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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

77014 Views

9 replies

4 likes

  • 77014 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41956 Views

230 replies

21 likes

Other
  • 41956 Views
  • 230 replies
  • 21 likes

Adding Unavailalbe Song to Playlist

I am trying to make a playlist of Pitchfork's 2011 Top 100 Tracks, but ran into a little problem. I was of course expecting that not all 100 songs would be available on Spotify, but I'd still like to add the unavailable songs (as grayed out unavailab...

Newbie

I am trying to make a playlist of Pitchfork's 2011 Top 100 Tracks, but ran into a little problem.  I was of course expecting that not all 100 songs would be available on Spotify, but I'd st...

1146 Views

0 replies

0 likes

Web Player
Windows
  • 1146 Views
  • 0 replies
  • 0 likes

"All Songs" list is gone

So I opened my Spotify Premium on my Andriod phone while on mobile data, but when I opened the "Songs" tab under "My Library", it shows none of my songs I have been adding for months, and instead tell me to go to the brouse page to find songs to add....

Newbie

So I opened my Spotify Premium on my Andriod phone while on mobile data, but when I opened the "Songs" tab under "My Library", it shows none of my songs I have been adding for months, and instead tel...

342 Views

0 replies

1 likes

Music
Other
  • 342 Views
  • 0 replies
  • 1 likes

Album is gone.

So I was listening to music and I wanted to play the song "Verbatim" by BlackBear off their new album "help" and I noticed three of their songs were gone off my playlist and I went to Blackbears albums and couldn't find the "help" album. Why is this?...

Newbie

So I was listening to music and I wanted to play the song "Verbatim" by BlackBear off their new album "help" and I noticed three of their songs were gone off my playlist and I went to Blackbears albu...

kbrooksc

Community Legend

1818 Views

3 replies

0 likes

Other
  • 1818 Views
  • 3 replies
  • 0 likes

Cant unlink my spotfy account to playstation

Hi, Recently i bought a playstation 4 and i wanted to link my spotify-account to my playstation. At the moment i pressed the button to link them, i got a message that i already linked my account to another playstation (ps3 or ps4). I bet i've linked ...

Newbie

Hi,   Recently i bought a playstation 4 and i wanted to link my spotify-account to my playstation. At the moment i pressed the button to link them, i got a message that i already linked my acc...

kbrooksc

Community Legend

454 Views

1 replies

0 likes

Other
  • 454 Views
  • 1 replies
  • 0 likes

Spotfi App Samsung UE55J6250 SUXZG

Hello, i cant find Spotify on SmartHub. I got the Samsung UE55J6250 SUXZG. Isnt there an App for it or can i sideload it with USB?

Newbie

Hello, i cant find Spotify on SmartHub. I got the Samsung UE55J6250 SUXZG.   Isnt there an App for it or can i sideload it with USB?

332 Views

0 replies

0 likes

Samsung
  • 332 Views
  • 0 replies
  • 0 likes

[WP8] Wifi not used by app leading to high data usage on 4g

Hi all, I was listening to spotify on Extreme quality and thinking it was connected via Wifi. At least the phone was connecteed all the time (very stable connection) and the icon for wifi was shown. However, i used up 800 mb (all my data for this mon...

Casual Listener

Hi all,   I was listening to spotify on Extreme quality and thinking it was connected via Wifi. At least the phone was connecteed all the time (very stable connection) and the icon for wifi wa...

llammers

Casual Listener

322 Views

1 replies

0 likes

WP 8
  • 322 Views
  • 1 replies
  • 0 likes

Web player playing wrong songs (possibly linked to starred songs)

I have noticed this a few times in the past, but never figured out why. Sometimes when I go to play a song in a playlist, artist page or album page, some completely random song (often by a different artist) plays instead. Today I realised that the re...

Newbie

I have noticed this a few times in the past, but never figured out why. Sometimes when I go to play a song in a playlist, artist page or album page, some completely random song (often by a different ...

351 Views

0 replies

1 likes

Web Player
  • 351 Views
  • 0 replies
  • 1 likes

User Notifications

Since the beginning of the year I haven't been getting any user notifications at all. I follow tons of playlists and artists and I know for sure that some artists have new albums and a playlist I follow was just updated yesterday. I have the notifica...

Newbie

Since the beginning of the year I haven't been getting any user notifications at all. I follow tons of playlists and artists and I know for sure that some artists have new albums and a playlist I fol...

372 Views

0 replies

1 likes

Music
Other
  • 372 Views
  • 0 replies
  • 1 likes

Music not playing offline with premium.

I bought premium and I downloaded my playlist so I could listen offline but it only lets me listen to a few songs. If I try to play any other songs offline it will just sit there and not play.

Regular

I bought premium and I downloaded my playlist so I could listen offline but it only lets me listen to a few songs. If I try to play any other songs offline it will just sit there and not play.

Steph_B

Roadie

380 Views

1 replies

0 likes

Music
  • 380 Views
  • 1 replies
  • 0 likes

Reset Discover Weekly preferences

Is it possible to reset the Discover Weekly preferences? My sister has created a few playlists on my account before she got her own, as she wanted to try it out first, and now my DW is completely messed up. It used to be really good, but now it seems...

