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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 519 Views
  • 4 replies
  • 2 likes
  • Other
  • 519 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17166 Views
  • 8 replies
  • 1 likes
  • Other
  • 17166 Views
  • 8 replies
  • 1 likes

Gifting an e-card to someone studying abroad?

My boyfriend is studying abroad right now and I'd like to send him a premium ecard. I've read that you can't send ecards to someone living in another country, but what about someone from your country who is abroad for just a couple months? His spotif...

  • Newbie
  • My boyfriend is studying abroad right now and I'd like to send him a premium ecard. I've read that you can't send ecards to someone living in another country, but what about someone from your country...
  • 220 Views
  • 0 replies
  • 0 likes
  • Other
  • 220 Views
  • 0 replies
  • 0 likes

Spotify on PS3 does not show music located in "Your Music".

Ever since Spotify moved away from the Starred option for creating a general playlist and replaced it with Add to Your Music option next to each track, I've stopped using the Starred playlist and have been adding more and more music to my "Your Music...

  • Casual Listener
  • Ever since Spotify moved away from the Starred option for creating a general playlist and replaced it with Add to Your Music option next to each track, I've stopped using the Starred playlist and hav...
  • 156 Views
  • 0 replies
  • 0 likes
  • Other
  • 156 Views
  • 0 replies
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Ok, I know taylor swift removed her tracks from Spotify, but...

I bought her songs on iTunes, for example, "Shake It Off" comes up as the Piano version on Spotify for IOS but on Android it plays fine. So why doesn't it work on my IOS device?

  • Gig Goer
  • I bought her songs on iTunes, for example, "Shake It Off" comes up as the Piano version on Spotify for IOS but on Android it plays fine. So why doesn't it work on my IOS device?
  • 158 Views
  • 0 replies
  • 0 likes
  • music
  • 158 Views
  • 0 replies
  • 0 likes

Gramofon Wifi Select Problem

I cannot connect my gramofon to the network. When I have to select my wifi network during gramofon setup, the network list has duplicates of my network. There are at least 10 wifi networks all with the name of my network. When I select one, I am not ...

  • Visitor
  • I cannot connect my gramofon to the network. When I have to select my wifi network during gramofon setup, the network list has duplicates of my network. There are at least 10 wifi networks all with t...
  • 537 Views
  • 0 replies
  • 0 likes
  • Other
  • 537 Views
  • 0 replies
  • 0 likes

Solved!! Streaming

How long do I have to listen to a song for it to be streamed one time?

  • Newbie
  • How long do I have to listen to a song for it to be streamed one time?
  • Nico
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Other
  • 422 Views
  • 1 replies
  • 0 likes

Go back a page function?

I use the web player: I had an old Spotify account I created via my FB 3 years ago, I have since deleted that account and created a new Spotify web player account. The new account's UI is noticeably different from the old version. In particular, on t...

  • Casual Listener
  • I use the web player:   I had an old Spotify account I created via my FB 3 years ago, I have since deleted that account and created a new Spotify web player account. The new account's UI is no...
  • 212 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 212 Views
  • 0 replies
  • 0 likes

Still playing only one album

It is still playing only one album, when I give another, one song after it returns to album Movie Hits

  • Newbie
  • It is still playing only one album, when I give another, one song after it returns to album Movie Hits  
  • 145 Views
  • 0 replies
  • 0 likes
  • Other
  • 145 Views
  • 0 replies
  • 0 likes

Offline sync to SD-card

Hi guys! So yeah, I just got an SD-card for my Samsung Galaxy S3 and I'd like to save my offline playlists to the card instead of using the phone's own memory. How do I do that?

  • Casual Listener
  • Hi guys! So yeah, I just got an SD-card for my Samsung Galaxy S3 and I'd like to save my offline playlists to the card instead of using the phone's own memory. How do I do that?
  • 206 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 206 Views
  • 0 replies
  • 0 likes

Spotify doesnt play all the tracks in the playlist

Hi,I have spotify on my sony xperia Z5 (Android). Since yesterday I have realized that it only plays one track and stops playing when the track ends. I have re installed the app three times and still the same problem, also deleted the cache but it ha...

  • Casual Listener
  • Hi, I have spotify on my sony xperia Z5 (Android). Since yesterday I have realized that it only plays one track and stops playing when the track ends. I have re installed the app three times and sti...
  • mehdy1982
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 295 Views
  • 2 replies
  • 0 likes

Trial?

can't play my songs after using the trial I have to listen to them out of order I do like the songs that I have downloaded I would like to speak to a representative on the telephone so I can understand it all clear anyone knows who I can contact over...

  • Newbie
  • can't play my songs after using the trial I have to listen to them out of order I do like the songs that I have downloaded I would like to speak to a representative on the telephone so I can understa...
  • Nico
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 227 Views
  • 1 replies
  • 0 likes

Spotify connect smart tv

I have a laptop, an android phone and a samsung smart tv UH6900 with latest spotify an all devices. They are all connected to the same network. When I play a song on my laptop I can only see my mobile device and my laptop on the list of available dev...

