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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

76643 Views

9 replies

4 likes

  • 76643 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41918 Views

230 replies

21 likes

Other
  • 41918 Views
  • 230 replies
  • 21 likes

Keep getting a message saying 'Can't play the current song'

The song pauses, then sometimes restarts. It's playing on my computer, and it doesn't look like there is any wi-fi signal problem. Any help would be great! Thanks, Emma

Casual Listener

The song pauses, then sometimes restarts. It's playing on my computer, and it doesn't look like there is any wi-fi signal problem. Any help would be great!  Thanks, Emma   

user-removed

Not applicable

609 Views

3 replies

0 likes

Web Player
Windows
  • 609 Views
  • 3 replies
  • 0 likes

Out of place albums?

I just joined today and went to go listen to my favorite band Ghost, but looking at their albums, it seems that there was an accidental crossover somewhere, as I'm pretty sure they never worked with the Wutang Clan. I think the system just accidently...

Newbie

I just joined today and went to go listen to my favorite band Ghost, but looking at their albums, it seems that there was an accidental crossover somewhere, as I'm pretty sure they never worked with ...

359 Views

0 replies

0 likes

Music
  • 359 Views
  • 0 replies
  • 0 likes

Spotify error code 4 on desktop app

Hi! I recently upgraded to windows 10 and since then spotify is not working on my PC. These are the things i tried: 1. reinstalled spotify2. restarted router3. switched off nod32, to see if thats blocking or not4. added spotify to nod32 exclusions5. ...

Casual Listener

Hi!   I recently upgraded to windows 10 and since then spotify is not working on my PC.   These are the things i tried:  1. reinstalled spotify 2. restarted router 3. switched o...

879 Views

0 replies

0 likes

Web Player
Windows
  • 879 Views
  • 0 replies
  • 0 likes

Queued tracks will not play if added to an empty queue

I'm using the Spotify Web Player in Firefox on Windows 7. I like to explore new artists and check out albums I have never heard before. However, if the album sucks after a few songs, I want to easily be able to remove it from my queue. If you hit the...

Casual Listener

I'm using the Spotify Web Player in Firefox on Windows 7.  I like to explore new artists and check out albums I have never heard before. However, if the album sucks after a few songs, I want to ...

540 Views

0 replies

0 likes

Web Player
Windows
  • 540 Views
  • 0 replies
  • 0 likes

Songs hacking

When listening to music, often the songs stopp for a secund or 2, even on my ofline songs, why is this?I have a Sony Z5 premium

Newbie

When listening to music, often the songs stopp for a secund or 2, even on my ofline songs, why is this? I have a Sony Z5 premium

user-removed

Not applicable

591 Views

1 replies

0 likes

Sony
  • 591 Views
  • 1 replies
  • 0 likes

Solved!! Bug interface

Hello, I see that there is so less bug !! nice job. I have this problem like screenshot.A black zone at the bottom of the album that i play page,that it isn't usefull. enjoy ^^

Visitor

Hello,   I see that there is so less bug !! nice job.   I have this problem like screenshot. A black zone at the bottom of the album that i play page,that it isn't usefull.   en...

user-removed

Not applicable

630 Views

1 replies

0 likes

Web Player
Windows
  • 630 Views
  • 1 replies
  • 0 likes

Sharing a specific time frame of a song on Facebook

Hello, I'm new to the forums. I was curious as to whether or not it was possible when sharing a song to Facebook to selecta timestamp or where the song begins when it is played. Currently, I believe when the song is shared to Facebook, the section of...

Newbie

Hello, I'm new to the forums.   I was curious as to whether or not it was possible when sharing a song to Facebook to select a timestamp or where the song begins when it is played.   C...

742 Views

0 replies

0 likes

Music
  • 742 Views
  • 0 replies
  • 0 likes

No Discover recommendations?

Hello,I have a Spotify account and I've been listening to about 10 songs a number of times over the last couple of weeks but I still haven't received any personalized music recommendations under the Discover tab. Can you please tell me why this might...

Newbie

Hello, I have a Spotify account and I've been listening to about 10 songs a number of times over the last couple of weeks but I still haven't received any personalized music recommendations under&...

444 Views

0 replies

0 likes

Web Player
  • 444 Views
  • 0 replies
  • 0 likes

Can't log into Spotify from PS4

It have been like this in minimal 3-4 weeks now and I can't understand why. I have tried to uninstall and install it again, but that didn't work. When I'm logging on Spotify on my laptop it all goes well and it works as it should. But when I go into ...

Newbie

It have been like this in minimal 3-4 weeks now and I can't understand why.   I have tried to uninstall and install it again, but that didn't work. When I'm logging on Spotify on my laptop it ...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

[WP10] Podcasts on Windows Phone 10

Hey all,Podcasts are still not integrated for the Windows Phone 10 app. Of course there are other apps to listen to podcasts with but with the Spotify exclusive podcast productions (S&B, Germany) starting, that I would really like to listen to, there...