Casual Listener

Is it possible to reset the Discover Weekly preferences? My sister has created a few playlists on my account before she got her own, as she wanted to try it out first, and now my DW is completely mes...

cvilleminot

Newbie

18157 Views

10 replies

37 likes

Other
  • 18157 Views
  • 10 replies
  • 37 likes

Spotify iOS app won't allow log in

Says:Login failedUnable to login, either username or password is incorrect. Have you signed up for a Spotify account?I have an account and just reset password (forgot old one). I repeatedly get this message trying to use app on iPhone 6+ that has all...

Casual Listener

Says: Login failed Unable to login, either username or password is incorrect. Have you signed up for a Spotify account? I have an account and just reset password (forgot old one). I repeatedly...

MastyrOfPuppitz

Casual Listener

408 Views

3 replies

0 likes

Web Player
  • 408 Views
  • 3 replies
  • 0 likes

Time frame?

Hi, I'd like to know how may times does it takes for a song on youtube to come on spotify? thanks

Casual Listener

Hi, I'd like to know how may times does it takes for a song on youtube to come on spotify? thanks

kbrooksc

Community Legend

465 Views

3 replies

0 likes

  • 465 Views
  • 3 replies
  • 0 likes

Virgin Media Tivo Box App

Is anyone else on Virgin Media not able to load the Virgin Media Tivo Box App? Past two weeks it's been giving me a loading screen and no more. Any ideas round this? So far the solutions I've had are check network connectivity or turn it off and on a...

Newbie

Is anyone else on Virgin Media not able to load the Virgin Media Tivo Box App? Past two weeks it's been giving me a loading screen and no more. Any ideas round this? So far the solutions I've ha...

728 Views

0 replies

0 likes

Other
  • 728 Views
  • 0 replies
  • 0 likes

Spotify for Windows Mobile 6

OK so I have a phone with Windows Mobile 6 and I REALLY want Spotify on it. I looked it up and Spotify released a version of their program in 2010 but I can't seem to find it anywhere. The Windows Mobile 6 Store was shut down in 2012 and m.spotify.co...

Regular

OK so I have a phone with Windows Mobile 6 and I REALLY want Spotify on it. I looked it up and Spotify released a version of their program in 2010 but I can't seem to find it anywhere. The Windows Mo...

kbrooksc

Community Legend

2564 Views

1 replies

0 likes

Other
  • 2564 Views
  • 1 replies
  • 0 likes

I cant add song to my liked from radio

I accedently deleted my "liked from radio" I recovered it but now cant add songs to it.Any help is appreciated

Casual Listener

I accedently deleted my "liked from radio" I recovered it but now cant add songs to it. Any help is appreciated

Nico

Community Legend

1117 Views

6 replies

0 likes

Other
  • 1117 Views
  • 6 replies
  • 0 likes

Send to [USER_NAME] not working

Hi, I am not able to send songs/playlists to some friends through the web player. It will just continue to load without ever sending. At least one of the people I can't send to is able to send to me. I have left it for several minutes but it does not...

Casual Listener

Hi,   I am not able to send songs/playlists to some friends through the web player.   It will just continue to load without ever sending. At least one of the people I can't send to is a...

Jordi

Community Legend

498 Views

3 replies

1 likes

Web Player
Windows
  • 498 Views
  • 3 replies
  • 1 likes

Playlist not displaying

I'm on firefox and I have windows 10 if that helps. Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely blank. Other playlists will work fine, but the currently glitc...

Music Fan

I'm on firefox and I have windows 10 if that helps.   Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely bl...

Ruruskadoo

Music Fan

809 Views

5 replies

0 likes

Web Player
  • 809 Views
  • 5 replies
  • 0 likes

What's The Deal With Songs Becoming Unavailable/Grayed Out?

I have noticed, recently, more and more, that songs have have started to become grayed out. Spotify, are you losing Artists' interest in you, or is there a technical issue? Either way, I hope that ya'll get on it. It is affecting playlists of my own,...

Roadie

I have noticed, recently, more and more, that songs have have started to become grayed out. Spotify, are you losing Artists' interest in you, or is there a technical issue? Either way, I hope th...

Saxxon442

Casual Listener

2664 Views

7 replies

4 likes

Music
  • 2664 Views
  • 7 replies
  • 4 likes

I can log in to spotify.Com but the app

I cannot log in to the Spotify apps from my tablet or phone after logging off all locations. But I can log in to spotify.com

Newbie

I cannot log in to the Spotify apps from my tablet or phone after logging off all locations. But I can log in to spotify.com

275 Views

0 replies

0 likes

Web Player
  • 275 Views
  • 0 replies
  • 0 likes

Quality on PlayStation Chromecast or pioneer receiver

I have premium and would like to know what quality I am getting with the PlayStation app, Chromecast connection and my pioneer elite sc-71 recievers spotify funtion. Anyone have info on this?

Casual Listener

I have premium and would like to know what quality I am getting with the PlayStation app, Chromecast connection and my pioneer elite sc-71 recievers spotify funtion. Anyone have info on this?

402 Views

0 replies

0 likes

Connect
Music
Other
  • 402 Views
  • 0 replies
  • 0 likes