  • Newbie
  • I have a laptop, an android phone and a samsung smart tv UH6900 with latest spotify an all devices. They are all connected to the same network. When I play a song on my laptop I can only see my mobil...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Claim a playlist from my old account.

Is there anyway for me to claim a playlist I created on an old account? I had a premium spotify account we'll call Spotty1. It was my original account and I created a small playlist. I then created a second account called Tiffy2 to join a family plan...

  • Newbie
  • Is there anyway for me to claim a playlist I created on an old account?   I had a premium spotify account we'll call Spotty1. It was my original account and I created a small playlist.  I...
  • 190 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 190 Views
  • 0 replies
  • 0 likes

Why pay for Spotify when there is PANDORA RADIO!

The only reason I signed up for a premium account was to use Spotify on my Samsung tv. Now I have to switch back and forth from Pandora (when I want a station) and Spotify (when I want a specific song). You're losing money and listeners!

  • Newbie
  • The only reason I signed up for a premium account was to use Spotify on my Samsung tv. Now I have to switch back and forth from Pandora (when I want a station) and Spotify (when I want a specific son...
  • Ox1
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 303 Views
  • 1 replies
  • 0 likes

Spotify Connect and Cabasse Stream 1

Hi everybody! I've recently bought a Cabasse Stream 1, which should normally work with Spotify Connect. However, when I try to use it (on the Android App on my tablet) by clicking on the "devices available" and choosing the Stream 1 (which indeed app...

  • Newbie
  • Hi everybody!   I've recently bought a Cabasse Stream 1, which should normally work with Spotify Connect. However, when I try to use it (on the Android App on my tablet) by clicking on the "de...
  • 527 Views
  • 0 replies
  • 0 likes
  • Connect
  • 527 Views
  • 0 replies
  • 0 likes

Solved!! ABROAD

I live in the U.S but I downloaded spotify in Portugal where I was studying for a few months. Now that I'm home it won't let me login saying "you can only use abroad for 14 days". Please help

  • Casual Listener
  • I live in the U.S but I downloaded spotify in Portugal where I was studying for a few months. Now that I'm home it won't let me login saying "you can only use abroad for 14 days". Please help
  • user-removed
  • Not applicable
  • 692 Views
  • 7 replies
  • 0 likes
  • 692 Views
  • 7 replies
  • 0 likes

Can someone explain the "Popular" section on an artists page?

I can see it's not based on # of streams. For example, Drake Bell's song "It's Only Time" has only 76,566 streams, but "Makes Me Happy" (Ready Steady Go! version) has way more at 316,698. But they are placed at #9 and #10 respectively. If it was plac...

  • Regular
  • I can see it's not based on # of streams. For example, Drake Bell's song "It's Only Time" has only 76,566 streams, but "Makes Me Happy" (Ready Steady Go! version) has way more at 316,698. But they ar...
  • LucyLuLuu
  • Roadie
  • 781 Views
  • 2 replies
  • 0 likes
  • 781 Views
  • 2 replies
  • 0 likes

Was there a major decrease in sound quality after latest update?

For the last week or so I've had issues with Spotify on mobile. In both on and offline mode, there's major sound quality issues. The audio has been sounding like it's playing on a CD that's constantly skipping. I'm playing through my Nexus 5 and it's...

  • Casual Listener
  • For the last week or so I've had issues with Spotify on mobile.  In both on and offline mode, there's major sound quality issues.  The audio has been sounding like it's playing on a CD that...
  • coolnessisity
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • Other
  • 279 Views
  • 2 replies
  • 0 likes

SOLVED

This was solved, i didn't find a way to delete the topic

  • Newbie
  • This was solved, i didn't find a way to delete the topic
  • 181 Views
  • 0 replies
  • 0 likes
  • music
  • 181 Views
  • 0 replies
  • 0 likes

[W 7.0] Song stop playing

Hello, From some time spotify plays the tens of seconds of the song. Then the silent falls. The track timeline goes forward but no sound. After several seconds the timeline goes back to the moment of break and then the sound is coming back. Any ideas...

  • Casual Listener
  • Hello,   From some time spotify plays the tens of seconds of the song. Then the silent falls. The track timeline goes forward but no sound. After several seconds the timeline goes back to the ...
  • cycaty
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • WD
  • 347 Views
  • 2 replies
  • 0 likes

Why is Spotify connect available via Internet Connection ?

Hi, i have the following Setup: Yamaha rx-v775 with AVM Router when i disable on my iPhone wifi and bluetooth I can still select in the spotify App the Receiver. The Receiver Turns on and plays the selected songs. I Wonder Why this possible - Any Clu...

  • Newbie
  • Hi,   i have the following Setup: Yamaha rx-v775 with AVM Router    when i disable on my iPhone wifi and bluetooth I can still select in the spotify App the Receiver. The Receiver ...
  • 214 Views
  • 0 replies
  • 0 likes
  • Connect
  • 214 Views
  • 0 replies
  • 0 likes