Regular

Hey all, Podcasts are still not integrated for the Windows Phone 10 app. Of course there are other apps to listen to podcasts with but with the Spotify exclusive podcast productions (S&B, Germ...

polarpeak75

Casual Listener

4050 Views

5 replies

16 likes

  • 4050 Views
  • 5 replies
  • 16 likes

Web player skips songs continuisly

Hi there - it seems like my web player skips song on every browser. What's strange is that it only happens in my work, my desktop app at home is OK. Until this time, it was enough to just delete the cookies, but right now it doesn't work, so I can't ...

Casual Listener

Hi there - it seems like my web player skips song on every browser. What's strange is that it only happens in my work, my desktop app at home is OK. Until this time, it was enough to just delete the ...

481 Views

0 replies

0 likes

Web Player
  • 481 Views
  • 0 replies
  • 0 likes

[PS3] Spotify app won't load

Hello, Community I've been facing this issue for about a month or so, and for what I've found online on Sony forums, many other PS3 users have been through the same. When I open the Spotify app on my PS3 i get stuck on the screen with the 3 dots, as ...

Newbie

Hello, Community   I've been facing this issue for about a month or so, and for what I've found online on Sony forums, many other PS3 users have been through the same.   When I open the...

Arklor

Casual Listener

873 Views

1 replies

0 likes

PlayStation
ps3
Sony
  • 873 Views
  • 1 replies
  • 0 likes

Reset Discover Weekly

Hi allI loved the Discover Weekly feature of spotify, it was fantastic. However, one day a friend of mine came by and listened to some electronic music for a few hours. Now, for the past month, even though I've fed it with my regular listening habbit...

Newbie

Hi all I loved the Discover Weekly feature of spotify, it was fantastic. However, one day a friend of mine came by and listened to some electronic music for a few hours. Now, for the past month...

user-removed

Not applicable

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Solved!! Can't get premium

Hi spotify,I have bought a new premium card but it doesn't work, what can i do?? Help me please!

Regular

Hi spotify, I have bought a new premium card but it doesn't work, what can i do?? Help me please!

Merel1

Regular

1139 Views

12 replies

0 likes

Other
  • 1139 Views
  • 12 replies
  • 0 likes

Use Spotify for Chromecast and HEOS at the same time?

Hi All Hope you are doing well! I have a question: I have an amplifier with google chromecast audio, that I control using the spotify app. I want to add HEOS speakers in another room. Can I group the chromecast and HEOS systems so that I can multi-ro...

Newbie

Hi All   Hope you are doing well!    I have a question: I have an amplifier with google chromecast audio, that I control using the spotify app. I want to add HEOS speakers in ...

Justicej1

Newbie

1672 Views

2 replies

1 likes

Denon
  • 1672 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't load on ps4

Hi, about a month ago my spotify app doesn't open at ps4, i tried everything (reinstall, reboot, check disk space,..) and nothing seems to work. the app stuck at spotify logo and the 3 dots.. any idea? thanks,Hugo

Newbie

Hi,   about a month ago my spotify app doesn't open at ps4, i tried everything (reinstall, reboot, check disk space,..) and nothing seems to work.   the app stuck at spotify logo and th...

fferreira007

Newbie

20251 Views

8 replies

1 likes

  • 20251 Views
  • 8 replies
  • 1 likes

Followers - Artist

HelloHow can I ser who are my followers of my band? I have entered into my band account but cant see it. I have weitten to spotify help email and no answer.Do tou know the email from spotify artist help?Thanks

Casual Listener

Hello How can I ser who are my followers of my band? I have entered into my band account but cant see it. I have weitten to spotify help email and no answer. Do tou know the email from spotify arti...

osornios

Spotify Star

551 Views

5 replies

0 likes

Other
  • 551 Views
  • 5 replies
  • 0 likes

Solved!! Music

So, a kpop group called BTS had released an album about a week ago and its not on Spotify yet so I wanted to know if you guys can update it and put the album on. Thanks.

Casual Listener

So, a kpop group called BTS had released an album about a week ago and its not on Spotify yet so I wanted to know if you guys can update it and put the album on. Thanks.

saved

Roadie

831 Views

4 replies

0 likes

Web Player
  • 831 Views
  • 4 replies
  • 0 likes

Spotify web client, high in game latency

Due to these extreme circumstances i have decided to deliver a post here with a pressing issue I am facing.Gaming and listening to music is my greatest joy, thus this makes me really upset when I can’t do both. I am using the spotify web client due t...

Casual Listener

 Due to these extreme circumstances i have decided to deliver a post here with a pressing issue I am facing. Gaming and listening to music is my greatest joy, thus this makes me really upset wh...

661 Views

0 replies

0 likes

Web Player
Windows
  • 661 Views
  • 0 replies
  • 0 likes

Podcasts

I have Spofity Premium and a Windows phone. Does my Spotify offer Podcasts? I can't find it in my menus.

Newbie

I have Spofity Premium and a Windows phone.  Does my Spotify offer Podcasts?  I can't find it in my menus.

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes