly algortihm. I remembering her mentioning they discard certain genres from being included in the training data to account for christmas...

Newbie

Last year I attended a conference where I heard one of the Discover Weekly scientist talk about the Discovery Weekly algortihm. I remembering her mentioning they discard certain genres from being inc...

bloodorange503

Casual Listener

922 Views

2 replies

1 likes

  • 922 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify on other digital media devices??

How does one go about enabling other digital media devices to run Spotify?? I have an HD digital media player, the iomega "ScreenPlay DX" model, and have tired and tried to make it Spotify capable, but to no avail. Anybody??

Casual Listener

How does one go about enabling other digital media devices to run Spotify??  I have an HD digital media player, the iomega "ScreenPlay DX" model, and have tired and tried to make it Spotify...

Alejandar

Spotify

642 Views

1 replies

0 likes

Onkyo
Other
  • 642 Views
  • 1 replies
  • 0 likes